Visitors are welcome anytime, the home have their own cafe with complimentary drinks and snacks
There is a small car park on site
Darwin Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.598) out of 10, based on 30 reviews in the last 2 years. Over all time Darwin Court Care Home - Avery Healthcare has 124 reviews.
Review from Lisa Q (Daughter of Resident) published on 4 February 2025
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you so much for your kind words and your support for the Johnson Community team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Partner of Resident) published on 27 January 2025
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your kind words! We're so glad to hear you've had a positive experience with our staff. We strive to be helpful and responsive, and we appreciate you taking the time to share your review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gerry O (Friend of Resident) published on 27 January 2025
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you! We're happy you appreciate the friendly and caring environment at Darwin Court and the dedication of our staff. Thank you again for your review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sara L (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your mum's care at Darwin Court and that she enjoys the activities. Thanks so much.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony B (Husband of Resident) published on 22 January 2025
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
We are truly grateful for your kind words. Knowing that you are happy with your wife's care is incredibly rewarding for our entire team. We are committed to providing a loving and supportive environment for all our residents and their families at Darwin Court. Thank you again for your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark Q (Son-in-law of Resident) published on 17 January 2025
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your wonderful review of Darwin Court. We are so pleased to hear that your loved one has received exceptional care from our team since joining us. Your positive feedback is greatly valued by our team, thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony R (Resident) published on 13 January 2025
Submitted via Website •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
We are truly humbled by your kind words and deeply touched that Darwin Court played a role in helping you get back on your feet. Our team is committed to providing a supportive and compassionate environment for all our residents, and we are incredibly grateful that you found the assistance and support you needed here. Thank you again and wishing you all the very best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael J (Brother of Resident) published on 19 December 2024
Submitted via Website •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your wonderful review of Darwin Court. We are so pleased to hear that your sister is enjoying living here. We value your feedback and will continue to work hard to maintain our high standards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Son of Resident) published on 16 December 2024
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your review, we truly appreciate you taking the time to share your thoughts. Knowing that you feel confident in the care your mother is receiving is incredibly rewarding for our entire team. We are committed to providing a loving and supportive home for all our residents, and we are grateful that your mother is experiencing that here at Darwin Court. Thank you again for your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne B (Wife of Resident) published on 13 December 2024
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you so much for your review, we truly appreciate you taking the time to share your experience. Knowing that you feel happy and at ease with your husband's care at Darwin Court is incredibly rewarding for our entire team. We strive to provide a loving and supportive home for all our residents, and it's wonderful to hear that we are achieving that for your family. Thank you again for your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Cousin of Resident) published on 7 November 2024
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your kind words. We are delighted to hear that your cousin had such a positive experience during their stay. It's wonderful to know that they felt comfortable and well-cared for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S G (Son of Resident) published on 1 November 2024
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your wonderful review of Darwin Court Care Home. We're delighted to hear that your father has had such positive experiences at both of our Avery Healthcare homes. Your feedback about the cleanliness, facilities, and staff is incredibly valuable to us.We strive to provide a welcoming and supportive environment for all our residents, and it's rewarding to know that we've been able to meet your expectations. Thanks again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah R (Daughter of Resident) published on 9 September 2024
Submitted via Website •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for meeting with me Sarah, I am pleased that we were able to share all information again and answer your questions as best as possible. I am sorry that you did not get a response from head office when you called and am pleased that we were able to resolve the issue. As discussed, we will update you as soon as we hear form the local authority. Wishing you and Mum all the very best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Craig P (Grandson of Resident) published on 24 June 2024
Submitted via Website •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you so much for your kind words and thoughtful review. We're thrilled to hear that your Nan is enjoying her time at Darwin Court. Our team is dedicated to creating a welcoming and comfortable environment for all our residents, and it's wonderful to know that these efforts have made a difference for your Nan and your family. We believe in fostering a sense of family and community from the top down, and it's heartwarming to hear that this is appreciated. Thank you again for your kind feedback. We look forward to continuing to provide excellent care and support for your Nan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter P (Son of Resident) published on 17 June 2024
