Anning House

Cross Road, Weymouth DT4 9QX
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9.7 73 Reviews
  • Anning House, Weymouth
Anning House is a luxury care home with state-of-the-art facilities, set in a peaceful and highly desirable residential area of Weymouth. The home provides high-quality residential, nursing and dementia care, as well as short-term respite care.

Residents' rooms are spacious, beautifully furnished and all rooms are en-suite. The light and stylish lounges have views out to the coast, and there are excellent facilities, including a café, a hair and beauty salon, cinema, small library and a shop - all of which are available to family and friends. The home also benefits from having beautifully landscaped sensory gardens, which have been carefully designed for wheelchair users and are also home to the pet chickens.

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Care Provided by Anning House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Heidi Williams (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Anning House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,395
    • Self-Funded Residential Dementia Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,425
    • RESPITE Self-Funded Residential Dementia Care from £1,525

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Anning House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anning House operates an 'Open House' policy and encourages family and friends to visit. There are no limited visiting hours, however, enquirers are requested to call the home manager to arrange a visit in advance.


  • Parking

  • Ample parking at the onsite car park.


Anning House Reviews (73)

Total of 73, showing 21-40
9.7

Anning House has a Review Score of 9.7 (9.736) out of 10, based on 17 reviews in the last 2 years. Over all time Anning House has 73 reviews.

Overall Experience

  • 55
  • 13
  • 4
  • 0
  • 1

Date Published

73
8
9
17
56

Review from Jenny G (Niece of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The assessment meeting was done with care and respect at my aunt's home. Both of the staff were kind, friendly and supportive of the process. When we arrived at the home it felt welcoming and reassuring. The environment is beautiful, the room fresh and clean and there was so much happening in the various
public areas. I have visited many care homes in a variety of areas and Anning House is by far and away is the best environment I have seen.

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Review from Alison D (Daughter-in-law of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is really enjoying her time here, she is well looked after and has lovely meals. Her room is amazing and she really enjoys spending time in the lovely gardens. We love to visit her and enjoy a coffee with her in the garden too.

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Review from Sarah R (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the patient and compassionate care my mum gets here at Anning House. Nothing is too much trouble from assisting with self-care to arranging hospital appointments, it's so reassuring for us as relatives. The food is excellent and the activities varied. The facilities provide meeting spaces
outside of my mum's bedroom - we particularly enjoy the cafe and garden. Smiley receptionists complete the helpful team. Thank you.

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Review from L V (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed to come in to have respite care to help my dad as he is poorly. The staff and the care home has been absolutely spot-on for mum and her needs. Mum has thoroughly enjoyed herself and has made some wonderful memories and lovely new friends. Everyone has been so welcoming and pleasant and sets
up a wonderful atmosphere and place to come and stay. As mum is quite young coming into the care setting, the staff have been incredible to accommodate for keeping mum happy, stimulated, pampered, and involved. At times mum has been given some responsibility to help keep an eye on other residents and this has by far boosted mum's self-esteem. Thank you Anning House for welcoming mum in, she has really enjoyed her stay and we will definitely look at coming back for further respite care when it is needed.

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Review from Christine B (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Anning House formerly Gracewell, from October 2020 - to May 2022 when she passed away. We extend our sincere thanks and gratitude to all the staff for the outstanding above and beyond care they gave to mum. Not only did they take care of her, but they also took care of me as well,
something I am eternally grateful for. Her time at Anning House was during the outbreak of Covid. A time that can only be described as extremely difficult and challenging. They all worked tirelessly to ensure the safety of our loved ones and provided them with the opportunities to see their families and have that most precious, needed contact with them. Anning house is exceptional. Care UK are incredibly lucky to have such a wonderful dedicated team of people, who give nothing short of a World Class Service to the residents their families, and each other. They are second to none. My family would have no hesitation in saying if you want the best for your loved ones then Anning House is the best.

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Review from G S (Daughter of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team is absolutely amazing - nurses/carers give you their 100% attention and treat you like you're the only one there s they show total commitment to my loved one. This is totally appreciated! You know in good hands - service is, in my eyes, first class.
Highly recommend!
The only small
downfall - maintenance - takes months to get a job seen to, you ask relevant staff/management, they are all keen to get started but the jobs do take a long time. We have been waiting since November 2021 for the loo to be fixed and the dripping tap and a painting took 2 months to put up.

