Darwin Court Care Home - Avery Healthcare

Wissage Road, Lichfield WS13 6SP
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9.6 124 Reviews
  • Darwin Court Care Home - Avery Healthcare, Lichfield
Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential care available on the first, second and third floors, loved ones have the peace of mind that family members receive the best possible support in a breath-taking environment.

The home is in a quiet residential enclave adjacent to the scientifically significant Stowe Pool. Whether residents explore the local area or indulge in the home's facilities, dedicated Activity Co-ordinators ensure a continuous array of stimulating activities. Life at Darwin is characterised by safety, support and a lively atmosphere from the top floor to the bottom.

The spacious and calming bedrooms boast walk-in showers, flat-screen TVs and high-quality furnishings. Residents are encouraged to personalise their bedrooms with personal belongings, adding a touch of home to their private space. Communal areas within the Lichfield care home are vibrant, well-lit and airy, with quiet spots for those seeking a break from social activities. The home also features a dedicated cinema room, café and a hair salon and residents benefit from regular visits from local community groups, spanning various age groups, faiths or interests.

For a glimpse into the vibrant nursing home in Lichfield, visit the dedicated Facebook page, or contact the team or drop by for a tour of the retirement and assisted living facilities.

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Care Provided by Darwin Court Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 112 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Simon Dixey (Manager)
  • Admission Criteria
    • We take enquiries and referrals from individuals and professionals
    • Ages 50+
  • Room Information
    • Single Rooms (112)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Darwin Court Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Darwin Court Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome anytime, the home have their own cafe with complimentary drinks and snacks


  • Parking

  • There is a small car park on site


Darwin Court Care Home - Avery Healthcare Reviews (124)

Total of 124, showing 41-60
9.6

Darwin Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.598) out of 10, based on 30 reviews in the last 2 years. Over all time Darwin Court Care Home - Avery Healthcare has 124 reviews.

Overall Experience

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Date Published

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Review from Stuart P (Son of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father seems content in his home and we are pleased with how he is being looked after. It is pleasant surroundings, especially in warm weather where we can take Dad to the rooftop gardens. Nice cafe/socialising area also on the ground floor.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield. We would like to thank you for your kind words regarding the care your father has received since being a member of our loving care community. We are delighted to hear how satisfied you are with our home and that your father enjoys spending time in the rooftop gardens, weather permitting. We look forward to seeing you on your next visit. Best wishes, Rachel.


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Review from Jennifer J (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just completed a three-week period of respite at Darwin Court. In this short time, my mother's health and confidence have improved dramatically. She is eating, sleeping and communicating much better which is due completely to the care she has been given during her stay. I would have no
hesitation in my mother moving in permanently Darwin Court if and when the necessity arises.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted to hear that your mother enjoyed her respite stay at our home and it gives us great pleasure to hear that during this time, her health improved dramatically. We are delighted how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. We would be happy to welcome her back at any time.
Best wishes, Rachel


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Review from David W (Son of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father feels well looked after, and I have complete confidence when leaving him for periods of time.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a true pleasure to care for your father, giving you and your family the peace of mind you deserve. Best wishes.


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Review from David M (Son of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic. Mom went to Darwin Court while we went on holiday. She spent 2 weeks there and really enjoyed her stay. She had a room with a window looking over the roof garden.
Darwin Court is a modern care home with plenty of facilities to keep residents occupied.
The staff were really helpful/attentive
and nothing was too much trouble.
Mom will be visiting again when we next go on holiday and will become a full-time resident at some time.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care whilst creating a fun and safe environment for our residents. It was a true pleasure to care for your mom whilst she was with us on her respite stay, giving you and your family the peace of mind you deserve. We look forward to seeing her again on her next visit. Best wishes, Rachel


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Review from K E (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A modern, clean and nicely decorated care home with furniture and ensuite rooms. Easy chairs for resident and their visitors. Aids and detectors have been supplied for our mother to ensure and help with her safety. Staff are caring, approachable and attentive. If there is any cause for concern they
will always inform us. During the week daily activities occur which help with motivation and interaction with other residents. The reception area has a lovely lounge and coffee/drinks area for families to have a catch-up. Rooftop garden to enjoy.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are delighted to hear such positive feedback about our home and the dedication of the staff team, who provide an exceptional level of care whilst creating a fun and safe environment for our residents. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We are also pleased to hear that the variety of daily activities provided by our talented well-being team are so well received. Loved ones are always welcome to visit and join in with our activities. Best wishes, Rachel.


