Dependent on room with or without en-suite rooms.
Dependent on care needs.
Protected meal times
Ample parking on site
Himley Manor Care Home has a Review Score of 9.5 (9.506) out of 10, based on 21 reviews in the last 2 years. Over all time Himley Manor Care Home has 46 reviews.
Review from Neil G (Son of Resident) published on 28 August 2019
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Value for Money
Review from Diana G (Sister of Resident) published on 12 August 2019
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Reply from Val Bunn, Registered Manager at Himley Manor Care Home
Thank you Diana for your review, the positive changes we have seen with your sister is what makes our jobs worthwhile
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Review from Lynda R (Daughter of Resident) published on 24 July 2019
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Reply from Val Bunn, Registered Manager at Himley Manor Care Home
Thank you for your review, it is good to read that relatives can see the improvements being made and are happy with the service, we will continue to improve and move forward.
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Review from M M (Husband of Resident) published on 17 July 2019
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Reply from Val Bunn, Registered Manager at Himley Manor Care Home
Thank you Michael for your review, it is good for us all to see these reviews and know that relatives can see the improved changes and we will continue to move forward.
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Review from Mitchell H (Son of Resident) published on 21 June 2019
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Treated with Dignity
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Review from Margaret C (Daughter-in-law of Resident) published on 18 June 2019
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Treated with Dignity
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The Review Score of 9.5 (9.506) out of 10 for Himley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.506 for Himley Manor Care Home is calculated as follows: ( (163 Excellents x 5) + (56 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 249 Ratings = 4.506
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Himley Manor Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jan 2021
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Job Title: Registered Manager
Joined: 2020
I began working in the care sector in 1997. Whilst working in my first care home I also worked in the area's local hospitals and gained a wealth of knowledge and experience.
During my career, I completed my Registered Manager Award in 2010 and gained degrees in Leadership & Management Level 5 and Strategic Management Level 7.
In 2009 I took my first Registered Managers position and have worked in a number of dementia care homes since.
I came to Himley Manor in November 2020. I am extremely proud to be the Manager of Himley Manor Care Home and also its hard-working staff team. I firmly believe that to work in care you have to CARE, it is a passion not just a job and I look for this in potential new staff during recruitment.
I am responsible for the operational running of the home. This covers all aspects of care delivery including managing the team of staff within the home to uphold standards and most importantly ensure our resident's care needs are met.
My favourite aspect of my job role is getting to chat with the residents and seeing them smiling daily.
Job Title: Deputy Manager
Joined: 2024
I began my career in care in 2013 working as a part-time care assistant in a nursing home. I spent the next 9 years improving my skills and knowledge and gaining experience and was promoted to Senior Carer and Care Administrator. In this role, I was responsible for creating and maintaining care plans, risk assessments, auditing and reviews of residents' needs as well as the training, induction and mentoring of staff.
I worked as a deputy manager in a residential home for a year before coming to Himley Manor in February 2024. I assist the Registered Manager Tracey with the day-to-day running of the home, providing support to staff to ensure the care and services provided are of a high standard and enabling us to meet required regulations.
I have completed my NVQ Levels 2 and 3 in Health and Social Care and achieved a Level 4 Diploma in Adult Care in 2018. My next step is to complete my Level 5 qualification in Leadership and Management to build on the care and management skills I have already. I have extensive training in a range of different aspects of health and social care, including a Level 2 Certificate in the Principles of Dementia.
Himley Manor is a friendly home full of caring and hardworking staff who put residents first and go above and beyond to meet their needs. My favourite part of working at Himley Manor is seeing the residents being well looked after and the joy the staff get from caring for and interacting with them.
Job Title: Senior Care Assistant
Joined: 2024
I started working at Himley Manor in May 2024. My job involves giving medication to residents, manging staff and making sure residents stay happy and healthy. I have worked in care for many years since I left school. I hold an NVQ Level 3 in Health and Social Care and have many other qualifications relevant to my role.
My favourite part of the job is socialising with the residents, feeling a sense of achievement after a day's work. I enjoy being part of the team and working with
Job Title: Family Representative
Joined: 2022
My mom has been a resident at Himley Manor since January 2021. She is very well cared for by all of the staff who are kind and friendly and work to a high standard. The home is well maintained, always clean and tidy and you are always made to feel welcome.
I started volunteering 18 months ago, as I wanted to give something back to the care home for taking care of my mom. I help with activities, organise fund-raising raffles and competitions and help with the Summer and Christmas Fetes. This allows us to provide entertainment for the residents - they love a sing and dance!! It is a pleasure to talk to the residents and have a chat with all the staff.
Job Title: Maintenance
Joined: 2023
I started working at Himley Manor in April 2023 and was employed as maintenance. I enjoy keeping the home safe and tidy and I'm always busy doing odd jobs to make sure everything is as it should be. I complete PAT testing on all electrical equipment, make sure the gardens and carparks are kept tidy and do general everyday maintenance around the home. I am responsible for painting and decorating the home to keep it looking fresh and welcoming. I am also trained in Fire Safety.
I enjoy working at Himley Manor and interacting with the residents every day. I like to know that I am doing my job to make the home a safe place for everyone.
Job Title: Head Cook
Joined: 2018
I am the head cook and I have worked at Himley Manor since 2018. I am responsible for running the kitchen, managing staff and making sure standards are kept high. We proudly hold 5 stars following a recent inspection from Environmental Health. I enjoy working in the kitchen and making sure the residents are having food they enjoy including homemade puddings and snacks! I have worked in the care industry since 1993 and been working in catering since the age of 14. My favourite part of the job is seeing the residents enjoying their meals.