The modern, architecturally stunning home was shortlisted for a healthcare design award, and it’s a truly remarkable place to live.
Perched on the edge of town, the home is three miles from all the attractions of Brighton with its piers (including the i360 ‘vertical pier’), Royal Pavilion, marina and Brighton Racecourse.
On-site parking.
Dean Wood Care Home has a Review Score of 9.8 (9.781) out of 10, based on 19 reviews in the last 2 years. Over all time Dean Wood Care Home has 76 reviews.
Review from Roland W (Son of Resident) published on 6 January 2025
Submitted via Postal Card •
Report
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care Home
Thank you for your kind words. We are pleased to hear that you are impressed with the wide range of activities, modern facilities and the high standards of care provided by our staff at Dean Wood Care Home. It is always wonderful to hear words like "Friendly" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie S (Daughter of Resident) published on 6 December 2024
Submitted via Postal Card •
Report
Reply from David Mclean, Customer Service Adviser at Dean Wood Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "wonderful, attentive, caring and helpful" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Son of Resident) published on 1 August 2024
Submitted via Postal Card •
Report
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care Home
Thank you for your feedback. We are pleased to hear you are happy with our facilities and the wide range of activities available to your mother. We are sorry to hear of your frustrations and will certainly pass on your comments to the home's manager to help them continually improve their services. Please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Guy B (Son of Resident) published on 15 July 2024
Submitted via Website •
Report
Reply from Rosie Smith, Customer Advisor at Dean Wood Care Home
Hello and thank you for leaving such an overwhelmingly positive review for the staff at Dean Wood. We are so pleased your mother was comfortable and taken such excellent care of in her final months. It is always wonderful to hear words such as "nursing care was second to none" "special" and "wanted for nothing" being used to describe our homes. We wish you and your family well in this no doubt tough time since your Mother's passing. Thank you again for taking the time to write to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phillipa P (Mother-in-law of Resident) published on 28 June 2024
Submitted via Postal Card •
Report
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time and we are pleased to hear that you and your family felt supported through these hard times. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gareth W (Son of Resident) published on 31 May 2024
Submitted via Postal Card •
Report
Reply from David Mclean, Customer Service Adviser at Dean Wood Care Home
Thank you for taking the time to leave your kind review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T W (Relative of Resident) published on 20 March 2024
Submitted via Website •
Report
Reply from Eden Tomlinson, Customer Service Adviser at Dean Wood Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A F (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card •
Report
Reply from Eden Tomlinson, Customer Service Adviser at Dean Wood Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gary N (Son of Resident) published on 23 February 2024
Submitted via Postal Card •
Report
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your Dad in our care and we are pleased that you are impressed with the facilities and fun activities at Dean Wood Care Home. We hope Dean Wood Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H H (Daughter of Resident) published on 24 January 2024
Submitted via Website •
Report
Reply from Grace Langfield, Customer Service Adviser at Dean Wood Care Home
Thank you for taking the time to leave your review. We are so pleased to hear your mum has settled into our home so well and feels a part of our Dean Wood family. We hope to continue providing your loved one with the best possible care, and please do let us know if there is anything else we can do to make her stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 11 December 2023
Submitted via Website •
Report
Reply from Eden Tomlinson, Customer Service Adviser at Dean Wood Care Home
Thank you for your kind words. We are very happy to hear Mum enjoyed her 100th Birthday! We hope to continue providing her with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy S (Resident) assisted by family/friend published on 24 November 2023
Submitted via Postal Card •
Report
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care Home
Thank you for your lovely review. It is always nice to hear words like “Kind” and “Friendly” being used to describe our staff. We are pleased to hear that you like the lovely views from the roof terrace. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Resident) assisted by family/friend published on 12 October 2023
Submitted via Postal Card •
Report
Reply from Grace Langfield, Customer Service Adviser at Dean Wood Care Home
Thank you for taking the time to leave your review. We are very pleased to hear you have settled into our Dean Wood care home so well. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gwyneth D (Resident) assisted by family/friend published on 9 October 2023
Submitted via Postal Card •
Report
Reply from Eden Tomlinson, Customer Service Adviser at Dean Wood Care Home
We appreciate you taking the time to leave us your comments. We hope Dean Wood Care Home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K F (Daughter of Resident) published on 20 June 2023
Submitted via Website •
Report
Reply from David Mclean, Customer Service Adviser at Dean Wood Care Home
Thank you for your kind words. We are glad to help you and your family through such a difficult time and it's always nice to hear that you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny N (Daughter of Resident) published on 6 June 2023
Submitted via Website •
Report
Reply from David Mclean, Customer Service Adviser at Dean Wood Care Home
Thank you for taking the time to leave you lovely review. We are glad to help you and your family through such a difficult time and we hope Dean Wood Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like "wonderful, all so caring and friendly" being used to describe our care. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible and we look forward to seeing you again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Son of Resident) published on 16 May 2023
Submitted via Postal Card •
Report
Reply from David Mclean, Customer Service Adviser at Dean Wood Care Home
Thank you for taking the time to leave your review. We are happy to hear your mum feels like a part of our Dean Wood family. We will certainly pass your comments on to the manager and we hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Son of Resident) published on 25 April 2023
Submitted via Postal Card •
Report
Reply from David Mclean, Customer Service Adviser at Dean Wood Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter H (Son of Resident) published on 24 March 2023
Submitted via Postal Card •
Report
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Our resident’s health and well-being are an absolute priority, so we are pleased to hear that your Father experienced this in our care. Thank you for choosing Dean Wood for your stay.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gill W (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card •
Report
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care Home
We really appreciate the time you have taken to leave your review. We are really glad to hear that the staff at Dean Wood were so attentive to yourself and your Mum during a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.781) out of 10 for Dean Wood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.781 for Dean Wood Care Home is calculated as follows: ( (181 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 224 Ratings = 4.781
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dean Wood Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Dec 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Feb 2025
ensuite rooms available with garden and panoramic sea views across the English channel.
Loading
Loading events
There are no Team Members posted yet