Visitors are welcome at any time but would ask that during lunch 1.00pm - 2.00pm residents are not disturbed. Late night visits can be made, just let the home know you are coming as the doors are secured at night.
Large carpark on site.
Soham Lodge has a Review Score of 9.6 (9.640) out of 10, based on 9 reviews in the last 2 years. Over all time Soham Lodge has 40 reviews.
Review from Emily L (Friend of Resident) published on 28 August 2024
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you so much for your kind review. The gardens are beautiful, thanks to our gardener and his team. We are pleased that you enjoy them along with the calm, clean environment of our home.
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Review from S H (Sister of Resident) published on 28 June 2024
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Reply from David Lidford, Proprietor at Soham Lodge
Thank you so much for your favourable words of appreciation. We are very pleased to see you think so highly of us and it is a pleasure to support your brother. He is a wonderful man with a great sense of humour.
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Review from Keith H (Son of Resident) published on 21 June 2024
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you so much for your kind words. We like to make all our residents and relatives feel as though they are home from home and cared for in a dignified, compassionate way. We are pleased that you chose Soham Lodge for your mother, thank you.
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Review from Peter W (Resident) published on 19 June 2024
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you for your very favourable review and kind words. It is always a pleasure to see you in the day room participating in and enjoying the activities.
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Review from Graham J (Partner of Resident) published on 14 February 2024
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you so much for your kind words. It is our pleasure to care for him while here and to welcome you on your visits. See you again soon.
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Review from S F (Friend of Resident) published on 11 September 2023
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you for your kind words and taking the time to complete a review for us. I am so pleased that you have been able to acknowledge the kindness shown here and see the personal care given to each and every one of our residents on a consistent basis.
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Review from Janet D (Daughter of Resident) published on 17 August 2023
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you so much for your lovely review and kind words. We very much enjoy interacting with your parents and discussing hair do's with Mum.
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Review from Lorraine G (Friend of Resident) published on 28 June 2023
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Reply from Tanya Pover, Administration Manager at Soham Lodge
It was lovely to meet you, and I am pleased the weather held while you enjoyed a picnic in the courtyard. Please do feel free to visit again. You will always be made welcome.
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Review from Jane O (Friend of Resident) published on 27 June 2023
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you so much for taking the time to review our lovely home. Was a pleasure to meet you. You are more than welcome to visit any time, any day.
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Review from C S (Son of Resident) published on 18 August 2022
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Reply from Tanya, Administration Manager at Soham Lodge
Having your mother here was a sheer delight. We enjoyed her company during activities in the day room. She is welcome whenever she would like to return. Thank you for your very kind and positive review.
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Review from Les P (Father of Resident) published on 6 May 2022
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you so very much for your kind words. Your son was such a lovely young man, and although he was only here for a short period, he touched many of our hearts. He will be very sadly missed for a very long time.
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Review from T P (Son of Resident) published on 11 March 2022
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Reply from Tanya Pover, Administration Manager at Soham Lodge
Thank you so much for your very kind words. Your mother was definitely a character to remember, and she will be remembered very fondly - RIP.
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Review from Colin B (Nephew of Resident) published on 26 October 2021
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Throughout
Our family wishes to thank the management, nurses, carers and admin of Soham Lodge. God Bless.
Reply from Tanya Pover, Administrator at Soham Lodge
On behalf of all staff at Soham Lodge, thank you so much for your time to complete a review for us, and thank you for your very kind words.
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Review from Gillian H (Daughter-in-law of Resident) published on 13 July 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you so much for your kind words. We look forward to being able to welcome you and your family in the home as normal (pre-covid).
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Review from Brenda B (Daughter of Resident) published on 13 July 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you for your kind words. We look forward to welcoming you into the home as we were able to, pre-covid. Thank you for your understanding in keeping your loved one and our home safe during these turbulent times.
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Review from Nicole B (Granddaughter of Resident) published on 13 July 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you for your kind words. It has been very difficult for all family and friends of our residents due to the restrictions of COVID. We really appreciate your support in the past, and going forward, keeping your loved ones as safe as possible. There is light at the end of the tunnel, so hopefully, very soon, we will be able to open the doors, and you will be able to visit gran in her room.
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Review from Lindsey H (Granddaughter of Resident) published on 29 June 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you so much for your wonderful comment. Always a pleasure to see your smiley nan in the day room and enjoying the activities.
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Review from Colin B (Husband of Resident) published on 28 June 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you so much for your kind words. It is a pleasure to have your wife with us.
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Review from Roland P (Son of Resident) published on 28 June 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
It is great to have your father with us. Always a cheery disposition and a wonderful character in our home.
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Review from Avril W (Daughter of Resident) published on 28 June 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you for taking the time to review our home, and with such positive, kind words. It is great to see you back volunteering here again. Thank you for all your help and the tasty coffee break treats for all the staff.
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The Review Score of 9.6 (9.640) out of 10 for Soham Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.740 for Soham Lodge is calculated as follows: ( (76 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 100 Ratings = 4.74
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Soham Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2023
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Job Title: The team at Soham Lodge
Our home has recently been awarded the Gold Standard Framework Care Homes Accreditation Award for our high quality of care provided at end of life.
Job Title: Administrator
Joined: 2016
Hi
My name is Tanya. I am the administrator at Soham Lodge