Foxbridge House

Sevenoaks Road, Orpington BR6 7FB
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9.7 164 Reviews
  • Foxbridge House, Orpington
Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care.

The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy a wealth of luxury features, including a hair and nail salon, a retro-themed cinema and a coffee shop perfect for socialising. All of the bedrooms have en-suite facilities, a TV and a 24-hour nurse call system.

Breakfast, lunch and dinner are the cornerstones of daily life at Foxbridge House. The team places importance on protecting residents' meal-times as good nutrition and hydration are key to staying well. Family members are very welcome to 'book-in' and join their loved one for a meal.

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Care Provided by Foxbridge House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Stella Barnes (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2013

Funding & Fees Guide for Foxbridge House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,804
    • Self-Funded Residential Dementia Care from £1,894
    • Self-Funded Nursing Care from £2,044
    • Self-Funded Nursing Dementia Care from £2,134
    • RESPITE Self-Funded Residential Care from £2,014
    • RESPITE Self-Funded Residential Dementia Care from £2,104
    • RESPITE Self-Funded Nursing Care from £2,254
    • RESPITE Self-Funded Nursing Dementia Care from £2,344

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxbridge House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Foxbridge House Reviews (164)

Total of 164, showing 21-40
9.7

Foxbridge House has a Review Score of 9.7 (9.723) out of 10, based on 50 reviews in the last 2 years. Over all time Foxbridge House has 164 reviews.

Overall Experience

  • 100
  • 57
  • 4
  • 2
  • 1

Date Published

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Review from Beverley T (Wife of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxbridge is a beautiful residential and nursing care home where all the staff are so very kind compassionate and friendly. All the staff go the extra mile to care for the residents. They provide lots of activities and great entertainment to keep the residents happy It’s a great home to live in with
beautiful furnishings and all the lovely delicious food served to the residents and cakes specially baked on the resident's birthdays. The staff keep it very clean and all the residents’ clothes and bedding are washed regularly and their rooms cleaned. The resident's rooms are all comfortably furnished with beds, armchairs and TVs with dressing tables and wardrobes and fresh bed linen and towels supplied. The residents are greeted on their first day with a beautiful vase of freshly picked flowers. We would thoroughly recommend Foxbridge and award this home with 5 Stars.

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Review from R B (Respite Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoyed my two weeks of respite care at Foxbridge House. The staff have all been caring and helpful. The food was appetising and varied and always beautifully served. The only drawback was the very early timing of the evening meal at 5:00 pm which made the night seem very long. Presumably, this is
done in order to allow staff to finish at a reasonable time.

Reply from Samantha Debenham, Reviews Team at Foxbridge House

Thank you very much for taking the time to write a review for Foxbridge House and for your kind comments regarding our caring and helpful team. We're pleased to hear that you enjoyed your experience with us and that you found the food appetising, varied and beautifully presented. We would like to reassure you that we do have refreshments available throughout the day and night should a resident like a drink or a snack and that our main kitchen is open until 8pm. If a resident should wish to eat a little later, we are more than happy to facilitate this. We hope you will consider Foxbridge House again should you need further care and support.


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Review from Kevin T (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Foxbridge House for 6 months and her overall health improved significantly within 2-3 weeks, I believe this was a combination of her weight and diet being monitored plus having 3 hot meals a day being available to her which are of a very high standard. The staff will
make tea for my mother throughout the day. Most importantly my mother has company throughout the day.
Everyone who works at Foxbridge House is cheerful and will always speak to you, not just on a care level but on a personal level too. My late father was a care resident, not at Foxbridge House, and the interaction with residents and family was not to the level I have experienced here.
The rooms are clean and the laundry service is very efficient.
My mother has direct access to a large patio area, as we move into summer this area is so valuable, there is also a large formal garden.
Above all, I feel my mother is safe and well cared for at Foxbridge House.

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Review from Kath H (Friend of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home with her husband after searching many other places.
Everyone here is so kind and attentive.
Food is excellent and level of care, outstanding.
Very good value for money.
Excellent gardens.
Couldn't ask for more.

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Review from Julie B (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Foxbridge House for nearly a year and is very happy there. He was very poorly when he first arrived but due to the excellent nursing, he is so much better.
The food is very good, like restaurant quality. All the staff and carers are very friendly and in my opinion genuine. The
care home itself is very well-furnished and clean. Visitors can get refreshments and lovely homemade cakes.

Reply from Jody Sedgwick, Reviews Team at Foxbridge House

Thank you for this wonderful review. I have shared your thoughts with our team and of our fabulous smiley front-of-house team. Thank you for putting your faith in us and for taking the time to write this review. Warmest regards.


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Review from Brenda P (Friend of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed by the friendly atmosphere at Foxbridge, the staff are so caring. It's wonderful having the space to meet with our friend who lives at Foxbridge. The activities are varied and fun, and residents receive excellent care.

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Review from June H (Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The people here are very helpful and kind to all and the rooms in the home are all very clean and tidy. The food is always excellent.

