Vida Hall

Station View, Starbeck, Harrogate HG2 7JA
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9.7 56 Reviews
  • Vida Hall, Harrogate
Vida Hall is Vida Healthcare's first dementia care home located in Starbeck, Harrogate. The home provides exceptional care to older people living with dementia. Vida Hall is broken down into four individual houses offering specialised care for all stages of dementia. The houses within Vida Hall allow the team to offer a range of care from residential and nursing dementia care, Alzheimer's Disease care, Lewy Body care, Vascular dementia care, complex dementia care as well as respite care.

Vida Hall is committed to providing high-quality care that is completely tailored to the needs and lifestyles of residents, delivered by a highly skilled, compassionate team.

Vida Hall is rated 'Outstanding' by the Care Quality Commission.

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Care Provided by Vida Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Huntington's Disease
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Shuker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Vida Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Vida Healthcare accepts all funding channels. Please contact the homes for more information about our fees.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is a private onsite car park plus additional free parking on Station View.


Vida Hall Reviews (56)

Total of 56, showing 1-20
9.7

Vida Hall has a Review Score of 9.7 (9.677) out of 10, based on 11 reviews in the last 2 years. Over all time Vida Hall has 56 reviews.

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Review from R A (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a huge relief to find there is a Dementia care home that could respond to the individual needs of my father. He was treated as an individual with particular needs; at times he was difficult to manage but the staff all did their best to care and provide him with the dignity he deserved in the
final few months of the very long life he had. Thank you.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your kind words. I will pass this on to the team.


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Review from K E (Daughter of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is exceptional. Nothing is too much trouble for the staff and they all became like a 'second family' to us. There are too many to mention here, but it is really everyone who works there, including the kitchen staff, the cleaners, the maintenance staff, the receptionists, the carers and
the Management and anyone else we have missed. Thank you all for your continuing patience, skills, attention to detail and care and we would strongly recommend this care home to anyone who has family/friends with dementia at any level. We are sure you won't be disappointed. Thank you.

Reply from Amber Hirst, Marketing Coordinator at Vida Hall

Thank you for your kind words, we will make sure to let the team know.


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Review from D B (Partner of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am so pleased with the care and help my partner receives. The carers who work at Vida Hall always go the extra mile for the people in their care. A huge thanks to all at Vida Hall.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your review. I will pass your feedback and ratings on to the Vida Hall team.


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Review from M W (Niece of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie received respite care at Vida Hall and was looked after amazingly, staff were always available to support her and were so genuinely friendly. The quality of care was leaps above anywhere else I have encountered and the cleanliness was outstanding. I can't fault the care at all and was all
in all a 5-star experience. I never once left her concerned for her safety or well-being. The cost is above average but it shows in the staffing levels, staff quality, cleanliness, decor, I could go on. Worth every penny for a loved one.

Reply from Cynthia Wong, Marketing at Vida Hall

Thank you so much for your feedback! We will share this with the team.


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Review from P F (Sister-in-law of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From entering the building I was impressed. The receptionist was so professional and very friendly. We came into contact with a number of staff and each one spoke and smiled at us. The home was very clean and very well presented. I noticed how secure it all was, which was a comfort. Her room was charming,
it was so inviting, warm, clean and very comfortable. All the staff we saw were very caring and kind. My relative could not praise the home or staff enough, she loved it there. I will give Vida Hall top marks (perfect).

Reply from Cynthia Wong, Marketing at Vida Hall

Thank you so much for your feedback! I will pass this on to the team at Vida Hall.


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Review from D B (Friend of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Vida Hall has changed my perception of nursing/care homes. I was pleasantly surprised by the way it’s run, the rooms are spacious and spotless. The staff are friendly, smartly presented and helpful. The lady I visited was so happy to stay, it was nice to see her being looked after so well.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your review. I will pass this on to the team at Vida Hall.


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Review from Janet T (Wife of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my husband is really kind and caring. I couldn’t wish for more. All the staff have so much patience to cope with his needs and there isn’t anywhere better that I would like him to be.

