Maids Moreton Hall

Church Street, Maids Moreton, Buckingham MK18 1QF
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9.8 103 Reviews
  • Maids Moreton Hall, Buckingham
Maids Moreton Hall is a luxury care home offering a wide range of care services for older people including residential, dementia, nursing and respite care in the beautiful North Buckinghamshire village of Maids Moreton.

As well as high-quality care and beautiful accommodation, residents can also enjoy a range of premium facilities, including a hair salon, cinema and café. The home is set in beautiful, wooded gardens and located a short distance from Stowe House and Gardens.

The experienced team are ready to create an individual care plan that’s tailored to each resident. They encourage residents to stay active, make new friends and pursue favourite hobbies.

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Care Provided by Maids Moreton Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ioana Almasan (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2012

Funding & Fees Guide for Maids Moreton Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,630
    • Self-Funded Residential Dementia Care from £1,730

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Maids Moreton Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Maids Moreton Hall Reviews (103)

Total of 103, showing 81-100
9.8

Maids Moreton Hall has a Review Score of 9.8 (9.799) out of 10, based on 15 reviews in the last 2 years. Over all time Maids Moreton Hall has 103 reviews.

Overall Experience

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Date Published

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Review from Simon W (Son of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are so caring and considerate. Nothing was too much trouble. The whole environment was warm. Find the support for both family and patient is fantastic. I don't know how the staff cope with their constant losses but they are all brilliant.

Reply from Heather, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Sheron P (Daughter of Resident) published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The word 'wonderful' does not seem adequate to describe the care our Dad receives at Gracewell of Maids Moreton. He is well looked after, respected and receives good quality of care that is 'simply the best'! We cannot thank the staff enough and we feel secure in the knowledge that he is happy in his
environment. He has been a resident since July 2015 and despite suffering dementia and Alzheimer's, he has found a new level of happiness that we could not have expected anywhere else.

Reply from Heather, Marketing Assistant at Maids Moreton Hall

Thank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team


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Review from Elizabeth K (Resident) assisted by family/friend published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a few initial hiccups on arrival to Gracewell of Maids Moreton e.g. television did not work, no table present, no toilet seat in place, menu issues, and clothes went missing. Over the weeks, the above has been sorted out. I have found all the carers helpful and supportive.

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Review from C B (Granddaughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to visit my granddaughter a number of times now and have been very impressed with every aspect of this care home. Granny is very happy there. The staff are all very friendly and helpful and the whole building is exceptionally clean. Lovely place.

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Review from H F (Granddaughter of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was quite an upheaval moving both grandparents from their home into residential care but the staff and carers were so welcoming, to them and the family and made them feel right at home straight away. My grandad had suffered for months with a badly ulcerated leg but the carers dealt with it straight
away and in a few weeks it has completely healed and he is able to walk again properly. The carers work very hard, very attentive and my nan loves them. I am so reassured and happy to know that they are being looked after in a safe and friendly environment.

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Review from Penelope S (Daughter of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although the individual carers have always been kind and respectful towards my mother, I am increasingly concerned that the level of staffing is insufficient and that this is causing stress for the staff and long waiting times for the residents. As the only thing, my mother has going for her now is
the fact that she is still continent. I find it unacceptable that she has to wait so long to be taken to the loo. Bearing in mind what we are paying for her care, I would expect this to be remedied immediately.

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Review from D R (Son of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and stepfather are both fairly new to the home. They are finding the transition from their own home very difficult. Despite this, the staff are upbeat and very caring. The facilities are excellent and the best we have seen in the area. The only slight downside is that sometimes the menus do
not match the high standards set by the staff and the facilities.

Reply from Sarah Gower, Marketing Manager at Maids Moreton Hall

Thank you for taking the time to review our service. We look forward to meeting with you to discuss your mother and stepfather's diet in further detail.


