Pemberley House Care Home - Avery Healthcare

Louise is an exceptional member of the Pemberley House Care Home team, serving as the dedicated Customer Service Manager for many years. With her wealth of experience and compassionate nature, Louise plays a vital role in ensuring the smooth onboarding process for new residents and their families.

As a Customer Service Manager, Louise understands the importance of providing support and guidance to new residents as they transition into their new homes. She goes above and beyond to ensure that each resident feels welcomed, comfortable, and supported throughout their journey. Louise's warm and friendly demeanour creates an environment where residents and their families feel heard, valued, and cared for.

In addition to her role as a Customer Service Manager, Louise actively participates in various activities and events within the care home. She understands the importance of fostering a sense of community and engagement among residents and staff. Whether it's organizing social gatherings, participating in recreational activities, or simply lending a listening ear.

Andy is a dedicated maintenance assistant at Pemberley Care Home, where he has been an integral part of the team for several years. With his exceptional skills and knowledge, Andy ensures that the facility runs smoothly and efficiently.

One of Andy's greatest joys as a maintenance assistant is organising the weekly Wednesday outings for the residents. He takes pride in driving the minibus and creating a safe and enjoyable experience for everyone.

Andy understands that these outings provide a much-needed change of scenery and a chance for the residents to socialise and explore the world outside the care home.
Andy's friendly and approachable nature makes him a beloved member of the Pemberley Care Home community. He is always willing to lend a helping hand and go above and beyond to ensure the residents' needs are met. With his expertise and genuine care for others, Andy plays a crucial role in enhancing the quality of life for everyone at Pemberley Care Home.

Sonia is a dedicated and highly skilled administrator at Pemberley House. She ensures that the residents and their relatives have everything they need when it comes to administration and finance matters.

Sonia genuinely enjoys working at Pemberley House. She finds fulfilment in being able to contribute to the well-being and happiness of the residents. Her dedication extends beyond her professional responsibilities, and her commitment to creating a warm and welcoming environment for everyone involved.

Kaitlin’s genuine care and concern for the well-being of the residents make her a trusted and beloved figure within the Pemberley House. She goes above and beyond to ensure that each resident feels valued, respected, and supported. Whether it's assisting with daily tasks, providing emotional support, or simply lending a listening ear, Kaitlin’s dedication to the residents' happiness and comfort is unwavering.

Megan is a vibrant and compassionate Well-being and Activities Coordinator at Pemberley House. With a deep passion for enhancing the lives of others, Megan dedicates herself to ensuring that all residents are stimulated, entertained, and fulfilled through a diverse range of activities.

Megan's primary goal is to create an atmosphere where residents feel engaged and connected. She meticulously plans and organizes a wide array of entertainment activities and cultural events to cater to the diverse interests and preferences of the residents. Whether it's arranging live performances, hosting art classes, or organising mindfulness sessions, Megan consistently strives to provide a stimulating and enriching environment for everyone at Pemberley House.

In addition to her role, Megan takes the residents on weekly outings in the minibus. These excursions allow residents to explore the local community, visit nearby attractions, and enjoy new experiences. By consulting with the residents, Megan ensures that each outing is tailored to their individual needs, making every trip a truly person-centred experience.

Megan's warm and friendly nature has made her a beloved figure among the residents at Pemberley House. Her boundless energy and contagious enthusiasm create an atmosphere of positivity and joy.

Tracy is a passionate and caring carer at Pemberley House. With a deep love for her job, Tracy's dedication shines through in her interactions with the residents. She works tirelessly across all communities within the home, ensuring that each resident receives the utmost care and attention.

Tracy's genuine passion for her work is evident in the joy she finds in spending time with the residents. She delights in witnessing their involvement in various activities, such as singing, dancing, and having fun. Tracy understands the importance of creating a lively and engaging environment that promotes social interaction and a sense of belonging. Through her warm and compassionate nature, she effortlessly fosters a sense of camaraderie among the residents, encouraging them to participate and enjoy themselves to the fullest.