Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 114 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.

Care Provided by Bowbridge Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Debbie Cook (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bowbridge Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,478
  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.


  • (these prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.


  • Parking
  • Bowbridge Court has plenty of onsite parking for visitors.


Total of 114, showing 1-20
9.7

Bowbridge Court has a Review Score of 9.7 (9.745) out of 10, based on 22 reviews in the last 2 years. Over all time Bowbridge Court has 114 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I am always bowled over by the cleanliness and warm feeling in Bowbridge Court. The staff are caring, friendly and kind. They have the patience and thought to take each resident and their individual needs to heart. My mum has been at Bowbridge Court now for 6 months and she and her family couldn't be
happier. To the manager and all the team - thank you for all that you do.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Bowbridge Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

This was a difficult time, of illness, anxiety and unwanted change. All of the staff, but particularly those in senior roles, were exemplary. Not only did they treat you as an individual, they treated you with such professionalism, sensitivity and with humour, it felt like home from home - yet you felt
safe and in the knowledge medical needs were met. Great communication with friends and relatives. Heartfelt thanks.

Reply from Clare Sheehan, Careline Advisor at Bowbridge Court

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors and colleagues.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over seven years and, in all that time, we have never had any concerns relative to her well-being and the care she has been given. The staff are wonderfully attentive and have, obviously, learned her likes and dislikes and the best way to treat her and try to put a smile
on her face.

Reply from Clare Sheehan, Careline Advisor at Bowbridge Court

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mum receives at Bowbridge Court Care Home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and we will ensure your kind words are shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother ages 90 had a recent fall and could no longer look after herself. We visited 5 care homes in the local area and this was by far the best. The staff were amazing from start to finish - it was faultless. My Mother is now settled and is very happy. The food, care, and friendliness have made a
difficult transition so much easier. Thank you.

Reply from Clare Sheehan, Careline Advisor at Bowbridge Court

Thank you for sharing such positive feedback about our home. At Bowbridge Court, kindness is at the heart of everything we do, and are so pleased to hear your Mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we appreciate you taking the time to share your experience.


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Overall Experience  Overall Experience 5.0 out of 5

My friend lives alone in a small village. She underwent a replacement knee operation. Therefore, chose to recuperate a little before going home. She was well supported by staff and the room had everything she needed.

Reply from Clare Sheehan, Careline Advisor at Bowbridge Court

Thank you for sharing such positive feedback about our home. At Bowbridge Court, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Overall Experience  Overall Experience 4.0 out of 5

Helpful two-week stay made me appreciate that whilst supportive and lovely staff, I'm not quite ready for a care home yet! Enjoyed the activities.

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Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court has provided excellent care not just for my wife but also for the rest of her family at a time which might otherwise have proved daunting and very upsetting for us all. All of our questions and special requests have been addressed in such a way that my wife's unease has been minimised.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has blossomed since being here at Bowbridge Court, and we are now looking to get her health problems back on track.

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Overall Experience  Overall Experience 5.0 out of 5

We have total confidence in the staff at Bowbridge Court to care for Mum in the best, most compassionate and professional way that's possible. Her needs and wants are always addressed as far as possible and with consideration and concern for her personal dignity. It seems as though the staff here are
both dedicated and happy in their work, and this shows in the way they interact with Mum - exactly as we would wish.

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Overall Experience  Overall Experience 5.0 out of 5

Picked the right care home - didn't need to shop around.

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Overall Experience  Overall Experience 5.0 out of 5

A very friendly caring home. Welcoming staff, my friend is well looked after in a very nice environment. Food is very good. She always seems happy.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care of my mum. Responding well to change in Mum's needs. Lovely, friendly staff.
Only slight issues with cleanliness around Muim's chair and the often messy state of her wardrobe.

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Overall Experience  Overall Experience 5.0 out of 5

I recently spent three weeks at Bowbridge Court after a hip replacement operation. Everyone was so kind and encouraging that it helped my recovery enormously. The place was spotlessly clean, the food was excellent and the staff helped to make residents feel part of one big family, whilst caring for
them as individuals. The care I received was excellent and I have no hesitation in recommending Bowbridge Court.

