St Margaret's Care Home

5 East Suffolk Road, Edinburgh EH16 5PH
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9.9 87 Reviews
  • St Margaret's Care Home, Edinburgh
St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care. The home is located close to a number of parks and golf courses, and with great access to local amenities, St Margaret's is a warm and inviting residence in Newington.

Bedrooms are set across three floors, and each floor has its own living and dining rooms, meaning peace and quiet is never far away.

All furnishings and décor throughout the home are of an exceptionally high standard. They also have a large main garden with raised flower beds accessed from the ground floor, and two patio gardens used by residents on the first and second floors with fantastic views of Arthur’s Seat and Salisbury Crags.

Chefs prepare fresh, nutritional food on site, meaning residents can choose from a varied daily menu. Special dietary requirements will be catered for.

A dedicated activities coordinator supervises a comprehensive programme of events and excursions to keep all residents engaged and stimulated, though their participation, while encouraged, is entirely optional. Activities are planned in close consultation with residents and their families to ensure everyone has an interesting and stimulating calendar to look forward to.

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Care Provided by St Margaret's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kate Martin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for St Margaret's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

St Margaret's Care Home Reviews (87)

Total of 87, showing 1-20
9.9

St Margaret's Care Home has a Review Score of 9.9 (9.927) out of 10, based on 30 reviews in the last 2 years. Over all time St Margaret's Care Home has 87 reviews.

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Review from Debbie E (Granddaughter of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my granny is receiving. I have peace of mind knowing she's well cared for and I don't have to worry about her as much. The staff are fab and always ensure she's fed and encourage her to get involved in the activities, not that she needs much.

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Review from Anne B (Daughter of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at St Margaret's for some time now, and I'm really happy with the care she receives. The management is excellent-always professional, responsive, and genuinely caring. There are plenty of activities available, which keep her engaged and social. The staff do a great job creating a warm
and supportive environment. I would definitely recommend this care home to others looking for quality care for their loved ones.

Reply from Claire Cole, Marketing Assistant at St Margaret's Care Home

Thank you so much for your lovely review of your experience with St Margarets Care Home. The team care a great deal about making a difference to the lives of the residents, and we're so glad it's being felt by your family. All the best.


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Review from Shoib K (Friend of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always gentle and kind, attentive and patient. It is humbling to witness and reassuring that she is in good hands. I have no complaints, just praise for the care provided. Thank you.

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Review from B M (Son of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to stay here at St Margaret's Care Home she has had first class care. All the staff and management have been so helpful and caring, mum us treated with respect along with all other residents here.
The condition of the premises are all well maintained, very clean and hygiene.

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Review from Susan B (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy with care and support she is given here. We feel as a family she is safe, happy, cared for by staff and that the staff understand and know all her needs.

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Review from P M (Grandson of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service made the transition of care really easy for my Gran. The staff are fully committed to making sure my gran was well looked after, thanks to all the staff at St Margaret's. Management was fantastic and made us feel at ease.

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Review from Raymond H (Son of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here. The staff are all very nice and very helpful. The food is okay too.

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Review from Chris B (Son of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always clean. Friendly staff.

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Review from Ross C (Grandson of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident here for some time now, and I can't speak highly enough of the care and attention she receives. From the moment she moved in, the staff have treated her with such kindness, making her feel welcome and truly at home. The level of personalised care is remarkable and every need
is met with patience and understanding, and they always go the extra mile to ensure she's comfortable and happy. The facilities are clean, safe, and well-maintained, and there's always something for the residents to enjoy, whether it's group activities or quiet time in the lovely garden. We have peace of mind knowing Nan is in a place where she is not only looked after physically, but also emotionally, with carers who genuinely care about her wellbeing. Thank you, to all the nurses and care assistants for providing such outstanding care to our beloved Nan!

Reply from Maisie Lawrence, Marketing Assistant at St Margaret's Care Home

Thank you for your kind comments, we appreciate you taking the time to leave feedback for St Margaret's Care Home! Our residents' wellbeing is our main priority and it is great to hear that you are pleased with the quality of our care your nan receives. All of our team are committed to providing the best possible care experience and it is very rewarding to have their efforts recognised. We are delighted to know that she enjoys our activities program and spends time in our garden as well. Thank you once again, and take care!


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Review from John L (Son of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience of the home is outstanding, very polite and hardworking. The care home is very clean and I think my father will absolutely love staying here.

