Barchester Werrington Lodge Care Home

Baron Court, Werrington Meadows, Peterborough PE4 7ZF
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9.5 101 Reviews
  • Barchester Werrington Lodge Care Home, Peterborough
Werrington Lodge Care Home offers both residential and nursing care in a picturesque village setting, just ten minutes from Peterborough city centre.

The home provides expert dementia care within their Memory Lane community, and provides 24 hour care to all residents. Werrington Lodge also boasts an in-house hairdressing salon, two lounges, beautiful gardens and an elegantly decorated dining room in which residents enjoy fine dining experiences.

Each resident receives their own carefully tailored care plan to ensure their personal preferences and needs are being met. The full time activities team organise a range of daily activities for the residents to enjoy including, arts and crafts, performances from entertainers, live music, outings in the minibus to local attractions as well as themed events.

The home has a strong focus on engaging with the local community and building strong links with a variety of venues, clubs and organisations. Residents enjoy heading out regularly to the local pub 'The Blue Bell', Rev Susan Fear from Werrington Parish Church visits every month providing Holy Communion, a local 'Pets As Therapy' dog Blossom visits bi-weekly.

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Care Provided by Barchester Werrington Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cristina Ciardulli (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 1

Funding & Fees Guide for Barchester Werrington Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Werrington Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome visitors at any time at Werrington Lodge - door is always open!


  • Parking

  • There are Standard and Disabled Parking spaces at Werrington Lodge both at the front and rear of the home.


Barchester Werrington Lodge Care Home Reviews (101)

Total of 101, showing 21-40
9.5

Barchester Werrington Lodge Care Home has a Review Score of 9.5 (9.479) out of 10, based on 50 reviews in the last 2 years. Over all time Barchester Werrington Lodge Care Home has 101 reviews.

Overall Experience

  • 67
  • 32
  • 1
  • 0
  • 1

Date Published

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Review from R S (Daughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Werrington Lodge have looked after Mum for the last 20 months and all the family have nothing but praise for the way she is cared for. All the staff are so caring she has a very good quality of life now. She has been very poorly over the last few weeks but the care she has received is 2nd to none. We
could not have chosen a better care home for her. I have to repeat that all staff nurses/carers/kitchen/housekeeping and admin are friendly, caring and nothing is too much trouble.

Reply from Nancy Simeon, General Manager at Barchester Werrington Lodge Care Home

Thank you so much for your kind words, it truly have been a pleasure looking after for mum for these past 20 months. We take pride in our work caring for all of our residents.


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Review from Marion P (Sister of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came in for respite care with a view of coming permanently as she has terminal cancer. Everything was lovely. However, the only thing was that she was in nursing and she and we felt that she wasn't ready for nursing yet. There was no one she could talk to as most of the residents were in bed
and my sister likes company and a chat. The staff and management couldn't have been more helpful. Thank you.

Reply from Nancy Simeon, General Manager at Barchester Werrington Lodge Care Home

Thank you for your honest feedback, we always strive to improve our services and care towards our residents.


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Review from J B (Brother-in-law of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister in law is very happy here, and the staff are very caring and attentive. She is a different person since she came here - much healthier and bubbly. She enjoys our visits, and in particular she enjoys a cup of tea and a biscuit in the reception area. It's good to see her laughing again.
Well
done, Werrington Lodge.

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Review from Susanne S (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for about six months. Her care has been excellent. Everyone has been so caring and lovely. Some carers have been absolutely amazing and gone overboard regarding Mum's care. Apart from a couple of tiny issues that were dealt with immediately. We, as a family, are happy with her care.
Nothing is too much trouble for the staff. I am kept informed in every aspect of Mum's care. Highly recommend Werrington Lodge.

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Review from Kenneth B (Husband of Resident) published on 18 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The general manager is proving to be very good - approachable, considerate and since being appointed, morale has improved greatly among staff.
Activities have been a source of concern in the past but with the new activities coordinator appointed, these have and continue to improve.
There is a good
team, well-led, doing a very good job. After recent events, a refreshing change!

