Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 114 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.

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Care Provided by Bowbridge Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Debbie Cook (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bowbridge Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,478

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.


  • Parking

  • Bowbridge Court has plenty of onsite parking for visitors.


Bowbridge Court Reviews (114)

Total of 114, showing 81-100
9.7

Bowbridge Court has a Review Score of 9.7 (9.745) out of 10, based on 22 reviews in the last 2 years. Over all time Bowbridge Court has 114 reviews.

Overall Experience

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Review from Rosemary K (Friend of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is happy, clean and well dressed, with clean clothes. The staff are always pleasant and cheerful and always on hand. The home is spotless.

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Review from Gillian C (Daughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bowbridge Court for almost three years and as her health and ability to move herself has deteriorated, the overall care form the staff has been very good. Special equipment has been provided when needed and every consideration has been given to try and make her as comfortable as
possible. In difficult and distressing situation, mum has been treated with dignity and compassion. As a relative visiting the home, I am always made most welcome and the management have been very supportive.

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Review from A D (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a spell in hospital the staff and care can not do more to help my mum who is now bed ridden with all the associated problems.

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Review from Hilary H (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no qualms about the care that my mother has received over the last couple of years at Bowbridge Court. There is always a pleasant atmosphere and the room is clean and fresh. It matters that there is no smell - unlike other homes in my experience. The management and staff are being very supportive
in what is proving to be a very difficult situation for all concerned.

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Review from Jan F (Daughter of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97 year old father has been in Bowbridge Court since the end of January and sadly passed away but the last few weeks of his life were made so comfortable by all the staff. I was kept so well informed of every situation and I know that everyone involved with his care gave him so much love and attention
way beyond their remit. I can't thank them all enough for their consideration and care and for allowing my dad the dignity and compassion which each and everyone gave him. Thank you.

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Review from John S (Friend of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend many times between last summer until April 2016. I found the home to be welcoming, clean and very well equipped and the staff are very friendly caring and helpful and working with the patients over and beyond the call of duty.

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Review from Michael T (Son-in-law of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and the care are excellent but more staff are needed, staff work very hard and are very kind, activities are very poor residents are bored. Overall the care is excellent, carers great, would I stop there myself?

Reply from Helen Chermside, Customer Service Executive at Bowbridge Court

Thank you for taking the time to review Bowbridge Court. We are pleased to learn that you are happy with the home and care provided. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager regarding the points you have raised. She will discuss this directly with you when you next visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Kathleen T (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good and the carers are excellent but they are run off their feet at certain times of the day. There could be more staff. Staff are very welcoming and helpful. We have put "satisfactory" for the activities as we feel there could be more things to do. Also communication of activities
could be better as my mother has sometimes missed activities because we haven't been told about them. Overall we are very pleased with her care. The above are small points and we would recommend the care home.

Reply from Helen Chermside, Customer Service Executive at Bowbridge Court

Thank you for taking the time to review Bowbridge Court. We are pleased to learn that you are happy with the home and care provided. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager regarding the points you have raised. She will discuss this directly with you when you next visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Peter F (Son-in-law of Resident) published on 25 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second review that I have placed for this Carehome, simply because my previous review was for when a 97 year old man was resident there, but he sadly has now passed away. My reason for now writing this review, is to say that the staff here, from the Management to the Auxilaries are some
of the most caring and professional that I have ever come across.
My wife and I were kept fully informed of his condition health wise, and right to the very end, his carers kept him immaculate, even down to applying aftershave once he had been shaved. His room was kept very clean and always had a delightful smell to it, so unlike many other carehomes.
Staff at Bowbridge Court were simply superb, and I am very aware that some of them stayed beyond their allocated work time, just to see that he was comfortable and in no pain.
This is a Carehome that is managed and run by those who really care for their residents, and my sincere thanks go to all of them.

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Review from L B (Daughter of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a full time carer for my mother for five years. Sadly her care needs became too great for me to manage at home. It was not easy for me to give the responsibility for her care to others. However, I believe mum and I to be fortunate, she is now a resident at Bowbridge Court, Newark.
I have
every confidence that the staff and management at Bowbridge Court, care for my mother to a high standard and I would not hesitate to recommend to others.

