Barchester Werrington Lodge Care Home
Baron Court, Werrington Meadows,
Peterborough
PE4 7ZF
We have been overwhelmed by the care and compassion shown to us
Vanessa S (Daughter-in-law of Resident)
I was pleased to observe staff work diligently, friendly, skillfully and with a pleasant attitude.
R B (Husband of Resident)
The quality of standard of care was outstanding,
Vanessa S (Daughter-in-law of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Welcome visitors at any time at Werrington Lodge - door is always open!
There are Standard and Disabled Parking spaces at Werrington Lodge both at the front and rear of the home.
Barchester Werrington Lodge Care Home has a Review Score of 9.5 (9.479) out of 10, based on 50 reviews in the last 2 years. Over all time Barchester Werrington Lodge Care Home has 101 reviews.
Review from C N (Great-granddaughter of Resident) published on 30 January 2025
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Overall Experience
5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you for your lovely review! We're thrilled to hear you enjoy your weekly visits with your nana and that the tea and cakes are a highlight. The chef will be delighted to know the brownies and shortcakes are favourites! We appreciate your suggestion for more activities and will definitely consider how we can enhance the experience for our residents and their families.
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Review from I Z (Daughter of Resident) published on 24 January 2025
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5.0 out of 5
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Review from P W (Daughter-in-law of Resident) published on 11 December 2024
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Overall Experience
5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your beautiful and touching review. We are truly honoured to have been a part of your mother-in-law's journey and to have provided the care and support that you and your family needed during such a difficult time. It's wonderful to hear that our team made such a positive impact and created a sense of belonging for you all. Your words mean a lot to us and we'll be sure to share your gratitude with our dedicated staff. We look forward to welcoming you back whenever you're ready. Our doors are always open for you and your family.
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Review from L W (Grandson of Resident) published on 11 December 2024
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5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your heartfelt review! We're thrilled to hear about the positive experience you and your grandmother had at Werrington Lodge. Our team is dedicated to providing exceptional care and it's wonderful to know that their kindness and support made such a difference. Your gratitude means a lot to us and we appreciate you taking the time to share your experience.
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Review from Kristy M (Granddaughter of Resident) published on 11 December 2024
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5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your heartfelt review. We are truly touched to hear about your family's experience with us at Werrington Lodge. It means a lot to our dedicated team to know that they were able to provide such compassionate care for your beloved nan during her final months. Every staff member, indeed, pours their heart into their work and your kind words affirm that commitment. Thank you for trusting us with your nan's care and for recognising the efforts of our team. Your gratitude inspires us to continue doing what we do with love and dedication.
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Review from Christine H (Daughter of Resident) published on 11 December 2024
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5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you very much for your review and for sharing your experience with us. We are so grateful for your kind words about the care our team provided to your mum during her stay at Werrington Lodge. Knowing that you found our environment calming and peaceful and that our staff made your mum feel welcome, truly warms our hearts. Providing excellent food, a variety of activities and keeping everything clean are priorities for us and we're thrilled to know that these efforts contributed to your mum's comfort. The fact that you felt reassured and cared for during such a difficult time means a lot to us. Your appreciation for our teamwork and commitment is deeply valued and we will make sure to share your kind words with everyone involved. Thank you for entrusting us with your mum's care; we are honoured to have been part of her final weeks.
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Review from Chris B (Son of Resident) published on 22 November 2024
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Overall Experience
5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your wonderful review! We're thrilled to hear that our admin team and manager made you feel supported and comfortable from the very beginning. Their empathy and attention to detail are truly what set Werrington Lodge apart. We're also glad you noticed the warm atmosphere - our team believes in fostering a welcoming environment for everyone. It's great to know you enjoyed our shortbreads; we aim to please! Thank you again for choosing us for your father's care. We appreciate your kind words!
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Review from S H (Daughter of Resident) published on 18 November 2024
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5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words! We're thrilled to hear that your mum has settled in well and is enjoying her time at Werrington Lodge. It's wonderful to know that she feels involved in activities, appreciates our caring staff and loves the home-cooked meals. Providing excellent nursing care is our top priority and we're glad to hear we're meeting your mum's needs. If you have any further feedback or suggestions, please feel free to share!
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Review from Joan B (Relative of Resident) published on 8 November 2024
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4.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you for your feedback! We're thrilled to hear that you find our carers considerate and that you enjoyed the breakfast. We appreciate your input on the other meals and will work on enhancing them. We're also glad you liked the dining area and our facilities! Your thoughts help us improve and we hope to continue providing a great experience for you.
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Review from Irene S (Wife of Resident) published on 17 October 2024
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Overall Experience
5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your heartfelt review! We are thrilled to hear about your husband's incredible progress and his new role as an ambassador. Our dedicated staff truly care about the well-being of each resident and it's wonderful to know their efforts have positively impacted your husband's life. We take pride in maintaining a clean and supportive environment and we're glad you noticed that. Your encouragement means a lot to us and we will continue to strive for excellence in care.
