We have been overwhelmed by the care and compassion shown to us
Vanessa S (Daughter-in-law of Resident)
I was pleased to observe staff work diligently, friendly, skillfully and with a pleasant attitude.
R B (Husband of Resident)
The quality of standard of care was outstanding,
Vanessa S (Daughter-in-law of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Welcome visitors at any time at Werrington Lodge - door is always open!
There are Standard and Disabled Parking spaces at Werrington Lodge both at the front and rear of the home.
Barchester Werrington Lodge Care Home has a Review Score of 9.5 (9.479) out of 10, based on 50 reviews in the last 2 years. Over all time Barchester Werrington Lodge Care Home has 101 reviews.
Review from Timothy S (Son of Resident) published on 6 November 2023
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Review from Tina E (Daughter of Resident) published on 6 November 2023
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Review from S B (Respite Resident) assisted by family/friend published on 30 September 2023
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Review from C D (Daughter of Resident) published on 21 September 2023
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The staff are very caring and understanding to his needs.
General appearance of the home was very good, great security and gardens kept very tidy.
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Review from Marcus K (Son of Resident) published on 21 August 2023
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Reply from Renju Varghese, General Manager at Barchester Werrington Lodge Care Home
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and the quality standard that we expect within every Barchester home and will be shared with the team members. Your review is very important to us and if you would like to share any further comments, please email us. Kind regards.
General Manager.
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Review from J W (Daughter of Resident) published on 23 June 2023
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Reply from Renju Varghese, General Manager at Barchester Werrington Lodge Care Home
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and the quality standard that we expect within every Barchester home and will be shared with the team members. Your review is very important to us and if you would like to share any further comments, please email us. Kind regards.
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Review from M P (Son of Resident) published on 23 June 2023
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Reply from Renju Varghese, General Manager at Barchester Werrington Lodge Care Home
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and the quality standard that we expect within every Barchester home and will be shared with the team members. Your review is very important to us and if you would like to share any further comments, please email us. Kind regards.
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Review from G J (Husband of Resident) published on 9 June 2023
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Reply from Renju Varghese, General Manager at Barchester Werrington Lodge Care Home
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and the quality standard that we expect within every Barchester home and will be shared with the team members. Your review is very important to us and if you would like to share any further comments, please email us. Kind regards.
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Review from Norman B (Brother of Resident) published on 19 May 2023
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Reply from Renju Varghese, General Manager at Barchester Werrington Lodge Care Home
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and the quality standard that we expect within every Barchester home and will be shared with the team members. Your review is very important to us and if you would like to share any further comments, please email us. Kind regards.
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Review from Kerry C (Granddaughter of Resident) published on 27 April 2023
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Reply from Renju Varghese, General Manager at Barchester Werrington Lodge Care Home
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and the quality standard that we expect within every Barchester home and will be shared with the team members. Your review is very important to us and if you would like to share any further comments, please email us.
Kind regards,
General manager,
Werrington Lodge Care Home.
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Review from Timothy P (Son of Resident) published on 10 February 2023
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Review from Nicholas H (Friend of Resident) published on 10 February 2023
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Review from J F (Relative of Resident) published on 22 December 2022
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Reply from Cristina Ciardulli, General Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words and feedback about our home. I am so pleased to hear that you experience at Werrington Lodge has been good and I will be sure to share this with all of our team too!
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Review from Linda W (Daughter of Resident) published on 20 December 2022
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Reply from Cristina Ciardulli, General Manager at Barchester Werrington Lodge Care Home
Thank you so much for taking the time to leave such a great review. Your feedback and kind words mean so much to each and every one of us at the home and I will be sure to share this with the team.
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Review from S R (Daughter of Resident) published on 24 November 2022
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Reply from Cristina Ciardulli, Home Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words, and we are so glad that you are happy with the services provided here. Our staff strive to give 100% in what they do. I will look into your comment regarding her nails.
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Review from Simone D (Daughter of Resident) published on 31 October 2022
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Reply from Cristina Ciardulli, Home Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words, they mean a lot to our staff. We are glad your mum had a great Birthday and is enjoying her time with us, we are passionate about all our resident's well-being.
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Review from R B (Husband of Resident) published on 28 October 2022
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Reply from Cristina Ciardulli, General Manager at Barchester Werrington Lodge Care Home
Thank you so much for your review, your kind words mean a lot to all staff here at Werrington Lodge and we are so happy to hear your wife had a lovely stay with us. We pride ourselves on providing the best care we can here at Werrington Lodge, our residents are the main focus of everything we do.
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Review from I C (Daughter of Resident) published on 16 September 2022
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Reply from Cristina Ciardulli, Home Manager at Barchester Werrington Lodge Care Home
We are so glad your mother had a lovely stay with us; we loved having her here with us and welcome her back anytime.
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Review from Phillip R (Son-in-law of Resident) published on 14 September 2022
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Reply from Cristina Ciardulli, Home Manager at Barchester Werrington Lodge Care Home
We are so glad you enjoyed the dog show, we are thrilled we are able to bring families into the home to enjoy these events with their loved ones.
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Review from A J (Wife of Resident) published on 12 September 2022
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Reply from Cristina Ciardulli, Home Manager at Barchester Werrington Lodge Care Home
Thank you so much for your kind words; it means a lot to us to know that you see the hard work and care that our staff provide to all of our residents.
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The Review Score of 9.5 (9.479) out of 10 for Barchester Werrington Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 50 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.479 for Barchester Werrington Lodge Care Home is calculated as follows: ( (366 Excellents x 5) + (157 Goods x 4) + (44 Satisfactorys x 3) + (12 Poors x 2) + (6 Very Poors x 1) ) ÷ 585 Ratings = 4.479
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Werrington Lodge Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Mar 2022
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Job Title: General Manager
Joined: 2024
Hi there my name is Nancy, I am the General Manager here at Werrington Lodge. I look forward to welcoming you into our home.
