Maids Moreton Hall

Church Street, Maids Moreton, Buckingham MK18 1QF
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9.8 103 Reviews
  • Maids Moreton Hall, Buckingham
Maids Moreton Hall is a luxury care home offering a wide range of care services for older people including residential, dementia, nursing and respite care in the beautiful North Buckinghamshire village of Maids Moreton.

As well as high-quality care and beautiful accommodation, residents can also enjoy a range of premium facilities, including a hair salon, cinema and café. The home is set in beautiful, wooded gardens and located a short distance from Stowe House and Gardens.

The experienced team are ready to create an individual care plan that’s tailored to each resident. They encourage residents to stay active, make new friends and pursue favourite hobbies.

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Care Provided by Maids Moreton Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ioana Almasan (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2012

Funding & Fees Guide for Maids Moreton Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,630
    • Self-Funded Residential Dementia Care from £1,730

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Maids Moreton Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Maids Moreton Hall Reviews (103)

Total of 103, showing 61-80
9.8

Maids Moreton Hall has a Review Score of 9.8 (9.799) out of 10, based on 15 reviews in the last 2 years. Over all time Maids Moreton Hall has 103 reviews.

Overall Experience

  • 91
  • 11
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Date Published

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Review from C D (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the way my dad has settled into the care home. All the staff at Gracewell have been very friendly, caring, patient and kind. Whenever the manager sees my dad she is clearly delighted to see him and he is delighted to see her.
The same goes for the entertainments manager,
my dad greets her like an old friend. Thank you to all at Gracewell for making those days for my dad happy and giving me the comfort and knowing he is in the best hands.

Reply from Marketing, Marketing at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from P S (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father died at Gracewell of Maids Moreton, he had been there for 18 months. He was over 100 years old and had end fo of life care at the home. The care that he received for the two weeks before his death was exceptional. The carers were so kind to him and to us and treated him with such dignity and
respect that we are indebted to them forever. These were dark days and the carers treated my father like he was their family. Words cannot express our gratitude.

Reply from Marketing, Marketing at Maids Moreton Hall

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Maids Moreton – particularly at such a difficult time.


Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


The Gracewell of Maids Moreton Team


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Review from S D (Mother-in-law of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my mother in law has been exceptional by all members of staff. Nothing is too much trouble.

Reply from Marketing, Marketing at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from K L (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Beautifully maintained with great facilities and grounds. Staff are very caring and attentive. Issues are dealt with such as requested room change. Suggested improvements: more auxiliary staff to take pressure from care staff. Dishwasher in Reminiscence kitchen and professional
dishwasher in Residents' kitchen/lounge.

Reply from Marketing, Marketing at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.


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Review from Stephen F (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I come over from Ireland to see my mum the staff and buildings are always in good condition. Mum is as happy as can be in her condition.
The staff are friendly and appear to care very much for all the clients.

Reply from Marketing, Digital Marketing Executive at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.


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Review from Paul J (Son of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent showing genuine care and affection for the residents. The home is very comfortable and maintained to a high standard. Very reassuring to know Mum is well taken care of.

Reply from Marketing, Digital Marketing Executive at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Sharon C (Daughter of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was pretty ill at the beginning of the month. Staff were really kind to her, encouraging her to eat and drink and moved in a wheelchair, even she couldn't walk. The care given by the staff is always gracious and take into account her wants. It is not just the care staff who are friendly and helpful,
but cleaners, maintenance and kitchen staff too.

Reply from Marketing, Digital Marketing Executive at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.


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Review from Catherine T (Granddaughter of Resident) published on 19 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother has been at Gracewell Of Maids Moreton for a few months now. Every time I go and see her everyone is incredibly friendly, my Gran is looking lovely and there is a great feeling about the place. For her birthday all the family were there, as always, the staff couldn't have done more -
they decorated the room and gave her a card. It is the little things that make this place wonderful.

Reply from Lewis Sluman, Digital Marketing Executive at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from A N (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable living with excellent care and support. Wonderful food, activities and mental stimulation. Always feel safe, secure, relaxed and content.

Reply from Lewis Sluman, Digital Marketing Executive at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from A N (Resident) assisted by family/friend published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A relaxing and peaceful environment with excellent, professional care and support. Day to day living as comfortable in my own home.

Reply from Uk Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.


