Wetherby Manor

St James Street, Wetherby LS22 6RS
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9.6 61 Reviews
  • Wetherby Manor, Wetherby
Wetherby Manor is a purpose-built, modern care home, which is continuing to welcome new residents for residential, dementia and general nursing care.

Wetherby Manor also has eight independent living apartments, which are suitable for couples or individuals. These provide a high standard of self-contained accommodation, with the comfort of a concierge service from the home to provide meals, laundry and care.

The 17 bed nursing care suite offers 24-hour support to people with complex health needs that cannot be managed at home. Wetherby Manor provides specialist nursing care on a long term or short term basis and the home's approach is tailored to your requirements.

The qualified nursing team will oversee all elements of medical health care, whilst experienced care assistants will support with the necessary personal and social care tasks. Wetherby Manor has a varied weekly wellbeing planner, which encourages stimulation of the mind, body and soul. The qualified Chef Manager and team can meet all dietary requirements and as part of the pre-admission assessment preferences and requirements will be discussed when it comes to nutrition.

As part of the Anchor care home estate, it provides high-quality care and luxurious facilities within a comfortable and relaxing environment. The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as a cinema room, ballroom and café. There are private landscaped gardens with a bowling green, private seating and water features.

Anchor is England's largest not-for-profit provider of care and housing for older people and are proud to reinvest in their properties.

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Care Provided by Wetherby Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Caroline Byron (Manager)
  • Admission Criteria
    • Please contact Wetherby Manor directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wetherby Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,690
    • Self-Funded Residential Dementia Care from £1,690
    • RESPITE Self-Funded Residential Care from £1,690
    • RESPITE Self-Funded Residential Dementia Care from £1,690

  • Colleagues at Wetherby Manor will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Wetherby Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Wetherby Manor.


  • Parking

  • Onsite parking is available, including disabled spaces.


Wetherby Manor Reviews (61)

Total of 61, showing 1-20
9.6

Wetherby Manor has a Review Score of 9.6 (9.629) out of 10, based on 35 reviews in the last 2 years. Over all time Wetherby Manor has 61 reviews.

Overall Experience

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Review from B L (Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel safe here.
The staff - management, carers, cleaners, people in the laundry/the kitchen staff and those dealing with meds are excellent.
Kindness, patience, thoughtfulness, care and friendliness are always present.
Although there is nowhere like your own home and there are niggles - I am happy
here.

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Review from Louise W (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to praise the hospitality staff at Wetherby Manor. The manager and his team are wonderful. I have been visiting Mum most days for over a year now. They have always offered me a drink and infact now it just arrives!! A lovely touch! The bar and dining room are always immaculate and nothing is
too much trouble. I know a lot of effort goes on behind the scenes to ensure things run so smoothly. Mum is looking forward to the new chef starting on Monday andI really hope he fits in and is an asset to the team.

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Review from Christine L (Respite Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The vulnerability I was beginning to feel at home was soon dissipated when I came to Wetherby Manor for respite care after a short stay in hospital. I can say, without hesitation, that every member of staff is empathetic and dedicated to caring for each and every resident to the highest of standards
and professionalism. The highest priority is given to the well being of each and every resident, from the comfort of the accommodation to well cooked and nutritious food served in sociable surroundings with care taken with individual tastes. There are various opportunities for social interaction if you should wish from concerts to quizzes to handicrafts and films to watch. Of course it goes without saying that the medical care is second to none.

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Review from H S (Granddaughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My very elderly grandma is a resident at Wetherby Manor and myself and/or my family visit most days. Although she can get confused and forgetful, my grandma only ever has nice things to say about the staff. She likes seeing them when they check on her or when they take her downstairs, and they brighten
her days. We feel they know her well and always treat her with kindness and patience. The staff respond well to any queries and nothing is too much trouble. It was a difficult decision moving her into a home but we definitely feel reassured that Wetherby Manor is the best place we could have found for her.

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Review from S S (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to express our sincere and heartfelt thanks to you and all the caring staff at Wetherby Manor. Our mum was with you over 3 years and we are so grateful for the care and professionalism of her care. We are extremely grateful that our mother was able to spend her last week in the peace and
comfort of the nursing floor. Please pass on our thanks to the staff who were so kind to us during her stay and on our mothers last day.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you for taking the time to leave a review for Wetherby Manor, your time is appreciated. It was a privilege to support your mum over the 3 years she was with us. Your kind words mean a lot, I will ensure to pass these on to the wider team.


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Review from Matt N (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I took time to find the right care home to support our mother. Having visited a number of other homes, we are confident Wetherby Manor is the right home. Wetherby Manor provides first class care and treats residents and family with friendliness and dignity. The staff have been very good
in supporting our mother and we have total confidence in their ability. Thank you.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you for leaving us a review. We are so pleased you have rated Overall Experience as Excellent. We love having your mum here with us at Wetherby Manor and it's great to see she settled in so well. Myself and team are always on hand to answer any questions you may have, so please don't hesitate to reach out at any time. Thank you again for taking the time to leave us a review, we look forward to seeing you again soon!


