Bradley Hall

120 Beamont Leys Lane, Leicester LE4 2BD
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9.8 134 Reviews
  • Bradley Hall, Leicester
Bradley Hall care home in Leicester is located near to city centre.

Residents can enjoy stylish en-suite room with a flat screen TV, mini fridge, Wi-Fi access and telephone point.

Trained compassionate staff give people dignified care.   

Residents can take part in a variety of social activities and keep in contact with friends and family whenever you wish.

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Care Provided by Bradley Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Clark (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Bradley Hall has plenty of onsite parking for visitors.


Bradley Hall Reviews (134)

Total of 134, showing 101-120
9.8

Bradley Hall has a Review Score of 9.8 (9.753) out of 10, based on 47 reviews in the last 2 years. Over all time Bradley Hall has 134 reviews.

Overall Experience

  • 99
  • 31
  • 4
  • 0
  • 0

Date Published

134
17
24
47
87

Review from Sue H (Daughter of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beaumont Hall is very welcoming and the staff are always on hand to give any help and advice. It is clean and fresh and everyone, from management to cleaners take pride in the place.
My mother has been a resident for a number of years but recently her health declined and she was confined to bed. The
care and concern shown to her by all the staff was exemplary and her last days were made as comfortable as possible.
It was reassuring for me to know that she was receiving such excellent care and I was kept informed of her state of health whenever necessary.
The fees are also very reasonable with many things, like chiropody and hairdressing, being included.
I would highly recommend Beaumont Hall to anyone whose relative needs to take the important, possibly distressing step, of going into care.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you for kindly taking the time to write a review of Beaumont Hall and for the lovely way you have described our home. We pride ourselves on treating each resident with respect and dignity at all times and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from William P (Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was only here for a short respite period and did not need the full attention of the staff, but I found them all very kind and willing to help at all times.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you for taking the time to review our home. I shall ensure that your kind comments are passed on to the whole staff team.


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Review from Abigail D (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to your establishment for respite after myself visiting. She was initially resistant but soon settled in reaping the benefits of the lovely food, hair salon, activities and care.
The staff are very friendly and accommodating, supportive, kind and caring.
I would have liked my mum to
play scrabble with someone.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you so much for your kind words about our home and the Beaumont team. It is lovely to hear that your mum enjoyed her stay with us, and we are confident that should she stay at our home again, our Lifestyle Manager would be more than happy to arrange a few games of scrabble. We shall be sure to pass your comments regarding our home, care and staff on to the whole team.


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Review from Richard P (Son of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities coordinator at the home had a brainstorm with me today. He was concerned about my mother who is Polish and who had a poor command of the English language, her lack of involvement in activities. He suggested bringing in Polish DVD's so that my mum can watch these on her TV in her room.
Also, he will try to arrange for her to visit a Polish church in a Polish community once of twice a month.
He's made my day and will make my mum happy. Thank you.

Reply from Samantha Blair, Customer Care Advisor at Bradley Hall

Thank you so much for taking the time to review Beaumont Hall. Our Lifestyle Managers are there to work with residents and their families to facilitate person-centred activities and we are so pleased to hear that together you have something that will make a real difference for your mother. We will be sure to pass on your comments and we do hope that your mother enjoys her DVDs!


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Review from D H (Daughter of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was in the home from Oct 17-June 18. The carers always treated dad with love and respect and helped him keep his dignity. Dad had dementia and every member of staff at the home spoke to him and made him feel safe and happy. Dad was diagnosed with rectal cancer in January 18 and even though he
needed more help and care, no one ever made a fuss and just cared for dad and helped to keep him clean and happy. Dad loved the singing, it was his favourite thing to do. Thank you to every member of staff.

Reply from Kristyna Hunt, Communications Executive at Bradley Hall

Thank you so much for your kind review of Beaumont Hall - we are pleased that your dad felt safe and happy at our home, and enjoyed the activities, especially the singing. We pride ourselves on treating each resident with respect and dignity at all times and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from J W (Daughter of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Beaumont Hall for about 18 months, during that time she was treated with professionalism and care even though she could be difficult at times. At the time of her passing, she was treated with warmth and dignity and gentle handling. The support and compassion were also extended out to her
family.

Reply from Kristyna Hunt, Communications Executive at Bradley Hall

Thank you for taking the time to review our home at what must be a difficult time for you and your family. We are pleased that your mum, you and your family have been supported throughout the time your mum lived with us and please know that you are always welcome at Beaumont Hall. We will ensure that your kind comments are passed to the whole staff team.


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Review from T L (Daughter of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was in from Oct 2017 to June 2018.
In that time he was cared for very well and treated with dignity and respect.
He was a quiet character and liked singing.
A lot of the carers used to encourage him and sing along with him.
The carers loved him and my dad always seemed very happy there and
settled there quickly.

Reply from Kristyna Hunt, Communications Executive at Bradley Hall

Thank you for taking the time to review our home. Our care team pride themselves on providing personalised care to our residents and we are so pleased that your dad was happy at Beaumont Hall. Feedback is extremely important to us and we will ensure that your kind comments are passed to the whole staff team at Beaumont Hall.


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Review from C B (Son of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention given to our increasingly frail mother. She was treated with professionalism but more, with warmth and dignity by all her carers. Full marks to the manager for her lovely manner towards the family at the time of our mother's passing. A great care home!

Reply from Kristyna Hunt, Communications Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Feedback is extremely important to us and I will ensure that your kind words are passed on to the whole staff team at the home.


