Bradley Hall

120 Beamont Leys Lane, Leicester LE4 2BD
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9.8 139 Reviews
  • Bradley Hall, Leicester
Bradley Hall care home in Leicester is located near to city centre.

Residents can enjoy stylish en-suite room with a flat screen TV, mini fridge, Wi-Fi access and telephone point.

Trained compassionate staff give people dignified care.   

Residents can take part in a variety of social activities and keep in contact with friends and family whenever you wish.

Care Provided by Bradley Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Clark (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,258
  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.


  • (these prices are only a guideline, please contact Bradley Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking
  • Bradley Hall has plenty of onsite parking for visitors.


Total of 139, showing 81-100
9.8

Bradley Hall has a Review Score of 9.8 (9.790) out of 10, based on 52 reviews in the last 2 years. Over all time Bradley Hall has 139 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 3.0 out of 5

I have often arrived during the daytime and found it extremely difficult to get in. There is often no one on the desk or within sight of the door. I have to wait until a member of staff, usually a cleaner, to let me in. There is no visible bell to alert anyone. I also do not like using lifts and have
to wait for a member of staff to let me through the door to the stairs.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for taking the time to write a review of our home as feedback is extremely important to us. We would always aim to have a staff member at our front desk and for someone to be available to assist you with the stairs and apologise if on some occasions this was not immediately possible.
We do appreciate your comments and will certainly look into your points further to ensure that your future visits run smoothly. If you wanted to call us prior to your arrival, we would be happy to ensure that someone is available to greet you and assist with the stairs. If you would like to discuss this further, please contact Debbie at Beaumont Hall on 0116 234 4860.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Beaumont Hall for the past 3 years, having the experience for the past 20 years working with the elderly and 3 years working with special needs I knew this home was for mum. The carers are kind and have become special friends not just to mum but her family also. Staff are always ready
to listen and provide help when needed. The home is always clean and warm reassurance that mum is safe means everything.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for your review of Beaumont Hall. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


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Overall Experience  Overall Experience 5.0 out of 5

Overall this care home is a great home from home. Residents are able to move around as they please and are encouraged to partake in activities, hairdressers and chiropodist included in price.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for your review of Beaumont Hall. We pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Beaumont Hall. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


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Overall Experience  Overall Experience 5.0 out of 5

Over the last year, myself and family, my three daughters and grandchildren, visit my wife regularly. We visit at different times of the day. We find the management and all carers are very pleasant and helpful and easy to talk to. Not forgetting the staff we don't see a lot of. The cleaners, the cooks
and laundry etc. Overall the teamwork quite well (sometimes under difficult situations). Thank you.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for taking the time to write this lovely review. We are so pleased you are happy with the quality of the care your wife receives at Beaumont Hall. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


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Overall Experience  Overall Experience 4.0 out of 5

Overall I am happy with the care given to my Mother. The standards have improved over the years and I feel she is cared for and treated with dignity of a high standard. Areas could be improved in cleanliness in Mother's room and food quality but overall care is very good.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for your kind words regarding our Beaumont Hall home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. We will ensure that your comments are passed to the whole team.


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Overall Experience  Overall Experience 4.0 out of 5

Staff and facilities are excellent. Mum has settled in and appears happy. Have noticed that staff numbers appear reduced when I visited at the weekend. Don't think this is a one-off as my sister has also made similar comments.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for taking the time to write this review. At Ideal Carehomes we pride ourselves on the exceptional standards of care we provide and it is important to us that our homes offer a higher staff to resident ratio than required to offer peace of mind to residents and their families. It is comforting to hear your mother is settling in well and I will be sure to pass your comments onto the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

We have been visiting the home for 5 years. Starting with reception, always made to feel welcome. Staff most caring to all residents, but more than wonderful to my cousin who is wheelchair-bound. Nothing too much trouble and good atmosphere in the sitting area. Friendly, approachable staff, always impressed.
Feel good, time for myself and husband. Always a joy to visit our cousin.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for taking the time to post such a thoughtful review of Beaumont Hall. Our care team will be very pleased to hear how happy you are with the quality of the care your Cousin receives. We will be sure to pass this message on.


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Overall Experience  Overall Experience 5.0 out of 5

Extremely good welfare and care for all residents. Staff all obliging with help and any problems.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for taking the time to write a review of our Beaumont Hall home. We are pleased to hear such positive feedback and will ensure the staff receive this message.