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Review from K H (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When mum arrived at Darwin Court Care Home she was frail, tired and feeling very low due to her ill health. She wanted to go home more than anything but her health needs prevented this. So in the start, she found it hard to be there and hid away in her room. But we found really quickly, she got to know
the staff who were kind, friendly and so very nurturing. They made her feel at home and ensured they did all those little things that helped her settle into life at Darwin Court Care Home. Her health has improved 100%, she has made friends with the other residents and when we visit it feels like a real community feel which is what mum really needed. In all as a family, we couldn’t be happier and mum is now really settled in what’s only been a couple of months. I look forward to seeing her health improve even more and hearing about all the fun things she has done whilst at Darwin Court Care Home!

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that your mum soon settled into the loving care community that we create, giving you and your family peace of mind and that you are satisfied that her care needs are being met. We are so pleased that her health has improved and she is enjoying getting to know her peers. Thank you for your kind words.


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Review from G W (Son of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At Darwin Court Care Home, the care is always excellent care despite the frequent challenges of staff absence, let alone the difficulties my father presents. Thank you for all that you're doing it is very much appreciated.

Reply from Ryan Farrelly, Marketing Assistant at Darwin Court Care Home - Avery Healthcare

Thank you for reviewing Darwin Court Care Home in Lichfield. It is an absolute pleasure to care for your loved one and to have them as part of our loving care community. Our dedicated staff team go above the standards daily to provide exceptional person-centred care. We look forward to seeing you on your next visit. Best Wishes.


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Review from Michael W (Brother-in-law of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The resident was still in bed when we visited at lunchtime. Apparently, he has bed sores so is only dressed every other day! We could not find a nurse to check his dental records following a recent visit from the dentist. This is the second time in a week. Another member of staff confirmed a broken
tooth. The family has concerns about the new low beds and crash pads. The resident doesn't know the names of any members of staff and just lays in bed all day, watching TV with little interaction and no one-to-one stimulation.

Reply from Steven King, Home Manager at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review our service. Be assured that both the use of a low bed and crash mats, along with the repositioning regime for your relative, is in response to the completion of a thorough and individualised care plan in which the potential risk to him has been evaluated by a completely qualified individual. The outcome of the risk assessment will always determine the least restrictive method of caring for our residents which reduces the likelihood of any harm coming to them whilst at the same time minimising the potential outcome of the identified risk. We currently have a strong, long-serving team of permanent staff who are allocated daily by management to ensure that continuity and skill range is effectively delegated throughout the home. I would welcome the opportunity to speak to you in person about your concerns so that any further misunderstanding can be avoided.


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Review from Martin M (Son of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in the home for 4 months since initially needing urgent respite care. She settled in well, feeling safe and looked after during respite and she decided to stay as a permanent resident.

Reply from Ryan Farrelly, Marketing Assistant at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are delighted to hear how your mother's initial respite stay has benefitted and improved her health and it is a pleasure to now have her permanently as part of our loving care community. Best Wishes.


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Review from Heidi B (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well to Darwin Court. We were anxious that she may not like it, especially as she has to have a nursing room. The staff have been very good with her and she is able to mix with the guests in the residents' area during the day. She is allowed to have her dog visit which she enjoys,
as do the other residents.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving you and your family peace of mind. We are so pleased that we can now welcome visitors back into our home, it is lovely that not only your mum but her peers also get to enjoy her dog's visits. Thank you for your kind words. Best wishes, Rachel.


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Review from A G (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in really well and is happy here. Staff and management are always willing to help, kind and thoughtful and nothing is too much trouble. Mum has a lovely room with a garden to look out on with a sunny aspect. The only disappointment was the curtains which we hope will be addressed soon.

Reply from Steven King, Home Manager at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving you and your family peace of mind. Your feedback is duly noted and I am happy that your mum is pleased with her new curtains, we will get these put up for her as soon as possible. Please do not hesitate to contact me if you have any further requirements. We look forward to seeing you on your next visit. Best wishes, Steven.


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Review from Angela J (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm welcome by the staff on the initial look around and informative visit. The manager also introduced himself. This was a massive difference from other placements and gave a good impression from the start. Genuinely appeared interested in meeting my mom's needs. Prompt assessment arranged. Lovely
environment and my mom settled very quickly. The staff are very caring. I dreaded putting my mam in a care home, however, she has flourished since admission one week ago.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. We understand that moving a loved one into care can be an overwhelming experience for all parties and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that your mam has soon settled into the loving care community that we create, giving you and your family peace of mind. Our housekeeping team take great pride in keeping the home and gardens nice for not only our residents but also for visitors to enjoy. We look forward to seeing you on your next visit. Best wishes, Rachel.


