Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN
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9.7 102 Reviews
  • Cairdean House, Edinburgh
Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with dementia in mind.

Cairdean House has a homely feel, with lots of spaces where residents can relax and socialise, such as the coffee shop, cinema room and hair salon. There are various safe outdoor spaces for residents to enjoy, including a first-floor courtyard and large terraces, plus beautiful landscaped gardens that border woodland.

Residents are encouraged to play an active part in the home, from engaging in the daily goings-on to taking part in activities that they have always loved.

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Care Provided by Cairdean House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Burns (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2013

Funding & Fees Guide for Cairdean House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,785
    • Self-Funded Residential Dementia Care from £1,875
    • Self-Funded Nursing Care from £2,111
    • Self-Funded Nursing Dementia Care from £2,201
    • RESPITE Self-Funded Residential Care from £1,995
    • RESPITE Self-Funded Residential Dementia Care from £2,085
    • RESPITE Self-Funded Nursing Care from £2,321
    • RESPITE Self-Funded Nursing Dementia Care from £2,411

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cairdean House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Cairdean House Reviews (102)

Total of 102, showing 81-100
9.7

Cairdean House has a Review Score of 9.7 (9.749) out of 10, based on 27 reviews in the last 2 years. Over all time Cairdean House has 102 reviews.

Overall Experience

  • 72
  • 28
  • 0
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  • 2

Date Published

102
5
14
27
75

Review from Sandra M (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care at Cairdean House, on the whole, to be of the highest quality. The regular staff team are extremely good and take the responsibility of care very seriously. The management is approachable and responsive. If there is a downside it would be the reliance on agency staff which can make the
quality of care more variable.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We are pleased to confirm that agency usage has been steadily decreasing at Cairdean House and we are now in a much better position than we had been. This remains a key focus for us and we will continue to work towards reducing the use of agency staff further.
Thank you again for taking the time to share your views, your feedback is important to us.


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Review from J T (Daughter of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so nice knowing that Mum is in safe hands 24/7. I know everyone writes this but it really is true! There are ups and downs to her life but it is how the staff and management deal with the downs that shows their care and commitment to her welfare. Thank you.

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Review from Sandy M (Son of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well cared for and is content where she is.
She has improved physically and mentally through the care that she enjoys here.

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Review from David B (Son of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A caring environment that is clean and friendly.
Staff approachable and kind to residents and family members.
A regular rota of activities on option.
Food gets average and at times scanty praise - a challenge to please numerous needs and tastes.

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Review from J H (Friend of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident and his wife were admitted 10 months ago and the welcome they received was very kind and caring. They had been discharged from a busy care of the elderly hospital ward, which was constantly noisy, with little privacy. Sadly my friends' wife died in rather tragic circumstances and the kindness
and professionalism shown by the staff was very reassuring. Those who could came to the crematorium and were a great support. All the staff continue to show great kindness to my friend and are encouraging him to mix in activities more. My only comment is the noise of buzzers taking time to be answered.

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Review from Kenneth (Son of Resident) published on 20 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As care homes go and I have not been in many, I would rate Cairdean highly for the care and support given to my Mum by the carers and staff in my Mum`s unit. We have had a few falls and bumps over the years and these have been dealt with professionally and with care. I must admit that we have had the
odd occasion when we have had to bring a couple of things`s to the attention of the Management and these have been dealt with right away.
Care UK should really have a good look at the prices they are charging for elderly care and the last price increase under the guise of rising food prices was ridiculous considering from our point of view our Mum hardly eats very much.
The activities from my point of view are quite poor with the same things going on most weeks and not that much to stimulate the residents. The outdoor trips are few and far between and I think that is down to cost - eg these trip have to be accompanied with carers so agency staff would have to be brought in.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. The prices at Cairdean are comparative to other care homes in Scotland and are typical for the facilities and care we offer. We are sorry to hear that the activities did not meet your expectations. We do offer a full and varied activities programme at Cairdean and encourage all residents to take part. We endeavour to ensure that residents get out as much as possible by scheduling outing typically three days a week. Your feedback is important to us and we would very much like see your mother engage in more activities. Therefore, Michelle, the home manager, will arrange a suitable time for you to meet with the activity team to determine how we can improve the activities offering for her.


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Review from Frances P (Daughter of Resident) published on 13 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been impressed with the number and standard of the care team in my mum's unit.
Our mum looks well and almost always looks well groomed. She is settled and happy in the unit.
We are made to feel welcome when we visit and find the care team friendly and approachable.