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Overall Experience  Overall Experience 5.0 out of 5

My dad needed emergency respite so I contacted Bowbridge Court, their management went above and beyond to visit him in the hospital and get him into the home as quickly as possible (within 36 hours!). After only a couple of days, my dad looked well and healthy again. Their management assisted in all
aspects of helping us as a family to get assessments and GP info when no one else would help! Their staff were so kind, attentive, and patient and looked after my dad amazingly well, all our questions were answered and my dad left after two weeks in their care looking like a new man.
I can't recommend the care home, Bowbridge Court, Newark enough and if a time comes that my dad needs full-time care Bowbridge Court would be the care home I'd want to take him, they were amazing, 5-star review!

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Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Bowbridge Court Care Home four years ago. She quickly settled and always felt safe and well cared for by all carers and staff. Mum's passing away at the age of 102 years was eased for us, her family, by the wonderful care, love and support we received from every member of the care home.
Our heartfelt thanks to you all.

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Overall Experience  Overall Experience 5.0 out of 5

We arranged a musical 'soiree'. For the first contact, the response was always positive - yes we can do that, and that, and even that! All of the staff have been exceptionally helpful. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

This care home is clean and well-lit, with several pleasant rooms for activities, one of which opened to the gardens. A cheerful place where residents help as members of a gardening club. The staff are cheerful, helpful, hardworking and above all, caring.

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Overall Experience  Overall Experience 5.0 out of 5

I visited my grandma at Bowbridge Court yesterday, it was actually her 91st Birthday. My son and I both felt Grandma was being very well cared for. It was clear to see that all the staff care about the residents, treat them respectfully and ensure they are happy. We were particularly impressed with
the lovely garden room, cinema room and relaxing outdoor area. Finally how kind to bake Grandma a Birthday cake - thank you!

Reply from Terri Kidd, PR Executive at Bowbridge Court

Firstly, many happy returns to your grandma! We never need much of an excuse for cake but we definitely think a 91st birthday is a good one. We are so pleased that you were impressed with our facilities and hope that you can pop by to take advantage sometime soon – we will get the popcorn machine on!


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Overall Experience  Overall Experience 5.0 out of 5

The food, service and presentation are excellent. Tables are ready, laid and spotlessly clean. Varied choice of food. The staff are willing to comply with requests.

Reply from Terri Kidd, PR Executive at Bowbridge Court

What an excellent review for our wonderful kitchen team, thank you! We’re so pleased that you’re enjoying mealtimes at Bowbridge Court and don’t forget, we’ll always do our best to whip up anything you fancy to eat.


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Overall Experience  Overall Experience 5.0 out of 5

Initially very impressed - this continued as I saw more of the premises.
Could not provide all ratings as did not experience these.

Reply from Terri Kidd, PR Executive at Bowbridge Court

Thank you for your review. It’s great to hear our team at Bowbridge Court made a good first impression. We hope to see you again soon!


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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for Bowbridge Court is calculated as follows: ( (199 Excellents x 5) + (54 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 259 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager

Joined: 2023

Debbie is the Home Manager at Bowbridge Court


Wendy

Wendy Tomkins

Job Title: Front of House Manager

Joined: 2018

“From my very first day working at Bowbridge Court I was made to feel at ease, part of the family and welcomed, which is exactly how I try to make people feel every day as they walk through our doors”


Wendy joined Ideal Carehomes in August 2018 where she quickly became a valued member of the Bowbridge team. As Front of House Manager, Wendy contributes towards the day to day running of the home. Before joining Bowbridge Court Wendy excelled as a Customer Service Manager for North Notts Newspapers overseeing 13 newspapers training, customer complaints and dealing with advertising and external bodies to ensure advertising compliance.


The skills gained in this role, along with 13 years of managing Newark Rugby Club have really benefited Wendy at Bowbridge Court.

Wendy is extremely friendly, approachable and is always ready to assist with any questions or queries that residents or their family members have regarding the home.


Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator

Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court


Frequently Asked Questions about Bowbridge Court

What types of Care is Bowbridge Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bowbridge Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Bowbridge Court have?

There are 54 Single Rooms.

What are the Facilities & Services at Bowbridge Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bowbridge Court to the centre of Newark-on-Trent?

0.8 mile(s) as the crow flies, distance by road may be significantly further.