Anning House

Cross Road, Weymouth DT4 9QX
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9.7 73 Reviews
  • Anning House, Weymouth
Anning House is a luxury care home with state-of-the-art facilities, set in a peaceful and highly desirable residential area of Weymouth. The home provides high-quality residential, nursing and dementia care, as well as short-term respite care.

Residents' rooms are spacious, beautifully furnished and all rooms are en-suite. The light and stylish lounges have views out to the coast, and there are excellent facilities, including a café, a hair and beauty salon, cinema, small library and a shop - all of which are available to family and friends. The home also benefits from having beautifully landscaped sensory gardens, which have been carefully designed for wheelchair users and are also home to the pet chickens.

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Care Provided by Anning House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Heidi Williams (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Anning House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,395
    • Self-Funded Residential Dementia Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,425
    • RESPITE Self-Funded Residential Dementia Care from £1,525

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Anning House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anning House operates an 'Open House' policy and encourages family and friends to visit. There are no limited visiting hours, however, enquirers are requested to call the home manager to arrange a visit in advance.


  • Parking

  • Ample parking at the onsite car park.


Anning House Reviews (73)

Total of 73, showing 41-60
9.7

Anning House has a Review Score of 9.7 (9.736) out of 10, based on 17 reviews in the last 2 years. Over all time Anning House has 73 reviews.

Overall Experience

  • 55
  • 13
  • 4
  • 0
  • 1

Date Published

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Review from G G (Son of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my mother was only a short term resident before, she sadly passed away. The care and compassion of all the staff was exceptional. Cannot imagine a more peaceful and gentle place. Thank you.

Reply from Yaneke Davey, General Manager at Anning House

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Weymouth – particularly at such a difficult time. The team here are so grateful that your mother had such a positive experience of the home and this extended to family members and friends.


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Review from R W (Son of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gracewell of Weymouth staff has produced some outstanding care for my mother and continue to provide diverse entertainment and good activities for all the residents.
The gardens have been used to good effect with BBQ's, musical entertainment, Dog shows and for just sitting and looking at the floral
displays. As family members, we are welcomed and encouraged to take part in all that is going on. Well done Gracewell.

Reply from Yaneke Davey, General Manager at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from S W (Daughter-in-law of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found the care to be excellent as far as I can tell and all the staff including admin are very helpful and obliging towards our family. My mother-in-law is always well dressed and gets on well with the carers for whom it seems that nothing is too much trouble. Her room is kept in very good order,
as is the home in general which I feel is cleaned to a very high standard.
The menu day today is very varied and she has no complaints about the food.
All in all a very comfortable home for her

Reply from Yaneke Davey, General Manager at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Julie A (Daughter of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked around at other care homes before we chose Weymouth for mum, we visited Gracewell several times before Mum actually moved in. We had a family lunch, joined in with activities to help Mum move from her home of 45 years to Gracewell. She has been there for 5 months now and it has been brilliant.
Admission paperwork was simple and they checked we had claimed any financial assistance available for Mum which helped toward Mum's care. We then found with Mum's pensions that there was not a huge difference in cost compared to the average cost of a care home or having care in her own home. The facilities are excellent, modern, clean and well maintained and the staff are amazing. For us, it's been all the extras available that make Gracewell the best. The trips out, daily entertainment, activities, the garden, the cafe and the hairdresser on-site at a small extra cost, but Mum loves the chat and pamper. We can book and stay for a meal too. But the best thing is the staff's commitment to the residents. 5 star.

Reply from Yaneke Davey, General Manager at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from P G (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had been at the care home for three years, her room was looking a little tired. I spoke to the nurse on the floor who assisted me and we changed a few things immediately. There were a few things that could not be rectified immediately, however, I spoke to the home admissions advisor who arranged
for a new carpet with the week. Thank you to all involved.

Reply from Yaneke Davey, General Manager at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues.


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Review from V B (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mum is receiving. The home is modern and clean with a beautiful garden and all the staff are caring, friendly and professional. Mum has settled in well and loves the varied activities.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team


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Review from Linda D (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were both at Gracewell. We have found that the staff are excellent and go above and beyond. Mother died, unfortunately here, but the staff that were on duty took such care with her. Father is still with you and the staff have been so caring to him. You run a wonderful home, with
excellent staff.

Reply from Marketing, Marketing at Anning House

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Weymouth – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team


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Review from Clare S (Granddaughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just amazing. My grandparents came here as they could no longer manage in their own home. They were very unsure at first but the care of all the staff has now settled them and they both feel that Gracewell of Weymouth is now their home.
Sadly nan died this month. Her care at the end was above and
beyond by all staff. Now my granddad is picking up the pieces with the support and kindness of all the staff. Thank you to all of you.

