Visitors are welcome at any time but would ask that during lunch 1.00pm - 2.00pm residents are not disturbed. Late night visits can be made, just let the home know you are coming as the doors are secured at night.
Large carpark on site.
Soham Lodge has a Review Score of 9.8 (9.766) out of 10, based on 10 reviews in the last 2 years. Over all time Soham Lodge has 41 reviews.
Review from Chris S (Daughter of Resident) published on 22 February 2017
Submitted via Website •
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Reply from Tanya, Administrator at Soham Lodge
Dear Chris, thank you on behalf of all the staff here at Soham Lodge for your extremely kind words and the time you took to post your review. It is a pleasure to have your Mum with us and I can assure that she will be kept as happy and comfortable as possible by all the wonderful staff here.
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The Review Score of 9.8 (9.766) out of 10 for Soham Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Soham Lodge is calculated as follows: ( (87 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 111 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Soham Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2023
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Job Title: The team at Soham Lodge
Our home has recently been awarded the Gold Standard Framework Care Homes Accreditation Award for our high quality of care provided at end of life.
Job Title: Administrator
Joined: 2016
Hi
My name is Tanya. I am the administrator at Soham Lodge