Submitted via Website •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
From the entire team at Darwin Court, I would like to extend our heartfelt thanks for your kind words and appreciation. It was truly our privilege to care for your mom and to support your family during her time with us. We are delighted to hear that your mom felt calm, comfortable, and relaxed, and that she experienced warmth from everyone she met. Our goal is always to create a welcoming and supportive environment, and it means a great deal to us that you felt part of our community. Your recognition of our staff's professionalism, approachability, and dedication is incredibly meaningful. We strive to provide the highest level of care and support to all our residents and their families, and your acknowledgement of these efforts is deeply appreciated. Thank you again for your gratitude and for entrusting us with the care of your mom. We are truly honoured to have been part of her life and your family's journey.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K R (Daughter of Resident) published on 11 June 2024
Submitted via Website •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you so much for your kind words! We are thrilled to hear that you and your loved one feel at home with us. Our team is dedicated to creating a warm and welcoming environment, and your feedback reaffirms the hard work and care they put into making everyone feel comfortable and valued. We truly appreciate your support and look forward to continuing to provide a friendly and caring atmosphere for all our residents and their families. Thanks, Simon
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T C (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your review. It's heartening to hear that the atmosphere at the home is characterised by warmth and support from both the reception and activity staff. While turnover can be a challenge in many care homes, we have worked hard on our recruitment and retention of our team to give us a stable and happy team who continues to strive for the best possible experience for all our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Z M (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your review, It's reassuring to learn that your mother is receiving excellent care, with attentive staff. The pending upgrade of new carpet and curtains will no doubt be a welcomed addition. Thank you for your support and we look forward to continuing to provide excellent care and service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue M (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your review. It's wonderful to hear that your mum has found a sense of home and belonging at Darwin Court. Knowing that the staff are dedicated to their work and genuinely care about our residents' well-being is what we want to achieve as a home. Thanks again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew S (Son of Resident) published on 10 April 2024
Submitted via Website •
Report
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your review in relation to the care your mum received at Darwin Court. It highlights the warm and welcoming environment that made it feel like home for her, as well as the attentive and respectful care provided by the staff, especially during her final days. I am pleased you feel the staff went above and beyond to ensure your mother's comfort and dignity, even after her passing. The offer to pop in anytime for coffee stands, we want to promote a sense of community and ongoing support at our care home. Thank you again for your heartfelt words. Take care and we hope to see you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.598) out of 10 for Darwin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.598 for Darwin Court Care Home - Avery Healthcare is calculated as follows: ( (269 Excellents x 5) + (56 Goods x 4) + (12 Satisfactorys x 3) + (13 Poors x 2) + (6 Very Poors x 1) ) ÷ 356 Ratings = 4.598
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Darwin Court Care Home - Avery Healthcare is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 registered maximum number of service users is 22.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Sep 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: General Manager
Joined: 2023
Hi, my name is Simon, and I am delighted to be the home manager here at Darwin Court.
I joined the Avery Family in 2015 and have over 25 years of experience in the healthcare sector. I first joined the Avery Healthcare as a Registered Nurse and have progressed internally, proudly becoming a Registered Manager in 2020.
In November 2023, I joined the amazing team at Darwin Court as General Manager, and I look forward to many successful years in our beautiful home.
I would describe myself as someone who is kind and caring, who is hard working and has a positive attitude.
In my spare time, I love spending time with my family, and watching movies and have recently started jogging.
I am proud of my career and the positive difference I have made in the lives of others and I look forward to welcoming you to our home.
Job Title: Home Administrator
Joined: 2019
I joined the Avery Healthcare Family in 2019 having spent my whole working life in the care sector, from a retirement village to care homes.
Before joining Avery, I was an Administrator Assistant for another care provider.
After leaving school I went to college to complete my Level 2 and Level 3 in Health and Social care.
I would consider myself as kind, caring, hard worker and empathetic. In my spare time, I like to spend time with my family, read and go for walks.
I am very proud to be part of the Darwin court family.
Job Title: Catering Manager
Joined: 2024
My name is Anthony and I have been the Catering Manager at Darwin Court Since January 2024, it was a privilege to be offered the role.
I have 20 years of experience in all aspects of catering and take huge pride in providing high standards and exceeding expectations.
Part of my role includes liaising with the residents and I strive to offer the personal touch to suit everyone’s individual needs.
I love all things Country and can be found line dancing in the kitchen daily.
We have already seen so much positive change this year and I look forward to working to achieve the best for all our Avery family here at Darwin Court.