Waterside Grange Care Home

Redwall Close, Rotherham Road, Dinnington, Sheffield S25 3QA
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8.2 46 Reviews
  • Waterside Grange Care Home, Sheffield
Waterside Grange Care Home is located in Dinnington, Sheffield and provides a modern, purpose-built care setting that is able to meet the care needs of its residents and service users.

A team of professional and skilled staff provide care for older people that is dignified while encouraging residents to live active and independent lives.

The home features a range of facilities including a hair and beauty salon, quiet room and fine dining areas all of which have been designed to improve each resident's quality of life.

Staff deliver person-centred care that is carefully tailored to the needs of each individual - whether they need nursing, nursing dementia, residential, dementia or respite care. Rooms at the home are en-suite and residents have access to shared living and eating areas helping to create a sense of community in the home.

Waterside Grange is fully-furnished and tastefully decorated and features call systems throughout to ensure that help and support is never very far away.

For more information about Waterside Grange's services, events and to view their newsletters, please visit their website.

Portland accommodates and cares for Individuals in all ethnic backgrounds, with staff recruited to support and meet all linguistic and cultural needs providing the best care supporting those in needs.

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Care Provided by Waterside Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lyndsey Bacon (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Waterside Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,250

  • Please contact Home Manager to discuss the fees. The home provides traditional home made food, laundry service and activities.
  • (these prices are only a guideline, please contact Waterside Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the home, protecting meal policy in place.


  • Parking

  • Car Park available


Waterside Grange Care Home Reviews (46)

Total of 46, showing 41-46
8.2

Waterside Grange Care Home has a Review Score of 8.2 (8.178) out of 10, based on 7 reviews in the last 2 years. Over all time Waterside Grange Care Home has 46 reviews.

Overall Experience

  • 35
  • 6
  • 5
  • 0
  • 0

Date Published

46
3
3
7
39

Review from Jenny H (Relative of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to live in Waterside Grange Care Home after a recommendation from friends. The first thing we noticed was that there were no 'old people home' odour or atmosphere - the wonderful housekeeping team make sure of this. There is a feeling of spaciousness and dignity is high on the list,
each with having its own wet room. There is too a feeling of looking forward and vibrancy, thanks to the wide range of activities which cover the needs and enjoyment of residents of differing abilities and preferences. During most weeks, there are at least one outing for those for those who would benefit at least one entertainer or guest speaker, singalongs, exercise groups, church service, reminiscence times. An eye-catching board in the foyer shows whats on during the coming week as well as prominently displayed information on all units. On units too there are photographs of Waterside Grange Care Home enjoying activities in-house and out - a good talking point for residents and visitors alike.

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Review from Sue B (Daughter of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This care home is the best within our area.


The care staff are dedicated, caring and professional. At times, you feel they are under too much pressure.


They seem under pressure to document everything on the computer instead of spending time with service users.


Some of the staff go above and

beyond requirements.

Reply from Debbie Fletcher, Registered Manager at Waterside Grange Care Home

Thank you for your review, in line with current legislation it is essential that each resident has a detailed care plan including progress notes. Waterside Grange has a dedicated team of both activities and health care workers, to ensure that residents receive quality time from all staff throughout the day/night to include reminiscence talks, reading, quiz's, etc.


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Review from L S (Daughter-in-law of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Took a while to settle in and some issues at the beginning with cleanliness but all sorted. Carers are excellent especially the ones looking after Mum. Reception could be more friendly and welcoming but overall feel Mum is happy.

Reply from Debbie Fletcher, Registered Manager at Waterside Grange Care Home

When a resident arrives at Waterside Grange there is always a settling in period where staff need to find out each residents individual behaviour, I am pleased that staff have established this with your mum and know what to look out for in terms of her behaviour.


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Review from Margaret A (Friend of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff always seem friendly and helpful when I visit. I like it that I can make a cup of tea for my friend and me because older people feel better if they feel their hospitality is good. The rooms are warm and comfortable. The food always smells and looks good and well presented.

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Review from C B (Daughter of Resident) published on 5 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The day-to-day daily care staff provide the appropriate level of care in a friendly and efficient manner.


Residents have a choice at meals. A biscuit barrel and fresh fruit is available either to help themselves or on request.


Bedrooms and en-suite bathrooms are cleaned - I believe - on what appears

to be a daily basis.

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Review from Richard B (Son of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a long-term resident of Waterside Grange and I can only praise all concerned who work there. The staff truly make it! They are considerate, caring, sensitive and always treat my mother with the utmost dignity. The care home is always welcoming whatever time of day we visit. Clean, warm
and a lovely environment to be in.


The most important thing to me is my mother is happy and safe and I can honestly say this is the case. Thank you all, from the cleaners, admin to the cooks and carers. You are doing a fantastic job.


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Current Review Score: 8.2 (8.178)

Overview of Review Score

The Review Score of 8.2 (8.178) out of 10 for Waterside Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.377 for Waterside Grange Care Home is calculated as follows: ( (46 Excellents x 5) + (17 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 77 Ratings = 4.377

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.801 Points relating to the number of positive Reviews for Waterside Grange Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6. 5 Positive Reviews ÷ 16.6 = 0.301

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Kirby

Kirby Guest

Job Title: Administrator

Joined: 2013

Kirby is our administrator within Waterside Grange. She answers all phone and email enquiries as well as dealing with the day to day administration duties.


Debbie

Debbie

Job Title: Head housekeeper

Joined: 2013

Debbie is responsible for ensuring the cleanliness of the home. She runs her team well and is a great asset to the Waterside Grange housekeeping team.


She works diligently to ensure the home maintains its exceptional standard of cleanliness and follows all infection control guidelines.