Maids Moreton Hall

Church Street, Maids Moreton, Buckingham MK18 1QF
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9.8 103 Reviews
  • Maids Moreton Hall, Buckingham
Maids Moreton Hall is a luxury care home offering a wide range of care services for older people including residential, dementia, nursing and respite care in the beautiful North Buckinghamshire village of Maids Moreton.

As well as high-quality care and beautiful accommodation, residents can also enjoy a range of premium facilities, including a hair salon, cinema and café. The home is set in beautiful, wooded gardens and located a short distance from Stowe House and Gardens.

The experienced team are ready to create an individual care plan that’s tailored to each resident. They encourage residents to stay active, make new friends and pursue favourite hobbies.

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Care Provided by Maids Moreton Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ioana Almasan (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2012

Funding & Fees Guide for Maids Moreton Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,630
    • Self-Funded Residential Dementia Care from £1,730

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Maids Moreton Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Maids Moreton Hall Reviews (103)

Total of 103, showing 1-20
9.8

Maids Moreton Hall has a Review Score of 9.8 (9.775) out of 10, based on 16 reviews in the last 2 years. Over all time Maids Moreton Hall has 103 reviews.

Overall Experience

  • 91
  • 11
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Date Published

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Review from Ruairi M (Son of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a last-minute admission for respite care following a hospital stay after a stroke. Maids Moreton Hall was most welcoming at a time of high stress levels and family worries. They provided that vital transition between acute hospital care and getting home. I was really impressed with the
staff who were so kind to my dad, thank you from all of the family.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you so much for taking the time to leave a review. We appreciate your feedback and are happy to hear that our Team are making such a positive impact. We will be certain to share your kind words with our Team.


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Review from T C (Sister of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming. Very friendly. Staff approachable. Relaxed atmosphere. Very clean. Meals of very top quality.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you for taking the time to share your feedback with us here at Maids Moreton Hall. It is very much appreciated. I will ensure to share this with the Team here.


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Review from V F (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into the home during Covid, which was a scary time for the world. Maids Moreton Hall made the transition painless and with the pod, we were still able to visit. Three years later, my dad is a happy, settled resident, who participates in all sorts of activities. The care staff are all amazing
with his complex needs, and it now feels like I have a huge extended family.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you so much for taking the time to share your experience with us. We are thrilled to hear how happy Dad is here at Maids Moreton Hall. It is a pleasure to look after your Dad and to welcome you all as part of the family. I will ensure that your comments are passed on to our team.


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Review from A L (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Maids Moreton Hall for my mother who had been living on her own in Devon and had a stroke so she knew she could no longer cope at home. I was impressed when I visited the Hall. She has settled in well - the staff are so friendly and everyone has a smile for residents. The home has a very happy
atmosphere and is very comfortable like a hotel. They have plenty of activities and trips out to keep residents busy and now the weather is warming up they can all enjoy the lovely gardens. The food is excellent and there is always plenty of choice for whatever residents would like. The home is also very hot on communication with regular residents and family meetings. Overall we are very impressed and Mum is now settling in well and making friends. I would recommend it to anybody.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you so much for taking the time to review us and for such lovely comments. We deeply appreciate your feedback and are thrilled to hear how happy you are with the care we provide. I will be sure to share your feedback with the team.


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Review from Anne B (Friend of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Maids Moreton Hall for eighteen months. It was hard at the beginning but now she could not be happier. She is looked after in all aspects - care, hygiene, food and general wellbeing. The nurse is excellent and the staff member on reception is always friendly and very welcoming.
All staff are very friendly, always chat when I go in. Any issues will get sorted out. My friend could not be in a better place.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Hi Anne B (Friend Of Resident), thank you very much for taking the time to leave us feedback about your experience. At Maids Moreton Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is an absolute pleasure for us to have your friend here with us.


