Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 114 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.

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Care Provided by Bowbridge Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Debbie Cook (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bowbridge Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,478

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.


  • Parking

  • Bowbridge Court has plenty of onsite parking for visitors.


Bowbridge Court Reviews (114)

Total of 114, showing 41-60
9.7

Bowbridge Court has a Review Score of 9.7 (9.745) out of 10, based on 22 reviews in the last 2 years. Over all time Bowbridge Court has 114 reviews.

Overall Experience

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Review from J F (Husband of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court has been my wife's home for over five years as she gradually deteriorated because of Alzheimer's dementia. I cannot speak too highly of the tender loving care and friendly atmosphere that both she and I on regular visits received from the staff and facilities of this care home.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


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Review from Valerie F (Daughter of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Under present circumstances, I am well informed with facetime and outdoor visits. All mum's needs are catered for, food excellent, rooms excellent and her wellbeing and dignity are a priority. Staff always helpful and caring.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


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Review from Paul K (Son of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Bowbridge Court for just over 12 months. The change in her has been remarkable, no longer depressed, talking about ending it and has put on weight, she looks like a different person. I was impressed when I first went to review Bowbridge and my impression has increased with every
passing month. My mother could not be in a better place for her health, sanity and wellbeing.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from C S (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court have looked after my Mum extremely well over the period Mum has been in a resident there. Prior to the lockdown, there were always activities and trips she could get involved in and she repeatedly says how nice the staff is and how well looked after she is since the lockdown. I feel
that the staff are doing their best to do as much as they can under extremely difficult circumstances but are keeping their residents safe. I do feel however that the cost is excessive. We have looked at homes in the South where you would expect costs to be higher but those at Bowerbridge Court are higher.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Bowbridge Court. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


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Review from L L (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since February 2019 after suffering a debilitating stroke. After a couple of months settling in we can see she is very happy and cheerful and all her needs are well cared for. This for us is also a great relief knowing she is content. The staff is extremely caring and approachable
and the atmosphere here is always very happy and relaxed but also professional. Mum always cuts into our conversation to wave to the carers; this says so much!

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your review of Bowbridge Court. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


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Review from L B (Daughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring, helpful and sometimes some of the staff have gone above and beyond with the thoughtful things they have done, much appreciated.
Sometimes different information given from different shifts which can sometimes be confusing. Well looked after.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


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Review from S W (Daughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I haven't been able to visit mum during the lockdown, I speak to her most days. I'm very impressed with how happy she is despite her confinement. She is always praising the staff for the care she is getting. thank you for keeping her safe and happy.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from G C (Son of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care and attention my father is receiving within Bowbridge Court care home. The staff from the management downwards are fantastic, caring and loving towards my father! Whilst it is not ideal that he needs to be in a care home, unfortunately, his health and mental capacity
means that this is a necessity. The care home gives a sense of quiet, calm, soothing environment for a president to feel safe and secure when they are at their most vulnerable time of life.
A home is only as good as its staff. Well done to you all you are brilliant and much appreciated.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


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Review from S H (Granddaughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to see nanna. New to the home in January 2020 she settled well and is very well cared for. I feel Nanna is safe, secure and contented. The staff are amazing and happy to answer any questions we have.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from Mandy S (Daughter of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court care staff are, in my experience, consistently thoughtful and supportive.
Nothing is too much trouble and they genuinely engage with the individual personalities of the residents in their care. That is a rarity and worth a lot to the families of loved ones.
Let’s put it this way, in
the current climate of Coronavirus, if I can’t physically get to see my loved one for a period of time, I am confident she remains in the best possible care and that the staff at Bowbridge will continue to look out for and address her needs, as they are a great team.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your kind words regarding our Bowbridge Court home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receives your message.


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Review from Emma G (Granddaughter of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was a resident here. When visiting our family was made extremely welcome, even invited to spend lunch with her on many occasions. The staff were very attentive and were always willing to help. When my grandmother deteriorated, their end of life care was second to none, couldnt fault it.
She is no longer with us, but thank you Bowbridge Court for helping her pass on become a little easier.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your kind words regarding our Bowbridge Court home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.


