St Margaret's Care Home

5 East Suffolk Road, Edinburgh EH16 5PH
Review Us
9.9 90 Reviews
  • St Margaret's Care Home, Edinburgh
St Margaret's Care Home offers a wide range of care services, including nursing, residential, dementia, respite and palliative care. Located in the welcoming area of Newington, the home is conveniently close to several parks, golf courses, and local amenities, providing residents with both comfort and easy access to the surrounding community.

The home features a well-designed layout across three floors, with each floor offering its own living and dining areas to ensure that peace and quiet are always within reach. Every room is furnished and decorated to an exceptionally high standard, creating a warm, homely environment.

St Margaret's Care Home boasts beautiful outdoor spaces, including a large main garden with raised flower beds, accessible from the ground floor. Additionally, there are two patio gardens on the first and second floors, providing fantastic views of Arthur's Seat and Salisbury Crags, which residents can enjoy at their leisure.

The on-site chefs prepare fresh, nutritious meals daily, offering a varied menu with options to suit all tastes. Special dietary requirements are catered for with care and attention.

A dedicated activities coordinator leads a comprehensive programme of events and excursions, designed to keep residents engaged and stimulated. While participation is encouraged, it is always optional, and activities are planned in close consultation with residents and their families to ensure everyone has an enjoyable and fulfilling calendar.
Show St Margaret's Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact St Margaret's Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Kate Martin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

St Margaret's Care Home Reviews (90)

9.9

St Margaret's Care Home has a Review Score of 9.9 (9.943) out of 10, based on 25 reviews in the last 2 years.
Over all time St Margaret's Care Home has 90 reviews.

Overall Experience
  • 76
  • 13
  • 1
  • 0
  • 0
Date Published
  • 90
  • 3
  • 12
  • 25
  • 65
Reviewer Connection to St Margaret's Care Home
  • 21
  • 17
  • 12
  • 7
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 81-90
Review from Anne D (Niece of Resident) published on 2 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle recently passed away at St Margaret’s having been resident there for 3 years.
He had moderate dementia and had been agitated and intermittently paranoid prior to the move. He settled well and had 3 happy, comfortable years with excellent care, several family parties at the home to mark special
occasions and many laughs. He had a large, bright, corner room on the top floor which caught the sunlight much of the day. We were very impressed by the cleanliness and happy, friendly atmosphere throughout the home and the family also felt welcome and part of the “St Margaret’s family”. We would particularly like to praise the St Margaret’s team for the exceptional end of life care and additional support to my father throughout my uncle’s residence at St Margaret’s and subsequently. Much appreciated holistic care!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa M (Great-Niece of Resident) published on 10 April 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall a lovely home which is made by the carers and other staff. All the staff show great care towards my Aunt and the other residents living there.
Value for money is scored down by the food and drink available. The quality of the menu could be improved. Would also like to see more facilities for
those who are sensory impaired.
My Aunt has settled in well and is very comfortable in the care home. She has formed a great bond and trust with her carers and nurses. The staff always make her feel safe and reassured and are also welcoming towards her other friends and family who visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth L (Sister of Resident) published on 31 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister couldn't be any better looked after than in St Margaret's. There is always activities going on and the residents even get taken out for ice cream. They held an 80th birthday party for my sister which was fantastic, as last year we weren't sure we would even get to celebrate since my sister
was so poorly. The excellent staff are all so friendly and it's down to them that my sister recovered as well as she did.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lauren M (Great-Niece of Resident) published on 29 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good standard of care and extremely understanding when the bill couldn't be paid until guardianship came through. Always looks clean and residents look comfortable. Decorated nicely and rooms are private. Plenty of activities and music always playing. Would recommend to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robbie M (Great-Nephew of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great aunt has been a resident for a while now and is doing much better than what she was when in the hospital. Great friendly staff that know how to look after their resident's with the utmost professional manner.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim S (Son of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were pleased to get my mother a suitable room at very short notice and the move was handled very smoothly by the care home. It took Mum a few weeks to settle in but she soon responded positively to the excellent care she received, celebrating her 99th birthday in style! Although Mum was often reluctant
to eat properly, the carers showed endless patience and ingenuity, which was much admired and appreciated by the family. We were pleased that this final phase of Mum's long life was spent in such safe, secure, well-equipped and well-run surroundings, amongst people who genuinely cared for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison J (Sister-in-law of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy to accept residents who may be classed as 'difficult' by their family. Extremely kind and gentle service by patient and knowledgeable staff. No unnecessary communication with relatives, but always able and willing to provide a detailed report on progress. There is good encouragement to join in
activities but they also accommodate those who prefer their own company. Open visiting hours at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rodger J (Brother of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional reception on making initial enquiry. Several care options available, all explained. Rooms arranged to suit residents and their needs accommodated. Caring staff, with most issues, addressed directly with residents. Support when required is provided to relatives to assist with settling residents
in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John D (Brother of Resident) published on 27 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been here for approximately 2 years and he is 84, he has moderate dementia and has very limited physical ability and variable ability to feed himself. My family and I are very pleased with the excellent care provided for my brother, who is doing well at the care home.
He is cheerful
and visits are good with myself or my family.
His room is bright, cheerful and the staff have arranged a large board for cards, letters, items relating to his past occupation and photos - a very good idea.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa (Daughter of Resident) published on 6 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a review based on my mum's stay to date. She has been a resident for just over 2 years now. On the whole the home and staff have been and are good. The inconsistency in management however has had a detrimental effect on the home and as a result the residents and staff have suffered. We also
feel there are not enough individual activities for the residents, our mum is one of the few who has still got full mental capacity and we feel this is not catered for. They shouldn't be expected to take part in group activities where everyone else has dementia or some degree. Also I was suppose to get a questionnaire in the post but didn't.
Reply from Bethany Gibbons, Marketing assistant at St Margaret's Care Home

