All fees are based on each individual persons needs.
Flexible visiting.
Offer onsite parking
Fairfield House has a Review Score of 9.8 (9.830) out of 10, based on 12 reviews in the last 2 years. Over all time Fairfield House has 46 reviews.
Review from K G (Granddaughter of Resident) published on 21 May 2024
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Reply from Claire Douglas, TBC at Fairfield House
I am so happy your grandma is happy and content at Fairfield. Thank you for your kind words.
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Review from P G (Husband of Resident) published on 14 May 2024
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Reply from Claire Douglas, TBC at Fairfield House
Thank you for such kind words, it is a pleasure looking after your wife.
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Review from Y M (Wife of Resident) published on 13 May 2024
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Reply from Claire Douglas, Clinical Director at Fairfield House
Thank you for your review and I am glad you husband has settled in well at Fairfield.
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Review from J D (Son of Resident) published on 2 April 2024
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Reply from Claire, TBC at Fairfield House
Thank you for your lovely comments. It was a pleasure looking after your dad, he knew how to make the team smile.
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Review from Margaret M (Daughter of Resident) published on 15 January 2024
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Reply from Claire Douglas, TBC at Fairfield House
I appreciate your honesty regarding the older part of the building, we do have plans to totally refurbish the communal areas this year and upgrade the furniture. It was lovely for Mum to stay and have the opportunity to spend quality time with you over Christmas. I will forward your kind words to all the staff.
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Review from C C (Daughter of Resident) published on 15 January 2024
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Reply from Claire Douglas, TBC at Fairfield House
Thank you for such kind words, it was an absolute pleasure caring for your dad, I will ensure I share this review with the team.
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Review from Ellen C (Resident) published on 8 December 2023
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Reply from Claire Douglas, TBC at Fairfield House
Thank you for such kind words; it is an absolute pleasure looking after you. I will pass this on to all the staff.
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Review from Phillip A (Husband of Resident) published on 28 September 2023
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Review from K W (Granddaughter of Resident) published on 4 September 2023
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Review from Hannah W (Daughter of Resident) published on 9 August 2023
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Reply from Claire Douglas, TBC at Fairfield House
Thank you for such kind words; I will pass your comments on to the staff. It has been a pleasure caring for Mum.
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Review from Lynda P (Daughter of Resident) published on 1 August 2023
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Reply from Claire Douglas, TBC at Fairfield House
Thank you for your kind words; it is a pleasure looking after mum. She brings a smile to everyone she meets.
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Review from G S (Daughter of Resident) published on 7 July 2023
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Review from Teresa L (Friend of Resident) published on 31 January 2023
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Review from Ella F (Daughter of Resident) published on 13 June 2022
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Review from Helen H (Daughter of Resident) published on 13 January 2022
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Review from K M (Daughter of Resident) published on 13 July 2021
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Review from O M (Granddaughter of Resident) published on 30 June 2021
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Review from Marie B (Niece of Resident) published on 14 June 2021
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Review from Gemma K (Great-Niece of Resident) published on 14 June 2021
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Review from Matt K (Great-Nephew of Resident) published on 14 June 2021
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The Review Score of 9.8 (9.830) out of 10 for Fairfield House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.830 for Fairfield House is calculated as follows: ( (119 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 141 Ratings = 4.83
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fairfield House is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 May 2019
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Job Title: Clinical Director
Joined: 2017
Claire is a qualified registered general nurse with more than 6 years’ experience within the NHS specialising in patients living with dementia. During this time she also specialised in supporting and assessing student nurses within their placements. Most of her time spent working within the care sector Claire gained experience in the provision of dignified dementia care by exhibiting genuine respect for the person, and understanding that they are all unique individuals in a distinctive situation. Before joining the team at Fairfield, she spent time working at the Weldmar hospice care inpatient unit specialising in individuals living with terminal illnesses, this helped expand her knowledge in palliative care and symptom control.
Job Title: Manager
Joined: 2014
Sammy brings a decade of invaluable experience to Fairfield House, showcasing a wealth of knowledge in the field of care. Her unwavering dedication, compassion, and composed demeanour make her a cornerstone of support for both staff and residents, extending her caring nature to family members as well. Always accessible, Sammy consistently offers care and assistance, fostering a sense of community within the facility.
Her passion lies in working with individuals living with dementia, reflecting a deep commitment to understanding and addressing the unique needs of this demographic. Beyond direct care, Sammy has proven experience in successfully building and leading teams to support individuals exhibiting challenging behaviour. This highlights her adeptness in creating a cohesive and supportive environment, contributing to the overall well-being of the residents and the effectiveness of the facility's care approach. With her extensive expertise, Sammy is a crucial asset to the Fairfield House team, embodying qualities that enhance the quality of care provided.