Reply from Samantha Debenham, Personal Assistant at Anning House

Thank you for your review – myself and the team are so happy to read your kind comments. In regards to maintenance I understand the toilet has been fixed but if it still causing issues please can you let us know and of course we’ll be happy to look at this and any other maintenance issues again and make sure these are rectified. Thank you again for taking the time to submit your testimonial, and if you have any other comments, suggestions, or anything else we can help with, just get in touch.


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Review from Muriel C (Resident) assisted by family/friend published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has taken a little while to settle in but I have been extremely well looked after and cared for. The staff are all so friendly and deeply caring.

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Review from Paul B (Son of Resident) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Anning House is a modern, purpose-built care home with excellent facilities. My mother spent 3 months there in early 2022 after a fall and hospital stay. She did not adapt well to a care home in spite of the care and dignity provided by the staff. As a result, she did not mix and spent most time in
her room and bed. The room and en-suite were perfectly comfortable and had access to the garden although the layout might be improved to be able to view the garden easily. Mother developed an overall infection and further back pain which resulted in a new hospital stay. On discharge, we arranged to admit her to a different care home closer to relatives where nursing standard care was also available. She now requires this level of care due to mobility issues. Anning House gives quality care but appears to have staffing shortages and employs several agency staff. Whilst this is a current problem in the care sector it does mean that staff seem overworked with a lack of continuity.

Reply from Samantha Debenham, Personal Assistant at Anning House

Thank you for taking the time to write your review – we were very happy to hear your kind comments about the excellent facilities and quality of care for residents at Anning House. I would like to reassure you, as we were a little surprised by your concerns and wanted to set your mind at rest, that we definitely do not have any staffing shortages, and also we do not employ agency workers for assisted living either. We always ensure we have enough team members throughout the home to keep all residents safe, happy, and well cared for, seven days a week, 24 hours a day. We also keep the same colleagues, where possible, on the same floor so that there is always continuity of care and so residents are familiar with the team and can build relationships. Thank you again for your feedback, and best of wishes to you and your mother.


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Review from D G (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak more highly of this outstanding nursing home where my mother has been happily residing for 16 months. She has always been treated with dignity, kindness and respect. The staff are highly skilled and professional and the medical cover has been excellent. Whenever I visit I am met with
warmth and kindness by all members of staff and I have been offered support when needed. There is always a warm happy atmosphere and there are plenty of activities and good food. The facilities are excellent with purpose-built ensuite bedrooms, pleasant lounges and a beautiful garden. Nothing seems too much trouble for the staff who are prepared to go the extra mile when needed. This nursing home came highly recommended to me by more than one source and I have had no regrets moving my mother to Gracewell of Weymouth to whom we owe a great debt of gratitude.

Reply from Esther Sheppard, General Manager at Anning House

We are thrilled with your positive experience and are so glad your mother has settled in so well to Gracewell of Weymouth. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.


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Review from K J (Daughter of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad stayed at Gracewell for respite and settled in so well, he has now moved in permanently. I was invited to attend Dad's care review via 'Teams'. The staff were friendly, helpful and knowledgeable. Dad looked happy and relaxed. It is a great comfort for me living overseas to know that he has company,
is settled, engaged and well-cared-for in his lovely new home. I hope he will continue to be involved in activities for as long as he is able. Thanks everyone.

Reply from Esther Sheppard, Homes Admissions Advisor at Anning House

Thank you for taking the time to review Gracewell of Weymouth. Your feedback is really important to us, as is the care and well-being of all of our residents. We were delighted to have your father come to stay with us and are so pleased he has settled in well. Your kind words will be shared with the team.


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Review from Lou W (Daughter of Resident) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As for many families, we have found this a very difficult time not being able to see our precious mum. As a family, we are, however, so comforted knowing that mum is receiving the most outstanding care. She is so well supported by the team... she always has a hat and scarf on, her trademark accessories
and we can just tell (even on the difficult days) that she is being beautifully looked after. Not seeing her is hard but again the team has provided many opportunities for us to see mum via video calls. Whilst we can’t wait for 'normal' visiting to return, we are just so grateful that she is in such safe and caring hands.

Reply from The Gracewell of Weymouth Team, Team at Anning House

Here at Gracewell of Weymouth, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.


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Review from L W (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Facilities excellent, care staff are friendly and approachable. Well organised activities and entertainment but unfortunately my mother is bed-bound. I would appreciate more contact with the nurse in charge on the floor rather than having to find her! Level of care satisfactory but staff change very
frequently.

Reply from Yaneke Davey, General Manager at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing your comments. In the meantime, please feel free to contact the General Manager if you would like to discuss this in further detail.