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Review from Eric P (Husband of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, the family and resident, were welcomed by a very friendly and helpful staff. The resident has settled in well and seems happy.
The establishment is good and comfortable. We are well satisfied with our choice.

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Review from S C (Son of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very pleasant visit today. We enjoyed some Mother's Day cake sat with Mum. The carers were lovely and amazing too.

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Review from S R (Daughter of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to see Mum at Werrington Lodge. She loves her home and takes great pleasure in telling visitors.
She is well cared for by the fantastic staff and enjoys art and bingo with many other activities.

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Review from B B (Resident) assisted by family/friend published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall treatment of residents/patients is satisfactory, but co-ordination of departments and functions is disjointed, and internal and external communication is of a poor standard! While nursing and catering plus cleaning are of a good standard, the home is let down in the personal care of patients,
both physical and mental. In respect of activities, these are at best variable in respect of provision and content and sometimes simply non-existent! These problems are down to management! As the saying goes 'problems on a ship, look at the captain!'

Reply from Feedback Team, The Feedback Team at Barchester Werrington Lodge Care Home

Thank you for taking the time to leave us your review. We're aware that following your concerns, you had a meeting with the management team in the home and were sorry to learn that you are still unhappy. If there is anything else we can do to help, please reach out to us at feedback@barchester.com. Kind regards, Customer Feedback Team.


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Review from C C (Friend of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, you provide an excellent service. The staff are always friendly and taking care of our dear friend. However, I am concerned about the toilets you provide for visitors. I am a wheelchair user/disabled person and I found it very difficult to get into your toilet and close the door behind
me. Then there were no rails to assist in using the toilet. They had difficulties opening the door again to get out as my wheelchair blocked the way. This is a legal requirement, and I suggest someone look at the problem.

Reply from Cristina Ciardulli, General Manager at Barchester Werrington Lodge Care Home

Thank you for taking the time to write a review. We are pleased to hear that you and your friend are happy with our service and team. We are sorry to read about your concerns with our visitor's toilet, due to the age of the building this isn't something we are able to change; however, you are more than welcome to use a number of other toilets within our home, please speak to a member of the team on your next visit.


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Review from Ros H (Friend of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a warm welcome, visiting *** - a recently admitted resident.

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Review from Janice B (Daughter-in-law of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are very pleasant, friendly and hard-working. There have been a few teething problems at times but most of the family are very happy with the care my father-in-law is getting. He seems happy and relaxed when the staff come in. His meals always look appetising and now he seems to be involved
in some activities which was not happening at the beginning. Very nice care home.

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Review from Nicole O (Granddaughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home for Grandad's needs. Friendly staff and an increased selection of activities for him to join in with.
Any issues are always dealt with quickly and effectively.

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Review from Claire B (Daughter of Resident) published on 5 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally, all is very good. Care staff and nurses very good. Food - the meat is overcooked and dry, but the crumbles and sponges are very good. Fish is ok, but sauces should be on the side. Rooms are quite dark, but very clean. Residents' tables should be cleaned after each meal.

Reply from Cristina Ciardulli, General Manager at Barchester Werrington Lodge Care Home

Thank you for taking the time to leave us a five-star review of our home. We're sorry to read your comments on some of our food offerings, we have shared your feedback with our chef and would like to offer you a meeting with them next time you are in the home to talk about your loved one's food preferences and what they like to eat. If this is something you would like us to arrange, please let us know. Sauces and condiments are available on the table at our meal times, if there is a different preference, please mention to one of the team at the time so this can be provided.


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Review from Richard H (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Kind staff with a sense of community walking in. Personal care could be better - on our visit, Dad had food left around his mouth.
Dad has regular visits but he does not sit out or leave his room often - this saddens us. Selecting age-appropriate TV programmes would be helpful to improve the quality
of life. We visited and found an animation film on instead of other channels which were more suitable. Or play Dad's favourite songs. We are grateful for the care Dad receives overall.

