Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN
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9.7 102 Reviews
  • Cairdean House, Edinburgh
Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with dementia in mind.

Cairdean House has a homely feel, with lots of spaces where residents can relax and socialise, such as the coffee shop, cinema room and hair salon. There are various safe outdoor spaces for residents to enjoy, including a first-floor courtyard and large terraces, plus beautiful landscaped gardens that border woodland.

Residents are encouraged to play an active part in the home, from engaging in the daily goings-on to taking part in activities that they have always loved.

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Care Provided by Cairdean House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Burns (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2013

Funding & Fees Guide for Cairdean House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,785
    • Self-Funded Residential Dementia Care from £1,875
    • Self-Funded Nursing Care from £2,111
    • Self-Funded Nursing Dementia Care from £2,201
    • RESPITE Self-Funded Residential Care from £1,995
    • RESPITE Self-Funded Residential Dementia Care from £2,085
    • RESPITE Self-Funded Nursing Care from £2,321
    • RESPITE Self-Funded Nursing Dementia Care from £2,411

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cairdean House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Cairdean House Reviews (102)

Total of 102, showing 21-40
9.7

Cairdean House has a Review Score of 9.7 (9.749) out of 10, based on 27 reviews in the last 2 years. Over all time Cairdean House has 102 reviews.

Overall Experience

  • 72
  • 28
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Date Published

102
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Review from Kate P (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with Cairdean House Care Home and all its facilities. Our mum moved into the residential part of the care home and has instantly made friends. She was really lonely in her previous place.
There are so many activities going on that Mum can choose where she can go to.
There is a lovely
atmosphere there, the staff are all so friendly and welcoming. The customer relations manager, in particular, has helped Mum with the transition and with all the family members. I live in Kent but my two sisters live closer by.

Reply from Martha Piper, Reviews Team at Cairdean House

Hi Kate, thank you very much for taking the time to leave us feedback about your experience.
At Cairdean House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from A P (Daughter of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with Dad's experience at Cairdean House Care Home. He has been there five weeks and all the staff have been welcoming and friendly and he is well cared for. Dad is in a residential unit and was made very welcome by the other residents. There is a full activities program but he
can pick and choose what he goes to. He has occasionally complained about the food, hence the four stars.
The customer relations manager was very helpful during the application process and accommodated our need to move Dad in on her day off. We did feel that Dad's room wasn't quite ready for him when he moved in. It was minor issues that were easily fixed but it did affect the way we felt at what was already a very difficult time. This was a shame as it was avoidable however, the staff were able to sort out these minor issues quickly and since then we have been very happy.

Reply from Samantha Debenham, Reviews Team at Cairdean House

We are pleased to hear your father has had a positive experience in moving to Cairdean House, with a warm reception from the team and a full activities schedule for him, and all, to enjoy! At Cairdean House, our catering team work hard to ensure the meals provided are nutritious, made with fresh produce and appeal to all residents’ preferences. Feedback is encouraged so we can adapt the menu to suit all, so we will continue to work with your father to ensure his needs and preferences are accommodated for. Our team also work hard to ensure residents’ rooms are fully prepared ahead of move-in day. We make sure to not have multiple residents moving in in a short timeframe so we can dedicate our time to ensuring everything is ready for you.


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Review from Sheila L (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cairdean House Care Home has been transformational for my dad. It is an exceptionally welcoming and friendly place where all staff always greet residents by name. The nursing care and activity programmes are comforting and stimulating. The facilities are beautifully maintained with exceptional attention
to detail. The meals are nutritious. Dad’s regained lost weight. The hospitality to residents’ visitors is very welcome, especially the cakes! After his hospital stay, my dad really appreciates that staff always come to help quickly when he needs to use his buzzer. Cairdean is a highly nurturing and professional setting that we can’t thank enough for their care and support of Dad.