Reply from Marketing, Marketing at Anning House

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Weymouth – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team


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Review from M B (Resident) assisted by family/friend published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my stay, I have found all staff to be helpful and caring where care was needed.
They are all pleasant and happy to share time with you. The food is always good.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from K M (Daughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Gracewell since January 2019 and she is very alert for a 96-year-old. I was concerned she wasn't ready to be in a home but she is now not able to care for herself, but I wanted her to receive plenty of stimulation so she didn't stagnate and I have to say she is always busy and
seems very happy.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Gracewell of Weymouth Team


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Review from N L (Sister of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was the last of the three ladies in my family to have been cared for by    
Gracewell of Weymouth. Our mother received impeccable care during her 3 1/2 year stay due to dementia. I stayed for a month last autumn for respite care following spinal surgery. Finally, sadly my sister was admitted
the day after I left for end of life care. We all received excellent care tailored to our needs but the staff deserve particular praise for caring for my sister. Her final weeks could have been undignified but she was never treated in such a way that she did not feel special. Everyone at Gracewell of Weymouth is lovely.

Reply from Marketing, Marketing at Anning House

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Weymouth – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team


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Review from D B (Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, efficient staff.
Good, sensible food.
Good wifi television available and computer.
Varied entertainment.
Good cafe.
Open to Christian faith.
The weather was not warm but room was very hot.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team.


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Review from W G (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the care my mum receives. The home is a happy place and my mum enjoys the company, activities and food. She loves singing and seeing the children that come in as well as the animals that come in especially the dog!


My mum has been here for 5 months now and she is happier

and doing more than she did in her own home. It is a fabulous place. We spent our first Xmas day here with mum and my 2 daughters and it was brilliant - a lovely atmosphere and singing in the afternoon - brilliant!!

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Review from Wendy B (Niece of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has now been at Gracewell for one year and is still receiving the excellent level of care as when she first arrived. She never mixed a lot at home socially or doing activities but has been encouraged by the dedicated staff to take part and sit with other residents. She has settled in very well.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team


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Review from Tony K (Son of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care my father receives at Gracewell. Staff are very good. Facilities are excellent.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team


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Review from Anna N (Niece of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt seems to be well loved by the staff despite her difficulties in communicating with them.
She is treated with respect and kindness and usually looks well dressed and cared for again despite her difficulties in assisting them with personal care.
The environment is very calm and beautifully furnished
with space for residents to walk around if able or sit in a spacious lounge with open views.
There are lots of activities organised for residents if they are able and willing to join in.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team.


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Review from Caz E (Daughter of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The care my mother has received from the carers has been excellent.
My mother has been resident for over a year now after first residing for respite care after a hospital admission.


First impressions are somewhat deceiving however, I was won over by the 5-star luxury look and feel of the home and

shown a sample menu with what appeared to be food of the same standard. Unfortunately, the food that is actually served bears no resemblance to the menu, I am not sure how a bowl of sliced tinned peaches can be listed on the menu as "peach melba"! My mother complains continually about the food as do many of the other residents and I have complained to management to no avail.
The food, unfortunately, lets this care home down hugely, as does the management not listening and is certainly not up to the 5-star luxury standard that the home is being advertised under.


The careers who work there though I can find no fault.


Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue/ these issues. In the meantime, please feel free to contact the Home manager if you would like to discuss this in further detail.
The Gracewell of Weymouth Team.


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Review from Kathy M (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do feel that although it's good to offer residents a choice of what they want etc when suffering from dementia, they need to be directed if it's something that benefits their health. All residents that can't move independently should be put in a high back chair in the lounge and also in the correct
position, perhaps with a cushion. To keep clothes cleaner, it would be beneficial to everybody if aprons were always worn at mealtimes.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this these issues. In the meantime, please feel free to contact the Home manager if you would like to discuss this in further detail.
The Gracewell of Weymouth Team.


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Review from S P (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Gracewell of Weymouth for about a 7 months now and has settled in very well, due mainly to the fact that staff are very attentive and appear to treat residents as though it was one big family. The home offers a very clean, modern facility where the residents are well fed and cared for
and encouraged to join in all the activities.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team.


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Review from Janet S (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My elderly mother (103) is being very well looked after by very obliging staff. She enjoys the cafe, as a place to go away from the floor she is living on. The whole building is kept spotless from top to bottom, despite of the use it gets. The garden is much appreciated as mum has always had an outdoor
life.

Reply from Marketing, Marketing at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team.


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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Anning House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Anning House is calculated as follows: ( (157 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 197 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anning House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Heidi

Heidi Williams

Job Title: General Manager

Joined: 2023

I hold my Level 5 qualification in Leadership and Management, a diploma in adult nursing, and mentoring qualifications.


I decided to join Anning House because I wanted to be part of a well-respected larger company that was part of the wider community where I live.


As a General Manager, it’s important that I have empathy, and am able to listen and lead by example. I always want to be a good role model and empower my team and others, treating everyone with respect. I went into nursing to make a difference; this can be a big impact or just the little things that make a difference in someone’s life. I’m still incredibly proud and happy to be able to continue to do this in my career every day.


Although I have a busy role at work, I like to keep busy outside of work too - I love supporting my husband when he’s playing in his band, going to nice restaurants to eat, entertaining family and friends at home, and going to the theatre, especially to see musicals.