Bridge House Care Home

Thames View, Abingdon OX14 3UJ
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9.8 99 Reviews
  • Bridge House Care Home, Abingdon
Bridge House Care Home is an award-winning Oxfordshire care home that provides loving and person-centred nursing, residential, and dementia care in luxurious surroundings.

Rated as ‘Outstanding’ by the Care Quality Commission (CQC)*, winners of the Care Team award at the National Care Awards and the Great British Care Awards in 2023, and platinum accredited with the Gold Standards Framework for compassionate end-of-life care, the home perfectly combines exceptional care in an elegant setting.

The welcoming home boasts bright and airy lounges, beautiful en-suite bedrooms, private dining room, and a bustling bistro, in addition to a stunning spa and hair salon, cinema and fitness suite. Tranquil landscaped gardens surround the home and calming indoor gardens are the perfect spot for rainy days. All just minutes’ walk from Abingdon's picturesque Abbey Gardens.

With a focus on making life meaningful every day, residents enjoy a holistic activities programme, including exciting trips out in their minibus or chauffeur-driven Mercedes, make a wish initiative, live music, Zumba and tai chi classes, language café, repairs café, reminiscence projects, and their very own ‘Little Bears’ toddler group.

And, with soothing lighting, aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

Residents’ families and friends are an integral part of life at Bridge House, underpinned by strong community links through over 55s The Riverly Club, which creates a wonderful, vibrant home community for everyone to enjoy.

As part of Bridge House’s commitment to providing specialist care, its long-standing team receives extensive on-going training, professional development, and guidance to support all residents to live fulfilled and happy lives.

* CQC report January 2019.

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Care Provided by Bridge House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marta Leszko (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Bridge House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Bridge House Care Home Reviews (99)

Total of 99, showing 81-99
9.8

Bridge House Care Home has a Review Score of 9.8 (9.785) out of 10, based on 22 reviews in the last 2 years. Over all time Bridge House Care Home has 99 reviews.

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Review from Alex T (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful smart, clean home, with ever so helpful kind, caring staff. That doesn't smell and have old people sat in a row in chairs looking bored. A large variety of activities offered to the residents and encouraged to do. Far too much food offered all the time. Any concerns are not a problem and
soon dealt with. All the residents appear happy.

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Review from Maureen M (Wife of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After initial problems nearly 2 years ago when my husband first went in, concerning wether they would accept him as a permanent resident with early onset Alzeimers, which caused me much distress. I am very happy with his care in Bridge House. Changes in staff are always a concern but this is a problem
in most care homes. Any other concerns are are discussed and dealt with in an open way, having always been resolved. There is a friendly and all permanent staff are cheerful and welcoming with a nice buzz about the place. The location is excellent and the mix of non-dementia residents plus members of the public belonging to the Rivaly Club ensure a 'normal' atmosphere as well as a caring one, which is what I was looking for.

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Review from H F (Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. Lovely staff and great food.

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Review from Sue (Daughter of Resident) published on 20 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Bridge House for 6 months. She has settled in remarkably well. She feels secure and valued. The staff are really caring everyone stops to talk to each of the residents if they see them alone or even just to keep them company. There are activities every day and Mum loves
being able to go to the Bistro to have a change of scenery. Visiting is open and you are always made to feel welcome.

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Review from Terry (Son of Resident) published on 19 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff v friendly and helpful. Also kind, considerate and attentive to my Dad. The activities are good, although Dad only seems to join in occasionally. His bathroom could be kept cleaner. Thank you.

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Review from Maureen H (Regular Volunteer) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A kind and welcoming place in entrance hall. Smiling people who appear committed and happy in doing their duties when required, they are quick and relaxed in dealing with patient needs. My personal experience rates it as high.

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Review from Nicola N (Daughter of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been excellent. They have made the process of my mother moving onto the next stage of her life much easier.

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Review from Margaret Q (Wife of Resident) published on 9 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Bridge House for nearly four months. He has settled in well. All the staff, from management, activity, reception to nurses and carers, have treated him with kindness and sensitivity. The food is excellent and he enjoys his meals. The manager is always available for
discussion on any subject relevant to his care, as his wife and speaking for his other visitors we are always made welcome and made to feel at home. Having had difficulty making the decision that he needed full time care, I now know it was the correct decision and he is in the correct place.

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Review from Kelly H (Friend of Resident) published on 8 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is such a wonderful, warm, homely and friendly atmosphere as soon as you walk into the home. The staff all have smiles on their faces and are extremely freindly and helpful. The facilities are welcoming and very well set out and decorated with a great variety of things for the residents and
their families to do. It is very evident that everyone cares greatly about the environment and the care that the residents receive and that is the most important thing that a relative can ask for. Bridge House feels welcoming, warm, homely, happy and safe!

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Review from David C (Son of Resident) published on 7 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased we came upon Bridge House. Father has settled very well. Run to a high standard with a family feel to the place. The care is excellent, a lot of nice food. So pleased a friend told us about the Bridge and cannot be more complimentary about the home.

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Review from Richard (Son of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has had 2 respites with your home before I decided on full time care after a fall. I looked at other places but decided on Bridge House Care Home, I have always been delighted with the company set up. From the man on the reception, the driver, all staff are great.