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Review from Andrew L (Son of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently moved into Cairdean House Care Home following an extended stay in hospital. From the outset, his level of care had been outstanding. Staff are incredibly engaging and caring and have made the transition very easy for my dad. The home is very well-appointed and maintained to a high
standard. The facilities and activities ensure that Dad's day is filled with engaging and interesting opportunities and he is a willing participant. It is comforting to see that staff are constantly assessing residents and encouraging them to participate in activities that best suit their own, and other residents', needs. Since arriving at Cairdean my dad's physical and mental health have improved dramatically and I have no doubt that much of that improvement has come around through the individual attention and support he has received from staff. The level of communication we receive is first-class and it is a huge comfort to know that he is in safe hands and being so well looked after.

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Review from James B (Brother of Resident) published on 4 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressive initial introduction to the attractions of Cairdean House, persuading me that this was a suitable place for my sister and this has been proven in practice since she moved in. Nursing, care and reception staff are warm, friendly, attentive and efficient and go the extra mile. The activities
are very fulfilling and wide ranging. Excellent food choice. Lovely outdoor areas to enjoy relaxation.

Reply from Martha Piper, Reviews Team at Cairdean House

Hi James, thank you very much for taking the time to leave us feedback about your experience.
At Cairdean House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from Pamela S (Daughter of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very moment I stepped through Cairdean House Care Home, I just had a gut feeling that this was the perfect place for my mum. All the staff are wonderful and the home is immaculate.
My lovely mum has only been a resident for three weeks and the staff have been absolutely fantastic at settling
her in. They really go out of their way to ensure both residents and relatives are fully supported.
The cafe on the first floor is second to none and a lovely place to have some 'mother and daughter' time to chat over a coffee and a cake.
The weekly timetable of activities is very encouraging to see with a great spread of different activities.
As a new resident, it will take some time for Mum to adjust but I couldn't have chosen a better home for her which provides enormous comfort to me, so all I can say is a great big thank you to all at Cairdean!

Reply from Martha Piper, Reviews Team at Cairdean House

Hi Pamela, thank you very much for taking the time to leave us feedback about your experience.
At Cairdean House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from Debbie C (Daughter of Resident) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Cairdean House in March. With family members, I visited other care homes, but always came back to Cairdean House. There was always a warm welcome from everyone and always a positive and active vibe, making a very tough decision easier. I wanted somewhere that was near to me for easy visiting,
allowed dogs, was modern, bright and had a garden. The timetable of activities on offer had to be suitable to my mum and 'doable'. I found that Cairdean met the brief, along with recommendations from friends.


The staff are fantastic, who can't do enough for the residents; and relatives too! There is a good choice of food and snacks available when required. There are plenty of communal areas to sit in including a cafe on the first floor.


If Mum is not too chipper, I help with the garden and chat to other residents which is a joy. What a laugh we have.


It will take time for Mum to adjust, but she is safe, I am happy to leave her and I have the support that I need.


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Review from Jean C (Sister of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience as a family has been very positive, very welcoming and informative prior and since my sister has been placed in Cairdean Care Home.
It is very early days, only been two weeks so far. She is still settling in, huge transition from moving from a five-bedroom home. She is now much closer
to all the family and enjoying more visits.
She does need encouragement to join in some activities, once there really enjoys them.
Very grateful for peace of mind knowing my sister is safe and loves the location of her room looking out to the garden.Thank you.

Reply from Holly Cole, Reviews Team at Cairdean House

Hi Jean, thank you very much for taking the time to leave us feedback about your experience.
At Cairdean House Care Home - Care UK, we set a high standard for ourselves so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from Mike H (Son of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my mother's fifth respite break in Care UK Nursing & Residential Care Services Cairdean House! She's prone to developing infections which leave her weak, needing help to get back to self-sufficient fitness before moving home again.
We've always been impressed with the warmth of reception at
Cairdean. The staff are welcoming and friendly (especially those who now know my mum well) and very thorough in their assessment of care needs. Comprehensive detail is efficiently recorded for medication, physical ability and aids, dietary requirements, details of any preferences, etc.
The carers in Mum's suite are very attentive; they've been quick to learn her routines and what she needs assistance with. She's always pleased to see me for some company, but she also clearly enjoys the banter that she's developed with a few of them.
We're well used to the excellent facilities at Cairdean and my Mum always picks out various activities from the weekly programmes to make full use of them. She's more entertained there than at home!