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Overall Experience  Overall Experience 4.0 out of 5

Auntie has settled well and the staff are getting used to her. Our thanks for everything.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you very much for taking the time to post this review. We are very pleased to hear your Auntie is settling in nicely. We will be sure to pass this message onto our Beaumont Hall care team.


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Overall Experience  Overall Experience 5.0 out of 5

A very well run, happy atmosphere, Mum really enjoys her time here. The family are very happy that Mum is being so well looked after, it does take a lot of worry off our minds.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you for taking the time out of your day to write a review of our Beaumont Hall home. We are so pleased to hear that your mum is enjoying her time with us. We are also glad to be able to take some weight off your shoulders too! We shall ensure our care team receive this great feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Very good, helpful staff that are all happy to help with an excellent receptionist. The home is very clean with super hairdressers and good activities and lovely food. Mum is very happy here and has only good words to say about the staff.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us, and we really appreciate you taking the time to share your experience with us. We will be sure to pass your comments onto the whole staff team.


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Overall Experience  Overall Experience 4.0 out of 5

General care of Mum is very good. Any concerns are dealt with very quickly. Staff are very friendly and helpful.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us, and we really appreciate you taking the time to share your experience with us. We will be sure to pass your comments onto the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

As a retired care home manager, I was so impressed from start to finish when my Father in Law came to your home. The welcome by all staff made it feel home from home. The excellent care he is receiving has made it easier for us to accept he is in care. Above all, he is happy. The manager went above
and beyond. Our heartfelt thanks.

Reply from Rebecca Selkirk, PR Executive at Bradley Hall

Thank you very much for this lovely review. We are pleased to hear how our Beaumont Hall team have welcomed you into our home and made you feel at ease. I shall be sure to pass on this review onto the team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff always went the extra mile to help, not only my uncle but all the residents. You were always greeted with a smile, even if your staff were having a bad day. They are and will be my extended family. The manager was always available if you had a problem and was sorted.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you so much for your kind words regarding our home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

My uncle went into the home in January 2018. He was looked after well. All the staff are brilliant. They made you very welcome at all times. The home is bright and cheerful. Plenty of entertainment and activities and trips. The food is very good, with plenty of choices and they cater to all residents
with eating problems, soft diets etc. We have just had our funeral tea there. It was perfect. I class the staff as my family and I love them all.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you for kindly taking the time to write a review of our home. It is so thoughtful of you to write such lovely words at what must be a difficult time for you and your family. The staff team at Beaumont Hall have assured me that they also think of you as family and would welcome you to pop in for a cuppa as often as you can. Thank you again, we will be sure to pass your kind words to our whole staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful happy atmosphere. Very clean and welcoming. Everyone's needs are taken care of.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you for kindly taking the time to write a review of Beaumont Hall and for the lovely way you have described our home. We will ensure that your comments are passed to the whole team.


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Overall Experience  Overall Experience 4.0 out of 5

The home has a calm atmosphere from the minute you step through the door. Staff are lovely, helpful and professional, led by a great manager. They gave the 24-hour care Mum needed right to the end and for that, I can't praise them enough.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you so much for reviewing our home at what must be a very difficult time for you. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


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Overall Experience  Overall Experience 4.0 out of 5

Very warm welcome on arrival. Staff are lovely, seniors are very good and helpful.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you for taking the time to review our home. I shall ensure that your kind comments are passed on to the whole staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff excellent although hair salon is very poor. Needs improving.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you for taking the time to review our home. We are very proud of our facilities and are sorry you feel that our hair salon requires improvement – if you would like to discuss this further with us we will certainly look into any suggestions you may have. We are also pleased to welcome our experienced Lifestyle Manager to the Beaumont Hall family so you can expect a varied and innovative activities schedule for upcoming weeks. We appreciate your kind comment about our staff and will be sure to pass this to the team.


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Overall Experience  Overall Experience 5.0 out of 5

This is the second home my mother has been in and is by far a 5-star accommodation, the staff are always happy and helpful and are a credit to your company.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you so much for your review of Beaumont Hall. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.790 for Bradley Hall is calculated as follows: ( (503 Excellents x 5) + (100 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 618 Ratings = 4.79

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Sarah

Sarah Clark

Job Title: Home Manager

Joined: 2018

Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.


Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.


She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.


Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"


Ebony

Ebony Riddell

Job Title: Front Of House Manager

Ebony is the FOH Manager at Bradley Hall.


Joanne

Joanne Barry

Job Title: Care Manager

Joined: 2024

Joanne is the Care Manager at Bradley Hall.