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Review from Ann V (Wife of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has parkinson's and alzheimer's and has been here for 2 and a half years. The home is bright, clean and welcoming. It has a spa, gym, cinema and mini-bus facility, whose staff (especially bistro) are amazingly helpful. The manageress is very approachable (always) and takes on board any comments
we have to make. Her understanding and compassion make her an ideal manageress, I think.


The care is good (most important of all!) as is the food. My one concern is fluid intake. My husband cannot ask for drinks, nor indicate that he is thirsty. Giving him drinks is time-consuming and I'm not sure that it happens, apart from meal times, when he is fed.


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Review from Lilias G (Friend of Resident) published on 21 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Bridge House from the Management to front of house to be really friendly, patient and caring to both me and my friend. From the welcome we received when my friend first moved to Bridge House to the instance when the Manager sat with me to help me fully understand the nuances
of my friend's dementia, how this could manifest itself and the strategies they would use to manage her care. They always have time to allay any concerns we might have as we deal with the progression of the condition. The attitudes of the staff reflect the ethos of the home with everyone prepared to go the extra mile whether they work in the bistro, as chauffeurs, in housekeeping or personal care.
The home is modern, clean, airy and really welcoming. Activities are varied and inclusive. The home is adjacent to the river and park which provides not only a nice outlook but also plentiful options for walks despite its town centre location.

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Review from Judith P (Friend of Resident) published on 8 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reception pleasant. Films good. Staff sometimes slow to respond to bell in rooms. Staff generally always helpful and lovely with residents. Building always warm. Shower near gym most inadequate and one in spa not always available. Gym well equipped.

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Review from Ruth D (Daughter of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since April 2015 and when it is sadly time for our relative to be placed in a home it is a very difficult time. You wish for a place where they will be well looked after, but also a place where you are comfortable and as ease as a visitor. Well at Bridge House as soon as
you enter you are welcomed by very friendly staff for whom nothing is too much trouble.
It is like walking into a 5 star hotel, very clean, open and light. As my mother has dementia she is on a secure floor, but again nothing is too much trouble. She is well looked after, really cared for, the staff always use Christian names and always have time to chat. There is a lovely bistro to go to, gym, hairdressers and beauty salon where residents are pampered. The home is immaculate and cleanliness is again 5 star, I am already contemplating my place.

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Review from Anne G (Daughter of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Deciding that a care home is needed for mum was a very difficult choice. We visited several in the area. Bridge House made the choice easy. The love, support and care was the best we could hope for. At all times they listened to our comments and did their best to accommodate. Christmas was so lovely.
We have fond memories of the last few weeks of mum's life. She was treated with dignity and care.

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Review from Jane S (Daughter of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Bridge House for 6 and a half months. She has advanced dementia. Care and consideration for mum has been excellent. We could not ask for more. All staff and management are very friendly and will help in any way possible. Lots of activities take place daily. All food is freshly
prepared and of excellent quality. Support for families is also excellent. We really are happy with all aspects of Bridge House. A really lucky find for us all.

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Review from M G (Friend of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Within a fifty mile radius Bridge House was the best home and we have not been disappointed coming here smoothly was achieved and has empowered my friend to be herself again. She is very happy, occupied well groomed and smiling all the time. We are able to relax and enjoy being with her again.

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Review from J H (Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming to Bridge House has given me a new lease of life! I was nervous about it to start with but I'm so glad now that I've made the move. Bridge House provides the companionship I lacked and offers so much more than I expected. There is so much laid on for the residents. There's a wonderful bistro,
health club and spa, a cinema, a gym - which I use everyday - a library, a bar, organised outings and lots and lots more. With all the home comforts that Bridge House offers, it really is the wonderful staff who make all the difference. So warm and friendly and made me feel comfortable and at "home" within a matter of days.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Bridge House Care Home is calculated as follows: ( (211 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 261 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

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Meet the Team (2)

Marta

Marta Leszko

Job Title: Home Manager

Joined: 2022

Marta has been part of the Carebase family since 2015 and, as a registered nurse and trained Dementia specialist, she has extensive elderly care experience.


Marta spent an earlier part of her career as Deputy Manager at Bridge House, before returning as Home Manager in 2022. She holds a master’s degree and Leadership and Management qualifications.


Marta is passionate about enabling our wonderful residents to live life to the fullest and providing expert guidance and support to families.


Speaking about her role at Bridge House, Marta said: “Nothing beats seeing residents smile, knowing they are happy and fulfilled. I’m proud to support and develop our wonderful team to deliver excellent care.”


In her spare time, Marta enjoys keeping active by cycling and doing Pilates. She also enjoys travelling and likes to relax by going to the cinema and spending time with friends.


Anita

Anita Radecka

Job Title: Deputy Manager

Joined: 2016

Anita has been part of our Bridge House family since 2016. From a young age, Anita knew her future was in the care sector when she completed work experience in a hospice and found herself staying late and returning every weekend to spend time with patients. She loved being able to make a positive difference in people’s lives and that passion has definitely transferred to our residents, families and team at Bridge House. And, with extensive care experience including roles as carer, senior carer, head of care, care services manager, and deputy manager, she was our perfect choice for acting home manager.


Speaking about her position at Bridge House, Anita said: “I love how every day is different and that every day you have the opportunity to make someone smile, to make their day better and to have a positive difference – it’s really rewarding. I’m also proud to support and develop our amazing Bridge House team – they truly are exceptional.”


In her spare time, Anita enjoys spending time with her family; her husband Leion and little boy Isaac as well as enjoying a good movie and nice ice cream!