What types of Care is Barchester Latimer Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Latimer Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Barchester Latimer Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Latimer Court to the centre of Worcester?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Barchester Latimer Court care home, Darwin Avenue, Worcester, Worcestershire WR5 1SP

Review from P P (Respite Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience

I only had to stay respite for one week at my request. Every minute spent there I was looked after well, all facilities were good, in fact no coplaints at all. At the end of week I felt much happier and contented than when I entered Latimer Court. Thank you.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for your kind words, we are so pleased that you enjoyed your stay with us and please keep in touch.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John J (Son of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience

My father had a relatively short stay in Latimer Court, approx 6 months. During this stay, however, the management and staff did everything possible to cater for his every need. The home had such a lovely homely feel and the staff really got to know my dad on a personal level. They spent time with him

and got to know him and all about his past and family. The home was immaculately clean. The food was first-class. I would not hesitate to recommend this home or consider using it again if the need arises.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for your lovely words, it is much appreciated by myself and my team. It was lovely caring for your father and he was very much part of our family. Also, knowing you all was a pleasure.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susanna B (Daughter of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience

The staff at Barchester Latimer Court cared for my mother with dedication, respect and kindness for nearly four years. They were particularly compassionate at her death in November 2024. We greatly appreciated the skill, good judgement, hard work and caring of the staff across every department. We felt

part of a welcoming, warm community, and I can recommend Latimer Court highly.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for your kind words which I will share with my team. It was a pleasure to care for your mother and that she was part of our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S K (Power of Attorney of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience

My friend has received excellent care from all the staff on Grosvenor Wing. From the way his beard is beautifully trimmed to the staff ensuring he has classical music playing on his CD player, they care and respond to his needs as an individual. My friend is no longer able to verbalise requests or wants

but his happy demeanour and the affectionate way the staff talk about him and treat him, show real care and consideration of him. The same teams have looked after him for nearly a year now, very low staff turnover, excellent.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for your review, it is much appreciated and I will share your feedback with my team. It is a pleasure caring for your friend and seeing you when you visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John S (Husband of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience

My wife stayed for two weeks to give me some respite.
She was extremely well looked after and enjoyed her stay as there were plenty of things going on to occupy her at all times.
All the staff were wonderful and most caring.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for your review, it is really appreciated and I will share your feedback with the team in the home. We loved having your wife stay with us and hope to see you both again soon, we are here for any ongoing support you need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E S (Daughter of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience

I just wanted to thank everyone for all their efforts for Mother’s Day yesterday and for making it not only special for Mum but for visitors too.
Big thanks especially to one of the staff members who put a lot of hard work into making daffodil bouquets for all the ladies, putting up decorations and

blowing up balloons. His words were ‘I’d do anything for my residents’.
Mum had a lovely roast dinner just like a Christmas dinner and my daughter and I were able to have afternoon tea whilst we helped Mum with her lunch.
The lovely singer made the afternoon too.
It’s not often when someone is in a care home that you get to make special memories but I will treasure yesterday.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Latimer Court

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K H (Sister of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience

My brother has been a resident since September last year, we are so pleased with his care. Everyone in Latimer Court are so kind and caring. We had a wonderful afternoon on Saturday 27th January 2024 celebrating my brother's 75th Birthday. A very big thank you for the time it took to decorate the room,

the lovely cake and the care given to us all, you made his day so special. Thank you.

Reply from Kristen Fitzgerald, CRM at Barchester Latimer Court

Thank you for letting us know how we are doing at Latimer Court and for taking the time to leave us a review. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. I will pass your comments on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D D (Wife of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience

My husband has been a resident in nursing care for the last ten months - what a good choice it's been. Staff have been exemplary in providing round-the-clock care for his comfort and safety.
The food choice quality and abundance are heartly enjoyed by my husband daily!
I visit daily and always find

Latimer Court a friendly and welcoming environment.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Latimer Court

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Darren H (Son of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience

My dad came to the home in March 2023, he was a little confused and apprehensive about the move, but with the management team and all the staff with their caring attitude Dad quickly settled.
He is happy and content in his room and surroundings all the staff are so friendly and treat him with dignity.