Thank you very much for the feedback, we feel it is really important to hear the good comments and equally the not as good.
The new manager of St Margaret's is now in post. Lucy Duffin is an experienced manager with a track record for improving care home services. She is very passionate about person centred care and in particular activities based upon individuals preferences and individual goals. Lucy is meeting with activity leaders on a weekly basis and has also recruited a third activity leader for the home. In addition to this very positive news for St Margaret's residents, Lucy and the activities team have now introduced brighterkind’s Wishing Well scheme. The Wishing Well scheme is really centred around understanding our residents, finding out about their life story and getting to know the things they would really like to do, so that our caring team can help to make their wishes a reality – there have been some amazing success stories across brighterkind and the team are keen to get going with this in addition to the home’s daily activities programme.


The team at St Margaret's have been really wonderful in the period where they had a period of disrupted leadership, they showed real strength of character and passion for their roles. However, the feedback from the team since Lucy has arrived is positive. The team feel more settled and eager to grow in their roles. The feedback from Lucy is also very positive, she is really enjoying her time and is very focused on addressing any issues.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for St Margaret's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for St Margaret's Care Home is calculated as follows: ( (283 Excellents x 5) + (17 Goods x 4) ) ÷ 300 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Margaret's Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Kate

Kate Martin

Job Title: Home Manager

What is your professional background?


I began nursing in 2010 where I worked in various areas of the NHS before moving over into the care home sector. Studying an MSc in the Health and Well-being of Older People, gave me the skills and confidence to dedicate my career to this client group- an area I dearly love. I have previously held posts in Clinical Lead, Deputy Home Managers and Head of Care Lead Nurse positions while continuing to work for a local agency in supporting the NHS, Marie Curie and St Columba's Hospices. I have experience in General Surgery, Renal and GI, Gynaecology, Medical Assessment Unit, Cardiac High Dependency, Medicine of the Elderly and Palliative Care.



As well as being a home manager, you are also a registered nurse, why did you first get into nursing?


Nursing found me. Following personal challenges in my own life, I found that my empathy and compassion for people developed and the need to help others became my focus. It's a phenomenal responsibility being a Nurse and I feel very privileged to have been given this opportunity.


What one thing do you enjoy most about your job?


I enjoy the challenge of being a new Home Manager and the fast-paced, ever-changing environment that is care. The position I am in allows me to see care delivery from all angles while building a service that is true to the needs of the individual.


What was a defining moment for you?


Providing palliative care to a 34-year-old lady with stomach cancer. At the time I cared for her, she had a son the same age as mine and had been diagnosed 2 weeks before her death. I learnt that day the importance of living in the moment and for being thankful for my family and son. You can't dictate the future but you can enjoy the present.?


What interests you outside of work?


I am a huge sports fan with special interests in rugby and football. Manchester United is where my heart will always be. I also enjoy walking with my dogs and spending time with my 5-year-old son. I also enjoy watching movies especially Sci-fi and thrillers as well as listening regularly to music. I have a personal interest in German history and sport.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Margaret's Care Home to verify any information. View our terms and conditions. St Margaret's Care Home has an Enhanced Service - more info.