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Review from Susan K (Daughter of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start of our first visit, we were treated with genuine kindness and made to feel welcome. We were given lots of information to help make the difficult decision of putting our father in a home. All the staff are amazing, they are thoughtful, kind and uplifting. The overall feel of the
home is like walking into a hotel. The decor is tasteful and every room is light. We were also very impressed with the cleanliness of the whole building. The decision was hard but our minds are at ease knowing our father is safe and in the best place possible.

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Review from B B (Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here for 6 months. This is a pleasant care home to live in, the home is well organised; a reasonable range of activities are provided. Staff are pleasant and helpful; access to external bodies (e.g bridge club in the local town) access to the close-by local church/chapel is good, and local
residents make us welcome to a weekly discussion session. Staff are pleasant and helpful, outings are arranged. Residents meetings have increased recently, with staff interaction appropriate.

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Review from Audrey H (Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home, as it feel like home. The staff cannot do enough for you and everyone seems very happy and friendly. The surroundings are excellent.

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Review from E C (Resident) assisted by family/friend published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A great home, no complaints. Genuine staff who 'care' and well led. More a hotel than a care home.

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Review from P M (Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been here a short time but find the rooms very comfortable and the carers do an excellent job looking after the residents.

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Review from A W (Friend of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care provided is exceptional. Residents suffering from dementia are treated with dignity and kindness. Staff know residents and their visitors well and I am always made to feel welcome. I am also kept very well informed about her health. She was previously in another care home in Stratford
Upon Avon where she felt trapped but at Maids Moreton she is kept safe and thinks she is in a hotel not an institution.

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Review from B H (Sister of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was treated with the greatest of care and concern. His interests were always met. The nurses and staff gave my brother such a wonderful attention that my family will always be grateful. We have many happy memories of the time my brother was a patient at Maids Moreton.

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Review from Andy P (Son of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to all the staff for all their help and support over the last three years for looking after my father. We could not have asked for more.

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Review from Melanie S (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very pleasant, friendly, caring and efficient home. More like a four star hotel! They have looked after my mother excellently, especially after she broke her hip in a fall. She was so pleased to go back there from the hospital. The food is good and there is plenty of entertainment and activities.
Rooms could be a little bigger, perhaps, but have all the facilities needed including wifi and nicely decorated.

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Review from Angela L (Friend of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very smart and clean home with efficient and friendly staff. The room is comfortable and can be personalised with their own possessions. There is a lot of activities on offer but some of the residents do sit around gazing into space. They could perhaps need some encouragement. However the staff do
make a conscious effort to include them.

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Review from Roy F (Nephew of Resident) published on 30 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and helpful. The home is always clean and smells fresh. My aunt always seems happy. Plenty of activities for residents. Good communication around my aunt's welfare. The quality of food and beverages is excellent.

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Review from Mary F (Wife of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very calm and peaceful surroundings and staff helpful and cheerful. Food very good having sampled when i had lunch with my husband on a couple of occasions. Ease of visiting by all my family.

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Review from Emma I (Daughter of Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good home with great care and friendly staff, very clean and tidy and beautiful gardens. Excellent staff and excellent care given to all residents.

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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Maids Moreton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Maids Moreton Hall is calculated as follows: ( (147 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 179 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maids Moreton Hall is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Ioana

Ioana Almasan

Job Title: General Manager

Joined: 2019

I joined the home in early 2019, I am very proud to now be leading the team here.


I’m a trained nurse, so ensuring the highest standards of care is something I’m personally very passionate about. We treat every resident at Maids Moreton Hall as an individual, and we work hard to understand their unique background, abilities, experiences and needs.


I also believe in ensuring every person’s family is involved in their care, and I enjoy building strong relationships with family members so they feel involved and able to talk to me about anything.


We have a wonderfully warm and caring team who ensure every day is rewarding for the people we care for. I love midway through the afternoon when there’s usually an activity taking place, and everyone’s happy. When I see the smiles on residents’ faces, it makes me happy.