Reply from Feedback Team at Barchester Werrington Lodge Care Home

Thank you for taking the time to add a review and for your positive comments in regard to the care your dad receives. We understand Dad really enjoys listening to his favourite music on the device your family kindly brought into the home, we know he is a fan of country and rock and roll music of which he does love listening to in his room. Thanks for your comments about the movie showing in our communal areas, we do make sure that residents have a wide variety to watch, whether this be on the TV or a DVD of overall choice and we understand everyone’s taste does vary, we have taken your comments shared on board. If there is anything else you would like us to be aware of, please do have a chat with the general manager during your next visit or alternatively email us. Kind regards.


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Review from H W (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff. Mum is well looked after.

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Review from Karen P (Niece of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my aunt has always received. Care staff are pleasant. Call staff are pleasant.
Rooms could do with a makeover, windows etc.
My aunt has always been happy here and would join in activities when she could.

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Review from Lee G (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at the Werrington Lodge are caring and kind, they show dignity and respect. They encourage my mum to engage with activities.
Mum has been here since 24th November. We couldn't have wished for a better placement.
In my mum's words, they are brilliant.

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Review from S T (Sister of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is not always easy to contact the home by telephone and requests to call back are not always followed up.

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Review from Erika L (Daughter of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Werrington Lodge Care Home made my mum so comfortable. The staff are so kind and helpful, nothing is too much trouble. It's warm and cosy with a lovely, comfortable, homely feeling.
I just cannot thank the staff and management enough for looking after my mum and family so well.

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Current Review Score: 9.5 (9.479)

Overview of Review Score

The Review Score of 9.5 (9.479) out of 10 for Barchester Werrington Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.479 for Barchester Werrington Lodge Care Home is calculated as follows: ( (366 Excellents x 5) + (157 Goods x 4) + (44 Satisfactorys x 3) + (12 Poors x 2) + (6 Very Poors x 1) ) ÷ 585 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Werrington Lodge Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (13)

Nancy

Nancy Simeon

Job Title: General Manager

Joined: 2024

Hi there my name is Nancy, I am the General Manager here at Werrington Lodge. I look forward to welcoming you into our home.


My name is Nancy Simeon, and I have 26 years of experience working as a nurse. I relocated to the UK in 2003 and completed my nurse adaptation course at a care home in London. Since transitioning as an overseas nurse and receiving my NMC pin number, I have never looked back and have worked exclusively within the care home sector.


I have worked as a registered nurse in both nursing and dementia care homes. Additionally, I have experience working as a deputy manager in a residential care home. Over the past seven years, I have worked in a multi-site care home as the clinical lead and deputy manager. I am passionate about the care we can offer to our elderly population.


It has been an amazing journey meeting new people from all over the world and working with a dedicated and supportive team from Werrington Lodge to create memories and a loving warm and friendly atmosphere


My priority is to ensure the well-being and expectations of our residents and their families are met at Werrington Lodge and to promote growth and development within our Werrington Lodge team.


Katie

Katie Jones

Job Title: Administrator

Joined: 2024

Hello, my name is Katie, and I am the Administrator here at Werrington Lodge. I have over 20 years of experience in an Admin/Finance position in the care sector. I am proud to be part of a home that delivers care based on each person’s individual needs.


My role is to support the General Manager to ensure that the day-to-day administration of the home is kept up to date. The Admin Team and I look forward to welcoming you to Werrington Lodge.


Mirela

Mirela Condurache

Job Title: Clinical Lead

Joined: 2015

Hello I am Mirela and I am in the Clinical Lead here at Werrington Lodge.


I joined the team in 2015 and have over 20 years experience as a Nurse and a lot of expertise too. I am driven to ensure only the highest standards of Nursing Care is provided to our residents - just as if I was looking after a member of my own family. Delivering outstanding care is at the forefront of everything we do here at Werrington Lodge and I am proud to be a part of such a great clinical team.


Annabel

Annabel Martin

Job Title: Community Manager

Hi, my name is Annabel and I am one of the Community Managers here at Werrington Lodge.


