Anning House

Cross Road, Weymouth DT4 9QX
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9.7 73 Reviews
  • Anning House, Weymouth
Anning House is a luxury care home with state-of-the-art facilities, set in a peaceful and highly desirable residential area of Weymouth. The home provides high-quality residential, nursing and dementia care, as well as short-term respite care.

Residents' rooms are spacious, beautifully furnished and all rooms are en-suite. The light and stylish lounges have views out to the coast, and there are excellent facilities, including a café, a hair and beauty salon, cinema, small library and a shop - all of which are available to family and friends. The home also benefits from having beautifully landscaped sensory gardens, which have been carefully designed for wheelchair users and are also home to the pet chickens.

Care Provided by Anning House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Heidi Williams (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Anning House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,395
    • Self-Funded Residential Dementia Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,425
    • RESPITE Self-Funded Residential Dementia Care from £1,525
  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Anning House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Anning House operates an 'Open House' policy and encourages family and friends to visit. There are no limited visiting hours, however, enquirers are requested to call the home manager to arrange a visit in advance.


  • Parking
  • Ample parking at the onsite car park.


Total of 73, showing 1-20
9.7

Anning House has a Review Score of 9.7 (9.736) out of 10, based on 17 reviews in the last 2 years. Over all time Anning House has 73 reviews.

Overall Experience

  • 55
  • 13
  • 4
  • 0
  • 1

Date Published

73
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Overall Experience  Overall Experience 5.0 out of 5

I have found the home welcoming and professional providing information needed and responses to questions in a timely way.
It would be useful to know more about what activities are offered/engaged with - perhaps through an app.

Reply from Samantha Debenham, Reviews Team at Anning House

Thank you for taking the time to leave a review for Anning House. I am pleased to see that you feel that the team here are professional and communicates well. In response to the activities, we do have an app which we have in the home and will be rolling out to all families in the next few weeks. This app will enable you to see what activities we have and what your loved ones are taking part in. The app is a platform for us to inform you of events happening, scheduled activities within the home and give you access to a regular newsletter. Do pop in and see me if you need any further information.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and service from all those involved with taking respite care of my partner.
This means I feel confident in leaving him in their care so I can take a well-needed rest.
He's always happy to go there for his little holiday as well.

Reply from Joanne Mcmahon, Reviews Team at Anning House

Hi Angela, thank you very much for taking the time to leave us feedback about your experience. At Anning House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is settling in and comfortable, the home is extremely well managed and presented, the facilities are very clean. The team are friendly and very helpful and always on hand to assist, activities are inclusive and well coordinated. I feel very happy mum is in good hands here.
Well done team.

Reply from Joanne Mcmahon, Reviews Team at Anning House

Hi Mark, thank you very much for taking the time to leave us feedback about your experience. At Anning House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 3.0 out of 5

Having been obliged to leave Anning House after over 4 years, because my capital was depleted, I can now appreciate better the care I received there. The contrast with my current setting is marked. However, so many improvements could have been made, with very little expenditure or effort. Despite continual
requests, the food lacked a variety of green vegetables frequently cold and not well presented. With a few exceptions, carers were caring, competent and conversational! Communication with managers was very sparing, however, my main cause for dissatisfaction was the lack of a written, up-to-date, comprehensible service/care plan that would have provided me and my family with the assurance that we were getting what we were paying for and that my needs were understood by all those involved. Staff turnover meant having to frequently verbalise what I required.
Do not be seduced by the provision of "Other Health Services" - just a list of what is available to all members of the NHS, not "in-house".

Reply from Samantha Debenham, Reviews Team at Anning House

Dear Jennifer, Thank you for taking the time to leave feedback for Anning House. We will always look to take on feedback and make improvements where needed. I am pleased to read you felt the carers were caring, competent and conversational. We wish you the best.


