Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Bradley Hall has plenty of onsite parking for visitors.
Bradley Hall has a Review Score of 9.8 (9.788) out of 10, based on 54 reviews in the last 2 years. Over all time Bradley Hall has 141 reviews.
Review from Ken M (Son of Resident) published on 29 September 2015
Submitted via Postal Card •
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Facilities
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Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.788) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.788 for Bradley Hall is calculated as follows: ( (521 Excellents x 5) + (106 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 642 Ratings = 4.788
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 54 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 54 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jan 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2018
Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.
Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.
She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.
Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"
Job Title: Front Of House Manager
Ebony is the FOH Manager at Bradley Hall.
Job Title: Care Manager
Joined: 2024
Joanne is the Care Manager at Bradley Hall.