Reply from Holly Cole, Reviews Team at Cairdean House

Hi Mike, thank you very much for taking the time to leave us feedback about your experience.
At Cairdean House Care Home - Care UK, we set a high standard for ourselves so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from Gillian T (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I were naturally apprehensive about Mum moving to a care home but the staff at Cairdean House Care Home made the process, from the initial visit to Mum’s last days, as easy and collaborative as possible.
The building is modern, clean and fresh with large windows to allow residents to
see into the gardens. There are a number of places to sit with relatives with tea/coffee facilities readily available.
There was always a good choice of food at mealtimes and snacks available when required - even birthday cake!
There’s a regular timetable of activities in place to keep the residents engaged and stimulated and Mum was gently encouraged to take part. She particularly liked balloon tennis and the bands which played in the upstairs cafe.
The most reassuring thing for us though was undoubtedly the staff. Everyone involved in Mum’s care was professional while at the same time very caring and we were very happy leaving Mum in their care and it did feel like a home from home for her.

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Review from K J (Son of Resident) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We were well briefed by the customer relations manager on the facilities, staff, activities, and on what to expect to happen for a new resident. My mother was made very welcome on arrival and the staff are very professional, caring, and looked out for her by encouraging her to get involved in activities,
etc.

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Review from Fiona S (Daughter of Resident) published on 1 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent facilities, supportive and caring staff and team towards residents and family. Great variety of activities and good social interaction. Fantastic and nutritious variety of food and drinks available all day. Improvement - need to step up general housekeeping within rooms and toilets and increase
hygiene protocols in ensuites.

Reply from Samantha Debenham, Personal Assistant at Cairdean House

Thanks for rating your overall experience with Cairdean House 4 stars. We appreciate you taking the time out to review us and share your feedback. It’s great to hear that you find our facilities excellent and are happy with the activities programme and the dining menu/ experience. We are always looking at ways we can improve our service so thank you for sharing your thoughts on the general housekeeping. This is something we do take seriously at Cairdean House, our enhanced cleaning protocols continue, and these are constantly under review.


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Review from Robert P (Son of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, can’t do enough for the residents, very patient, also take the trouble to know and remember relatives. Kind and caring atmosphere.
My mother especially loves birds, great having a feeder outside her window but getting to it is not easy and don’t want to bother busy staff. Having someone
stocking it up every few days would be great but appreciate time is limited.
Finally, having a phone in each unit that relatives could phone directly would be great and save staff e.g. in the evening from having to take the phone up from reception.
Thank you for all you do, it’s great having peace of mind knowing my mum is safe and well cared for. So very much appreciated.

Reply from Gillian Goodall, Home Manager at Cairdean House

Thanks for rating your overall experience with Cairdean House 5 stars.
We are delighted to hear you are happy with the care your mum is receiving and with your comments about our team.
Thank you for taking the time out to review us and for sharing your feedback, we are always looking at ways we can improve the service we offer. Our lovely maintenance man has handmade four new bird feeders which now allow wheelchair users to help fill and clean them. Regarding your comment to having a phone in every suite, we do have three phones on every floor, unfortunately, if a carer/nurse is dealing with a resident, if it’s a protected mealtime (12-1.30 and 4.30-6pm) or a medication round then those that are ‘phone holders’ are unlikely to answer as they are directing all attention to our residents. We do allow residents to have phones in their room, but at the moment we don’t automatically have phones available in every room.

Once again thank you for your lovely comments.


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Review from S G (Son of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cairdean House in February and the staff have all been really great with her since her arrival. They made sure she settled in well and quickly and give us regular updates on her progress.


The home offers a wide range of activities and my mother is much more mentally stimulated

as a result. She is always encouraged to take part which means she is doing things that she won't otherwise have considered.


The home is modern, clean, and has a nice cafe area upstairs where visitors can sit with the residents. This makes it feel much less like a traditional home.


The food is varied and the resident chief made a fantastic birthday cake to celebrate my mum's 90th birthday.