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Overall Experience  Overall Experience 4.0 out of 5

Four weeks of respite care has led to the resident making a decision not to return home. This was down to the consistent care as well as lots of regular visits by close family members and friends.
Issues that had to be addressed, arose from two live-in carers being excellent in terms of care and support,
but due to the property not providing an easy exit for a wheelchair, they could not expand the horizon beyond downstairs of the house.
Gradually the more social environment began to outweigh the two-to-one care at home.
Hoping this will continue. 4 stars due to one-morning poor experience with agency staff, not a normal occurrence.

Reply from Samantha Debenham, Reviews Team at Anning House

Thank you for taking the time to leave feedback for Anning House. Your feedback is greatly appreciated by the team. We always strive to deliver high quality care and hold ourselves to high standards. I would like to apologise to hear of your experience but I am pleased to read this is not a normal occurrence. We like to take all feedback on board and would like to please encourage that if you do have any concerns to bring these to the attention of the home manager. I would like to assure you all concerns around agency are fed back to the agencies to ensure we only have agency staff who are committed as we are.


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Overall Experience  Overall Experience 5.0 out of 5

I can only speak very highly of both the experience of my father who resides at Anning House and that of a relative who is regularly visiting. From our first initial visit to the present day, all members of staff have been welcoming, professional and very friendly. I would fully recommend visiting Anning
House and experiencing this warm environment for yourself.

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Overall Experience  Overall Experience 5.0 out of 5

I made enquiries to Anning House in September 2024 with regard to moving my mother from another care home in Weymouth to Anning House to become a resident going forward once she had served her notice period at her present address. My enquiry was dealt with in an extremely professional manner, all my
questions were answered fully and it was very clear to me that moving my mother to Anning House was a positive move for her. The staff I met were polite, professional, informative and obviously willing to accommodate my mother to the best of their ability. I was very impressed with the general presentation of the establishment when my mother, my wife and I were given a guided tour by one of the team and can honestly say I saw nothing that I didn't like, everything served to reinforce the decision already made to move my mother in. I was given access to her allocated room immediately and was able to smooth the transition for my mother before she ultimately moved in two weeks later.

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Overall Experience  Overall Experience 5.0 out of 5

An outstanding standard of care - my mum did improve healthwise, made friends and settled in very well. The staff and carers seemed very professional and were friendly. I think the standard was excellent, including the food and activities on offer. My mum had a short stay and she enjoyed it and we felt
happy that she was well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

From the first visit to look around at Anning House, the manager and her team were so friendly and professional nothing was too much trouble.
They all went above and beyond in their care and support, not only for our lovely friend, but for her family and friends too.
A real sense of community, thank
you to each and every one of you for your kindness, compassion, and care.
You made the last few months of a very dear friend's life so much better, giving her respect, dignity and outstanding medical care, she really was in the best place, and passed away peacefully surrounded by love in a homely environment.
I would highly recommend Anning House.

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Overall Experience  Overall Experience 5.0 out of 5

Always made to feel comfortable, staff and everyone very friendly, everything is 10/10 except sometimes the food which needs some work but most of this is nice.

Reply from Samantha Debenham, Reviews Team at Anning House

Thank you very much for taking the time to submit your review; we're really happy to see your high scores and to read your kind comments about the friendly team here. In regards to the food at the home, you'll be very pleased to hear that we have recently recruited a new Head Chef here at Anning House, who has a wealth of experience. As we want our menus to not only offer choice but also be reflective of residents' wishes, he is spending time with each resident to make sure we have plenty of everyone's favourites we will also have some exciting culinary events coming up which I hope you can join us for. Thank you again for your feedback, and please do let us know if you have any questions or suggestions now or in the future, and will always be happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

There cannot be a better care home in every respect. When my husband and I required care, Anning House was recommended very highly and so we have experienced excellent care in every way and are thankful to be here. Our individual rooms are all that we could have asked for. The staff are very courteous
and caring, with a very friendly attitude. We could not have found a better home.

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Overall Experience  Overall Experience 5.0 out of 5

Came to Anning House following bouts in the hospital and other medical problems. I went home for 1 day but ended up back in hospital. Family decision was taken to return to Anning House on a permanent basis. I came in May/June 2022 for 1 month and have been here ever since. The care and support I have
received from all the amazing staff is second to none, everyone goes the extra mile no matter what my needs are. Catering and housekeeping departments are friendly and nothing is too much trouble for dietary needs. The general carers are exactly what their title says, carers, and very good at their jobs.

