Himley Manor Care Home

133 Himley Road, Dudley DY1 2QF
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9.5 46 Reviews
  • Himley Manor Care Home, Dudley
Himley Manor Care Home offers a residential care service in a welcoming environment with skilled and caring staff.

Trained staff work hard to give residents the personalised care and attention they need while enabling them to live fulfilling lives.

Members of staff are part of the National Dignity Council and promote dignity throughout the home - dignity champions provide support to residents and staff.

The care home has a variety of activities for residents to enjoy.

Home-cooked meals are prepared for residents to enjoy each day, special dietary needs also catered for.

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Care Provided by Himley Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Sammi Care Homes Ltd
  • Person in charge
  • Tracey Pearson (Manager)
  • Admission Criteria
    • Local authority & Private
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (20)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Himley Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £970
    • RESPITE Self-Funded Residential Care from £800
    • RESPITE Self-Funded Residential Dementia Care from £900

  • Dependent on room with or without en-suite rooms.
    Dependent on care needs.
  • (these prices are only a guideline, please contact Himley Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times


  • Parking

  • Ample parking on site


Himley Manor Care Home Reviews (46)

Total of 46, showing 1-20
9.5

Himley Manor Care Home has a Review Score of 9.5 (9.506) out of 10, based on 21 reviews in the last 2 years. Over all time Himley Manor Care Home has 46 reviews.

Overall Experience

  • 26
  • 18
  • 1
  • 1
  • 0

Date Published

46
3
9
21
25

Review from Y S (Niece of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very busy care home, always full, sometimes carers slow to meet patients' needs (ie, toilet and time to chat). Room pretty basic for patients, call it an ensuite but no shower in there.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for completing a review and for your feedback. We understand that the home is busy and we have reviewed the staffing levels and increased the number of carers to ensure residents' needs are met in a timely fashion. Unfortunately we do not have the capacity to have showers in individual bedrooms, but we will pass along your feedback to the owners to see where we can make improvements to residents' bedrooms


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Review from D L (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Himley Manor Care Home has a warm and caring atmosphere. My mom is cared for very well and is happy. Staff are brilliant and very attentive, they do their best for all the residents. I am happy with the activities offered to my mom.
I always feel comfortable when I leave my mom because I know she
is receiving excellent care.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you so much for your kind words. We are so pleased you are happy with the care and support at Himley Manor and it is a pleasure to look after Mom.


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Review from C H (Sister of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Himley Manor was very pleasant. The staff and management I could not fault.
My brother was looked after with the utmost care.
I would recommend Himley Manor Care Home to anyone who needs care for any of their family.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your lovely review and kind words about the home and staff. We would have loved for your brother to stay he is a lovely gentleman and we will miss him.


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Review from L C (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with how the home is fun. Always a friendly welcome when we visit. No unpleasant smells! The staff are friendly and police. The home is kept lovely and clean. Mom's room is well-kept.
Staff are attentive to Mom's care needs and we have no issues with the care and support she receives.
If
we have any concerns/issues there is always a staff member to speak with and our concerns are normally dealt with promptly. Overall Himley Manor is a good home with good staff.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your review of the home it is lovely to receive such nice feedback on the staff, the home and the care support given, it is very much appreciated. Thank you.


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Review from E S (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom was a resident of Mimley Manor for 12 months prior to her unexpected death in April. As a retired nurse, I found the staff to be very professional. All of them treated Mom with compassion and kindness. She was very happy living there. Having to ring me in the middle of the night to inform me of
Mom's passing could not have been. Easy for the staff, but they were so kind.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your feedback it is very much appreciated and your mom will be sadly missed in the home she was a lovely lady.


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Review from W S (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly so kind to my lovely Mom and also to myself, sympathetic to my Mom's needs and myself. Making sure they do their utmost to give Mom her needs as she's frightened and gets worried, they make sure she's happy by doing their best to do what helps my lovely Mom and myself. Thank you so much
to a wonderful team who all want the best for patients.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you so much for your kind words. Our staff will always go the extra mile to ensure residents are happy and well looked after.


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Review from M W (Son of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom was a resident throughout March. The care she received was very good. Mom can be very difficult at times and I admire the patience that the staff had with her. Overall, all the staff were very attentive and understanding throughout my mom's stay.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your feedback on the home and staffing it is greatly appreciated.


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Review from Theresa N (Daughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff, willing to answer any questions. Very happy with the care provided and cleanliness.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your feedback on the home and staff.


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Review from Zoe E (Granddaughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are so friendly and helpful, nothing is ever too much trouble. The Christmas part was not up to standard to be fair - sorry.
Have no other issues and am very happy with the care standards given.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your feedback. I agree the Christmas Party was not the greatest but we will ensure that this year's Christmas Party is back up to standard as it should be. We have a suggestions box in the reception should you wish to complete it to help us improve the home.


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Review from G E (Daughter of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is at end-of-life so it's been very upsetting but the staff have been great.
He is still being looked after and they are making him as comfy as possible in his final days.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for providing a review in this very upsetting time and we appreciate the time taken to provide feedback on the home and care support provided for your father.