His quality of life is great, he loves his meals and gets involved with the activities.
So pleased Dad is at home at Latimer Court.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Latimer Court

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane W (Wife of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience

Latimer Court, the staff are outstanding. A member of staff was fantastic in organising the Coronation activities, brilliant. The staff on all units are wonderful but especially in Grosvenor Unit. They are so efficient, kind, caring and so patient. Cannot thank them enough for looking after my husband.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for your wonderful feedback about our team, home and the Coronation event. I am thrilled you are happy with the care your husband receives, I will share your kind words with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny N (Wife of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience

My husband became a resident of Latimer Court in November 2021. From the very start of our journey walking through the front door, we have been treated like family. When I visit my husband, his face lights up when a member of staff approaches him - be it the cleaner, housekeeping, maintenance, carers

or nurses, always lots of smiles and hugs. All the rooms/lounges/dining rooms and public areas are spotless. The food is excellent - very varied menu. I have eaten with my husband on several occasions Christmas/Easter/Valentine's Day etc and the staff go out of their way to make the occasion special. This weekend was no exception - King Charles III Coronation - what a weekend - the activities coordinator went out of his way to make it extra special. I simply cannot recommend Latimer Court enough - all staff from the bottom to the top are exceptional, and I have peace of mind knowing that my loved one is well looked after loved!

Reply from Donna Tustin, General Manager at Barchester Latimer Court

What wonderful feedback thank you so much for taking the time to write this review, I will share it with the team. I am thrilled that you and your husband are happy with our care and services. We aim to embrace our resident's families as part of our Latimer family, thank you for being involved and sharing some of the celebrations with us too. Thank you for choosing us to care for your husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gaynor S (Niece of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience

My aunt has joined the Barchester community very recently and I have thus far found her care since her transition from hospital to be an extremely positive one. Her individual care plan has been meticulously tailored to her needs and reviewed regularly, the 24-hour care is well documented in the transparent

record keeping and the relationships being built with her caregivers has given me complete peace of mind.
I would not hesitate in recommending Latimer Court to other families who find themselves with difficult decisions to make, the management are able to allay fears and welcome questions from family members - prior to transition familiarisation visits are welcomed by the management team which supports family members with their decision making.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Latimer Court

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter R (Brother of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience

My brother has been a resident at Latimer Court for the last two years until his passing. He needed nursing care from the outset for a badly broken shoulder that would not mend, and other disabilities including progressive dementia and loss of all mobility towards the end. Both the general and nursing

care that he has received has been exemplary, as has any necessary communication with staff and management as I live in Surrey. Whenever I have visited I have found the facilities spotless and the staff welcoming, informative and helpful. I am extremely grateful for their tolerance, kindness and professionalism and have no hesitation in thoroughly recommending this care home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Latimer Court

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn K (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience

Mum found her way to Latimer Court after an emergency placement. Mum had dementia and had hardly left the house prior to her referral. The home is like a 5* hotel, the lounges are beautifully decorated with comfortable chairs, sofas and fireplaces, and there are plenty of books and DVDs etc for the

residents to engage with. The dining facilities in each unit are bespoke and open to residents and visitors, at all times for drinks.
She settled in amazingly quickly and the staff had an amazing bond with her in no time at all, She loved a particular member of staff who Mum called her best friend and spent time with the lovely lady who organises the activities. I visited at all different times of the day and early evening and was always pleased to see that the facilities were immaculately clean and the staff were always so friendly and the residents were beautifully presented. Special thanks go to the manager and her team who moved heaven and earth to ensure Mum's last few days were spent as she wanted them.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you for your heartfelt review of our home and team. We are thrilled that you were happy and content with the care and attention your Mum received at Latimer Court. Thank you for choosing our home to take care of your Mum at this difficult time, it is heartwarming to know we supported her and made a positive difference in her life. I will share your feedback with the team who cared for your Mum, they will take great comfort in reading your review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara D (Sister of Resident) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience

