Review from David W (Son of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience

Mum was admitted initially for respite and then nursing care. The manager was incredibly flexible and helpful since conditions, dates and needs were continuously changing. The staff who cared for Mum all showed real affection and care for her health and welfare and always greeted us with smiles. The

rooms were really well cleaned, and the staff were all happy and enthusiastic as well as caring.
I can’t speak too highly of all that they did for my mum.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham. It was a pleasure to care for your mum for the time she was here and she will be greatly missed. Our highly trained staff go above the standards daily to provide exceptional care and meet each individual care requirement. We are delighted to hear such wonderful words about our staff and home facilities. I will be sure to pass on the positive feedback to the rest of the team. Best Wishes.

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Review from L E (Daughter-in-law of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience

My father-in-law has been at Silvermere Care Home for nearly four months and is very happy to be there. He is looked after very well and is always involved in the many activities. Every time I have visited staff are all so friendly and caring. I have met the management team, who are always around and

have such a great rapport with the residents.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham. It is a true pleasure to care for your father-in-law and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life and we highly appreciate such wonderful words about our staff. We look forward to seeing you on your next visit. Best Wishes.

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Review from Brian H (Brother of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience

Silvermere has been looking after my sister since December 2021, and I have been extremely happy with the care and attention that she has received from the management and staff. However, she is being relocated to another home because it is more convenient for visiting.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham. It was a pleasure to care for your sister during her stay with us and we are glad that this was a comfortable and happy experience for her. Our staff team goes above the standards daily to meet individual care needs whilst creating a fun and loving care community. She is welcome back anytime. Best Wishes.

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Review from B J (Granddaughter of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience

Silvermere Care Home is a lovely care home that cares for my grandmother very well. She is so happy when I visit her. The atmosphere is a lovely place, and all staff are happy. The home is run by a very caring manager.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided on a daily basis by our staff team. It is a true pleasure to have your grandmother living with us in the loving care community that we create. We look forward to seeing you on your next visit. Best wishes.

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Review from Anthony S (Respite Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience

I was a resident for just a week - reason was to give my wife a peaceful first week of chemotherapy after operation for breast cancer. I was not in Silvermere for any personal, medical condition. I spent my week mainly in my room

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. We are delighted that you chose to spend your respite stay with us, in the loving, care community that we create. Best wishes.

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Review from K H (Sister of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience

Silvermere has been the home to my sister for two years. She moved into the home during the pandemic and has loved it. My sister enjoys all the activities that are provided there, and the team there are so wonderful.
I am updated daily with all changes with my sister and keep in contact with the management

team. The home is run by a wonderful, dedicated individual, and nothing is a problem for him or his team. I would highly recommend Silvermere, and the views are beautiful.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your wonderful 5-star ratings. We are very delighted to hear how satisfied you are with our home and the care provided by our dedicated team. It is great to hear how well your sister has settled into her new home and how she has created companionships within the care community. We look forward to seeing you on your next visit. Best Wishes.

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Review from S D (Daughter of Resident) published on 18 February 2022
Submitted via Postal Card • Report

Overall Experience

Staff were great through Covid and during the end of life period. Dedicated, empathetic and good quality care. Silvermere has a lovely garden area and they use it well. Great activities and long term care staff. You pay 5-star fees, but you get the care to go with that.

Reply from James Tabbasam, Home Manager at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for these kind words. We strive to provide the best care where possible, and our team here take great provide in delivering high standards of care. It was a pleasure to have your loved one here for many years, and she will be greatly missed. Best wishes.

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Review from M B (Son of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience

My mother needed to get some respite care urgently last weekend, despite me calling on a Saturday morning at 8 am, all of the staff I spoke to couldn’t have been more helpful, and by 2 pm, my mother was comfortable in her new room, safe and sound. Many thanks to everyone for making this difficult time

go as smoothly as it could.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care our staff team provide daily, giving you and your family peace of mind. It was a pleasure to have your mother stay with us, she is welcome back anytime. Best wishes.

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Review from Charlotte B (Granddaughter of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience

I have recently visited my grandmother, who has been at Silvermere for some time. The reception I recieved was faultless, and even though we all still have to be aware of Covid regulations, this was carried out smoothly and effectively. The care staff were amazing and treated my grandmother with such

dignity and respect. I did have the pleasure of meeting the manager, who answered all my questions in a knowledgeable and professional way, and gave me such reassurance that my grandmother is extremely happy and well cared for. Thank you to all for your continued care and support.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with your recent visit to the home, our housekeeping team take great pride in making the home a clean, welcoming environment for residents and visitors alike. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily, in order to provide an excellent level of care. I will be sure to pass on your kind comments to the rest of the team. We look forward to seeing you on your next visit. Best wishes.

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Review from Joseph T (Son of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience

My father has been at Silvermere since August 2020. He has settled in very well and has made many friends since moving in. He loves the carers and all the staff there. He always speaks so highly of the support he receives. I know it's not always easy, but they do a fantastic job.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. We are delighted to hear that your father is happy and settled in the loving care community that we create, giving you and your family the peace of mind that you deserve. I will be sure to pass your comments on to the rest of the team. Best wishes.