We are really pleased with the home and grateful to the super staff who do a great job looking after the residents. Thank you


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Review from G G (Brother of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the entire team at Cairdean House Care Home for the excellent care given to my brother since he moved in last year. Knowing that he is in a fully supported environment is very reassuring and appreciated by our family. Particular thanks and appreciation to the customer relations
manager whose gentle, professional manner has been greatly valued.

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Review from Duncan M (Nephew of Resident) published on 30 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not have the opportunity to visit Cairdean House Care Home before my aunt entered but I had to become involved early on as I am my aunt’s financial attorney. I was immediately struck by the responsiveness, helpfulness and professionalism of the customer relations manager and this has continued
through all our further interactions. My mother was a resident in other Edinburgh care homes until last year and the availability of a customer relations manager as a single point of contact at Cairdean for family and friends makes an enormous difference.
Since my aunt entered the home in October 2021 she has been very contented, she comments very favourably on the food, how friendly the staff are and that she is being very well looked after. My wife and I have been able to visit a few times and all our contact with staff on reception, the customer relations manager and in the suite has been very positive. The home is modern, clean and Covid precautions are taken very seriously. A good choice.

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Review from Sarah C (Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Cairndean as it was local for our Mum and always looked like a nice place whenever I drove past. The time had come quite urgently for my Mum to find a home to support her needs and it was a very stressful time finding somewhere quickly. Cairndean their Customer Care Manager were absolutely
fantastic and understanding. The ‘on boarding’ paperwork process for Mum was quick and simple and they kept in touch and always phoned when they said they would. The confidence in dealing with them made the whole process less stressful. And we knew that Mum would be well looked after as the staff were so engaged, professional and involved. Six months on and Mum has settled in and seems to have a new lease of life. The activities are fantastic and you can pop in whenever and are treated like one of the family when you do. The staff are amazing and the care standard is great. It gives us all peace of mind knowing that Mum is being looked after so well.

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Review from Stephen B (Son of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father died earlier this year and the day we buried his ashes, my mother suffered a heart attack. After a short visit to hospital, she returned home but then had a significant stroke. This resulted in her being paralysed down her left side. She now needs full-time nursing care.
My father had been
in Cairdean House Care Home when he died and we had been impressed by their sympathetic support and deeply caring approach. The helpful staff made the decision to move Mum to Cairdean very easy. She now is in an environment with caring staff and friendly residents. She now participates in organised activities with other residents and joins them in the lounge areas. We are confident she has access to the social and medical care she needs now.
With the area she is in getting busier, she sometimes finds getting attention from staff takes too long.

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Review from Peter R (Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My growing mobility problems and my wife’s dementia had made it too difficult to maintain our flat, forcing us to consider both going into care together. During the lockdown, seeing a home was almost impossible but Cairdean House Care Home allowed us to visit. The large, modern, well-decorated bedrooms
appealed and the home was also close to family. The customer relations manager could not have been more helpful in making the move. A removal company took small items of furniture, ornaments and our luggage for the 40-mile move. From the start, every effort was made by staff to make us welcome; so by the time we arrived our bedrooms were ready, cases had been unpacked and clothes put away. After six weeks, we are settling into a new way of life, where the daily program of activities aims to keep the “little grey cells” working. My wife is finding new friends while being cared for by staff who understand her, and this frees me to become involved in different activities.

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Review from Margaret M (Friend of Resident) published on 26 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My best friend moved into his new home this is what it has become to him in April home.
I looked after my friend for many years and the decision to move was very difficult. However thanks to the manager and staff he is a changed man he is so happy to become the person I knew laughing getting lots of
stimulation not to mention cocktails and basically leading a new life. This home is different and I've been involved with a few in my career the staff treat the residents as though they are part of a large family sometimes
One to one. My friend says he's made so many friends both staff and residents and is enjoying his life more than he has in years. The staff are very welcoming to relatives and visitors which I see as a bonus. Even under these Covid restrictions staff have gone above and beyond. A sign of a great care home is hearing laughter and that stands out here.
Thank you for all you do on behalf of both my friend and me.

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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Cairdean House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Cairdean House is calculated as follows: ( (263 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 315 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cairdean House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 23 Feb 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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