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Overall Experience  Overall Experience 5.0 out of 5

I worked as a medical social worker for twenty-five years and I was extremely satisfied with everything in Anning House Care Home. The welcome reception, the room, activities, menus and especially the care my husband received. He was happy during his stay. I shall be more than happy, if I need a break,
to know, with confidence, that he will be cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My husband and I travel from America to visit Dad. Love our time together. We value, trust and appreciate all the carers, nurses and team that take great care of Dad. Always great seeing all the wonderful team members of Anning House Care Home.
Dad is happy and safe and enjoys the daily interaction
and attention.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Great carers, very attentive and patient with my dad.
Always happy to see and talk to his visitors.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Anning House on the memory care floor for two years and I could not be happier with her care. When she was sick the nurses communicated with me every step of the way and ensured she had appropriate care. The medical care has been excellent, particularly in managing her dementia.
All carers and nurses have demonstrated sensitive, patient and compassionate care helping her to feel settled content and loved. Well done Anning House.

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Overall Experience  Overall Experience 5.0 out of 5

I'm so happy we found Anning House, I know Mum is very well looked after by carers who know her well and genuinely care about her. All the staff I have come into contact with have been helpful, cheerful and welcoming and I feel supported by them every bit as much as I feel they support Mum.
The house
is always clean and smart. When a friend and I visited prior to placing Mum, we both said if it was a hotel, we'd have stayed. I still feel like this eight months later.
My father also moved into Anning House but sadly only lasted three nights before heart failure saw him off. At the time, we were hugely well supported and I take comfort from the fact that Dad was not alone when he died and that he was treated with the utmost dignity in his last few, crotchety, days. I will forever be grateful for this.

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Overall Experience  Overall Experience 5.0 out of 5

Anning House is a pleasure to visit and live in. It is light and airy, easy access along corridors, plenty of activity and quiet lounges. Beautiful pictures along the walls and nice furniture (no suitable footstools). The facilities are amazing in that the timetable for activities is innovative, changing
every week from singing, crafts, outings, pat dogs and alpacas, quizzes and many more! The chef creates incredible mouth-watering meals, such a variety.

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Overall Experience  Overall Experience 5.0 out of 5

Having experienced other care homes in the Weymouth area we decided to use Anning House as an alternative. The house was known to my father prior to taking up residency. It displays as a modern, clean and well-kept facility. Staff are polite, friendly and have a good working knowledge of residents in
their care. A good experience so far and thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Very professional and caring team, providing assurance to my father and the family. Always has a lovely atmosphere and welcoming.

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Anning House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Anning House is calculated as follows: ( (157 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 197 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anning House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Heidi

Heidi Williams

Job Title: General Manager

Joined: 2023

I hold my Level 5 qualification in Leadership and Management, a diploma in adult nursing, and mentoring qualifications.


I decided to join Anning House because I wanted to be part of a well-respected larger company that was part of the wider community where I live.


As a General Manager, it’s important that I have empathy, and am able to listen and lead by example. I always want to be a good role model and empower my team and others, treating everyone with respect. I went into nursing to make a difference; this can be a big impact or just the little things that make a difference in someone’s life. I’m still incredibly proud and happy to be able to continue to do this in my career every day.


Although I have a busy role at work, I like to keep busy outside of work too - I love supporting my husband when he’s playing in his band, going to nice restaurants to eat, entertaining family and friends at home, and going to the theatre, especially to see musicals.


Frequently Asked Questions about Anning House

What types of Care is Anning House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Anning House provide?

Palliative Care, Convalescent Care, Independent Living Training, Sheltered Housing, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Anning House have?

There are 70 Single Rooms.

What are the Facilities & Services at Anning House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Anning House to the centre of Weymouth?

0.8 mile(s) as the crow flies, distance by road may be significantly further.