Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
Parking on-site
Bowes House has a Review Score of 9.8 (9.788) out of 10, based on 36 reviews in the last 2 years. Over all time Bowes House has 176 reviews.
Review from D F (Daughter of Resident) published on 27 January 2025
Submitted via Website •
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Reply from Lisa Phillips, Home Manager at Bowes House
Hi,
Thank you so very much for taking the time to leave us feedback about your experience, we really appreciate you sharing your experience with us and others online.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
We are so glad that Dad has settled well and is enjoying life here at Bowes House and that we have been able to support you and your family through such a difficult and unsettling time.
Best regards,
Lisa.
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Review from Oli T (Son of Resident) published on 13 January 2025
Submitted via Website •
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Reply from Lisa Phillips, Reviews Team at Bowes House
Hi Oli, thank you for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we hold ourselves to a high standard and therefore, we appreciate all feedback so we can continually look to improve and ensure the delivery of high-quality care. We note that some areas you did not give a score for or your score was neutral, we would very much value more information about how you feel we could improve in these areas, as we always strive to give the best in all areas of care, facilities and lifestyle. Please do contact me to share your thoughts in more detail as we would love the chance to make the care experience the very best it can be for all our residents. Thank you for your time, and we look forward to hearing from you. Many thanks, Lisa.
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Review from D W (Daughter of Resident) published on 28 December 2024
Submitted via Website •
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Reply from Lisa Phillips, Reviews Team at Bowes House
Hi and thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that you are seeing signs of improvement too. I note that you scored a couple of areas a three-star (neutral) score and we would love the opportunity to rectify this and provide a five-star experience in all areas so please do let us know more about these areas by contacting me on email with your feedback so we can investigate further. Thank you again for your time and we look forward to hearing from you.
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Review from A P (Relative of Resident) published on 18 December 2024
Submitted via Website •
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Reply from Lisa Phillips, Reviews Team at Bowes House
Hi and thank you so very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so glad your mother-in-law has settled in so well and we always work hard to accommodate any special dietary requirements that residents have. Lifestyle is really important and we encourage and support residents to have the most fulfilling lives possible. Thank you for your time and your very kind feedback. Many thanks, Lisa.
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Review from Sarah P (Daughter of Resident) published on 3 December 2024
Submitted via Website •
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Reply from Lisa Phillips, Reviews Team at Bowes House
Hi Sarah, just wanted to thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We have loved supporting Mum to settle in, make friendships and enjoy an active lifestyle and it is so lovely to see her thriving here. Thank you so much for your time. Many thanks, Lisa.
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Review from S C (Friend of Resident) published on 26 April 2024
Submitted via Website •
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Reply from Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience. We are so pleased at the progress your dear friend has made. She is a pleasure to care for. Look forward to seeing you when you are next in. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.
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Review from Brian P (Friend of Resident) published on 19 April 2024
Submitted via Website •
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Reply from Reviews Team at Bowes House
Hi Brian, thank you very much for taking the time to leave us feedback about your experience. We are so glad you enjoyed your visit and lunch at Bowes House. We look forward to welcoming you back again soon. Thank you for your time and we look forward to hearing from you. Many thanks, the Bowes House, Care UK team.
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Review from Paul H (Nephew of Resident) published on 27 March 2024
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us a reveiw about your experience. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedbackThank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.
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Review from M G (Private Carer of Resident) published on 18 March 2024
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience. We do appreciate it very much. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedback Thank you for your time, and we look forward to hearing from you. Many thanks, to the reviews team and the Care UK team.
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Review from Michelle R (Daughter of Resident) published on 8 March 2024
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience. We were so pleased to be able to support you all during this difficult time. Do come back to visit us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team
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Review from J M (Daughter of Resident) published on 7 March 2024
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience. We are very happy that we could support you and make a difference to Mum's recovery. Do pop in to see us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedback. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team
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Review from Adrian S (Son of Resident) published on 25 January 2024
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Hi Adrian, thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Please do pop in at any time to see us. You are always welcome.
With best wishes to you and the family,
Karen and all the team at Bowes House.
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Review from M B (Son of Resident) published on 2 January 2024
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
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Review from P S (Resident) assisted by family/friend published on 1 November 2023
Submitted via Postal Card •
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Reply from Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are so pleased you are happy and settled at Bowes House. It is our pleasure to have you staying with us.
With best wishes.
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Review from J B (Daughter of Resident) published on 30 October 2023
Submitted via Postal Card •
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Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience. This means a great deal to us. We are very pleased to have the opportunity to care for your dad.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Peter M (Resident) assisted by family/friend published on 10 October 2023
Submitted via Postal Card •
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Reply from Karen Milligan, Reviews Team at Bowes House
Hi Peter, thank you very much for taking the time to leave us feedback about your experience. It was a pleasure to have you stay with us, Peter. We look forward to welcoming you back again soon.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from L F (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card •
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Reply from Karen Milligan, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience. We are so pleased we have been able to support you all at this time
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from B W (Wife of Resident) published on 27 September 2023
Submitted via Postal Card •
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Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience. It is an honour for us to have the opportunity to support you all at this time.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from C C (Daughter of Resident) published on 12 September 2023
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
See you soon. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
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Review from Chris L (Husband of Resident) published on 7 September 2023
Submitted via Website •
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Reply from Karen Milligan, Reviews Team at Bowes House
Hi Chris, thank you very much for taking the time to leave us feedback about your experience. We are very happy to support you and the family.
Thank you for your time and we look forward to hearing from you.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.
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The Review Score of 9.8 (9.788) out of 10 for Bowes House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.788 for Bowes House is calculated as follows: ( (334 Excellents x 5) + (76 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 416 Ratings = 4.788
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bowes House is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Apr 2024
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Job Title: Home Manager
I’m passionate about my role and the home.
I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.
Before joining, I’d worked in independent care homes for ten years. I wanted to stay in the care sector while developing my skills and career. Care UK really helps you to progress.
I think my proudest moments at Care UK were being nominated for the Team Leader of the Year award in the Care UK Residential Care Services Awards, and then being promoted to my current role.