Foxbridge House

Sevenoaks Road, Orpington BR6 7FB
Submit a Review
9.7 164 Reviews
  • Foxbridge House, Orpington
Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care.

The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy a wealth of luxury features, including a hair and nail salon, a retro-themed cinema and a coffee shop perfect for socialising. All of the bedrooms have en-suite facilities, a TV and a 24-hour nurse call system.

Breakfast, lunch and dinner are the cornerstones of daily life at Foxbridge House. The team places importance on protecting residents' meal-times as good nutrition and hydration are key to staying well. Family members are very welcome to 'book-in' and join their loved one for a meal.

Show Foxbridge House on the Map

Care Provided by Foxbridge House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Stella Barnes (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2013

Funding & Fees Guide for Foxbridge House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,804
    • Self-Funded Residential Dementia Care from £1,894
    • Self-Funded Nursing Care from £2,044
    • Self-Funded Nursing Dementia Care from £2,134
    • RESPITE Self-Funded Residential Care from £2,014
    • RESPITE Self-Funded Residential Dementia Care from £2,104
    • RESPITE Self-Funded Nursing Care from £2,254
    • RESPITE Self-Funded Nursing Dementia Care from £2,344

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxbridge House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Foxbridge House Reviews (164)

Total of 164, showing 1-20
9.7

Foxbridge House has a Review Score of 9.7 (9.723) out of 10, based on 50 reviews in the last 2 years. Over all time Foxbridge House has 164 reviews.

Overall Experience

  • 100
  • 57
  • 4
  • 2
  • 1

Date Published

164
14
26
50
114

Review from T O (Son of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very pleased with the overall support and care that my mum has received since she moved from her previous care home in Lewisham. My wife and I brought mum down to the cafe on the ground floor, which is pleasant space used by family and friends. The drinks and snacks provided are always
of good quality and plentiful. If I had a slight criticism on the day, it was that mum's hair looked like it need a wash, but overall the quality of care is good, and would always highly recommend Foxbridge Home.

Reply from Samantha Debenham, Reviews Team at Foxbridge House

Thank you so much for sharing your feedback with us. We're delighted to hear that you and your wife are pleased with the care your mother has received since moving to Foxbridge House. We truly appreciate your kind words about the overall support and the quality of our cafe area.

We also value your constructive comment regarding your mum’s hair, and we apologise if this has been an area of concern during your visits. We will ensure that our team continues to focus on all aspects of personal care to ensure that every resident feels comfortable at all times.

We are grateful for your recommendation and will continue striving to maintain the high standards of care that we pride ourselves in providing at Care UK. Should you have any additional concerns, please do not hesitate to reach out to the Home Manager, or any of the team at Foxbridge House, who will be more than happy to assist you further.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J O (Daughter-in-law of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother in law with my husband. We took her downstairs to the care where she enjoyed a coffee and some snacks. The home is clean all the staff are very friendly and help us if we need to transfer my mother in law from an armchair to her wheelchair. On all the occasions I have visited I
have been impressed with Foxbridge House. The staff always remember us and I know my husband is happy with his mums care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John L (Friend of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home always clean & fresh. Staff are helpful and polite. Food very nice. My review is only based on my experience as a regular visitor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Daughter of Resident) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Foxbridge House since July 2024. The outstanding feature of the home is the embedded culture of kindness amongst the staff. This isn't an easy thing to achieve. It requires a lot of work and input from everyone - from the point of recruitment, through training, processes
and procedures and regular supervision. Well done to all the staff for achieving this. It contributes so much to the feel of the home and the services provided. The home is purpose built and well designed, with a cafe for visitors, a lovely cinema room, spacious corridors and rooms and a two beautiful and accessible gardens. There is a wide variety of activities managed by an incredibly enthusiastic lifestyle team. Congratulations to all the staff for achieving such high quality care in such a kind environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C A (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

A warm welcome awaits you at Foxbridge House. In reception you will find Cherry's cafe, offering delicious homemade cakes, cookies and a wide range of coffees and teas. This is a relaxing area to visit with mum and other family members. In this ground floor area, you will also find the hairdressing
salon, a very comfy cinema and the management offices, with a kind and helpful management team who operate an open door policy. The resident's rooms , are spacious with huge windows and lovely drapes. It is also well-furnished. However, the furniture is a bit dated and could benefit from some upgrading. The carers and nurses are caring and kind working jolly hard to give the best care to your loved ones, but when they are short-staffed though, I notice the dip in service. My mum has difficulty chewing, so the kitchen provides a variety of creative and well-presented soft foods, which she enjoys eating. I'm very grateful to the team for taking such good care of my mum.

