Dean Wood Care Home

Warren Road, Brighton BN2 6DA
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9.8 76 Reviews
  • Dean Wood Care Home, Brighton
Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s.

Voted one of the UK’s top 100 luxury care homes 2021, and featured in the prestigious annual 'UK Luxury Care Home Guide', Dean Wood is a modern, purpose-built care facility with fabulous panoramic sea views, state of the art accommodation and facilities. There's a dedicated dementia unit, as well as sensory gardens, reminiscence activity areas and memory boxes, that have all been carefully designed to help those with cognitive issues.

Residents have access to a private terrace and rooftop café where they can enjoy views out to the sea.

As an enhanced service to residents, twice-weekly GP visits are conducted at Dean Wood Care Home, enabling residents to receive regular, personalised medical reviews as part of the approach to person-centred care.

Dean Wood employs professional chefs, who are committed to good health and nutrition. They provide a varied menu of tasty food which residents can choose to enjoy in privacy or socialising with others.

Entertainment and promoting a stimulating lifestyle were in mind when this home was designed.

Dean Wood has its own cinema room, hair salon and therapy room.

Follow the home on Facebook to find out more about the great things that go on day to day - search 'Bupa UK Dean Wood Care Home'.

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Care Provided by Dean Wood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Raymond Arnold (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Dean Wood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Own Furniture if required
  • Residents Kitchenette
  • Visiting

  • The modern, architecturally stunning home was shortlisted for a healthcare design award, and it’s a truly remarkable place to live.


    Perched on the edge of town, the home is three miles from all the attractions of Brighton with its piers (including the i360 ‘vertical pier’), Royal Pavilion, marina and Brighton Racecourse.


  • Parking

  • On-site parking.


Dean Wood Care Home Reviews (76)

Total of 76, showing 41-60
9.8

Dean Wood Care Home has a Review Score of 9.8 (9.781) out of 10, based on 19 reviews in the last 2 years. Over all time Dean Wood Care Home has 76 reviews.

Overall Experience

  • 52
  • 19
  • 4
  • 1
  • 0

Date Published

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Review from Stanley M (Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am looked after very well.

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Review from Penny S (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent about six weeks in Dean Wood on the medical unit. He was 97 and already in poor health, with dementia.
He was incontinent and confused, he thought he was in a hotel which I saw as a compliment.
The staff were very sensitive, cheerful and personally sensitive to my father's needs, to
an extent I thought amazing when they had so many sick people to care for at the same time.

Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your praise. We are glad to help so please let us know if there is anything else we can do for you or your family in the future.


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Review from G K (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Amazing, caring, patient staff in the dementia unit. The respect, care, attention, comfort they all show to the residents is excellent. My mother's family visit her 2-3 times a day and we all see the staff being so kind to the other residents, many of which don't have family or visitors. We feel very
confident in leaving our mother in their care.

Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your kind words. We are very happy to hear you can feel confident leaving your mother in our care. We hope to continue providing her with the best possible care, so please let us know if there is anything else we can do to make her more comfortable.


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Review from A F (Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are most helpful. It is a shame that so many agency staff are necessary. The agency staff are usually helpful though. It is good that we have activities to fill the time which could otherwise seem long.

Reply from Greta Narbutaityte, Customer Advisor at Dean Wood Care Home

Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.


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Review from Mary B (Next of Kin) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My next of kin has a severe disability and has been in Dean Wood for 13 months. When he arrived he was very unwell and now he is able enough to move out and into an independent living situation. Carers have been very tolerant and kind. Their knowledge and understanding has made my next of kin stay here
a success. Many thanks.

Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from M B (Son of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dean Wood offers my mum an excellent, caring and supportive environment.
The care is really good and my mum's needs are met.
The staff are always pleasant and look after us when we visit.
The care home is clean and maintained to a high standard.
The rooms are always clean and tidy.
One important
aspect is the number of activities for my mum to do!

Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your review. We are pleased to hear about your positive experience. We appreciate your comments about our home and will share them with the home’s manager. The Bupa Customer Care Team


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Review from Mark H (Son of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care home I could find in the area.
Clean, friendly and well run.
I feel confident that my mother is being well looked after.

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Review from Marion W (Niece of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt transferred to this home from another Bupa home.
I can't say enough good things about this home.
My aunt has Alzheimer's and the move was quite seamless for her.
Her room is lovely, decorated in warm tones.
The whole home is a welcoming place with a warm feel.
It's spotless.
The staff
have been great and have made my aunt happy.
Management has been supportive of me as LPA and living far away in Canada.
A great place!

Reply from Josephine Gaupholm, Customer Adviser at Dean Wood Care Home

Thank you for your review of Dean Wood Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the welcoming and warm feel the home has and support you have received from management. We will share your comments with the home's manager. The Bupa Customer Care Team


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Review from H R (Niece of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The process was made simple and clear by the receptionist who showed us around and another member of staff who arranged for my aunt's stay. Two members of staff in residential (plus all the others) were so kind and helpful to me and my aunt. Auntie was sad to leave but I was extremely happy and very
confident with the care she was given.

Reply from Josephine Gaupholm, Customer Adviser at Dean Wood Care Home

Thank you for your review of Dean Wood Care Home. We are pleased to hear that you and your aunt have had a positive experience with the home and appreciate your comments regarding the confidence you had in the care your auntie received. We will share your comments with the home's manager. The Bupa Customer Care Team


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Review from Fiona M (Wife of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunshine - Warm, caring staff who listen and respond accordingly, treating my husband with kindness and dignity - and fun too.
Thank you. He is very relaxed and comfortable as a result.

Reply from Gabriella Mills, Customer Advisor at Dean Wood Care Home

Thank you for your review of Dean Wood Care Home, we are pleased to hear your husband is being well cared for and is comfortable in the home. We appreciate your comments on the staff and will share your feedback with the care homes manager. The Bupa Customer Care Team.


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Review from D M (Niece of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Deanwood for 3 months. She is in a more stable environment, doesn't seem as confused, likes the food and the staff. The staff seem to give her attention and care. The staff are conscientious, caring and kind. They are respectful of the elderly and show that respect in how they manage
care.
Deanwood is 'very' clean, modern and well maintained to me.
Yet I think there is always room for improvement in any organization.

Reply from Gabriella Mills, Customer Adviser at Dean Wood Care Home

Thank you for your review of Dean Wood Care Home. We are pleased to hear that you are happy with the care your aunt is receiving here and that she is settling in well. We appreciate your comments on the home and the staff here and will share this with the care home's manger. The Bupa Customer Care Team.


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Review from M C (Husband of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the way the staff engage with my partner, who has Alzheimers and needs encouragement in all aspects of his life. I am always made to feel very welcome too.

Reply from Gabriella Mills, Customer Adviser at Dean Wood Care Home

Thank you for your review of Dean Wood Care Home, we are pleased to hear that your partner is being well cared for by the staff at our home. We appreciate your comments and are glad that you are warmly welcomed during your visits. We will share your comments with the care homes manager. The Bupa Customer Care Team.


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Review from Terry H (Nephew of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie was a resident at Dean Wood from October 2016 until his death in April 2018. During this time she received excellent care from everyone in a friendly and caring way.

Reply from Gabriella Mills, Customer Adviser at Dean Wood Care Home

Thank you for your review of Dean Wood care home, we are pleased to hear that your Auntie was so well cared for during her stay. We appreciate your comments of the staff and will share these with the care homes manager. The Bupa Customer Care Team.


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Review from Canon Robin P (Respite Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently spent a fortnight in respite care. At the initial interview with the welcoming, efficient and empathetic Unit Manager, she told me that Dean Wood aims to provide a home from home - and it succeeds. The staff are friendly, cheerful, capable and endlessly willing. The rooms are generously
sized and well furnished. The diet is varied and healthy, the food well-cooked, plenteous and tasty. The facilities are spacious: a large lounge/dining-room; a smaller lounge and separate dining-room and The Seaview Café, a large, multi-purpose room, opening out onto a grand sun terrace, with 270 degree views across open pastureland to the sea.
Residents are encouraged, if they wish, to take part in a varied programme of activities and events, and make use of equipment like board games and jigsaw puzzles. The well-being and dignity of residents are of paramount concern. Security is complete but unobtrusive.
I should be very happy, if necessary, to return.