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Review from P S (Nephew of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Himley Manor Care Home to be a very friendly and helpful care home, having recently needed to introduce our uncle into their hands. All staff are professional, friendly and treat all residents with respect and dignity. I would recommend this care home.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your kind words on the home and the staff team.


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Review from Denise Y (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although staff were (and always are) very busy, they helped us surprise Mum on her birthday by letting our family gather in a room and bringing Mum in to us. Everywhere is always clean.
The staff always seem fond of all the residents, showing them care and consideration.
Mum feels that the staff
are her friends, she calls them her friends. The carers are very professional from carers, office staff, domestics, laundry and kitchen staff - all have been welcoming and friendly which is what we wanted for Mum.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for providing such kind words and lovely feedback on our staff and care we provide. The care team here are very professional and caring and treat everyone with dignity and respect and it is a pleasure to have your mom as part of our family.


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Review from Sandra P (Daughter of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A welcoming environment with courteous staff. Sensitive to individuals needs. The laundry service is excellent. Always ensures resident has what is requested where possible. Supportive towards service user.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your kind thoughts about Himley Manor, the care and services. It is a pleasure to be looking after your mom who has settled in very well.


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Review from Jennifer B (Respite Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Himley Manor with many problems but have found this care home to be the right place for me where I have been mentally, spiritually, and physically restored and renewed. The staff in particular have shown much care and concern for my wellbeing and care.
The coordinator leads a most efficient
team. I have gone home and have appreciated the freedom and ease which has been afforded me. I shall certainly recommend this home to other needy people.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

We have loved having you here and as we have said you are more than welcome to come back and enjoy the activities and the entertainment we have planned. We hope you get on well back at home and in the future, you will be very much missed.


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Review from J W (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the home is a lovely place, very clean. All carers are great with Mum. I would recommend it to anyone.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your review of the home and staff we appreciate all the feedback to improve our services.


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Review from Wendy W (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are so nice and lovely to the elderly people in the home. They are always helpful when you ask them a question or if you need anything. They will go out of their way to help you. My mom says they are so nice to her, which puts my mind to rest that she is being well looked after. I will
always recommend the home to people. Thanks.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

What a lovely review, thank you so much for your kind words. We are very proud of our home and our dedicated team for the care and support they provide.


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Review from Debbie M (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom came to Himley Manor Care Home in January 2023 from the hospital needing 24hr care for advanced dementia and heart failure. The home is modern, light and spacious. Staff and management are friendly, helpful and have accommodated Mom's needs. They have changed especially with her diet, and food is
cooked fresh on-site. I am happy with the care Mom is receiving, having her hair and feet done and especially how the staff acted when Mom became very unwell. She loves the entertainment days and seems happy. Bedroom furniture is a little dated but fit for purpose, containing everything needed. I was able to take in a few soft furnishings to make Mom's room a little more homely. I was impressed that all the clothes taken on admittance are laundered by the home. It is clean, tidy and well equipped. The gardens are lovely. It would be nice to see a few sensory plants/lights to encourage partially sighted residents and those with dementia to enjoy being outside.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you so much for your feedback and kind words with regard to staff. We have started to update the furniture in the rooms and will look to improve the garden areas going forward, family and friends' comments are always welcome to help improve the home.


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Review from Pamela J (Daughter of Resident) published on 14 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Himley Manor Care Home on the second of February 2023 from hospital. She fitted in nicely and was happy and improved in herself since then.
She is in hospital at present and hope she can return. The home is modern, light, spacious. It is a purpose-built care home which I like because
it is built for their needs with spacious corridors for wheelchairs and also for them to walk around if they can. Staff are very friendly and willing to help both residents and family. I have always been offered a cup of tea and cake if they are being served. I have only witnessed cakes not been around for meals. However, I am told my mum eats very well. Activities again I have not really seen(apart from singing which is good). However, I have spoken many times to the activities staff member, who is a very nice lady. They also have a good-sized garden to enjoy, however joining the home in February have not seen it at its best. All in all, I would definitely recommend.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your feedback on the home, it has much improved over the last few years it is such a shame you did not get to experience the home to the full. I hope your mom is doing well she was a lovely lady.


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Review from L H (Granddaughter of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma spent seven months at Himley Manor Care Home and I could not say a bad word about the home. The staff were excellent and the standard of care was very good. My grandma was happy throughout her time there and I couldn't have asked for anything more. We are so grateful to everybody who looked
after and cared for her.

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your kind words it was a pleasure to have your nan here she was a lovely lady.


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Review from S S (Son of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

There seems to be an acceptance that my mother should stay in her bed (Christmas 2022). Why can't she be encouraged to get out of bed and be able to walk a little? Surely a little exercise to would be helpful to her well-being.
This week we were told that we would have to pay £15 to have her toenails
cut. We have refused to pay this as I cut her toes nails!