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Review from Alison (Daughter-in-law of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been in Bowbridge Court since September, having moved up from the south of the country. I cannot thank the staff enough for making her feel welcome and for the excellent standard of care they provide.
Everyone has taken real trouble to get to know her and the level of care is
excellent. As a visitor, you are made to feel extremely welcome on every visit. They have also been helpful in helping us understand my mother in laws condition and very supportive of us as a family.
There are so many activities for the residents to do and take part in, all really well thought out and well run.
The home is always immaculately clean, as is her room. All the services they provide, from laundry to hairdressing and manicures, are excellent. I genuinely cannot recommend Bowbridge Court highly enough.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves on making a real difference to the lives of our residents and creating a great place to live, and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from Nicholas R (Son of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Bowbridge Court to be really friendly, clean and well run. The staff support the residents in a really caring way and my mum loves the food and activities. They really make an effort to link to the community which I have been really impressed by. The environment is modern, attractive
and really clean. We feel really lucky to have found Bowbridge Court.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

We would like to thank you for taking the time to write this review. We are pleased to hear such positive feedback on our activities programme. We are proud to have strong ties with the wider community, which enables our team to offer interesting and resident centred activities, events and trips. We will be sure to pass this message onto our team at Bowbridge Court.


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Review from Rebecca G (Granddaughter of Resident) published on 19 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my boys and my mum came to visit my nan one day. My mum fell due to her knee coming out. All of the staff were very quick in attending and one staff member was really good with my three-year-old boy.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for taking the time to write this review feedback is very important to us. We are sorry to hear about what happened to your mum during your visit, but we are pleased to hear, our Bowbridge Court team were able to help.


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Review from Lee B (Granddaughter of Resident) published on 28 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma moved to Bowbridge Court on Monday and today (Saturday) my husband, two sons and I came to visit her. The staff couldn’t have been more accommodating and friendly. Grandma showed us all around and we were impressed with the different areas there were to sit and the resident guinea pigs!
It was a bit chilly to go outside but these areas also looked nice. We were able to join Grandma for lunch (we called ahead to book this in with the chef) which was very nice indeed. A choice of two main courses and two desserts. Afterwards, we sat in the lounge area to watch some television with Grandma and chatted to another of the residents. The whole place has a lovely homely feel and is beautifully decorated and presented. It’s early days for Grandma, but I’m sure that being at Bowbridge she will be well looked after and hopefully won’t be as lonely as she has been living alone. NB. I personally have not had contact with the management.

Reply from Samantha Blair, Customer Care Advisor at Bowbridge Court

Thank you so much for your kind review of Bowbridge Court and the lovely way you have described our home. Residents and their well-being are our top priorities. We love to see and welcome families into our home and I am so pleased to hear you enjoyed lunch while visiting. I will ensure your kind comments are passed to the whole team.


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Review from S W (Friend of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my old friend today was a very pleasant experience. All the staff were very friendly and welcoming, particularly at reception and my friend says she is very pleased with her care, meals and accommodation.

Reply from Samantha Blair, Customer Care Advisor at Bowbridge Court

Thank you for kindly taking the time to write a review of our home. I am pleased to hear your friend is happy at Bowbridge Court. The staff team will be delighted to hear your kind words which I shall be sure to pass on.


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Review from D N (Daughter of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I booked my mother into Bowbridge Court for two weeks respite after a nasty fall.
There is such a lovely, friendly and relaxing atmosphere and we were made to feel very welcome.
The home was clean and furnished to a high standard with plenty of activities throughout the week.
But the best part is
the staff. They are all fantastic, so friendly, dedicated and professional nothing was too much trouble. I can't thank them enough.