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Review from Tania S (Sister of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience

Very nice carers there at Silvermere. The dedication and the passion are superb.
They look after my brother so well, and I am so glad to know he is happy and looked after.
He is always so happy when I visit him.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team. Look forward to seeing you on your next visit. Best wishes.

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Review from Tom S (Son of Resident) published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience

My mother has lived at Silvermere for three years now and is very looked after and is very happy there. She has made many friends and always loves the activities.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. We are delighted to hear such kind words about our home and the staff. The well-being of our residents is our primary concern, and we host a variety of activities daily; we are so pleased that the activities are well received. It is a pleasure to have your mother living with us in the loving care community that we create. Best wishes.

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Review from Carmen S (Daughter of Resident) published on 6 October 2021
Submitted via Website • Report

Overall Experience

Silvermere Care Home is a lovely place and my father is very happy there. My father moved into Silvermere two years ago and is well looked after. My father always tells me how nice the team is and everyone is so helpful.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. We are delighted to hear such wonderful feedback about our home. I will be sure to pass on your kind words to the rest of the team. It is a pleasure to have your father staying with us as part of our warm and welcoming community, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.

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Review from Karen H (Daughter of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience

My father never thought he would move to a care home however as his health deteriorated he had to move to a care home. We chose Silvermere Care Home as from the very first visit to Silvermere he absolutely loved it. He has so much fun living there and is always so happy when I visit him. My father always

tells me how lovely the staff are all there. They all do an amazing job.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. We are so pleased to hear how happy and settled your father is, it is a true pleasure to have him here. We look forward to seeing you on your next visit. Best wishes.

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Review from Jack H (Son of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience

My mother has been at Silvermere for around 4-years now and is absolutely so happy there. She loves all activities provided, and the staff are so wonderful there. All staff, from the management to the housekeepers, are fantastic. Thank you all for caring for my mother so well.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. Your kind words about our staff team are truly invaluable to us. I will be sure to pass on the positive feedback to the rest of the team. It is a pleasure to have your mother here, and we are delighted to hear how well she has settled into our warm and welcoming community. We look forward to seeing you on your next visit. Best Wishes.

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Review from Stacey B (Daughter of Resident) published on 17 September 2021
Submitted via Website • Report

Overall Experience

My mother has resided here for the last 3-years and has always been so happy and extremely well looked after. She has formed friendships with both staff and fellow residents, which has made her stay even more enjoyable.

Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. It is a true pleasure to have your mother staying with us as part of our loving care community. Our highly trained staff team go over and above the standards daily to ensure each resident has a fun and enjoyable life here at Silvermere, whilst providing an exceptional level of care. We are delighted that your mother has developed firm friendships within the home. Best wishes.

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Review from Barry E (Grandson of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience

The home is beautiful, more akin to a hotel than a care home. The gardens are kept to an excellent standard, and it's great to see residents and families enjoying the garden. Most importantly, my nan is very happy here and always tells me how kind and caring the staff are towards her. The home is run

in a professional, but a warm manner, and we get regular updates from staff. Couldn't recommend higher.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. We are so pleased to hear how satisfied you are with our home and facilities. Our highly trained staff team go above the standards daily to create a warm and welcoming community for residents and their loved ones whilst providing an exceptional level of care. It is a pleasure to have your nan live with us here, and you are most certainly welcome to visit any time. Best Wishes.

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Review from Jo J (Daughter of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience

My father is very happy at Silvermere Care Home. He loves all the activities that are provided and has so much fun living there. Nothing is a problem, and there’s always helpful staff around. The home is run by an exceptional manager who leads an amazing team.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star ratings. We are delighted to hear how well your father enjoys living here, and it is a true pleasure to have him as part of our loving, care community. We appreciate such positive feedback about our home, and I will be sure to pass on your kind words to the rest of the team. Best Wishes.

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Review from Ann C (Daughter of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience

Silvermere is a very beautiful home. My mother is very happy at Silvermere and has made so many friends being here at Silvermere. She absolutely loves it there, and the staff and manager are wonderful.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. We are delighted to hear how well your mother has settled into her new home, and it is a true pleasure to have her as part of our loving, care community. We appreciate such kind words about our team, and I will be sure to pass on the positive feedback. Best Wishes.

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Review from Tom S (Son of Resident) published on 3 September 2021
Submitted via Website • Report

Overall Experience

Absolutely best care home. My father is so happy. Recently, he went to a gentleman’s lunch, which he enjoyed so much. Even had lunch on the manager's credit card, which he excitedly told my brothers and sisters.

Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star ratings. We are delighted to hear how well your father has settled into our loving care community and to hear how much he enjoys the many activities we host here daily. Your kind words about our home are truly invaluable to us, and I will be sure to pass on your positive feedback to the rest of our team. Best Wishes.

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Silvermere Care Home - Avery Healthcare

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Funding & Fees Guide for Silvermere Care Home - Avery Healthcare

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