Brunel House

The Wharf, Box, Corsham SN13 8EP
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9.5 69 Reviews
  • Brunel House, Corsham
Brunel House Care Home is located in the picturesque village of Box, just off London Road. Brunel House is close to all the amenities in nearby Corsham and just five miles away from the Georgian city of Bath. With superb transport links, the home is easily accessible for visitors from all over the country.

The home provides luxurious five star accommodation for 65 elderly people and specialises in nursing, residential and dementia care. Features of this high quality new facility include, a hair dressing salon, cafe, library and individually designed en-suite bedrooms surrounded by beautiful landscaped gardens.

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Care Provided by Brunel House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Xyza Macutay-Malloch (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Brunel House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,150
    • Self-Funded Nursing Dementia Care from £1,150

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Brunel House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Brunel House Reviews (69)

Total of 69, showing 61-69
9.5

Brunel House has a Review Score of 9.5 (9.512) out of 10, based on 14 reviews in the last 2 years. Over all time Brunel House has 69 reviews.

Overall Experience

  • 44
  • 22
  • 1
  • 2
  • 0

Date Published

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Review from L Y (Daughter of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall standard of accommodation is excellent and the staff do a wonderful job of caring for the residents. The little touches like the reminiscence room, chickens, secure outdoor space, photos on walls, puzzles on walls, personal artefacts, prams and dolls etc. all make for an enriched living
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Review from Susan J (Daughter of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to a residents meeting in Jan 2016. It was well attended, we were all encouraged to ask questions, all of which were answered. Since then nearly all of the issues have been dealt with. I have really been impressed with the staff and the kindness they show to relatives and most of all residents.
It is never easy moving into a care home, and it's thanks to the staff that my mother has settled in so well. They always have time to talk to her, recently mum became quite ill and thanks to the Dr and staff she is getting better. Carry on the good work. Thank you.

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Review from Rosemary (Daughter of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I were so comfortable with the excellent care our mother received at Brunel House. Her room was lovely and the staff were warm and caring. I would recommend this home to anyone looking for a safe, warm and caring home for a loved one.

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Review from C C (Daughter of Resident) published on 12 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been in Brunel House approx 18 months. They are frail but do not have dementia/Alzheimer's. The staff at this residence have always been good/caring however since a new manager took over, patient and relative comments are being taken on board and acted on. Staff have now been granted
to give consistence both to residents, relatives but also for each other. The atmosphere is calmer, confident and the service far more efficient. Standards of cleanliness have improved in some ways though main meals continue to lack imagination/flavour. It seems there is much better support from management and a feeling of progress and confidence.

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Review from J B (Husband of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been here a week. We find the standard of caring has greatly improved since February 2015. The food is adequate, let down by poor evening meals though, many elderly people do not require much to eat in the evening we realise that but the staff could make more effort in preparing evening
snacks/meals. Soups are below the standard of the hospital.

Reply from Terry Allen, Marketing at Brunel House

This reviewer has added a negative comment about the food at Brunel House, however the score given for the food was Good.


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Review from Claire P (Daughter of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Brunel House are extremely caring. There is always a smiling face and a joke. They treat the "guests" with respect and genuine kindness. They try to be flexible with individual guests needs and wishes. I don't think any "care" home can be perfect but Brunel House does strive to improve
and listen to relatives concerns.

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Review from D S (Son of Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for your email.
I would like to add that I have generally been very happy with the care provided at Brunel.
I am pleased that the home have been able to reduce the reliance on agency staff in the last few months.

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Review from Wendy H (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I feel my mother is treated well, with dignity and respect and kindness. Her basic needs are met, she is fit and well physically although due to her condition she struggles mentally. the staff are always friendly and helpful to both her and myself, acting with great patience and understanding
at times. The activities are well run although I do not always feel my mother makes full use of what is on offer she perhaps needs some more encouragement to take part? But, I am very happy with her care and treatment at Brunel House.