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Review from F T (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not speak more highly of Foxbridge House which, I believe, is entirely down to the quality and nature of the staff they employ. Every member of the Foxbridge team is so helpful, caring, patient, friendly and so pleasant to deal with. Super-efficient too, for example when I have asked for messages
to be passed onto the doctor, to get Mum a phone line installed in her room, paintings hung up in her room to make it more homely for her. Things are done quickly and right first time.
Under the care provided at Foxbridge, whether it be helped by the interactive activities or the visiting physio, my mother’s physical health has improved remarkably in just over a month. Amazing in such a short time.
At the end of the day my mother is happy at Foxbridge and I have total peace of mind that she is safe and in excellent care and so I would not hesitate in recommending Foxbridge to anyone.

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Review from Barbara P (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Foxbridge very briefly mainly for respite care after time in hospital. She was very frail and had had a bad experience in hospital, so the kindness of all the staff and the gentleness of those providing personal care was truly appreciated. The nursing staff particularly were very caring
and made sure all her needs were looked after.

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Review from Jane S (Friend of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Foxbridge House for respite. The care he received was outstanding, the staff were very friendly and all times delivered an extremely high standard of care.
He was very pleased with all aspects of his stay, enjoyed the food and felt he was being looked after to a very high
standard.

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Review from Doreen W (Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, excellent staff, food very good.
Would recommend my experience here.

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Review from Rosie C (Wife of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Foxbridge Care Home for two months and during that time, we as a family have come to feel that Foxbridge is our second home. The staff are exceptional in their care as a whole and in their individual knowledge of each resident in their care. The home is spotless and
the individual rooms are comfortable and homely. There is always a member of staff happy to discuss any worries or concerns.
The decision to place a much-loved relative into care is difficult but we couldn't have found anywhere better for my husband. Thank you Foxbridge.

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Review from Charles G (Nephew of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was frail and vulnerable, living an isolated existence in a remote village. Since coming to Foxbrige House, she has found companionship from both staff and other residents. Regular meals, entertainment and trips out have helped significantly boost her overall well-being. Prescribed medication
is taken on time too! It was the right decision for my aunt to join the wonderful community at Fxbridge House. It is lovely to see her smile, laugh and be content in a safe, secure and caring environment.

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Review from Helen N (Daughter of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Foxbridge House started when we were desperately trying to find nursing care for Mum and I popped into the home to see whether they had availability. I was treated with such care and consideration at a very difficult time and this continued throughout the whole time Mum was in their
care. Despite Mum only being with Foxbridge House for a matter of days I felt that they wanted to know her and treated her as an individual and with every respect. She was always well looked after and our interactions with all staff were good. Following her death we were again treated kindly and compassionately and overall I cannot rate our experience highly enough.

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Review from David L (Son of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am more than happy that we chose Foxbridge House to look after my mother. She has been looked after well, and the atmosphere is relaxed. We particularly enjoyed using the garden during the summer.

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Review from Roger B (Husband of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my wife was only with you for a short time, I always felt that she was with people who sincerely cared and it gave me great peace of mind to know this. Foxbridge House was always welcoming and the staff all acknowledged visitors even offering to bring refreshments to the room. My wife always
seemed content whilst she was in your care and I would like to thank everyone for the great care, kindness and consideration extended not only to my wife but to me and my family during a very difficult time.

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Review from Philip P (Son of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, excellent. Cannot comment on value for money because I don't live in this country and have not visited any other facilities so have nothing to compare it against. Only negative comment is a lack of information to residents and relatives of the residents. I felt that a detailed explanation or
even overview of 'how things work' would be helpful, e.g. how an account is opened for physios etc. to be paid for. Also, felt that a resident's initial 'through the door' could be made more comforting.

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Review from Keith P (Son of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, a thoroughly workable process for us to have our parents admitted as residents. All of the 'front of house' staff are excellent. The positive vibe that is projected for all to see is enjoyable. The resident facilities appear top class and the public areas/meeting spaces are kept spotless.

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Review from Philip S (Son of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I tasted the food from a bit of left on Dad's plate, it was fish pie and sliced potatoes, I thought it was very bland with no taste, no seasoning at all. He eats all the puddings though.

Reply from Samantha Debenham, Reviews Team at Foxbridge House

Thank you for rating Foxbridge House five stars, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We would like to thank you for your feedback about the food, we do serve seasoned food, however, as part of our dining with dignity approach, we serve food with condiments so residents are able to season to their own required taste. We are always looking at ways to improve, our home manager will chat with Dad to see if we can make any changes. Thanks again for your lovely review.


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Review from Daniela H (Daughter-in-law of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my father-in-law has moved to care support, his health has improved. The room is clean, the facilities are good and the staff are very polite.

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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Foxbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Foxbridge House is calculated as follows: ( (433 Excellents x 5) + (119 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 571 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxbridge House is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Stella

Stella Barnes

Job Title: Home Manager

There are many different aspects of my role as Home Manager at Foxbridge House, but one of my favourites is the opportunity to meet and get to know residents and their families. It’s a huge privilege.


Every person we care for is at the heart of their care: they make decisions about how they want to be cared for, how they want to spend their day and live their life, and we support them to make that happen.


Central to achieving that is having a superb team. We have great people at Foxbridge House who are determined to do their best for residents, relatives and for each other. I’m here to support them to succeed, and Care UK supports me to succeed as well.


While this job is high-pressured and there’s a lot to juggle, the feeling at the end of the day of knowing that you’ve done the best job you can is second to none.