Reply from Samantha Debenham, Reviews Team at Foxbridge House

Thank you for taking the time to leave feedback for Foxbridge House. Your kind words and lovely feedback will be greatly appreciated by the team. I am pleased to read you have had a positive experience with the care provided to your mum. I would also like to thank you for bringing your concerns to our attention regarding the furniture and the staffing levels. I understand that furniture has started to be replaced. Some furniture has already been received, and I can confirm an order was place in December and we are waiting upon delivery. Another order is going in today. In regards to the staffing levels, I can confirm that the staffing levels are above the required amount in the Willow Suite. Please be assured that staffing levels are checked on a daily basis to ensure that the care needs for our residents are met. Should you have any further concerns you can contact the Home Manager directly or the Compliments and Complaints Team on complimentsandcomplaints@careuk.com. At Care UK, we hold ourselves to high standards and will always take learnings where needed. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Friend of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxbridge House has proven an ideal environment for my mum in law. She had previously been in a care home which was not sufficient to her needs and where she was not happy. The move to Foxbridge has been transforming, she has room to walk at will, which has helped with her general health and fitness
and the staff are friendly and kind. She does join in with the activities. When asked she will tell you that she likes the home and she is so obviously content to be there. She seems to be much more alert and engaged despite her advancing dementia. The facilities are comfortable with a variety of places to sit and interact, from the cafe to the lounge to the cinema and safe garden areas. What you won't experience here is a cramped lounge full of ranks of seated old people staring blankly at a blaring TV screen. The food is high quality, fresh cooked and varied and the home is well run with qualified nursing staff on hand when needed. I would highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L W (Daughter of Resident) published on 19 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this on behalf of my father who came to visit the home looking for a suitable accommodation for my mother who has Alzheimer's. He was so very impressed with how clean and luxurious the home was. He said the staff were very friendly and he felt confident mum would be well cared for. Unfortunately
for us the home is too far from us and dad felt the journey to visit mum would be too much. Other than the distance, he highly recommends this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kenneth C (Brother-in-law of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To all the amazing staff at Foxbridge House. We would like to thank them for all their help in settling our relative into their care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David F (Husband of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to Foxbridge House on the 31st of July 2024. Unfortunately, she was more ill than we had realised and she passed away on the 23rd of August 2024. During her short time spent in the home she was exceptionally well looked after. The staff there are superb at their jobs and my wife
was as happy as she could have been considering that her health was failing each day. The home is to be recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe J (Daughter of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently stayed for an 8-week period of respite and I could not be more pleased with the care he received. The home itself has a wonderfully spacious and airy atmosphere which made every visit feel welcoming and comfortable. One of our favourite features was the lovely garden, a sanctuary
where we could go for daily walks and enjoy fresh air with his wheelchair. Cherry's Cafe on the ground floor was another high, it provided a perfect spot to sit and relax away from the residents' lounge where we could enjoy a cup of tea and a slice of cake. It's such a thoughtful touch that made a big difference to our experience. Placing a loved one in a care home is never easy, but knowing that my dad was in such safe caring hands, gave us great peace of mind. The team here went above and beyond to make his stay as comfortable as possible. Thank you to everyone involved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Niece of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxbridge House is a pleasant care home, residential and nursing home. The staff are highly skilled, pleasant and always helpful, all the staff. the residents are treated very well and with dignity and respect and as individuals. Residents all appear happy and settled including my uncle. We feel very
reassured that he is well cared for happy and settled. 'Thank you' to all the management and care staff and team for making Foxbridge a happy home for all residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John C (Husband of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arranged for my wife's discharge from the hospital to Froxbridge House. The room she was given was very spacious with excellent full-length windows onto an outside seating area. The facilities at Foxbridge House are first class. The staff are always welcoming and supportive and the food/menu choices
are both excellent. The general atmosphere is light and comforting. All in all highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Resident) assisted by family/friend published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a brief visit to hospital, I was delighted to return home to Foxbridge House. Everybody is kind to me and very helpful, especially when I need a shower and toilet. Carers smile a great deal. The food and snacks are excellent. I wish that my carer would clean my glasses each morning. People welcome
my husband and are kind to him and let him help me at meal times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Husband of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife can be very challenging, particularly because she does not understand the spoken word and is unable to speak. Her care is consistently outstanding. Carers show a full understanding of her many needs and are always kind and patient and undertake whatever is necessary and however difficult. The
management team are always accessible and very helpful. Relatives are treated with kindness and care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the 6th of June 2024, we celebrated D. Day with a party and live performances in the garden. The staff decorated the garden with bunting and we were served snacks and drinks in the sunshine. I enjoyed it very much what a wonderful day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Daughter of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The way the home is set out is great the care is where you come in is laid out so everyone has enough space. The corridors are wide enough for people to pass if someone is in a wheel chair the garden is beautiful and well-kept. If there is a problem I see the nurse or management. Last month they had
the D Day celebration out in the garden and it was amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although putting your family member into a care home is not always what you would want, knowing that the staff are kind, caring and helpful is a needed reassurance. I send them my heartfelt thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K B (Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you to all the staff at Foxbridge House for your care and kindness and made my stay here a very happy time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P R (Wife of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the staff are brilliant and caring but dad is not so keen on the night staff. Clean room dad and looked after. Have a joke and a laugh with some which is great and they are patient with him. The kitchen on our floor - cut and cutlery is really unclean. Would be good to have a variation on desserts,
always the same but on the whole nice food. The cafe downstairs is great plus dad loves selecting a cake as a treat. Also, the laundry is very good.