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Review from J C (Son of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review is really since March until present. I am so impressed with Gracewell of Weymouth. They have been so caring and professional through the whole pandemic/lockdown period. They have communicated how my father was and what was happening regularly. They have kept him safe and looked after him so
well. So pleased. All the staff have been fantastic, can you pass on my wholehearted thanks. Great team, great job, thank you.

Reply from Yaneke Davey, General Manager at Anning House

Here at Gracewell of Weymouth, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words; these will be shared with the team, and we look forward to welcoming you back to our home soon.


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Review from Roy S (Son of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been in this home for over a year now and I am very pleased with his care. Though he was adamant he didn't want to stay in the first few months, he has now settled in well. The staff have recently dealt very well with the difficult conditions brought about by the COVID-19 pandemic.

Reply from Yaneke Davey, General Manager at Anning House

Gracewell of Weymouth appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your father has settled in well.


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Review from Chris W (Son of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is clearly one of the best if not the best care home in the area. Having experienced others of nearly similar standards we just can't find any fault with Gracewell. The staff are caring and concerned and interested in the residents and families. The management is on the ball and ready to help
with anything. In the current Covid crisis they have also held their cool and done their absolute best for residents, be it a very difficult time for us all and in particular for some of the families. It's still not easy getting through this with the home upholding all current safety recommendations and there has been no visiting for the last eight weeks. By the use of multiple tablets and video calls, we have managed to at least get some contact with our mother who is suffering from dementia. So it's not easy to make sure she can look at the images and speak to us. However, some of these calls have kept us going even though at times Mum has been having very bad days. Thank you Gracewell.

Reply from Yaneke Davey, General Manager at Anning House

Gracewell of Weymouth appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your mother has settled in well.


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Review from Carole B (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish Gracewell of Weymouth had their own minibus to take my father out. He stayed for 3 weeks and only went out for an hour and a half in 3 weeks. This is what this home needs.

Reply from Yaneke Davey, General Manager at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the home manager if you would like to discuss this in further detail.


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Review from Andrew B (Son of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and caring, helpful staff.

Reply from Yaneke Davey, General Manager at Anning House

Here at Gracewell of Weymouth, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us. These will be shared with the team.


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Review from Janet C (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending Gracewell. The staff are all very welcoming, and the care assistants and nurses are so very patient and helpful towards residents and visitors.

Reply from Yaneke Davey, General Manager at Anning House

The team here at Gracewell of Weymouth would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home.


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Review from Mike F (Son of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have no hesitation in recommending Gracewell of Weymouth. Whenever I visited my father, whatever time of day, he was always clean and well dressed. He started off downstairs but within a few months, it was apparent that he would have to go upstairs, again this was carried out efficiently and
without fuss. The staff were lovely. Very kind and considerate. If he needed adjustments to his medication they were the first to support it and get the Doctor in. Also, I would be the first to say my old dad wasn't always the easiest to deal with, but they did it respectfully and with courtesy. The rooms and facilities were very good. The dining room set out like a proper dining area so it kept clients feeling as though they mattered and it was not just "feeding time". The menu as well was most tempting. All in all, I was most satisfied with all the care my father received at Gracewell.

Reply from Yaneke Davey, General Manager at Anning House

We are thrilled with your positive experience and are so glad your Father has settled in so well to Gracewell of Weymouth. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.


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Review from D P (Son of Resident) published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been made very welcome from the start, despite him not being 100% settled from his admission in May. The gardens are well kept and very popular to him in good weather.
Activities are varied and his "wish" to go back to the tank museum has been fulfilled recently. The visits by alpacas
and ponies are one of his favourites.

Reply from Carol Britton, General Manager at Anning House

Our team here at Gracewell of Weymouth are so grateful for your comments. Our activities co-ordinator and the teamwork hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.


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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Anning House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Anning House is calculated as follows: ( (157 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 197 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anning House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Heidi

Heidi Williams

Job Title: General Manager

Joined: 2023

I hold my Level 5 qualification in Leadership and Management, a diploma in adult nursing, and mentoring qualifications.


I decided to join Anning House because I wanted to be part of a well-respected larger company that was part of the wider community where I live.


As a General Manager, it’s important that I have empathy, and am able to listen and lead by example. I always want to be a good role model and empower my team and others, treating everyone with respect. I went into nursing to make a difference; this can be a big impact or just the little things that make a difference in someone’s life. I’m still incredibly proud and happy to be able to continue to do this in my career every day.


Although I have a busy role at work, I like to keep busy outside of work too - I love supporting my husband when he’s playing in his band, going to nice restaurants to eat, entertaining family and friends at home, and going to the theatre, especially to see musicals.