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Review from Stewart D (Son of Resident) published on 8 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were quite fortunate in securing a place at Cairdean but since my Dad became a resident I have nothing but good things to say about the home. All staff have been very welcoming and supportive and any queries have been dealt with very promptly. A big weight off our families minds knowing that my Dad
is so well looked after.

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Review from Alistair D (Son of Resident) published on 1 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited several care homes in the local area with my wife and my sister to find a new home for mum, we thought that Cairdean House was the most impressive as far as first impressions went. Thankfully mum agreed, and she has settled in very well since arriving just over three months ago. The good
first impression we received has been amply confirmed during that time. We are very pleased indeed with Cairdean: a bright, modern and comfortable building, with very professional staff who are both attentive and cheerful. In the case of a brief health concern which entailed a visit to the hospital, we were kept fully briefed by the nursing staff at all times, which was very reassuring.

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Review from PCK (Husband of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my wife receives and activities are great.

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Review from Nancy M (Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well looked after. Carers are very helpful and there are always people to chat with. There are always activities going on. I am glad I came to 'Cairdean House'.

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Review from Douglas Y (Wife of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Cairdean House Care Home for 2 1/4 years following 2 strokes. After 5 1/12 years at home he was becoming too much for me to cope with physically. We were able to make the decision together at that time for him to become a resident. He has been well cared for at Cairdean on the
whole (some carers better than others) kept clean, tidy and well fed. He has now deteriorated, with the start of vascular dementia and cannot do much for himself. I visit very regularly almost daily and know if anything has not been attended to for my husband.

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Review from Gillian (Daughter of Resident) published on 15 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited many homes before Cairdean - clear 1st choice. Many homes focus on large lounges where residents gather spending long periods unstimulated. Cairdean is welcoming, bright, fresh & modern. The building doesn't feel like a care home. My Mother is young, so important to retain as much independence
as possible and have a life instead of an existence. Activities team provide amazing programme - which has included..Exercise - Zumba, Tai Chi, Oomph, gentle exercise walking and gardening groups. Sport - crazy golf, basketball, darts. Hobbies-baking, crafts, bingo, games bonanza. Spiritual/Religion-bible study, Communion, Services. Something for everyone & participation up to resident. 1st class facilities - café, retro kitchen, cinema, small private rooms, library, fab choice of outdoor areas! Care provided by Unit Managers, Nurses,Team Leaders, Care Assistant - do a fantastic job always treating residents as individuals. I feel supported myself (can be very hard to adjust to relative requiring a care home).

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Review from Iain C (Son of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I realised that my mother's dementia meant that she could no longer live safely in her own home, which was a two hour weekend journey away, I wanted her to move to Edinburgh to live near me. I had watched Cairdean being built and she came to stay soon after it opened. The care she has received
has taken a great deal of worry from my shoulders. I know she is being well looked after, being treated with respect and is happy. I am now able to visit her much more easily on any day, at any time. The fellow residents and staff-organised activities have given her a social dimension which was largely missing in her life latterly. I would happily recommend Cairdean to anyone.

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Review from Joanna C (Daughter of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough from the manager down through to all the staff they were at all times kind, considerate, empathic and most supportive. My mother enjoyed the company and attention which was always positive. The home has a definite home from home feel as every little to big provision is
thought through and expertly put in place. There is at all times a calm caring atmosphere which helps residents settle and enjoy their stay. Thank you is too small a word for what Cairndean do.

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Review from Edna M (Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy and hope to be here a long time.

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Review from Kathie M (Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here and I am kept busy which I love.

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Review from Margaret C (Daughter of Resident) published on 10 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We appreciate the kindness and understanding shown towards my mother who at times can be difficult.
I notice that there has been an increase in the number of activities provided and my mother is discussing attending some of these which is encouraging.

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Review from D R (Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love my bedroom and think the view is fantastic, the care I receive is of excellent quilt and there is always someone there to assist me. There is always something going on either in the unit itself or in one of the public paces i.e. retro kitchen or terrace cafe. In fact I like to come back to my
room so I can relax. The care home is always kept clean and always smells fresh. I would definitely recommend the home to friends and family.

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Review from J M (Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for over 1 year and expect to be here the rest of time, which I hope will be a long way away. I find myself safe in my surroundings, the place is always clean. There is always activities on and find there is always something to do. The staff are all great and feel I can speak to any
them about anything, especially one lady who is very caring.

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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Cairdean House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Cairdean House is calculated as follows: ( (263 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 315 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cairdean House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 23 Feb 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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