Bradley Hall

120 Beamont Leys Lane, Leicester LE4 2BD
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9.8 134 Reviews
  • Bradley Hall, Leicester
Bradley Hall care home in Leicester is located near to city centre.

Residents can enjoy stylish en-suite room with a flat screen TV, mini fridge, Wi-Fi access and telephone point.

Trained compassionate staff give people dignified care.   

Residents can take part in a variety of social activities and keep in contact with friends and family whenever you wish.

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Care Provided by Bradley Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Clark (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Bradley Hall has plenty of onsite parking for visitors.


Bradley Hall Reviews (134)

Total of 134, showing 41-60
9.8

Bradley Hall has a Review Score of 9.8 (9.753) out of 10, based on 47 reviews in the last 2 years. Over all time Bradley Hall has 134 reviews.

Overall Experience

  • 99
  • 31
  • 4
  • 0
  • 0

Date Published

134
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87

Review from Joseph J (Husband of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very good, staff are all lovely and pleasant. Very happy.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for taking the time to leave such wonderful feedback for the team at Bradley Hall.


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Review from Y C (Daughter-in-law of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm welcome in reception. All staff helpful. Clean and lots of things to keep one engaged.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for leaving such wonderful feedback for the caring team at Bradley Hall. We'll be sure to pass the message along.


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Review from Selena R (Daughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, Bradley Hall is a very good care home. The staff are genuinely caring and efficient.
The home is run well and very clean.
Could possibly benefit from more activities for the residents.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for taking the time to send a review; we will pass your comments on to the home.


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Review from M B (Daughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at this home now for over a year. I have been very happy with how Dad has been looked after and have never had any issues with anything. The staff are lovely and very friendly; they always make me feel welcome, and nothing is too much trouble when I need to ask for anything.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for sending a review; it’s lovely that your dad has been able to settle so well and that he is getting the best possible care. You will be welcome anytime!


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Review from Katie W (Granddaughter of Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan has been a resident at Bradley Hall for a year now. She is settled and has made new friendships, which is very nice to see. All the staff are friendly and very welcoming. We are able to visit Nan any time, as we did when she lived at home, and this is a great comfort to us. Thank you Bradley
Hall.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for your lovely review, it’s fantastic that your nan has settled in so well. You are always welcome to visit, this is your nan’s home and we are always happy to get the kettle on!


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Review from T B (Daughter of Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here since June 2021. My dad was also here. The care staff are excellent, they were amazing when my dad passed away. They care for my mum with lots of kindness and they are very observant of her. The in-house activities are good, there are lots for non-residents though and I would prefer
more for residents and more trips out, even just a drive out.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for sending a review, we are very sorry for the loss of your dad but honoured that we have been able to support you and your mum throughout this time and pleased your mum is receiving such good care. We will pass on your comments to the home.


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Review from Fiona L (Daughter of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been here a very short while, but since arriving here at Bradley Hall, the staff are all lovely. I've found nothing is too much trouble, just ask, and it's done. Everyone is friends, and she met a resident that made her day. She's slowly coming around to mix with others in the beautiful
communal rooms. Bradley Hall is very clean. From the first initial tour, I would recommend it to anybody.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for sending in such a lovely review; we are so pleased that your mum is settling in well and making such good friends. Our range of communal rooms gives your mum options so she can choose to join in big groups or quieter smaller groups while she finds her feet. Thank you so much for your recommendation.


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Review from Nikki J (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradley Hall care home has been an excellent care home. My dad settled very well and has continually been treated with respect, kindness and care. The members of staff have always informed us about how my dad is and made us feel so welcome. It feels like a big family. I can't praise the home and the
staff enough.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for your lovely review, we are so pleased to hear that your dad has settled in well and we are very happy to welcome him (and you) into our Bradley Hall family!


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Review from John T (Husband of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be completely satisfied with the treatment my wife receives at Bradley Hall. My opinions are shown below and also the care by the staff who I would commend without exception.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for your lovely comments, we will ensure your commendations are passed to the staff.


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Review from Jenny S (Niece of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my aunt for the first time, I found her to be happy and settled. The staff were welcoming and helpful to both us as visitors and to residents. A lovely, homely feel.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for your review, it is very important to us that this is our residents’ home and we are there to help them enjoy it and thrive, so we are very pleased to hear we have achieved a homely feel.