I have always enjoyed helping people in whatever way I can one thing that I feel is really important is offering our residents a lot of personal choice.


I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and provide them with support when they need it. It is my absolute goal to make this a home from home and a place that our residents’ thoroughly enjoy living at!


Sharon

Sharon Cliffe

Job Title: Head Chef

Joined: 2011

My name is Sharon and I am the Head Chef here at Werrington Lodge. I have worked at the home since 2011 and pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy!


Our Hospitality team here at Werrington Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Werrington Lodge their home.


Nikki

Nikki Bowers

Job Title: Head Housekeeper

Joined: 2022

Hi, my name is Nikki and I am Head Housekeeper here at Werrington Lodge.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!


Aaron

Aaron Speechley

Job Title: Head of Maintenance

Joined: 2022

Hello, my name is Aaron and I am the Head of Maintenance here at Werrington Lodge.


Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.


I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those that have chosen to make Werrington Lodge their home.


If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.


Mabel

Mabel Lyamabo

Job Title: Registered Nurse

Hi, my name is Mabel and I am a Registered Nurse here at Werrington Lodge.


As an RGN my focus is on our residents well being, ensuring that they are as healthy and mobile as possible. My passion has always been looking after the elderly and ensuring that they live happy and healthy lives receiving the highest quality of care at all times.


I really enjoy working at Werrington Lodge and providing care and support to our residents and future residents that choose to make this their home.


Joshua

Joshua Jebasingh

Job Title: Registered Nurse

Hello, my name is Joshua and I am a Registered Nurse here at Werrington Lodge.


I thoroughly enjoying working with an amazing team and caring for our residents at the home and getting to know their families too.


Providing great care is very important to me and there is nothing else in the world that I would rather be doing – I just love looking after people and making sure they are ok and safe. Our residents always have so many lovely stories too that they kindly share with me and that is truly special.


Crina

Crina Gavriliuc

Job Title: Senior Registered Nurse

Joined: 2020

I am Crina-Senior Registered Nurse at Werrington Lodge Care Home.


I have been working here since 2020 and I could say that I grew a lot personally and professionally since being part of this team.


Working in this environment I realised that I could make a huge difference in people's lives, especially our residents and their families who rely on us to look after their loved ones. Along with being professional and skilled, I consider that kindness and compassion are the key to ensuring the well-being of our residents and this is what made me enjoy doing my job because it comes very naturally to me.


As every person is different I am there to ensure that our residents get the care that they need and they feel comfortable to express their preferences. Person-centred care is a key to living happy and secure even in the latest stage of life and together with my working team our goal is to provide that.


Michelle

Michelle Barrie

Job Title: Team leader

Joined: 2018

Hello, my name is Michelle, and I am the Team Leader here at Werrington Lodge.


My passion has always been looking after the elderly and Dementia Care.  


I really enjoy working at Werrington Lodge and providing care and support to our residents and future residents that choose to make this their home. It is paramount to me that our residents live happy and healthy lives receiving the highest quality of care at all times.


Lisa

Lisa Shore

Job Title: Housekeeper

Hello my name is Lisa and I am a Housekeeper here at Werrington Lodge. I have always enjoyed looking after elderly people and supporting them in their daily routines.


I thoroughly enjoy working alongside the team here at Werrington Lodge and with all of our lovely residents too!


It makes me feel very happy to know that our residents enjoy living at the home and together we provide the best care for them every single day.


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Stefan Lupu

Job Title: Deputy Manager

Joined: 2015

Hello, my name is Stefan, and I am working as a Deputy Manager at Werrington Lodge. I began my journey with Barchester in 2015, starting as a carer and progressing to Clinical Lead before becoming deputy manager in May 2024.


My background includes degrees from both nursing school and law school, which equip me with a diverse skill set to enhance my ability to provide high-quality care for our residents. My continuous professional development is driven by my commitment to improving the lives of our residents, ensuring they receive the best possible support.