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Review from G P (Stepdaughter of Resident) published on 8 October 2024
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Overall Experience
5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the care, food, and cleanliness. Our friendly staff truly appreciates your feedback, as it motivates us to continue providing the best service.
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Review from Alan K (Resident) published on 4 October 2024
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5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you for your kind words! We're delighted to hear that you've experienced respect and kindness from our staff during your stay at Werrington Lodge. Our management team takes great pride in maintaining a professional and supportive atmosphere. Your feedback truly motivates us to keep providing the best possible experience. We appreciate you!
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Review from Julie C (Resident) published on 4 October 2024
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5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you for your wonderful review! We're delighted to hear that you find our staff friendly and that communication has been positive, especially with your daughter. Your kind words truly mean a lot to us. Thanks again!
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Review from Mara C (Sister of Resident) published on 13 September 2024
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Overall Experience
5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words! We're thrilled to hear that your sister is settling in well and receiving the care she deserves. Our dedicated team works hard to ensure every resident feels comfortable and valued. It's wonderful to know that you're satisfied with her food and overall care. Your feedback means a lot to us!
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Review from S P (Friend of Resident) published on 13 September 2024
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Overall Experience
5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you for your positive review! We're thrilled to hear that your friend is settling in well and that our carers are providing excellent support. We're also glad you enjoyed the food and found our environment clean and tidy. Your feedback means a lot to us!
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Review from Carole N (Daughter of Resident) published on 12 September 2024
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5.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words! Were thrilled to hear that you felt welcomed during your first visit and that our staff were able to assist you. Its wonderful to know that your Mum has found a place with us, and were committed to providing the best care possible. If you have any further questions or need assistance, please dont hesitate to reach out. We are here for you and your family!
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Review from C A (Wife of Resident) published on 4 September 2024
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4.0 out of 5
Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home
Thank you for your heartfelt review. We're so glad to hear that our staff were able to support you and your husband during your visit to the local pub. It's wonderful to know that they went the extra mile to ensure the well-being of you both. We understand how challenging it can be to manoeuvre a wheelchair and we're relieved to hear that your husband's injuries were minor. Our team is dedicated to providing care and comfort and it's great to hear that our staff were able to help bring a smile to your husband's face. We appreciate your suggestions regarding minibus training and will certainly prioritise it. Thank you, once again, for your kind words!
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Review from J P (Son of Resident) published on 20 August 2024
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Overall Experience
4.0 out of 5
Reply from Nancy Simeon, General Manager at Barchester Werrington Lodge Care Home
Thank you for your review of our home, we constantly strive to improve our services and appreciate your feedback on the care for your loved one.
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Review from Alec S (Husband of Resident) published on 20 August 2024
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4.0 out of 5
Reply from Nancy Simeon, General Manager at Barchester Werrington Lodge Care Home
Thank you for your review of our home, I hope we are able to improve the overall experience for you and your loved one within the home.
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Review from Judi K (Daughter of Resident) published on 2 August 2024
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1.0 out of 5
Reply from Feedback Team, The Feedback Team at Barchester Werrington Lodge Care Home
Thanks for your review, we're sorry to read this was your experience of visiting your dad during his short stay with us. We have shared your comments with our team about how kind and friendly they were to you, and our manager has reviewed all comments on the homes' appearance and daily activities. We would like to reassure you all broken ornaments were removed some time ago and no cigarette butts were visible around our memory lane community. At the time of your dad's stay with us, there were several different activities that were available to all of the residents in the home for them to take part if they wished. We're not aware of any comments or feedback being shared with us during your dad's respite stay, so please do reach out to the General Manager at Werrington Lodge if you would like to talk more about your comments and ratings of our home. Kind regards, Barchester's Feedback Team.
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The Review Score of 9.5 (9.479) out of 10 for Barchester Werrington Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 50 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.479 for Barchester Werrington Lodge Care Home is calculated as follows: ( (366 Excellents x 5) + (157 Goods x 4) + (44 Satisfactorys x 3) + (12 Poors x 2) + (6 Very Poors x 1) ) ÷ 585 Ratings = 4.479
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Werrington Lodge Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Mar 2022
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Job Title: General Manager
Joined: 2024
Hi there my name is Nancy, I am the General Manager here at Werrington Lodge. I look forward to welcoming you into our home.
My name is Nancy Simeon, and I have 26 years of experience working as a nurse. I relocated to the UK in 2003 and completed my nurse adaptation course at a care home in London. Since transitioning as an overseas nurse and receiving my NMC pin number, I have never looked back and have worked exclusively within the care home sector.
I have worked as a registered nurse in both nursing and dementia care homes. Additionally, I have experience working as a deputy manager in a residential care home. Over the past seven years, I have worked in a multi-site care home as the clinical lead and deputy manager. I am passionate about the care we can offer to our elderly population.