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Review from F M (Niece of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my very first contact by phone with St Margaret's, I knew that it was the place of care and dignity where my aunt would be well cared for as an individual. Every single member of staff from all areas of the home knows the residents and has time for them. A wide range of activities are provided
with residents feeding in ideas of what they would like to do. Trips out, beauty sessions, armchair yoga, sports, TV, and visits from the local nursery all ensure an active outlook for residents. It is a lovely, caring "home-from-home".

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Review from Charles H (Son of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the home.
The staff are excellent.

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Review from M F (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved to St Margaret's, she has been very happy. The staff are excellent. I am very pleased with my mum's care. She enjoys all activities. Had a lovely day out at the museum and other days out, she enjoys everything.

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Review from C B (Husband of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the cleanliness of the premises. Although the staff are extremely busy they will find a moment to engage. My family were especially pleased with the birthday spread put on for my wife.

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Review from Fiona B (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since joining the care home in October my mother has had excellent care in every aspect. The full staff has bent backwards to make sure she settled in without stress or distress. Her every whim is catered for, especially endless cups of tea. Any concerns the family has have been resolved and openly
and we have a good relationship with the staff. I feel I can query anything with them and they will help or find out who can. They see Mum as an individual with a real personality and not just a client. Everyone is polite and takes time to talk to Mum and have a joke with her. She feels involved in the home.

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Review from K S (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was reluctant to place Mum in a care home, I now have no worries. Reception is polite, friendly and always helpful with requests for Mum. Nursing, very attentive to the needs and ailments of Mum, calm and friendly. Carers, Mum is quite independent in the mind, the carers acknowledge this in her and
are always on hand to help with personal care and other needs. Cleaners, rooms and communal areas are kept exceptionally clean. Mum enjoys all her meals, especially cups of tea and cake, with great variety. The entertainment team are great, Mum enjoys all activities especially trips out. Overall a great care home. I can sleep at night knowing she is being looked after. Thank you.

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Review from F P (Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living at St Margaret's and am very well cared for. I really enjoy the activities with friends. It is very fulfilling. The manager and the team support me well.

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Review from I M (Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living at St Margaret's and am well cared for. I am treated with dignity and respect. I love a good game of bingo with the staff.

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Review from A M (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into full-time care last month after having spent some time in respite.
Staff have been so welcoming and friendly, making me reassured that Mum is well looked after.

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Review from B P (Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Margarets is a very friendly place and I am well cared for. I always enjoy my meals - the food is fantastic.

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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for St Margaret's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.927 for St Margaret's Care Home is calculated as follows: ( (334 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 358 Ratings = 4.927

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Margaret's Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Kate

Kate Martin

Job Title: Home Manager

What is your professional background?


I began nursing in 2010 where I worked in various areas of the NHS before moving over into the care home sector. Studying an MSc in the Health and Well-being of Older People, gave me the skills and confidence to dedicate my career to this client group- an area I dearly love. I have previously held posts in Clinical Lead, Deputy Home Managers and Head of Care Lead Nurse positions while continuing to work for a local agency in supporting the NHS, Marie Curie and St Columba's Hospices. I have experience in General Surgery, Renal and GI, Gynaecology, Medical Assessment Unit, Cardiac High Dependency, Medicine of the Elderly and Palliative Care.



As well as being a home manager, you are also a registered nurse, why did you first get into nursing?


Nursing found me. Following personal challenges in my own life, I found that my empathy and compassion for people developed and the need to help others became my focus. It's a phenomenal responsibility being a Nurse and I feel very privileged to have been given this opportunity.


What one thing do you enjoy most about your job?


I enjoy the challenge of being a new Home Manager and the fast-paced, ever-changing environment that is care. The position I am in allows me to see care delivery from all angles while building a service that is true to the needs of the individual.


What was a defining moment for you?


Providing palliative care to a 34-year-old lady with stomach cancer. At the time I cared for her, she had a son the same age as mine and had been diagnosed 2 weeks before her death. I learnt that day the importance of living in the moment and for being thankful for my family and son. You can't dictate the future but you can enjoy the present.?


What interests you outside of work?


I am a huge sports fan with special interests in rugby and football. Manchester United is where my heart will always be. I also enjoy walking with my dogs and spending time with my 5-year-old son. I also enjoy watching movies especially Sci-fi and thrillers as well as listening regularly to music. I have a personal interest in German history and sport.


Frequently Asked Questions about St Margaret's Care Home

What types of Care is St Margaret's Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Margaret's Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does St Margaret's Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at St Margaret's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Margaret's Care Home to the centre of Edinburgh?

1.4 mile(s) as the crow flies, distance by road may be significantly further.