My name is Nancy Simeon, and I have 26 years of experience working as a nurse. I relocated to the UK in 2003 and completed my nurse adaptation course at a care home in London. Since transitioning as an overseas nurse and receiving my NMC pin number, I have never looked back and have worked exclusively within the care home sector.
I have worked as a registered nurse in both nursing and dementia care homes. Additionally, I have experience working as a deputy manager in a residential care home. Over the past seven years, I have worked in a multi-site care home as the clinical lead and deputy manager. I am passionate about the care we can offer to our elderly population.
It has been an amazing journey meeting new people from all over the world and working with a dedicated and supportive team from Werrington Lodge to create memories and a loving warm and friendly atmosphere
My priority is to ensure the well-being and expectations of our residents and their families are met at Werrington Lodge and to promote growth and development within our Werrington Lodge team.
Job Title: Administrator
Joined: 2024
Hello, my name is Katie, and I am the Administrator here at Werrington Lodge. I have over 20 years of experience in an Admin/Finance position in the care sector. I am proud to be part of a home that delivers care based on each person’s individual needs.
My role is to support the General Manager to ensure that the day-to-day administration of the home is kept up to date. The Admin Team and I look forward to welcoming you to Werrington Lodge.
Job Title: Clinical Lead
Joined: 2015
Hello I am Mirela and I am in the Clinical Lead here at Werrington Lodge.
I joined the team in 2015 and have over 20 years experience as a Nurse and a lot of expertise too. I am driven to ensure only the highest standards of Nursing Care is provided to our residents - just as if I was looking after a member of my own family. Delivering outstanding care is at the forefront of everything we do here at Werrington Lodge and I am proud to be a part of such a great clinical team.
Job Title: Community Manager
Hi, my name is Annabel and I am one of the Community Managers here at Werrington Lodge.
I have always enjoyed helping people in whatever way I can one thing that I feel is really important is offering our residents a lot of personal choice.
I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and provide them with support when they need it. It is my absolute goal to make this a home from home and a place that our residents’ thoroughly enjoy living at!
Job Title: Head Chef
Joined: 2011
My name is Sharon and I am the Head Chef here at Werrington Lodge. I have worked at the home since 2011 and pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy!
Our Hospitality team here at Werrington Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Werrington Lodge their home.
Job Title: Head Housekeeper
Joined: 2022
Hi, my name is Nikki and I am Head Housekeeper here at Werrington Lodge.
I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!
Job Title: Head of Maintenance
Joined: 2022
Hello, my name is Aaron and I am the Head of Maintenance here at Werrington Lodge.
Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.
I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those that have chosen to make Werrington Lodge their home.
If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.
Job Title: Registered Nurse
Hi, my name is Mabel and I am a Registered Nurse here at Werrington Lodge.
As an RGN my focus is on our residents well being, ensuring that they are as healthy and mobile as possible. My passion has always been looking after the elderly and ensuring that they live happy and healthy lives receiving the highest quality of care at all times.
I really enjoy working at Werrington Lodge and providing care and support to our residents and future residents that choose to make this their home.
Job Title: Registered Nurse
Hello, my name is Joshua and I am a Registered Nurse here at Werrington Lodge.
I thoroughly enjoying working with an amazing team and caring for our residents at the home and getting to know their families too.
Providing great care is very important to me and there is nothing else in the world that I would rather be doing – I just love looking after people and making sure they are ok and safe. Our residents always have so many lovely stories too that they kindly share with me and that is truly special.
Job Title: Senior Registered Nurse
Joined: 2020
I am Crina-Senior Registered Nurse at Werrington Lodge Care Home.
I have been working here since 2020 and I could say that I grew a lot personally and professionally since being part of this team.
Working in this environment I realised that I could make a huge difference in people's lives, especially our residents and their families who rely on us to look after their loved ones. Along with being professional and skilled, I consider that kindness and compassion are the key to ensuring the well-being of our residents and this is what made me enjoy doing my job because it comes very naturally to me.
As every person is different I am there to ensure that our residents get the care that they need and they feel comfortable to express their preferences. Person-centred care is a key to living happy and secure even in the latest stage of life and together with my working team our goal is to provide that.
Job Title: Team leader
Joined: 2018
Hello, my name is Michelle, and I am the Team Leader here at Werrington Lodge.
My passion has always been looking after the elderly and Dementia Care.
I really enjoy working at Werrington Lodge and providing care and support to our residents and future residents that choose to make this their home. It is paramount to me that our residents live happy and healthy lives receiving the highest quality of care at all times.
Job Title: Housekeeper
Hello my name is Lisa and I am a Housekeeper here at Werrington Lodge. I have always enjoyed looking after elderly people and supporting them in their daily routines.
I thoroughly enjoy working alongside the team here at Werrington Lodge and with all of our lovely residents too!
It makes me feel very happy to know that our residents enjoy living at the home and together we provide the best care for them every single day.
Job Title: Deputy Manager
Joined: 2015
Hello, my name is Stefan, and I am working as a Deputy Manager at Werrington Lodge. I began my journey with Barchester in 2015, starting as a carer and progressing to Clinical Lead before becoming deputy manager in May 2024.
My background includes degrees from both nursing school and law school, which equip me with a diverse skill set to enhance my ability to provide high-quality care for our residents. My continuous professional development is driven by my commitment to improving the lives of our residents, ensuring they receive the best possible support.