Bradley Hall

120 Beamont Leys Lane, Leicester LE4 2BD
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9.8 134 Reviews
  • Bradley Hall, Leicester
Bradley Hall care home in Leicester is located near to city centre.

Residents can enjoy stylish en-suite room with a flat screen TV, mini fridge, Wi-Fi access and telephone point.

Trained compassionate staff give people dignified care.   

Residents can take part in a variety of social activities and keep in contact with friends and family whenever you wish.

Care Provided by Bradley Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Clark (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking
  • Bradley Hall has plenty of onsite parking for visitors.


Total of 134, showing 61-80
9.8

Bradley Hall has a Review Score of 9.8 (9.753) out of 10, based on 47 reviews in the last 2 years. Over all time Bradley Hall has 134 reviews.

Overall Experience

  • 99
  • 31
  • 4
  • 0
  • 0

Date Published

134
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24
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Overall Experience  Overall Experience 5.0 out of 5

My wife is in Bradley Care Home in Leicester. The treatment and care she receives for her illness and physical problems is first class. This is done in a very professional manner. The staff always greet me with a cheery manner and always ask about my welfare. I find this very gratifying. Nothing is
too much trouble for them. In general, the standard of care is very good.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you so much for your lovely comments for our team at Bradley Hall, at our excellent facilities. We’re extremely proud of our care team at the home, and their dedication to making our residents and their families feel safe and happy. It’s great to hear that you feel welcome when coming to visit your wife, and we hope she continues to enjoy her time living with us.


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Overall Experience  Overall Experience 5.0 out of 5

I always feel welcomed when I visit the home to see my father, no matter who opens the door for me. The staff are professional, caring and ensure my dad's needs are met. He even gets much needed hugs from staff too. My dad feels safe in the environment and is encouraged to eat, drink and participate.
I do feel his room would benefit from a lick of paint. I would like to see more activities centred around the male residents- a games table, table tennis, air hockey or snooker. Maybe convert one of the lounges, it wouldn't look tacky, it's about enjoyment/fulfilment. The staff are quick to respond when my father is unwell and I am contacted immediately and feel supported through challenging times.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you for taking the time to leave this review. Our caring team at Bradley Hall will be so happy to hear that you always feel welcomed in the home and that your dad feels safe and cared for. We really appreciate your feedback regarding the décor and the activities in the home and we will be sure to discuss these suggestions with the team at Bradley Hall. Thank you again!


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this exceptional place for nearly 2-months. It was the hardest decision I have ever had to make to pass the care of someone you love onto others. All I can say is my husband is happy and I could not ask for more. Beaumont has done everything it promised in the care of my husband
and I know I have made the right decision even though I doubt myself most days.

Reply from Terri Kidd, PR Executive at Bradley Hall

Thank you so much for leaving this review and expressing your confidence in our staff. Our team are highly trained care professionals and always goes above and beyond to ensure our residents feel safe, secure and happy. It’s great to hear your husband is enjoying living with us, and that you are satisfied with his care. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent in every way possible. The staff are kind and nothing is too much trouble. The food is excellent and the care is exceptional.

Reply from Rebekah Steward, Customer Care Team at Bradley Hall

Thank you for reviewing Beaumont Hall and for your kind words. We are extremely proud of our home and team at Beaumont Hall. I will be sure to pass on your comments to the team at Beaumont Hall.


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Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with all the staff at Beaumont Hall! They are always so caring and have taken so much time getting to know my husband. Always prompt to ring me with any issues too, so I feel my Mr is in safe hands.

Reply from Rebekah Steward, Customer Care Team at Bradley Hall

Thank you for your review of Beaumont Hall. Communication is extremely important to us, so it is good to hear that you are kept well informed about your husband’s care. We will be sure to pass on your comments to the team at Beaumont Hall.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Beaumont Hall since July 2021. He has settled really well thanks to the lovely attitude of the staff.
They treat Dad with respect, care and they are always welcoming to us as a family.

Reply from Rebekah Steward, Customer Care Team at Bradley Hall

Thank you for sharing your experience of Beaumont Hall. It is so nice to hear how well your Dad has settled in and enjoying life at Beaumont Hall. We are extremely proud of our dedicated staff team so it is lovely to hear how welcoming and supportive they have been. I will be sure to pass on your kind words to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, clean, tidy and Covid secure. Engage Grandad in all activities. They have his best interests at heart.

Reply from Rebekah Steward, Customer Care Team at Bradley Hall

Thank you for sharing your experience of Beaumont Hall. It is lovely to hear of your positive experience and how your Grandad is getting involved in all of the wonderful activities on offer. I will be sure to pass on your words to the team at Beaumont Hall.


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Overall Experience  Overall Experience 5.0 out of 5

Beaumont Hall is clean, bright and airy, the open layout means residents can wander freely from their rooms to several lounges to mix or eat together. The main doors out of the building are secure. The entertainment is very good and the staff were kind and treated my mum with dignity.