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Review from Tim P (Son-in-law of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has recently deteriorated following a 10 day hospital stay.
She was keen to get 'home' as she refers to Maids Moreton Hall - and the welcome back she received was great. The care has been adapted seamlessly to take care of her additional needs and her carers are totally amazing. I
can't speak highly enough about the whole home. 100% recommended.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you very much for taking the time to leave us feedback about your experience. At Maids Moreton Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Elizabeth C (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care and support my mum has received. The staff are lovely and treat her with dignity and respect. It is a huge comfort to know she is safe and well looked after at all times.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you for your very kind review. I will be sure to pass your comments onto our team.


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Review from Paul F (Son of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a very dignified end to his life at Maids Moreton Hall. The care provided during his entire stay was of the highest standard. The quantity of the staff and their commitment to all aspects of care provision is exceptional. When he was able to understand about his care he was very happy.
When he was confused and in decline I was certain that he couldn't have had better 24/7 care. Grateful thanks to all the staff.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Hi Paul, thank you very much for taking the time to leave us feedback about your experience. At Maids Moreton Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was both a pleasure and an honour to have Dad here with us.


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Review from C P (Daughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment I arrived to have a look around I felt reassured that Maids Moreton Hall Would be perfect for Mum. The rooms are high quality with excellent facilities, but most importantly the staff really care for the residents and that the residents are happy. The level of care is exceptional
and nothing is too much trouble from the manager down

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Review from Lyn E (Friend of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are delightful, really kind and very helpful. Staff at every level seem to enjoy their work and ensure that our friend's needs are paramount.
The entrance hall and the first-floor landing are so welcoming and decor and furniture.

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Review from S W (Son of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the care afforded to my father following his entry to Maids Moreton Hall in February of this year. It has been a wonderful experience for us to see him settled into what we believe is the best available care. He has responded so well to his circumstances and we are thankful
to have found such a well-managed home, staffed by so many wonderful and considerate carers. They are a credit to themselves and to the leadership under which they are managed.

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Review from Mark M (Son of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my Dad to Maids Morton Hall in March of this year from another care home.
From the moment we arrived and settled Dad in he was happy with his new surroundings, his room looked out onto the gardens and the church. Dad went on a trip that was fantastic for him and he continued to chat about
the experience.
The care that Dad was given was second to none from all staff.
We as a family were made to feel part of the Maids Morton family form day one and I class the staff there as friends.
Dad sadly passed away while at the home but he was treated with dignity during his last few days.


I can't thank all of the staff and management for all they did for us in making Dad welcome and part of the home.


Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Hi Mark,
Thank you so much for taking the time to review Maids Moreton Hall. We are delighted to hear such positive feedback about our home. It was a true pleasure to be able to look after Dad and he is greatly missed throughout our community. We are always here to continue to support your family.
We are so pleased to read your wonderful comments and I am pleased that we were here for you in your time of need.
Warmest wishes.


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Review from Louise R (Daughter of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been at Maids Moreton Hall for two months and we are very happy with the care she is receiving. Her room is lovely and she is very comfortable in her surroundings. We've seen wonderful photos of her taking part in activities and the carers always stop to chat with us whenever we visit. We
are hoping Mum gets out on some of the day trips now the weather has improved, there is a great variety to choose from. We are also planning to book the private dining room for a treat.

Reply from Reviews Team at Maids Moreton Hall

Hi Louise, thank you so much for taking the time to leave a review for us and for your kind words and recognition of the work that we do here at Maids Moreton Hall. We will pass these on to our wonderful team here. Warmest wishes


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Review from Laura M (Granddaughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maid Moreton Hall has become my Granny's home, and the staff an extension of our family. Moving Granny was a difficult decision for us all, but she's now closer to us and so much safer. We couldn't be happier with Granny's care and thank all the staff for welcoming her and keeping her safe and happy!

Reply from Reviews Team at Maids Moreton Hall

Hi Laura, thank you very much for taking the time to leave us feedback about your experience.


At Maids Moreton Hall Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. I will be sure to pass on your very kind comments to our team.


Warmest wishes.