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Review from Diane B (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Bradley Hall Care Home since October 2022, originally he went in for respite due to my health issues. However, we have now made this permanent. He seems very settled and the staff are really good with him.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for taking the time to write a response.We are very pleased that your dad is settled and enjoying living with us in Bradley Hall and we hope you are feeling better.


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Review from M T (Sister of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the care and service given to my brother in the time he has been residing at this care home. We couldn't ask for more as we express our gratitude to the nursing team and staff.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for sending your review, we are so pleased you are happy with the care your brother receives and will pass your lovely comments to the team.


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Review from Lee B (Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been here now for eight months. We found the staff were very helpful with any problems I had and have always been there to listen. Met some lovely residents here and I would not hesitate to put the home forward for other residents and families.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for taking the time to write a review, we are so glad you’ve settled in so well and thank you for your recommendation.


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Review from Lorraine C (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came for respite care and was looked after very well. When it came to the decision to make it permanent it was very easy. He is treated with dignity and we are all made to feel like a member of the Bradley Hall Care Home family. Every member of staff is helpful. Would highly recommend.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for your kind words. We agree, Bradley Hall is very much a family, and as the loved one of a resident you are very definitely part of that family. We are glad the decision and process for your dad to stay with us permanently was an easy one and we hope he continues to be very happy with us.


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Review from Hubert H (Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy at Bradley Hall and I get along with all the staff and look forward to singing and performing for everyone.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for taking the time to leave a review, it’s wonderful that you can entertain your fellow residents. Hearing your fantastic singing has made us all smile so much, and we can’t wait for your next performance at The Bradley Inn! We feel very lucky to have you in our home, and we hope you continue to feel happy living with us.


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Review from M B (Wife of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bradley Hall make it a home to be proud of. As a family and for my husband, we have received excellent care and full support, for which we are so grateful. Thank you.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for your kind words, we are very proud of Bradley Hall and all of our wonderful team.


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Review from Doreen C (Sister of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and her husband came to Bradley Hall at Christmas. I, myself, love the place. They have both settled quite well. My sister has found it hard, but at last, she has settled and is not saying she wants to stay. I am so pleased about that. The staff are wonderful. Thank you so much.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for your lovely review. We do all that we can to support our residents when the move in and we are so pleased that your sister is happy with us and we are sure she will continue to be happy and thrive at Bradley Hall.


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Review from Richard C (Son of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole. Dad has settled in well. The staff at the home are amazing and really caring towards residents. I feel that he is well cared for and seems to be happy. He does on occasion say he is bored and that he doesn't have enough to do. I feel that he could do with more stimulation. There was on
occasion where Dad managed to leave the home alone. We were contacted immediately and he was found quickly up the road. The home are investigating and I feel confident that this was a one off occurrence.

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Review from Karen H (Daughter-in-law of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to transfer my father-in-law from his own home into Bradley Hall. The staff worked hard to make sure that the transition was managed as sensitively as possible. This greatly helped to manage our anxieties and concerns. From the time my father-in-law arrived at Bradley Hall,
I have had no cause for concern. He is very happy and settled and speaks highly of all the staff involved in his care. I will not hesitate to recommend Bradley Hall to anyone considering a care facility for a loved one.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you so much for this glowing review of Bradley Hall! We know hard it can be to make the decision to move into care, and it’s really gratifying to know that our lovely, hard-working staff could make that transition easier for yourself and your father-in-law. It’s lovely to hear he speaks so highly of them, and we will make sure that feedback is passed on.


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Review from G R (Son of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a friendly atmosphere and my mother seems to be thriving since she came to Bradley Hall. Plenty for her to do and people to talk to.

Reply from Charlotte Jackson, Customer Care Administrator at Bradley Hall

Thank you so much for your review. We're so pleased that your mother is thriving and happy with the caring team at Bradley Hall. We hope she's having fun taking part in the varied activities in the home. We'll be sure to pass your message on to the team.


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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Bradley Hall is calculated as follows: ( (438 Excellents x 5) + (104 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 559 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (2)

Sarah

Sarah Clark

Job Title: Home Manager

Joined: 2018

Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.


Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.


She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.


Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"


Joanne

Joanne Barry

Job Title: Care Manager

Joined: 2024

Joanne is the Care Manager at Bradley Hall.