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Review from Denise Ann R (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was at this home for about 2 years. I always found the staff very polite and helpful. If you wanted to know anything they would also be helpful and find out the answer to your questions. My mum passed away on February 26th of this year. I don't think if the family had paid for private care my
mum couldn't have been looked after better.


The manager and her team were asking us if we needed anything over the last week mum was alive. Her carer was outstanding so was the cleaning lady.


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Review from Paul G (Son of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became very unwell and the doctor put her on 'end of life', the care we as a family received from the carers at this home, my mothers home, was amazing and went far beyond the care we expected. They were very kind, caring and made sure the nurses were called on time, so my mother suffered
as little as possible. The manager was outstanding. The kitchen staff kept coming with teas, coffees and sandwiches.

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Review from T M (Son of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am currently pleased with the care received at Beaumont Hall, I am kept informed of what is going on, the place is welcoming and the staff, accommodation and food is excellent.

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Review from Glenn J (Nephew of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a family member as a resident at Beaumont Hall is all we could ask for. Caring for our loved one is so special and when you see the person happy, content and especially safe, then there is a peace of mind that you cannot put into words.

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Review from Kate S (Friend of Resident) published on 15 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

there is always a great friendly welcome on reception from the team. The atmosphere is wonderful, there is always something going on. Nothing is too much trouble for the staff.
I have just been to the Christmas fayre - which was lovely - many of the gifts had been wrapped by the residents. everyone
was involved. Beaumont Hall is an amazing lively place and beautifully maintained. I would recommend this place to family and friends.

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Review from Ian M (Son-in-law of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am looking at homes for my mother-in-law. We have seen many in Leicester and we were welcomed into the home and shown a lovely well-constructed home. Staff were so helpful. The manager understood what a hard decision it was for us to find the best home. No question was unanswered and it was not rushed
at all. We went into the lounge on the 1st floor and the music and laughter was amazing. The rooms were great and all with ensuite. We have found the home we want at Beaumont Hall.

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Review from Gary J (Son of Resident) published on 29 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been in the home for two weeks yet I cannot praise the management and staff enough for all their care and support to both myself and my dad. The home is outstanding in every way, the staff, rooms, lounges and common areas are excellent. Everyone is so friendly and helpful nothing is
too much trouble from the lady on reception to the maintenance man. If you are looking for a care home, this one will take a lot of beating and is value for money. I would strongly recommend to any prospective relations. Thank, you Beaumont.

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Review from Tracey N (Daughter of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Home is looking rather dirty and not looked after. Staff are always stressed and residents never look happy. I think there is poor motivation and any new staff never seem to stay very long.

Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Ideal Carehomes appreciates all feedback about our homes. Since this review was submitted, we have a new Home Manager in the post and there have been many positive changes in the home. However, we have requested our team contact you directly to discuss any concerns you may still have. In the meantime, if you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Liz S (Daughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Beaumont Hall for nearly two years, having moved from another residential home. Whilst some aspects of this home are better e.g main living room, never left without staff for more than a few moments. There are still concerns about staff numbers particularly re-toileting
frequency and requests made about medical appointments not followed up. On the other hand, the staff on duty even when stretched are very pleasant and diligent and have never treated any of the residents harshly or without dignity, even under trying circumstances! We are not satisfied with communication procedures with us as a family, and after two years we still don't know much about routines, how to get help etc and we haven't been introduced to the latest manager.

Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the team at Beaumont Hall regarding your concerns and they will be in contact with you directly to ensure these are resolved fully. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Michael H (Son of Resident) published on 26 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Beaumont Hall is a nice looking care home but seems to be under-staffed. The majority of staff complete their tasks with care and compassion. I do think that due to staffing levels, sufficient checks are not maintained. I understand that the home is a business but care costs should never compromise
residents safety. With the correct processes and staffing levels, it could be a good care home but a lot more work is required.

Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Ideal Carehomes appreciates all feedback about our homes. Our team at Beaumont Hall are already liaising with you directly. If you want to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Andrew B (Husband of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beaumont Hall environment is top class, the building structure is an excellent layout on 3 floors. Care staff turnover too high, experience too reliant on floor seniors.
Care plan and records excellent but needs more seniors, 2 per floor is not enough. The budget needs to be reviewed by directors care
staff very good. Communications need improvement, seniors time needs analysis on the time spent on clerical work.

Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall and for your kind comments about our care staff and the environment in the home. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager regarding your concerns. She will contact you directly to discuss, the points you have raised. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from R B (Daughter of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Communication to family awful!
Care staff are good with residents.
Not enough care staff at any one time, very sparse!
Food is excellent.
Laundry service is good.
Have to keep chasing re-appointments ie. opticians, dentist etc.
Rooms are nice and comfortable.
Had to request a meeting with the
home manager to sort out issues we were unhappy with. She made a promise to provide us with a letter, I have chased three times now and I am still waiting! Not good customer service.

Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall and for your kind comments about our care staff and the catering in our care home. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised to ensure they are resolved fully. Our home manager will be in contact with you directly. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Bradley Hall is calculated as follows: ( (438 Excellents x 5) + (104 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 559 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (2)

Sarah

Sarah Clark

Job Title: Home Manager

Joined: 2018

Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.


Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.


She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.


Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"


Joanne

Joanne Barry

Job Title: Care Manager

Joined: 2024

Joanne is the Care Manager at Bradley Hall.