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Review from Liz H (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Gracewell of Maids Moreton a few months ago with mild dementia. Our large family has been so impressed by the care and organisation there, ensuring that residents have dignity, personalised physical and emotional support and opportunities to undertake activities. Carers are well organised
and staffing levels high and family members are encouraged to visit and provide information that links the resident to their previous life. The decor is vibrant and modern, combining practicality with a luxury feel and there is a friendly bistro where residents and families can meet informally. Although dementia is a difficult and deteriorating condition, my mother has been given the best care and we are kept updated with her progress and changes in care. The management and staff are very good at communicating with us, know Mum well and enable contact between Mum and us through Skype or FaceTime to help us keep in touch when unable to visit. Thank you!

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from B C T (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received personal care from the majority of the carers, in particular her team carer. The management, catering and office staff are concerned and caring. The site manager has been very helpful in arranging mum's personal effects in her room.

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Jenni R (Daughter of Resident) published on 5 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to this wonderful care home three weeks ago.
All the staff are wonderful.
So caring and kind.
My mother has settled in now really well, it was hard at first, as she has had a stroke.
But a big thank you to everyone at Maids Moreton, they have been absolutely magnificent.

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from L R (Daughter of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother died last week after living at Maids Moreton for nearly 4 years. It is impossible to think of another place, or another group of staff, where she would have been cared for with such extraordinary compassion, loving personal care and attention and professionalism. The family believes our
mother was extremely fortunate to have been cared for so well and been so happy in her last months and days.

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Maids Moreton – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.


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Review from David C (Son of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gracewell of Maids Moreton provides an outstanding level of care and assistance for the elderly. Without exception, the staff are kind, careful and competent. My father is 90 and has been a resident for nearly 3 months. During this time his health and physical well-being have improved enormously.
Highly
recommended.

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Kellie S (Friend of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to visit a lady who is a resident at Gracewell and was so impressed with the level of care I saw and the warmth the staff showed all the residents. The receptionist was a great front of house, not only was she professional on the desk, she took the time to go and speak with each resident
in the bistro room. The home smells fresh and clean and it was so nice to see such engagement with the staff, especially activities manager who spent quality time with everyone in the room.


I have had to visit someone in another home and I can honestly day the comparison is a world apart. It's a shame that not everybody who has to go into a home does not receive this level of care.


Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Paul W (Son of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to greatly thank the medical team, the care workers and support staff for their help and support with my mum over the past seven months. You (a couple were exceptional) enabled mum to have what is best described as the best last few months than she has had for the last few years. Thank
you team 10/10


Management of on the wrong foot a bit. Introductory to home process poor, unanswered questions, etc etc ended OK, though.


Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Diane H (Daughter of Resident) published on 16 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has not been in here for long but has settled in very fast and she is much happier than she was in her previous home. Everything so far has been great and all staff are very friendly and helpful. It's expensive but you get what you pay for.

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from S P (Son-in-law of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gracewell Of Maids Moreton is a very caring home, even though it is expensive

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Maggie T (Daughter of Resident) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents lived at Maids Moreton following strokes in 2013. My father enjoyed a year of comfortable living and my mother who had Alzheimer's died two weeks ago, peacefully and with dignity and all the care and love that the staff could give. I could not have wished for a better last home for
either of them. Moreover, we - the family - were and still are made welcome. Thank you, Maids Moreton. I will be forever in your debt.

Reply from UK Marketing, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton and we offer our sincere condolences for your loss.
The Gracewell of Maids Moreton Team.


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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Maids Moreton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Maids Moreton Hall is calculated as follows: ( (147 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 179 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maids Moreton Hall is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Ioana

Ioana Almasan

Job Title: General Manager

Joined: 2019

I joined the home in early 2019, I am very proud to now be leading the team here.


I’m a trained nurse, so ensuring the highest standards of care is something I’m personally very passionate about. We treat every resident at Maids Moreton Hall as an individual, and we work hard to understand their unique background, abilities, experiences and needs.


I also believe in ensuring every person’s family is involved in their care, and I enjoy building strong relationships with family members so they feel involved and able to talk to me about anything.


We have a wonderfully warm and caring team who ensure every day is rewarding for the people we care for. I love midway through the afternoon when there’s usually an activity taking place, and everyone’s happy. When I see the smiles on residents’ faces, it makes me happy.