Reply from Samantha Debenham, Reviews Team at Foxbridge House

Thank you for taking the time to write a review and for your kind comments. At Foxbridge House we hold ourselves to a high standard and appreciate all feedback that will help us to maintain and improve our standard of offering to residents, families, and visitors. We have recently reviewed how we wash up after meals and in light of your comments, we will be reviewing this process again. Regarding the menu and food offerings, this was reviewed a couple of months ago with the involvement of residents to allow them the choice of what they would like to see on the menu. We would be more than happy to discuss this further and review the menus where possible to offer a broader choice. Please feel free to speak to the home manager directly should you wish to discuss your concerns further.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa T (Daughter of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with how the home is managed and run. The majority of staff are lovely and friendly and generally my dad is very well looked after. The facilities are fantastic and the garden is lovely to look at and is always kept well maintained. It's nice to know that we can leave him there and
know that he will be looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Foxbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Foxbridge House is calculated as follows: ( (433 Excellents x 5) + (119 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 571 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxbridge House is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Stella

Stella Barnes

Job Title: Home Manager

There are many different aspects of my role as Home Manager at Foxbridge House, but one of my favourites is the opportunity to meet and get to know residents and their families. It’s a huge privilege.


Every person we care for is at the heart of their care: they make decisions about how they want to be cared for, how they want to spend their day and live their life, and we support them to make that happen.


Central to achieving that is having a superb team. We have great people at Foxbridge House who are determined to do their best for residents, relatives and for each other. I’m here to support them to succeed, and Care UK supports me to succeed as well.


While this job is high-pressured and there’s a lot to juggle, the feeling at the end of the day of knowing that you’ve done the best job you can is second to none.


Frequently Asked Questions about Foxbridge House

What types of Care is Foxbridge House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Foxbridge House provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Foxbridge House have?

There are 80 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Foxbridge House?

Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Foxbridge House to the centre of Orpington?

2.2 mile(s) as the crow flies, distance by road may be significantly further.