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Review from John S (Son of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility with very caring staff who are clearly interested in my dad.
They are helping him to settle into his new environment and helping us to feel content about getting through a difficult time knowing that the right decisions have been made.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home in Lichfield. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear how well your dad has settled into our loving care community, giving you and your family the peace of mind you deserve. Best wishes, Rachel.


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Review from Dorothy S (Wife of Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is in a safe place with care. It has put my mind at ease knowing this.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exemplary level of care, giving you and your family the peace of mind that you deserve. Best wishes, Rachel


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Review from Sarah M (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff here very kind and very helpful. Also, the staff are friendly and willing to help.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. We are delighted to hear how happy you are with our home, and the exceptional level of care provided by the staff team on a daily basis, giving you and your family the peace of mind you deserve. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel


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Review from R S (Husband of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has kept to Government guidelines and kept residents safe when there has been an outbreak of Covid.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. Your feedback is truly invaluable to us and our staff team; I will be sure to pass on your comments. Best wishes.


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Review from N F (Son of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with the care Dad has received over the last three years. All of the team have been fantastic throughout.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards to provide person-centred care for all our residents. I will be sure to pass your comments on to the rest of the team. Best wishes.


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Review from Cheryl P (Daughter of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Aware of Covid restrictions but disappointed in the lack of staff on the floor, which can disorientate my mum. Mum has gained a lot of weight but isn't losing it very quickly, which isn't helping her chronic cellulitis in both legs. She's gone from a size 12/14 to 18/20 in a year.

Reply from Steven King, Home Manager at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to leave a review of our service. I can confirm that we have and continue to seek support from residents' GPs and the local Deprivation of Liberty Safeguards team, to ensure that we always act in their best interests. We are so pleased to confirm that staff levels at the home have increased steadily over recent months. Regards.


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Review from Clare P (Daughter of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we have been very grateful for the excellent care provided for my father. The staff have been friendly, supportive and extremely caring in their duties to make Dad comfortable and happy.

Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. Your kind words about our home are highly appreciated and I will be sure to pass this on to the rest of our team. It is a true pleasure to care for your father and we enjoy having him as part of our loving, caring community. Best wishes, Rachel


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Review from Susan B (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the care home is very good. However, agency staff have no continuity with residents and tend to just do the bare minimum in relation to buildup up a rapport with residents. I understand that agency staff are an essential resource for this home but their use should be minimised where
possible.

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Current Review Score: 9.6 (9.598)

Overview of Review Score

The Review Score of 9.6 (9.598) out of 10 for Darwin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.598 for Darwin Court Care Home - Avery Healthcare is calculated as follows: ( (269 Excellents x 5) + (56 Goods x 4) + (12 Satisfactorys x 3) + (13 Poors x 2) + (6 Very Poors x 1) ) ÷ 356 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Darwin Court Care Home - Avery Healthcare is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 registered maximum number of service users is 22.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Simon

Simon Dixey

Job Title: General Manager

Joined: 2023

Hi, my name is Simon, and I am delighted to be the home manager here at Darwin Court.


I joined the Avery Family in 2015 and have over 25 years of experience in the healthcare sector. I first joined the Avery Healthcare as a Registered Nurse and have progressed internally, proudly becoming a Registered Manager in 2020.


In November 2023, I joined the amazing team at Darwin Court as General Manager, and I look forward to many successful years in our beautiful home.


I would describe myself as someone who is kind and caring, who is hard working and has a positive attitude.


In my spare time, I love spending time with my family, and watching movies and have recently started jogging.


I am proud of my career and the positive difference I have made in the lives of others and I look forward to welcoming you to our home.


Kerry-Ann

Kerry-Ann Derry

Job Title: Home Administrator

Joined: 2019

I joined the Avery Healthcare Family in 2019 having spent my whole working life in the care sector, from a retirement village to care homes.


Before joining Avery, I was an Administrator Assistant for another care provider.


After leaving school I went to college to complete my Level 2 and Level 3 in Health and Social care.


I would consider myself as kind, caring, hard worker and empathetic. In my spare time, I like to spend time with my family, read and go for walks.


I am very proud to be part of the Darwin court family.


Anthony

Anthony Hackett

Job Title: Catering Manager

Joined: 2024

My name is Anthony and I have been the Catering Manager at Darwin Court Since January 2024, it was a privilege to be offered the role.


I have 20 years of experience in all aspects of catering and take huge pride in providing high standards and exceeding expectations.


Part of my role includes liaising with the residents and I strive to offer the personal touch to suit everyone’s individual needs.


I love all things Country and can be found line dancing in the kitchen daily.


We have already seen so much positive change this year and I look forward to working to achieve the best for all our Avery family here at Darwin Court.