Visitors are welcome at any time but would ask that during lunch 1.00pm - 2.00pm residents are not disturbed. Late night visits can be made, just let the home know you are coming as the doors are secured at night.
Large carpark on site.
Soham Lodge has a Review Score of 9.6 (9.640) out of 10, based on 9 reviews in the last 2 years. Over all time Soham Lodge has 40 reviews.
Review from Iowa M (Daughter of Resident) published on 28 June 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Hello, thank you for your lovely review. I shall be sure to share your comments with all the staff.
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Review from Martina D (Daughter of Resident) published on 28 June 2021
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you so much for your kind words and positive review. It is a pleasure to care for and support your smiley Mum.
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Review from A B (Friend of Resident) published on 28 June 2021
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Reply from T, Administrator at Soham Lodge
Thank you for your review. We really appreciate it and look forward to you visiting us you did pre-COVID.
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Review from N T (Son of Resident) published on 27 February 2020
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Reply from Tanya Pover, Administrator at Soham Lodge
Was wonderful to meet you and your family, thank you for your kind words. Hope all goes well for your mother.
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Review from D T (Daughter of Resident) published on 10 February 2020
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Reply from Tanya P, Administrator at Soham Lodge
What beautiful words you have written and thank you so much for sharing your comments publicly. We are so pleased that we had the chance to meet you and care for your Dad.
Kind regards
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Review from Stella H (Wife of Resident) published on 27 January 2020
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Reply from Tanya, Administrator at Soham Lodge
Dear Stella and family,
Thank you so much for your consistent 5*. We are all very pleased to hear how happy you are with our home and it was a pleasure to have met such a wonderful family
Regards,
Tanya
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Review from R B (Daughter of Resident) published on 28 October 2019
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you so much for taking the time to submit your review and the kind words you have given us.
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Review from C M (Daughter of Resident) published on 8 October 2019
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Review from Paul M (Son of Resident) published on 9 August 2019
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Reply from Tanya Pover, Administrator at Soham Lodge
Dear Paul,
Thank you so much for your very kind words. Your Dad will always be fondly remembered, along with yourself and your lovely family.
Regards.
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Review from E B (Wife of Resident) published on 6 August 2019
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you so much for your kind words. There were many mixed emotions when your husband left here, those of missing such a wonderful man and wife and those of sheer joy that he was finally able to return home with you.
We wish you all the best for the future.
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Review from Patrick M (Resident) published on 6 August 2019
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Reply from Tanya P, Administrator at Soham Lodge
Thank you so much for your time in completing such a positive review.
It was a pleasure to support you during your respite stay and welcome you back any time you should need us.
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Review from Catherine A (Daughter of Resident) published on 12 July 2019
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Reply from Tanya Pover, Administrator at Soham Lodge
Dear Catherine,
It is always a pleasure to see you and your family when visiting. Thank you so much for taking time to share your kind words.
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Review from Vernon P (Son of Resident) published on 4 July 2019
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Reply from Tanya Pover, Administrator at Soham Lodge
Dear Vernon,
Thank you so much for taking the time to review our home. It is always a pleasure to see you and your family when visiting your dear mother. She is one in a million, so full of character and always makes me smile when we pass in the communal areas.
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Review from Julie W (Wife of Resident) published on 4 July 2019
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Reply from Tanya Pover, Administrator at Soham Lodge
Dear Julie,
Thank you so much for your very kind words. It was our pleasure to have the opportunity to care for your husband and we wish you well for your future.
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Review from Patricia H (Sister of Resident) published on 10 April 2019
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Reply from Tanya Pover, Administrator at Soham Lodge
Thank you so much for your kind words. I will share with all the staff. It is always a pleasure to see you when you visit.
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Review from Phil H (Daughter of Resident) published on 10 April 2019
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The staff are committed, thoughtful
My aunt also spent a short time in the care home after a fall left her unable to live independently, she was also full of praise for the home, which she thought was a lovely hotel with wonderful staff.
Huge thanks to all at Soham Lodge, I have such respect for what you all do. I highly recommend the care home and wouldn’t have my mum living anywhere else.
Reply from Tanya Pover, Proprietor at Soham Lodge
Thank you so much for your kind words. I will cascade your review to all the carers so that they are also aware of how highly they are thought of.
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Review from Sue A (Regular Volunteer) published on 18 January 2019
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Review from Karen P (Daughter of Resident) published on 11 January 2019
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Review from Richard P (Son-in-law of Resident) published on 11 January 2019
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Review from Chris S (Daughter of Resident) published on 22 February 2017
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Reply from Tanya, Administrator at Soham Lodge
Dear Chris, thank you on behalf of all the staff here at Soham Lodge for your extremely kind words and the time you took to post your review. It is a pleasure to have your Mum with us and I can assure that she will be kept as happy and comfortable as possible by all the wonderful staff here.
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The Review Score of 9.6 (9.640) out of 10 for Soham Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.740 for Soham Lodge is calculated as follows: ( (76 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 100 Ratings = 4.74
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Soham Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2023
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Job Title: The team at Soham Lodge
Our home has recently been awarded the Gold Standard Framework Care Homes Accreditation Award for our high quality of care provided at end of life.
Job Title: Administrator
Joined: 2016
Hi
My name is Tanya. I am the administrator at Soham Lodge