Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Bradley Hall has plenty of onsite parking for visitors.
Bradley Hall has a Review Score of 9.8 (9.782) out of 10, based on 50 reviews in the last 2 years. Over all time Bradley Hall has 137 reviews.
Review from Peter C (Son-in-law of Resident) published on 10 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Dear Peter, Thank you for your review we are pleased to hear you are happy with the quality of care your mother-in-law receives at Bradley Hall. We value all feedback as it helps us to make improvements where required, in reference to parking it is predominately parking for residents' visitors, their family and friends along with visiting health professionals, external contractors, and entertainers, we do appreciate the difficulty this may cause and we are looking into making more spaces for visitors. Please feel free to pop in to see our Home Manager on your next visit who will be happy to discuss our plans for this with you.
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Review from Alison W (Daughter of Resident) published on 27 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Dear Alison, We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.
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Review from J B (Daughter of Resident) published on 27 March 2025
Submitted via Postal Card •
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5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
We would like to express our gratitude for your positive feedback. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
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Review from P S (Daughter of Resident) published on 27 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Thank you for sharing such positive feedback about our home. At Bradley Hall, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
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Review from Gary G (Son of Resident) published on 20 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from HC-One Limited, Administrator at Bradley Hall
We would like to express our gratitude for your positive feedback. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
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Review from S W (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from HC-One Limited, Administrator at Bradley Hall
We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues
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Review from Jo C (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card •
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5.0 out of 5
Reply from HC-One Limited, Administrator at Bradley Hall
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum at Bradley Hall care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from S M (Son of Resident) published on 20 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from HC-One Limited, Administrator at Bradley Hall
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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Review from Christine F (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
We would like to take a moment to thank you for leaving such a positive review of our home. It means so much to our colleagues when they receive praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such great feedback. Thank you, once again, for your kind words.
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Review from Graeme H (Son of Resident) published on 21 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your Father receives at Bradley Hall care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from Julie B (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
We would like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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Review from Denise B (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Thank you for sharing such positive feedback about our home. At Bradley Hall, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
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Review from Mike N (Son of Resident) published on 18 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Hi Mike, thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Bradley Hall care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from W B (Daughter of Resident) published on 4 February 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
We would like to express our gratitude for your positive feedback. Your positive rating means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
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Review from D G (Son of Resident) published on 4 February 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Bradley Hall care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from J P (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card •
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5.0 out of 5
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Review from Gary J (Son of Resident) published on 31 January 2025
Submitted via Postal Card •
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5.0 out of 5
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Review from Louise J (Daughter-in-law of Resident) published on 27 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Clare Sheehan, Careline Advisor at Bradley Hall
Thank you for sharing such positive feedback about our home. At Bradley Hall Care Home, kindness is at the heart of everything we do and are so pleased to hear your mum-in-law and father-in-law are happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
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Review from Don B (Husband of Resident) published on 24 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Dear Don, thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Bradley Hall Care Home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from Karen S (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Dear Karen, we'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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The Review Score of 9.8 (9.782) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 50 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.782 for Bradley Hall is calculated as follows: ( (480 Excellents x 5) + (100 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 595 Ratings = 4.782
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 50 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jan 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2018
Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.
Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.
She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.
Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"
Job Title: Front Of House Manager
Ebony is the FOH Manager at Bradley Hall.
Job Title: Care Manager
Joined: 2024
Joanne is the Care Manager at Bradley Hall.