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Review from Andrew L (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for. Her needs are met. She is in a safe place.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you for taking the time to leave us a review, feedback is very important to us here at Wetherby Manor. We are pleased that you have rated the Overall Experience five stars. Your kind words are hugely appreciated, and we will ensure to pass these on to the wider team.


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Review from Barbara K (Partner of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management always greet you with respect. Staff on second floor always very kind and give the patients their attention. Nothing too much trouble for the relatives and patients. Food always good.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you for taking the time to leave us a review as feedback is very important to us here at Wetherby Manor. Your kind words are hugely appreciated, and we will ensure to pass these on to the wider team.


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Review from Anita B (Niece of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt and uncle have received exemplary care here. The manager leads an excellent team. We are really grateful to Wetherby Manor for everything they have done for my aunt who is now 'end of life' and they can perfectly facilitate her needs. I highly recommend Wetherby Manor.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you for leaving Wetherby Manor a review. Feedback is very important to us and we are so pleased to hear you have been happy with Aunt and Uncle's care. We will ensure to pass your lovely comments onto the whole team. If you need anything at any time, please do let me know. All our love.


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Review from Margaret S (Sister-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed by welcome and cleanliness on entering the home. Staff always attentive in all areas. Very much like the open spaces around the home e.g. corridors. Good feeling about the place.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you for taking the time to leave us a review as feedback is very important to us here at Wetherby Manor. Your kind words are hugely appreciated, and we will ensure to pass these on to the wider team.


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Review from R W (Granddaughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather was a resident in the nursing floor. I can't thank the staff enough for the care they gave to him and to all of our family. Everyone from the managers to the maintenance man took time to chat with us and make us feel at home. I would like to thank the nurses and carers especially for
the care and compassion.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you so much for your lovely review. We really appreciate you taking the time to do this. It was an honour to support your grandfather during his time at Wetherby Manor. I will share your comments with the team who I know will appreciate your feedback.


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Review from K E (Daughter of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We are afraid that our experience on the nursing floor of this care home was not good at all. They were understaffed and resident was neglected on numerous occasions. There were no organised activities for residents despite these being advertised. Other floors might be better but not the nursing one.

Reply from Caroline Byron, Home Manager at Wetherby Manor

Thank you for taking the time to leave a review. Our nursing floor accommodates 17 residents, and I can confirm we do staff over what is recommended for this number to ensure all residents are safely supported at all times. Where a loved one begins to present more complex behaviours, the number of staff required to provide support can increase, which can result in a small variation in response time. However we always accommodate this and ensure residents needs are not neglected or compromised. We also have a full-time Activity Co-Ordinator who tailors activities based on residents' hobbies and interests and on the nursing floor activities can be 1-2-1 to ensure an individual is suitably rested. We are also mindful to arrange any activities with residents around family visits so they can ensure quality time with their loved one. We hope this has helped clarify any concerns and please don't hesitate to contact me to discuss this further if needed.


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Review from Michelle G (Friend of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Wetherby Manor every week to see a friend and do her hair. I have been doing her hair for nearly forty years, since I was 16 years old. She is a lovely lady and always likes everything just right. Things matching, always dressed smart and clean. She has gone into the Manor and she still looks
very smart. The carers are very lovely and helpful. I would highly recommend Wetherby Manor to people.

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Review from Richard C (Son of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the Wetherby Manor for a month before sadly she passed away. We experienced the ground floor for a short time and then my mother was end of end-of-life care in the nursing suite. I was absolutely delighted with how the nurses and carers looked after my mother. She passed away peacefully
and the care was superb.

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Review from C H (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the home is a very caring and safe place for residents. It is undergoing a refurbishment which was needed as chairs/tables were too low for elderly residents to use. I have found management quite distant at times and that requests for items to assist my mother have not materialised. Footstools
for instance. I do not feel the activities are very diverse and would like more one on one for my mother. Rotation of staff is also hard as I don't know who will be in. They still don't wear name badges all the time.

Reply from Caroline Byron, Manager at Wetherby Manor

Thank you for taking the time to review Wetherby Manor and we are pleased that you rate our safety and security as excellent. We appreciate your kind comments regarding our home. Myself and my team at Wetherby Manor are here to help and we are happy to discuss feedback, which team members are in the home and all aspects of our care. Our activities are arranged with our residents' input where I will discuss individual activities with your Mother. I will also discuss with our team wearing name badges when these are available.


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Review from Gay C (Sister-in-law of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The end-of-life care was superb. My brother-in-law was treated with great respect and dignity. Following his death until he left the building with the funeral directors and a member of the clergy, his treatment was exceptional.
The staff were superb, I cannot praise them enough.
Thank you, Wetherby
Manor.