Reply from Tracey Pearson, Manager at Himley Manor Care Home

Thank you for your feedback and the concerns raised. Residents do have the choice to remain in bed or either get up with encouragement provided. We do have a policy where we leave and return. We have been sitting Mom out in the chair but are only able to remain out so long to prevent skin breakdown.
With regards to the charge of £15.00 is this payment directly to the chiropodist who provides a service within the home, but we will look into this for you.


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Current Review Score: 9.5 (9.506)

Overview of Review Score

The Review Score of 9.5 (9.506) out of 10 for Himley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.506 for Himley Manor Care Home is calculated as follows: ( (163 Excellents x 5) + (56 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 249 Ratings = 4.506

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Himley Manor Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Tracey

Tracey Pearson

Job Title: Registered Manager

Joined: 2020

I began working in the care sector in 1997. Whilst working in my first care home I also worked in the area's local hospitals and gained a wealth of knowledge and experience.


During my career, I completed my Registered Manager Award in 2010 and gained degrees in Leadership & Management Level 5 and Strategic Management Level 7.


In 2009 I took my first Registered Managers position and have worked in a number of dementia care homes since.


I came to Himley Manor in November 2020. I am extremely proud to be the Manager of Himley Manor Care Home and also its hard-working staff team. I firmly believe that to work in care you have to CARE, it is a passion not just a job and I look for this in potential new staff during recruitment.


I am responsible for the operational running of the home. This covers all aspects of care delivery including managing the team of staff within the home to uphold standards and most importantly ensure our resident's care needs are met.


My favourite aspect of my job role is getting to chat with the residents and seeing them smiling daily.


Stephanie

Stephanie Green

Job Title: Deputy Manager

Joined: 2024

I began my career in care in 2013 working as a part-time care assistant in a nursing home. I spent the next 9 years improving my skills and knowledge and gaining experience and was promoted to Senior Carer and Care Administrator. In this role, I was responsible for creating and maintaining care plans, risk assessments, auditing and reviews of residents' needs as well as the training, induction and mentoring of staff.


I worked as a deputy manager in a residential home for a year before coming to Himley Manor in February 2024. I assist the Registered Manager Tracey with the day-to-day running of the home, providing support to staff to ensure the care and services provided are of a high standard and enabling us to meet required regulations.


I have completed my NVQ Levels 2 and 3 in Health and Social Care and achieved a Level 4 Diploma in Adult Care in 2018. My next step is to complete my Level 5 qualification in Leadership and Management to build on the care and management skills I have already. I have extensive training in a range of different aspects of health and social care, including a Level 2 Certificate in the Principles of Dementia.


Himley Manor is a friendly home full of caring and hardworking staff who put residents first and go above and beyond to meet their needs. My favourite part of working at Himley Manor is seeing the residents being well looked after and the joy the staff get from caring for and interacting with them.


Jade

Jade Handley

Job Title: Senior Care Assistant

Joined: 2024

I started working at Himley Manor in May 2024. My job involves giving medication to residents, manging staff and making sure residents stay happy and healthy. I have worked in care for many years since I left school. I hold an NVQ Level 3 in Health and Social Care and have many other qualifications relevant to my role.


My favourite part of the job is socialising with the residents, feeling a sense of achievement after a day's work. I enjoy being part of the team and working with


Carole

Carole Hyde

Job Title: Family Representative

Joined: 2022

My mom has been a resident at Himley Manor since January 2021. She is very well cared for by all of the staff who are kind and friendly and work to a high standard. The home is well maintained, always clean and tidy and you are always made to feel welcome.


I started volunteering 18 months ago, as I wanted to give something back to the care home for taking care of my mom. I help with activities, organise fund-raising raffles and competitions and help with the Summer and Christmas Fetes. This allows us to provide entertainment for the residents - they love a sing and dance!! It is a pleasure to talk to the residents and have a chat with all the staff.


Aydin

Aydin Seker

Job Title: Maintenance

Joined: 2023

I started working at Himley Manor in April 2023 and was employed as maintenance. I enjoy keeping the home safe and tidy and I'm always busy doing odd jobs to make sure everything is as it should be. I complete PAT testing on all electrical equipment, make sure the gardens and carparks are kept tidy and do general everyday maintenance around the home. I am responsible for painting and decorating the home to keep it looking fresh and welcoming. I am also trained in Fire Safety.


I enjoy working at Himley Manor and interacting with the residents every day. I like to know that I am doing my job to make the home a safe place for everyone.


Carole

Carole Harris

Job Title: Head Cook

Joined: 2018

I am the head cook and I have worked at Himley Manor since 2018. I am responsible for running the kitchen, managing staff and making sure standards are kept high. We proudly hold 5 stars following a recent inspection from Environmental Health. I enjoy working in the kitchen and making sure the residents are having food they enjoy including homemade puddings and snacks! I have worked in the care industry since 1993 and been working in catering since the age of 14. My favourite part of the job is seeing the residents enjoying their meals.


Frequently Asked Questions about Himley Manor Care Home

What types of Care is Himley Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Himley Manor Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Himley Manor Care Home have?

There are 41 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Himley Manor Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Himley Manor Care Home to the centre of Dudley?

0.9 mile(s) as the crow flies, distance by road may be significantly further.