It has been an amazing journey meeting new people from all over the world and working with a dedicated and supportive team from Werrington Lodge to create memories and a loving warm and friendly atmosphere
My priority is to ensure the well-being and expectations of our residents and their families are met at Werrington Lodge and to promote growth and development within our Werrington Lodge team.
Job Title: Administrator
Joined: 2024
Hello, my name is Katie, and I am the Administrator here at Werrington Lodge. I have over 20 years of experience in an Admin/Finance position in the care sector. I am proud to be part of a home that delivers care based on each person’s individual needs.
My role is to support the General Manager to ensure that the day-to-day administration of the home is kept up to date. The Admin Team and I look forward to welcoming you to Werrington Lodge.
Job Title: Clinical Lead
Joined: 2015
Hello I am Mirela and I am in the Clinical Lead here at Werrington Lodge.
I joined the team in 2015 and have over 20 years experience as a Nurse and a lot of expertise too. I am driven to ensure only the highest standards of Nursing Care is provided to our residents - just as if I was looking after a member of my own family. Delivering outstanding care is at the forefront of everything we do here at Werrington Lodge and I am proud to be a part of such a great clinical team.
Job Title: Community Manager
Hi, my name is Annabel and I am one of the Community Managers here at Werrington Lodge.
I have always enjoyed helping people in whatever way I can one thing that I feel is really important is offering our residents a lot of personal choice.
I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and provide them with support when they need it. It is my absolute goal to make this a home from home and a place that our residents’ thoroughly enjoy living at!
Job Title: Head Chef
Joined: 2011
My name is Sharon and I am the Head Chef here at Werrington Lodge. I have worked at the home since 2011 and pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy!
Our Hospitality team here at Werrington Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Werrington Lodge their home.
Job Title: Head Housekeeper
Joined: 2022
Hi, my name is Nikki and I am Head Housekeeper here at Werrington Lodge.
I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!
Job Title: Head of Maintenance
Joined: 2022
Hello, my name is Aaron and I am the Head of Maintenance here at Werrington Lodge.
Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.
I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those that have chosen to make Werrington Lodge their home.
If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.
Job Title: Registered Nurse
Hi, my name is Mabel and I am a Registered Nurse here at Werrington Lodge.
As an RGN my focus is on our residents well being, ensuring that they are as healthy and mobile as possible. My passion has always been looking after the elderly and ensuring that they live happy and healthy lives receiving the highest quality of care at all times.
I really enjoy working at Werrington Lodge and providing care and support to our residents and future residents that choose to make this their home.
Job Title: Registered Nurse
Hello, my name is Joshua and I am a Registered Nurse here at Werrington Lodge.
I thoroughly enjoying working with an amazing team and caring for our residents at the home and getting to know their families too.
Providing great care is very important to me and there is nothing else in the world that I would rather be doing – I just love looking after people and making sure they are ok and safe. Our residents always have so many lovely stories too that they kindly share with me and that is truly special.
Job Title: Senior Registered Nurse
Joined: 2020
I am Crina-Senior Registered Nurse at Werrington Lodge Care Home.
I have been working here since 2020 and I could say that I grew a lot personally and professionally since being part of this team.
Working in this environment I realised that I could make a huge difference in people's lives, especially our residents and their families who rely on us to look after their loved ones. Along with being professional and skilled, I consider that kindness and compassion are the key to ensuring the well-being of our residents and this is what made me enjoy doing my job because it comes very naturally to me.
As every person is different I am there to ensure that our residents get the care that they need and they feel comfortable to express their preferences. Person-centred care is a key to living happy and secure even in the latest stage of life and together with my working team our goal is to provide that.
Job Title: Team leader
Joined: 2018
Hello, my name is Michelle, and I am the Team Leader here at Werrington Lodge.
My passion has always been looking after the elderly and Dementia Care.
I really enjoy working at Werrington Lodge and providing care and support to our residents and future residents that choose to make this their home. It is paramount to me that our residents live happy and healthy lives receiving the highest quality of care at all times.
Job Title: Housekeeper
Hello my name is Lisa and I am a Housekeeper here at Werrington Lodge. I have always enjoyed looking after elderly people and supporting them in their daily routines.
I thoroughly enjoy working alongside the team here at Werrington Lodge and with all of our lovely residents too!
It makes me feel very happy to know that our residents enjoy living at the home and together we provide the best care for them every single day.
Job Title: Deputy Manager
Joined: 2015
Hello, my name is Stefan, and I am working as a Deputy Manager at Werrington Lodge. I began my journey with Barchester in 2015, starting as a carer and progressing to Clinical Lead before becoming deputy manager in May 2024.
My background includes degrees from both nursing school and law school, which equip me with a diverse skill set to enhance my ability to provide high-quality care for our residents. My continuous professional development is driven by my commitment to improving the lives of our residents, ensuring they receive the best possible support.