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Review from Kathryn H (Daughter of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff. High standards.
Comfortable and residents treated with respect and dignity.

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Review from Margaret H (Sister of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home, needed full nursing care for relative so very lucky to find somewhere so good. All staff are wonderful to people in their care.

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Review from Geoff Y (Son of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliantly run by a superb team of caring staff. Always difficult to make the transition from 'own home' into 'care home', but the team at Wetherby Manor couldn't have been friendlier or more accomodating. We need more people like these guys working in the Care Sector! Thanks to everyone for the excellent
care provided.

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Review from Joyce R (Friend of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home seemed friendly, well-staffed and well-run.

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Current Review Score: 9.6 (9.629)

Overview of Review Score

The Review Score of 9.6 (9.629) out of 10 for Wetherby Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.629 for Wetherby Manor is calculated as follows: ( (303 Excellents x 5) + (82 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 412 Ratings = 4.629

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wetherby Manor is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 03 Mar 2025

We currently have a vacancy for care. Please contact Wetherby Manor directly for more details.


Awards / Recognitions (3)

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Meet the Team (4)

Caroline

Caroline Byron

Job Title: Home Manager

Joined: 2022

Hello, I’m Caroline, the registered manager of Wetherby Manor. I have over 35 years of experience within the care sector, bringing a wealth of knowledge and understanding about the needs of the people we support.


During my time working in the care industry, I have had different roles that have provided me with varied experience and skills. I worked with Marie Curie, specialising in palliative care, I was the Deputy Manager of an Extra Care facility, a care co-ordinator in the community and I was registered manager of a care home in Selby for two years.


Seven years ago, I qualified as a nurse and worked in the elderly care ward at Harrogate District Hospital. Showing compassion to others and supporting them in times of need has always been a calling of mine, demonstrated further by my volunteer roles delivering complementary therapy to those still living at home on the palliative care pathway.


I am one of seven children, and we are all qualified nurses. So some might say the job is in my blood!
Just before I was born, my mother bought a care home which she ran, I grew up within that care home; learning and watching people to support others showing compassion, empathy, and kindness. That foundation has provided me with the life skills to support my passion for care in a professional way. I am very proud of my roots and my working life so far and am delighted to now be the registered manager of such a luxurious residential and nursing home in the heart of Wetherby.


The team at Wetherby Manor are diverse and passionate and I look forward to being able to support and expand their development as far as they want to progress.
I look forward to welcoming you to Wetherby Manor.


Please say hello or stop by for a chat on your visit, my door is always open.


Laura

Laura Haigh

Job Title: Deputy Manager

Joined: 2023

Hi everyone, my name is Laura and I am the Deputy Manager at Wetherby Manor.


I started my role in June 2023, and I support Caroline with the daily management of the home. With over 30 years’ experience in the care sector, I have a vast knowledge and a wealth of experience in looking after people, being able to look after your loved ones is a true privilege. If you ever have any questions please do not hesitate to approach me.


Away from work, I love spending time with my three children, my dog and my horses.


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Janet Ashton

Job Title: Activities Co-ordinator

Joined: 2013

I am a Mum to three and have worked at Wetherby Manor since it opened in 2013.


I started as a Care Assistant, then I was a Senior Team Leader and now I am an Activities Co-ordinator. I am very passionate about creating options for our residents and ensuring their lives are enhanced by the ideas and events that happen in Wetherby Manor.


Sadly I experienced a time in my life where a family member needed support, which was never given. This experience motivates me to give my all to help others in any way I can. I love spending time with the residents and making a difference.


Alison

Alison Driver

Job Title: Administrator

Joined: 2023

Hello! I’m Alison and I am the administrator at Wetherby Manor.


I have worked in payroll, recruitment and administration roles for 34 years so I have a lot of knowledge about the processes required to execute my role effectively.


I started my career within care in 2017 when I was a care recruiter; firstly, in Children's Services and then into Adult Services, inclusive of management teams for nursing homes, residential homes, supported / independent living, home care and complex care. I was responsible for over 25 clients recruiting the right people for their roles.
I have a diploma in payroll management.


At Wetherby Manor, I will support you and your loved ones with your resident contract, account management and other administrative duties.


I live in Leeds with my husband and three children – a boy 23, and two girls aged 12 and 9.


We own a Caravan on the East Coast which we love spending time at.


Frequently Asked Questions about Wetherby Manor

What types of Care is Wetherby Manor registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wetherby Manor provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Wetherby Manor have?

There are 75 Single Rooms.

What are the Facilities & Services at Wetherby Manor?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wetherby Manor to the centre of Wetherby?

0.1 mile(s) as the crow flies, distance by road may be significantly further.