Reply from Rebekah Steward, Customer Care Team at Bradley Hall

Thank you for taking the time to share your experience. We promote inclusivity and freedom of choice at Beaumont Hall and it is so important to us that our residents have the independence to move around the home freely, be able to mix with other members of the Beaumont family and enjoy the facilities we have to offer. We are very proud of our dedicated and caring team, and I will be sure to pass on your kind words.


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Overall Experience  Overall Experience 4.0 out of 5

My mother was extremely well looked after at Beaumont Hall, good surroundings, good food, helpful caring staff. Made the last 9 years of her life very happy and stress free ones. Thank you.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


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Overall Experience  Overall Experience 5.0 out of 5

The home has moved through the covid crisis and has kept us up to date throughout. As we slowly move to less restrictions, the home is moving at the same rate and are always keeping the family up to date of the new procedures. I feel the receptionist has done a fabulous job of making family welcome,
updated and always a friendly knowledgeable voice. Well done to the new management team and all the staff for your support, knowledge and assistance.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent, good and very good all-round.
Only one area which could be improved, the laundry.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


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Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the care provided for my mother over the last two and a half years. The last 12-months have been difficult with the pandemic restrictions, visits not allowed, so resident even more dependent on the care staff for support and care. I really appreciate the attention provided to my
mum.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


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Overall Experience  Overall Experience 5.0 out of 5

My father has lived here for almost four years. Staff have always behaved in a kind and respectful way towards him. Activities and when possible (pre-covid) outings are arranged to entertain and occupy residents. In-house activities at the moment are varied and suitable. The meals are of high quality
and are varied, snacks and drinks are freely available. All areas are clean and welcoming. All staff take the time to greet, converse and interact with residents.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for kindly taking the time to write a review of Beaumont Hall and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing members of staff. Nothing too much trouble. Took amazing care of my mum over last few months until she went into hospital. Cannot express how grateful I am to everybody at Beaumont Hall who cared for my mum.

Reply from Rebecca Selkirk, Communications Team at Bradley Hall

Thank you for kindly taking the time to write a review of Beaumont Hall and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks, gratitude and admiration for the way Beaumont Hall and Ideal Carehomes have dealt with the Covid 19 situation. Of course lockdown has been difficult in that I cannot visit my father but I am confident that every measure has been taken to keep him safe. At the beginning
of the Pandemic, I was assured by the managers that Ideal Carehomes had provided them with all the necessary PPE and I know the Front of House Manager has a very strict policy regarding essential supplies and visitors. I was told last week that all staff and residents had tested negative to the virus which is testimony to the policies in place. Thank you.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for kindly taking the time to write a review of Beaumont Hall and for the comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


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Overall Experience  Overall Experience 3.0 out of 5

I have often arrived during the daytime and found it extremely difficult to get in. There is often no one on the desk or within sight of the door. I have to wait until a member of staff, usually a cleaner, to let me in. There is no visible bell to alert anyone. I also do not like using lifts and have
to wait for a member of staff to let me through the door to the stairs.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for taking the time to write a review of our home as feedback is extremely important to us. We would always aim to have a staff member at our front desk and for someone to be available to assist you with the stairs and apologise if on some occasions this was not immediately possible.
We do appreciate your comments and will certainly look into your points further to ensure that your future visits run smoothly. If you wanted to call us prior to your arrival, we would be happy to ensure that someone is available to greet you and assist with the stairs. If you would like to discuss this further, please contact Debbie at Beaumont Hall on 0116 234 4860.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Beaumont Hall for the past 3 years, having the experience for the past 20 years working with the elderly and 3 years working with special needs I knew this home was for mum. The carers are kind and have become special friends not just to mum but her family also. Staff are always ready
to listen and provide help when needed. The home is always clean and warm reassurance that mum is safe means everything.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for your review of Beaumont Hall. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


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Overall Experience  Overall Experience 5.0 out of 5

Overall this care home is a great home from home. Residents are able to move around as they please and are encouraged to partake in activities, hairdressers and chiropodist included in price.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for your review of Beaumont Hall. We pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Beaumont Hall. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


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Overall Experience  Overall Experience 5.0 out of 5

Over the last year, myself and family, my three daughters and grandchildren, visit my wife regularly. We visit at different times of the day. We find the management and all carers are very pleasant and helpful and easy to talk to. Not forgetting the staff we don't see a lot of. The cleaners, the cooks
and laundry etc. Overall the teamwork quite well (sometimes under difficult situations). Thank you.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for taking the time to write this lovely review. We are so pleased you are happy with the quality of the care your wife receives at Beaumont Hall. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


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Overall Experience  Overall Experience 4.0 out of 5

Overall I am happy with the care given to my Mother. The standards have improved over the years and I feel she is cared for and treated with dignity of a high standard. Areas could be improved in cleanliness in Mother's room and food quality but overall care is very good.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for your kind words regarding our Beaumont Hall home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. We will ensure that your comments are passed to the whole team.


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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Bradley Hall is calculated as follows: ( (438 Excellents x 5) + (104 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 559 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (2)

Sarah

Sarah Clark

Job Title: Home Manager

Joined: 2018

Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.


Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.


She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.


Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"


Joanne

Joanne Barry

Job Title: Care Manager

Joined: 2024

Joanne is the Care Manager at Bradley Hall.