Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Bradley Hall has plenty of onsite parking for visitors.
Bradley Hall has a Review Score of 9.8 (9.790) out of 10, based on 52 reviews in the last 2 years. Over all time Bradley Hall has 139 reviews.
Review from Don B (Husband of Resident) published on 24 January 2025
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Dear Don, thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Bradley Hall Care Home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from Karen S (Daughter of Resident) published on 24 January 2025
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
Dear Karen, we'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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Review from L P (Daughter of Resident) published on 16 December 2024
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Reply from Clare Sheehan, Careline Advisor at Bradley Hall
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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Review from Z K (Daughter of Resident) published on 10 June 2024
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Review from Anna G (Daughter-in-law of Resident) published on 26 April 2024
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Review from S C (Daughter of Resident) published on 27 March 2024
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Review from Patricia S (Sister of Resident) published on 27 March 2024
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Review from Rina G (Daughter of Resident) published on 26 March 2024
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Review from Leila G (Granddaughter of Resident) published on 26 March 2024
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Review from Jason W (Son of Resident) published on 26 March 2024
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Review from D G (Stepfather of Resident) published on 15 March 2024
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Review from Steve B (Son of Resident) published on 13 March 2024
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Review from Angela K (Daughter of Resident) published on 13 March 2024
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Review from S T (Daughter of Resident) published on 13 March 2024
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Review from D M (Daughter of Resident) published on 13 March 2024
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Review from Penny W (Wife of Resident) published on 31 January 2024
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Review from Lynda P (Niece of Resident) published on 29 November 2023
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Reply from Terri Kidd, PR Executive at Bradley Hall
Thank you for leaving such a great reveiw for Bradley Hall, we'll be sure to pass this along to the team.
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Review from Mandy H (Daughter of Resident) published on 17 October 2023
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Review from S R (Daughter of Resident) published on 16 October 2023
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Reply from Terri Kidd, PR Executive at Bradley Hall
Thank you so much for leaving your review for the team at Bradley Hall.
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Review from Michael G (Son of Resident) published on 16 October 2023
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Reply from Terri Kidd, PR Executive at Bradley Hall
Thank you for taking the time to leave your feedback!
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The Review Score of 9.8 (9.790) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.790 for Bradley Hall is calculated as follows: ( (503 Excellents x 5) + (100 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 618 Ratings = 4.79
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 52 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 52 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jan 2023
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Job Title: Home Manager
Joined: 2018
Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.
Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.
She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.
Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"
Job Title: Front Of House Manager
Ebony is the FOH Manager at Bradley Hall.
Job Title: Care Manager
Joined: 2024
Joanne is the Care Manager at Bradley Hall.