Iffley Residential and Nursing Home

Anne Greenwood Close, Iffley, Oxford OX4 4DN
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9.2 76 Reviews
  • Iffley Residential and Nursing Home, Oxford
Located in the pretty village of Iffley, the care home has beautiful large gardens in a very tranquil and peaceful setting.

Not only do the team provide residential, dementia, nursing and palliative care, they also provide respite care, which can be booked in advance. This is ideal if you are caring for a relative at home and would like to take a break, with the peace of mind of knowing the team are providing care and companionship.

There are so many places in the home for residents to relax with loved ones, who are welcome at any time. There is a cinema room for movie afternoons, welcoming lounges and dining rooms, where residents enjoy delicious home-cooked meals, with everything from roast dinners with all the trimmings to fish and chip Fridays. And there is always home-baking for afternoon tea and lighter bites for those with a smaller appetite.

There is a beautiful large garden and two smaller courtyard gardens, which have wheelchair friendly pathways and raised beds, for those who enjoy a spot of gardening. All of the bedrooms, which are spacious and ensuite, on the ground floor have patio doors leading to the gardens.

Iffley also has a hair and beauty salon for appointments with a mobile hairdresser and a spot of pampering. The team has also created a bar area, where the residents enjoy quizzes with their favourite tipple!

There is plenty to do at Iffley, from gentle exercise to arts and crafts. The team are also passionate about keeping residents connected to the community outside the home, so organise trips out in the home’s minibus.

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Care Provided by Iffley Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Humphries (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Iffley Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,580
    • Self-Funded Nursing Care from £1,938
    • RESPITE Self-Funded Residential Care from £1,580

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1580 and for nursing care £1938, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Iffley Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Iffley Residential and Nursing Home Reviews (76)

Total of 76, showing 21-40
9.2

Iffley Residential and Nursing Home has a Review Score of 9.2 (9.194) out of 10, based on 18 reviews in the last 2 years. Over all time Iffley Residential and Nursing Home has 76 reviews.

Overall Experience

  • 53
  • 18
  • 1
  • 1
  • 3

Date Published

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Review from M M (Sister of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my sister receives at the care home is excellent. She very soon settled into her bedroom and responded to the kindness and consideration shown to her. Particularly the patience required in dealing with her moods and needs. Added to this, the food is excellent and the laundry service is regular
and of a high standard. The management is helpful and well organised - always ready to assist. I have ample opportunities made to visit. The residents have outings in their minibus and enjoy tea and cakes at their venues. I compliment all staff throughout the home for their kindness, courtesy and patience. Also for how well organised and smoothly run everything is. Well done and thank you.

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Review from Camilla P (Daughter of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the care offered to our mother over the past 7 months on the ground floor. She has enjoyed the food and her ground floor room looking out at the garden and the carers are normally very kind. When she was recently unwell, they responded to her increased needs and have been
very quick to discuss any concerns we might have over her care and health needs.

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Review from C C (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all-round care home. Mum was in for two weeks respite and everyone made her feel welcome and very comfortable. All staff were friendly and kind and made her stay happy and comfortable. The food was lovely too!

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Review from P N (Son of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Sadly I witnessed a resident wait fifty minutes from telling an agency nurse that he wanted to go to the toilet to someone doing something about it. The (presumably senior) agency nurse did have time to do something and went downstairs though! At 12:30, no lunch menus, no lunch!

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for taking the time to review our home. We take your feedback seriously - our management team are saddened to read your review as they were not aware of this and could have helped at the time if they had been alerted. The manager's door is always open for you and welcomes any feedback about your loved one's experience at the home too. Best wishes, Fae


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Review from Neil O (Son of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and professional. The food is satisfactory. The care is very good, albeit sometimes slow to react. Overall, a very nice clean place and well-run.

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Review from A M (Son of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in January 2022 with Dementia. The staff helped her settle in, and treat her with dignity and respect.

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Review from A A (Sister of Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Complete care package for residents unable to do anything for themselves. resident nurse and weekly doctor visits for all. Staff keep in contact to inform of any changes to residents' help or needs. Chiropodist and hairdresser, all available at the home. All requests or worries are dealt with promptly.

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Review from J H (Wife of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff at Iffley Residential to be very friendly, caring and helpful to my husband and to myself when visiting.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for your review - our team at Iffley Residential and Nursing Home will really appreciate your kind words. Best wishes, Fae


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Review from Jonathan U (Son of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother received kind and caring support from all the staff at Iffley Residential and Nursing Home.

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Review from Carolyn W (Daughter of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to begin...
The staff are amazing, we are always greeted with a smile, and the carers are second to none. Mum feels at home at Iffley, everyone is treated with real love and dignity, and even when I take my dad to visit Mum, the staff really looked after him and me. We know that Mum won't be
here forever, but the staff make sure her last days are full of fun and love.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for such a wonderful review for our home and team - your kind words are so appreciated and we do hope your mum remains to be happy with us at Iffley. Best wishes, Fae


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Review from Amanda B (Daughter of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been very well cared for at Iffley, and most importantly she's been very happy there. The facilities are great, the food is excellent, and they took great pains to welcome her and make sure her room felt like "home" when she moved in. The staff are unfailingly kind and cheerful, and have
managed her decline with respect and professionalism; I've been so impressed with how they have managed this very difficult year. Overall this is a very happy, excellently run home, and we couldn't have wished for a better place for mum to spend her final years.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words - it's wonderful to hear how happy your mum is with us at Iffley, it is really appreciated by our team. Best wishes, Fae


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Review from K C (Daughter of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We, as a family, have been happy with the way our mother has been looked after. The staff have been really nice and we all feel that Mum is in safe and very capable hands.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words about our team, it is so appreciated. Best wishes, Fae