My brother was in the care of Latimer Court for a very short while, at all times he and I were treated with the utmost kindness and care. He could not have received better attention anywhere. He died with dignity and compassion from the staff. I will always be glad that I chose Latimer Court, the atmosphere

of a very caring home was striking.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

We are so sorry for the sad loss of your Brother. It is lovely to hear your heart-warming comments about our care for him and our kindness to you both. I am so glad you feel he received the best of care, with dignity for the time he was with us, we are pleased we could support you both at a difficult and emotional time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen H (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience

I cannot speak highly enough about the care that my mother received at Latimer Court. It was heartbreaking to have her admitted, but the staff quickly won our trust. Nothing is ever too much trouble for them and every request is met with willingness. The layout and facilities are excellent for a patient

with Dementia, and we quickly realised how much safer mum was than in her own home. The staff are so caring and ensured that mum was always involved in appropriate activities, even in the later stages of Dementia.
The staff are meticulous and communicate brilliantly with family. Latime Court is clean and hygienic. The maintenance staff are excellent, the food is tasty and varied and the hairdresser is a gem.
The GP is always on hand, so medical care is more accessible than at home.
The turning point for me was when I arrived unannounced and could see my mum in the distance. The carer with her didn't know who I was, but she was treating mum as tenderly as if she had been her own grandmother.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

We are thrilled you feel happy and reassured in the care and services we give to your mother, thank you so much for taking the time to write this review. I will pass your wonderful feedback on to the whole team and our hairdresser.
It is so important to us all that our residents feel cared for and loved and their families also can relax knowing their loved ones are safe and well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B B (Husband of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience

My wife suffered from vascular dementia and was admitted in May 2022 and stayed until she passed away in October 2022. During that time the staff provided excellent care. Nothing was too much trouble and any request was dealt with immediately. I was impressed by the standard of cleanliness and maintenance

throughout the building. Personal hygiene needs and medical care were well provided. My wife was always in freshly laundered clothing. In the five months that my wife was living in Latimer Court I was totally satisfied with the level of care provided by all the staff.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for giving us this wonderful feedback at such a difficult and emotional time. It is heart-warming to hear how happy you were with the care we gave your wife during her time with us. It was our privilege to be able to care for her and maintain her dignity. The team will be extremely happy to read your review thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lyn C (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience

My mum was a resident at Latimer Coury for three years suffering from Alzheimer's disease. From her entry into the home, all the staff provided her with great care, humour and affection. At the end of her life, the care of the staff members was exemplary. I cannot praise their efforts highly enough,

and I shall always beg grateful to them.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you so much for taking the time to send us this lovely and heartwarming feedback about our care and team; we are so sorry for your loss. It is wonderful that you felt reassured about the quality of care and compassion your Mum received during her three years in our care; thank you for choosing Broadway Halls for your Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience

Generally, this has been a good experience, and I've enjoyed the care and support shown by all who are employed here.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you for choosing Latimer Court for your respite stay. We hope to see you again in the future; you are always welcome to pop in for coffee and cake. Thank you also for taking the time to give us this lovely feedback about your stay with us. I will pass on to the team your positive review regarding the care and support you received.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Wife of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience

Would appreciate more care for my husband when visiting in the morning ie, washing and showering regularly, and showing and ensuring that he is wearing clean clothes! Lacking in interesting outside activities - a change of atmosphere does a power of good mentally.

Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you for taking the time to give us your feedback regarding your husband's care. I will look into the areas of concern and suggestions that you have for his morning care routine and work with the team to improve this for him. Regarding activities outside, you are right, fresh air and a change of routine and scenery are important for all our resident's well-being. We do use our garden space regularly; I will ensure that all our residents who would enjoy this are offered and encouraged outside as part of our activities and lifestyle enrichment programme. We have a dedicated Activities team who can work with our care team to make changes where needed. Please do feel you can come and talk to me at any time so we can act on suggestions and feedback swiftly and resolve any concerns you may have. You can contact me at donna.tustin@barchester.com or call 01905 363270.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money