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Review from Margaret B (Wife of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband, who died on 29th December has been a resident at Brunel House for 2 years. He first stayed there on respite care basis, while I had a hip replacement In March 2014. Because of my age and the limitations of my treatment, the family and I decided to make him a permanent resident. He did fret
for a bit at first, but I (at 87) could not give him the necessary attention. He accepted the situation and has been very comfortable there, well liked by all staff, whether carers or administrators. I have no regrets about his treatment - the staff are friendly (to residents and to relatives) and very welcoming - he has always been kept clean and comfortable.

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Current Review Score: 9.5 (9.512)

Overview of Review Score

The Review Score of 9.5 (9.512) out of 10 for Brunel House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.512 for Brunel House is calculated as follows: ( (110 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 166 Ratings = 4.512

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brunel House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (5)

Stacy

Stacy Perkins

Job Title: Dementia Ambassador

Joined: 2013

Hi, my name is Stacy and I am the Dementia Ambassador at Brunel House. My role as an ambassador is to promote person-centred care of the highest standard. I have recently qualified as a trainer with the Alzheimer's Society, this will play a key role in raising awareness and understanding of dementia, and make a positive difference to our residents by empowering our team to develop good practice.


I have worked within the care sector for 19 years and have been at Brunel House since 2013. Whilst at Brunel House I trained as a Care Practitioner and have also worked as an Activities coordinator.


Delivering activities and social events remains a big part of who I am. To make someone smile or hear them laugh, to be the person who has brightened someone's day, to be the ears to listen and the arms that comfort, to redirect thoughts and feelings that may shadow them at times: this is the best feeling in the world.


I live locally with my husband and two daughters. Family is everything to me and we spend our spare time creating cherished memories.


Mel

Mel Applegate

Job Title: Administrator

Joined: 2021

I love interacting with the residents at Brunel House as I carry out my administration duties. I provide support to the Home Manager, Deputy Manager, relatives and residents, as well as other departments within the home.


My biggest achievement whilst working here has been understanding the payroll admin because it was very difficult to get to grips with. It felt like learning a foreign language!
When I'm not at work, I like to spend time with family and friends; we go to the cinema or to the races.


Chelsea

Chelsea Marritt

Job Title: Care Practitioner

Joined: 2016

Hi, I'm Chelsea and I am a Care Practitioner, I completed my training whilst working at Brunel House.

I have worked at Brunel House for 6 years, although I have worked in care for 12 years. The best bit about my role as a Care Practitioner is the clinical practice and admin management of the floor whilst still being able to participate fully with the residents.


The accomplishment I'm most proud of is the creation of the dementia floor which I view as an excellent model to achieve the best possible outcomes for maintaining the quality of life.


When off-duty I love online gaming and I read a lot of sci-fi books, The Hobbit and The Lord of The Rings are among my favourites. I also like to explore the local Box hills and have been caving in the Boxwoods!


Tricia

Tricia Starling

Job Title: Receptionist

Joined: 2016

I've worked at Brunel House since 2016. I enjoy working in Reception and meeting all the relatives (they actually become friends after a while).


I have met a lot of very interesting people and shared many ups and downs with them. I believe it's nice to see a friendly face when you walk into the home and try to give a happy vibe to visitors.


I also get the chance to make friends with a lot of the residents and help them in whatever way I can.
I work with a lot of very nice, caring people of all age groups- I like that, especially as I am one of the oldest members of staff!


Claire

Claire Newbrook

Job Title: Customer Relations Manager

I thoroughly enjoy my role as Customer Relations Manager at Brunel House. It is a great home with a fantastic team of staff who offer great care to the residents. I am committed to helping families who are looking for residential care for their loved ones by supporting them through the process of choosing and moving in to the home. I strive to ensure that people's needs are met and they get the best experience they can. With a background working in care, I understand what an important and emotional time choosing a care home can be.


I am passionate about our local community and for residents to continue being a part of their local community while living in the home. In my spare time I enjoy volunteering and caravanning with my family and three dogs.