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Review from Sarah (Niece of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is well cared for and really loves the staff. She can not speak highly enough of them. The home is well presented and the staff I have had the pleasure of meeting are lovely, and genuinely care for the residents.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for such a lovely review - it really is appreciated. Best wishes, Fae


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Review from Joyce (Daughter of Resident) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident at the care home for almost 5 years. She is happy there and I am currently able to visit her once a week, though I'm not sure she appreciates the screen and it does make it even harder for her to hear what I am saying. The staff are always very kind to her and helpful to
me.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for taking the time to review our home, we appreciate that the screen/social distanced visits may make it difficult for our residents who are hard of hearing however we know it is in the best interest and safety of all of our residents and teams. Thank you for such kind words too, they are so appreciated. Best wishes, Fae


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Review from Suzie (Daughter of Resident) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Iffley Residential and Nursing Home staff have done an outstanding job over the last year, in very challenging circumstances. My mother has been kept safe and well and has been cared for with patience, sensitivity and compassion. It has been a difficult time for everyone, and our family is enormously
grateful that my mother is so well looked after, and that she is so content to be a resident in this fine and generous community.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you so much for taking the time to review our home and for your kind words. They really are appreciated by our team. Best wishes, Fae


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Review from Suzy (Daughter of Resident) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew immediately that Iffley was the right home for my Mum. She has been so well cared for by the enthusiastic and positive staff.
She has settled very well. Her room, the common parts and gardens are lovely. We could not be happier.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for such a lovely review of our home - our team really appreciate your kind words and feedback. Best wishes, Fae


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Review from Wendy G (Daughter of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My view of care homes was turned on its head by my experience of helping my dad move here into residential care.
Excellent doesn't even come close to the care he received from the entire team, which works in a joined-up sensitive, thoughtful way with all residents who are given the utmost respect as
individuals. The same courtesy and kindness are extended to all family members. Dad was made to feel that he was a valued member of the community, and I felt the same. We were all held in a professional, secure embrace by a shining example of resident-centred care.
There is no doubt in my mind that facilitating dad's move here was one of the best things I ever did for him. Sadly, he died recently, but each of those very special staff will hold a permanent place in my heart.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for taking the time to review our home Wendy, your kind words are so appreciated by our team - they are truly heartwarming. I will be sure to pass this on to the team. Best wishes, Fae.


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Review from D D (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into this home earlier this year. He has settled in very well, he now calls it home. The management and staff are brilliant with him. I find them all very caring and helpful; they always make me feel very welcome. Nothing is too much trouble for them. Love seeing Dad so happy.

Reply from Fae Doherty, Senior Marketing Officer at Iffley Residential and Nursing Home

Thank you for your kind words about our home and team - it is lovely to hear how well your dad has settled in with us. Best wishes, Fae.


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Review from G W (Sister of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this home is so lovely!
The staff are so kind and helpful.
Everywhere is spotlessly clean, and my relative raves the food.
He is very happy here!

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Review from Carole Y (Friend of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been coming to the home as a companion since December 2019.
I've been really impressed with the home and the lovely welcome from the staff.

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Current Review Score: 9.2 (9.194)

Overview of Review Score

The Review Score of 9.2 (9.194) out of 10 for Iffley Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.273 for Iffley Residential and Nursing Home is calculated as follows: ( (117 Excellents x 5) + (52 Goods x 4) + (19 Satisfactorys x 3) + (9 Poors x 2) + (8 Very Poors x 1) ) ÷ 205 Ratings = 4.273

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.921 Points relating to the number of positive Reviews for Iffley Residential and Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 14 Positive Reviews ÷ 15.2 = 0.921

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Daniel

Daniel Stocia

Job Title: Registered General Nurse

Joined: 2016

I have worked at Iffley for many years, and I am very proud to be a nurse! I really do enjoy everything about my role.


Elaine

Elaine Brennan

Job Title: Care Assistant

Joined: 2014

I feel very privileged to have worked in our residents' homes for so many years.


Melody

Melody O'Sullivan

Job Title: Administrator

Joined: 2012

The thing I love most about my job has to be our wonderful residents, they come from all backgrounds and cultures and have some fascinating stories to tell.


I originate from Oxford and joined Iffley in June 2012 as the Home Administrator, previous to this, I was a Bakery Manager in the local area.


I have never looked back and I absolutely love working with our residents.


No two days are the same in the office at Iffley, with it being the main hub of the home, it’s a busy and friendly place to be.


Jayne

Jayne Jenkins

Job Title: Receptionist

Joined: 2022

I love working here at Iffley, the people are lovely and friendly and the setting is so pretty!


My job is very varied which keeps it interesting. One of my favourite parts of the job is chatting to the residents and putting a smile on their faces.


Pete

Pete Lucak

Job Title: Chef Manager

Joined: 2022

I joined Iffley Care Home in April 2022, While I have been a Chef for many years this is my first role within a care home setting. I have enjoyed getting to know the residents through daily interactions, they come with a wealth of life experience and are keen to discuss the menu around their likes and dislikes.


Milen

Milen Stefanov

Job Title: Maintenance Operative

Joined: 2018

I was born in Bulgaria in 1965 and graduated from the Military University in 1987 as a military engineer. I have been working at Iffley since 2018. This profession gives me great pleasure. I try to help everyone who I come into contact with in the home.


Sue

Sue King

Job Title: Housekeeping Supervisor

Joined: 2017

I came to work here just over 5 years ago having never worked in care. It is a role that is very rewarding and I discovered that I really enjoy working with the residents and being in a care home environment.


My current role gives me the chance to interact with all the residents living in the home on a daily basis and make sure that their rooms are clean and homely.