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Review from Carole C (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maids Moreton Hall is very welcoming and friendly. The staff are very helpful and the carers are outstanding, they are so caring, loving and fun, which all the residents want. My dad is very happy and comfortable and well looked after. I'm so glad I chose Maids Moreton Hall. His room has a lovely view
of the beautiful garden and Maids Moreton church.

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Review from K G (Daughter of Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely and friendly environment. Mum has been at Maids Moreton Care Home for eight months. In my experience, the staff at every level are the right mix of professional, caring, communicative and helpful. When problems arise, they are dealt with swiftly and professionally.

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Review from P G (Son of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The very caring staff have consistently (over six years) supported Mum. This comes in so many ways, including personal care, cleaning, feeding, entertainment and activities, listening, humour, management, maintenance, medical support, friendship, etc! Our family really appreciates the support throughout,
especially in covid times and as her abilities have reduced over time. Thank you, you are a blessing.

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Review from P C (Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and capable. They vary in their depth of knowledge of residents’ needs, but in the main, they cope very well with some difficult situations. The menu and food involved vary greatly, with very often, portions being too large, even though residents ask for small. Very costly!

Reply from Samantha Debenham, PA to Marketing Director at Maids Moreton Hall

Thank you for your feedback, we are delighted with your positive comments for the care and support we provide at Maids Moreton Hall. We are sorry to hear that the food offering has not always met your expectations. We understand the importance of making mealtimes enjoyable and we take great care in our menu planning to offer a variety of choices to suit all residents’ requirements. Your feedback is important to us, and the home manager will discuss your comments with the catering team. The team will also discuss your preferences with you in more detail to ensure we are consistently providing a meal plan that you enjoy. We appreciate you taking the time to complete this review.


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Review from Jack C (Respite Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My four-week respite at Maids Moreton Hall was very uplifting. The staff were so caring and friendly and helpful. I certainly miss their help in so many ways. I was able to make friends who I shall be pleased to continue to respect and perhaps visit. My room was always kept clean and tidy by the staff
and of course, everywhere was warm.
The district nurse attending to me was so much better than my experience at home.
Senior staff were also very approachable and willing to help where necessary. My stay at Maids Morton Hall will remain in my memory forever. I only wish that my dear wife could also experience the pleasure of your care.
Thank you all for a very pleasant stay.

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Review from M P (Grandson of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team was excellent. The care and love that my grandmother received was beyond what my family expected and allowed my grandmother to live a happy and dignified life. The team, at all levels, from management, carers, housekeeping and catering worked tirelessly to ensure the best possible care
and love was provided. Thank you all.

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Current Review Score: 9.8 (9.775)

Overview of Review Score

The Review Score of 9.8 (9.775) out of 10 for Maids Moreton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.775 for Maids Moreton Hall is calculated as follows: ( (152 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 191 Ratings = 4.775

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maids Moreton Hall is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Ioana

Ioana Almasan

Job Title: General Manager

Joined: 2019

I joined the home in early 2019, I am very proud to now be leading the team here.


I’m a trained nurse, so ensuring the highest standards of care is something I’m personally very passionate about. We treat every resident at Maids Moreton Hall as an individual, and we work hard to understand their unique background, abilities, experiences and needs.


I also believe in ensuring every person’s family is involved in their care, and I enjoy building strong relationships with family members so they feel involved and able to talk to me about anything.


We have a wonderfully warm and caring team who ensure every day is rewarding for the people we care for. I love midway through the afternoon when there’s usually an activity taking place, and everyone’s happy. When I see the smiles on residents’ faces, it makes me happy.


Frequently Asked Questions about Maids Moreton Hall

What types of Care is Maids Moreton Hall registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Maids Moreton Hall provide?

Palliative Care & Physiotherapy are other types of care provided.

How many Rooms does Maids Moreton Hall have?

There are 60 Single Rooms.

What are the Facilities & Services at Maids Moreton Hall?

Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Maids Moreton Hall to the centre of Buckingham?

1.1 mile(s) as the crow flies, distance by road may be significantly further.