Reply from Gabriella Mills, Customer Advisor at Dean Wood Care Home

Thank you for your review. We are pleased to hear that you have had a positive experience during your short stay at Dean Wood. We appreciate all your comments and glad to hear that you would be happy to stay with us again. We will share all your feedback with the care home's manager. The Bupa Customer Care Team


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Review from Alan G (Son of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Viewed six other homes before deciding on Dean Wood.


Mum was happy and settled in straight away. This was a big relief for the family that she was safe and contented. For us, over the whole period, the staff were outstanding, friendly and very professional. This place must surely be one of the best

care homes in the UK. Dean Wood is a very modern, newish care home with exceptional staff. We are so so glad we found such a place for mum

Reply from Jayne Duck, Customer services administrator at Dean Wood Care Home

So Sorry to hear of your loss, Please accept our condolences. Thank you for your review. It is lovely to know that your mum was happy and settled in our care and I hope that this gives you and your family comfort knowing that she was well cared for.


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Review from Tina J (Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Dean Wood Care Home for almost a month. I looked at other care homes as I needed the nursing care but this home is outstanding compared to others I viewed.
I am only 60 but need ongoing nursing care which Dean Wood provide! This home on my first impression was it felt more like walking
into a hotel than a nursing home. The layout and facilities makes it feel different from the others. Staff are brilliant and always there to help where ever and whenever it's needed. The rooms are comfortable. Thank you, Dean Wood for helping me to settle in.

Reply from Jayne Duck, Customer services administrator at Dean Wood Care Home

Thank you for your review and kind words about our staff. I'm so glad to hear that you are settling into your new home.


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Review from J F (Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend found the care home for me and I couldn't be more delighted.

Reply from Jayne Duck, Customer services administrator at Dean Wood Care Home

Thank you for your review. I'm so glad to hear that you are happy.


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Review from Neil G (Son of Resident) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away on the 6th of November, the staff were absolutely wonderful, I cannot praise them enough, they were very professional, very caring and dedicated to their profession. I cannot put enough thanks in writing to you about the care she received and love they showed her the time she had
left at Dean Wood, once again thank you, this made my memories of her last days more stress-free.

Reply from Jayne Duck, Customer services administrator at Dean Wood Care Home

So sorry to hear about your loss, please accept our condolences. Thank you for your review and such kind words about our staff. I hope that in time to come, the fact that your mother was so well cared for and loved will be of comfort to you.


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Review from Jo N (Daughter of Resident) published on 1 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received a fantastic standard of care.
All the staff were kind and attentive. They helped her and her family through her final month.
Still get a lump in my throat when I think how kind they were.

Reply from Jayne Duck, Customer services administator at Dean Wood Care Home

So sorry to hear of your loss. Please accept our condolences. Thank you for your review. I'm sure in time when you look back on things, you will have happy memories of the time your Mother spent with us.


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Review from Hilary K (Sister of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister spent respite care at Dean Wood Care Home following illness, I visited her regularly and was very impressed with the wonderful care she received, she was very well cared for and the staff were extremely kind and pleasant and cheerful, she was full of praise of them and still is of her treatment
there. Not just the nursing care but all the staff were so kind.

Reply from Jayne Duck, Customer Services Administrator at Dean Wood Care Home

Thank you for your review. It is lovely to hear that your Mum is full of praise for the staff and that she was cared for so well.


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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Dean Wood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for Dean Wood Care Home is calculated as follows: ( (181 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 224 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dean Wood Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Feb 2025

ensuite rooms available with garden and panoramic sea views across the English channel.


Awards / Recognitions (1)

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