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Review from Beryl C (Daughter of Resident) published on 12 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care given to mum. The manager give us a warm welcome whenever we go in. All the staff from front desk to carers and cleaners are all lovely friendly people.

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Review from J H (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who was visiting from Germany, sought an emergency admission into Bowbridge Court after a far from satisfactory two nights in the first care home we'd arranged for her to stay in. One lady was incredibly helpful and bent over backwards to accommodate her. Bowbridge Court admitted my mum that
same evening and the staff were friendly, attentive and extremely welcoming. My mum felt secure and relaxed after her previous bad experience and thoroughly enjoyed her stay with them. She will come again! :)

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Review from Ann (Resident) assisted by family/friend published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff accommodated me at a moments notice and were exceptionally welcoming and friendly. They have also made my family and friends very welcome and it has been possible for them to have drink and food with me which we really appropriate. I had one unfortunate incident around my medication but I
was very impressed by the way it was sorted out.

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Review from Sue (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been extremely impressed with the exceptionally friendly, welcoming and accommodating staff. The facilities are also good and it is a pleasant environment that also accommodates visitors very well. The staff respond very warmly to everyone caring and interested. Nothing has been too much trouble
for them and despite a misunderstanding regarding medication which was sorted out very satisfactorily, it has been a very positive experience. We are also very grateful for providing respite care at a moments notice following what was initially intended to be a visit!

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Review from Anne C (Friend of Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant atmosphere, staff welcoming. Everywhere clean and fresh, nice seating areas where residents can chat to visitors comfortably. It is also great that residents can offer visitors a cup of tea. I remember my aunt being upset that she couldn't do this in her care home(not this one!) some years
ago. Little things like this mean a lot and contribute to it feeling more like your own home.

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Review from Stephen L (Son of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You are really happy and satisfied mum moved here, the care and attention she gets is outstanding.

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Review from S B (Friend of Resident) published on 1 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, attended resident promptly and spoke to them kindly. The whole place was like a hotel and very secured. The thing I liked about it there was no smell, which I felt is good for visitors.

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Review from J L (Son of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Bowbridge Court for 2 and a half years. As a GP, I visit nursing and care homes on a regular basis - and therefore know what "good" looks like and also what poor is.
Bowbridge Court has been excellent and very supportive to us as a family during the difficult times
we have had. It has been a great relief to the family to know that she has been well looked after and we could not have been made more welcome at any time. We are likely nearing the end of our association with Bowbridge Court I take this opportunity to thank everyone for their care and consideration.

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Review from Claire L (Granddaughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, they genuinely care about the residents, not just because it's their job. Always welcoming and kind. This is the kind of attitude towards my nan that money cannot buy. Real genuine kindness. Bowbridge is always clean and the food is good. Good service, good place. Couldn't recommend
it higher. Very thankful for everything they have done for my nan.

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Review from Tanya C (Friend of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend for her 104th Birthday Party. I had a lovely time. The home put on a nice spread and provided entertainment with a good singer.

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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for Bowbridge Court is calculated as follows: ( (199 Excellents x 5) + (54 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 259 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager

Joined: 2023

Debbie is the Home Manager at Bowbridge Court


Wendy

Wendy Tomkins

Job Title: Front of House Manager

Joined: 2018

“From my very first day working at Bowbridge Court I was made to feel at ease, part of the family and welcomed, which is exactly how I try to make people feel every day as they walk through our doors”


Wendy joined Ideal Carehomes in August 2018 where she quickly became a valued member of the Bowbridge team. As Front of House Manager, Wendy contributes towards the day to day running of the home. Before joining Bowbridge Court Wendy excelled as a Customer Service Manager for North Notts Newspapers overseeing 13 newspapers training, customer complaints and dealing with advertising and external bodies to ensure advertising compliance.


The skills gained in this role, along with 13 years of managing Newark Rugby Club have really benefited Wendy at Bowbridge Court.

Wendy is extremely friendly, approachable and is always ready to assist with any questions or queries that residents or their family members have regarding the home.


Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator

Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court