Reply from Samantha Blair, Customer Care Advisor at Bowbridge Court

Thank you so much for your kind review of Bowbridge Court and the lovely way you have described our home. We pride ourselves on treating each resident with respect and dignity at all times and we are very proud of our staff team. Thank you again for the kind words which I shall be sure to pass on.


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Review from Susan W (Friend of Resident) published on 6 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Godmother moved into Bowbridge Court in January 2019 and after settling in she loved it. She was well cared for and spoke highly of all the staff and carers. Unfortunately, she was unable to go to many activities as she became ill but she did go to 'Crufts' and thoroughly enjoyed it.


I would

like to thank everyone at Bowbridge Court for all the care and compassion given to my Godmother, myself and other visitors during her last days - it really was appreciated.

Reply from Samantha Blair, Customer Care Advisor at Bowbridge Court

Thank you so much for your review of Bowbridge Court. We really appreciate you taking the time to write such lovely words at what must be a difficult time for you and your family. We are so pleased to hear that your godmother was happy at Bowbridge Court and would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. Thank you again for the kind words which I shall pass on to the whole staff team.


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Review from Dave R (Son of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's depressed state has been lifted by his four weeks at Bowbridge Court, and he is now thriving, and enjoying life again. The staff are amazing here, very uplifting from the front staff to the carers, all have a way of making my father (aged 81) feel important and cared for. The atmosphere
is relaxed, and everything is spotlessly clean. Food is great, I have sampled it myself, and even had a gourmet dining experience, which is up with top restaurant standard.


Activities are on all day, and all are encouraged to join in, even the visitors! Onsite, there is a cinema, a main dining/living room and side rooms which can be booked out for private family gatherings. A hair salon is free as is a chiropodist.


My father started out as two weeks respite but loves it so much he has gone full time. He has started laughing and joking for the first time in years, so massive thanks to the amazing staff at Bowbridge Court, too many to mention, sorry.


10/10 Amazing place.


Reply from Samantha Blair, Customer Care Advisor at Bowbridge Court

Thank you for your kind review of Bowbridge Court and the lovely way you have described our home. We really do pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Bowbridge Court. Our inclusive offering is a real hit with residents and visitors alike. The staff team will be delighted to hear your kind words which I shall be sure to pass on.


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Review from Peter C (Son of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mother was moved mid-October 2018 into Bowbridge Court after a short spell in hospital. She was still unwell and this was for 'respite'.
Despite another two spells in hospital, she left the care home near the end of February 2019 after a remarkable recovery. The management and staff
were all excellent and friendly and made my mother feel very comfortable and happy. This was a woman who never wanted to go into a care home!
If her circumstances were to change in the future she, and us, would have no hesitation in using this facility again.

Reply from Samantha Blair, Customer Care Advisor at Bowbridge Court

Thank you so much for your lovely review about our home and the Bowbridge Court team. I am pleased to hear your mum has recovered and that she would happily stay with us again. The staff team will be delighted to hear your kind words which I shall be sure to pass on.


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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for Bowbridge Court is calculated as follows: ( (199 Excellents x 5) + (54 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 259 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager

Joined: 2023

Debbie is the Home Manager at Bowbridge Court


Wendy

Wendy Tomkins

Job Title: Front of House Manager

Joined: 2018

“From my very first day working at Bowbridge Court I was made to feel at ease, part of the family and welcomed, which is exactly how I try to make people feel every day as they walk through our doors”


Wendy joined Ideal Carehomes in August 2018 where she quickly became a valued member of the Bowbridge team. As Front of House Manager, Wendy contributes towards the day to day running of the home. Before joining Bowbridge Court Wendy excelled as a Customer Service Manager for North Notts Newspapers overseeing 13 newspapers training, customer complaints and dealing with advertising and external bodies to ensure advertising compliance.


The skills gained in this role, along with 13 years of managing Newark Rugby Club have really benefited Wendy at Bowbridge Court.

Wendy is extremely friendly, approachable and is always ready to assist with any questions or queries that residents or their family members have regarding the home.


Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator

Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court