Reply from Cynthia Wong, Marketing at Vida Hall

Thank you so much for your kind words! I will pass it on to our team.


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Review from Kerry H (Daughter of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving a loved one into a care home is the hardest decision to ever make. Our overall experience of Vida Hall has been outstanding from when my mum moved in first moved in, the whole staff team are available, open, friendly, and supportive of both my mum's needs and ours as a family. The home is spotlessly
clean and her room is homely, they encouraged us to bring items in from home. Offering advice on the best tags to get for clothing etc, all things you don’t actually think about. We are kept up to date by the app which is of great comfort. Whenever we ring to ask a question, it is always thoroughly explained to us. My mum is always treated with respect and dignity.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your wonderful reveiw. I will pass this on to the team right away! Take care.


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Review from Maria F (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been at Vida Hall since May 2022. Due to distance, I am only able to visit my Dad, 3 times a year. I have noticed a significant improvement, in his general health and well-being. As he has Dementia, there are still difficult days, but I have noticed with each visit that the team at Starbeck
are professional, caring and sensitive to all my Dad's needs. Knowing this is a great comfort to me. (Other family members, who live close by, reassure me, he is always given this high level of care.) Last week the team hosted a 60th Wedding anniversary celebration for my Dad and Mum. So that my Mum and other family members could celebrate together with him. Our whole family was astonished at the kindness of the whole team, in providing some delicious food and drinks for us all. Along with a beautifully decorated cake. Staff looked after us with such care and shared with us in the celebration. We were overwhelmed with joy, by it. Thank you to all the team for your genuine care.

Reply from Cynthia Wong, Marketing at Vida Hall

Thank you so much for your kind words, I will make sure this is passed on to Vida Hall!


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Review from Christina M (Daughter of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Vida Hall since May 2022. He has greatly improved in his ability to communicate with us as a family, residents and staff since his move to Vida Hall in Starbeck. I travel down from Scotland three times a year to see our family. I have had some very positive visits with my dad, considering
the fact that he doesn't see me regularly. With the members of staff saying 'what a gentleman he is'. While visiting recently in July, it was my parent's 60th wedding anniversary. The home went above and beyond with the decorations, beautiful food, drinks and obvious delight at seeing our reactions to all their hard work and preparations. We were all in tears at the kindness and love that was shown that day, the staff are so dedicated and genuine in all they do. We are so very grateful, thankyou again for the consistent and professional levels of care, that make your home a safe and supportive place to stay.

Reply from Cynthia Wong, Marketing at Vida Hall

Thank you so much for your kind words. I will pass these on to the team.


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Review from Michael T (Son of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently a resident in Vida Hall Care Home. I have worked in various residential care homes in York. When I visit my mother I can see that she is being looked after very well and her complex needs are being met. Vida Hall is an excellent unit.

Reply from Jake Hargrave, Marketing Graduate at Vida Hall

Thank you so much for your lovely review! I will pass this on to the team.


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Review from Barbara S (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given at Vida Hall to both residents and their families is exemplary. I wanted the best for my parents in their final years and after much research found it here. Carefully selected and highly trained carers give efficient and tender care with attention to individual requirements and interests.
Turnover of carers is minimal. They are allocated to individual residents resulting in detailed knowledge of them and their needs. This, together with freshly cooked food by qualified chefs, and high quality surroundings made the decision to move my parents into care a much easier decision which I have never regretted. I cannot praise Vida Hall and its staff too highly.

Reply from Jake Hargrave, Marketing at Vida Hall

Thank you so much for your lovely review. I will ensure the team receive your feedback.


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Review from Emma W (Granddaughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady at the reception desk is so friendly and welcoming every time we visit. She goes above and beyond to help.
The gentleman who works on The Glades is extremely patient with residents and so kind and gentle with how he interacts; he is amazing with our gran. He treats residents with respect and
dignity, giving the highest quality of care.

Reply from Jake Hargrave, Marketing Graduate at Vida Hall

Thank you for your kind words. I will ensure the team receive your feedback.


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Review from Fiona T (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is now in her sixth year at Vida Hall and her care throughout has been excellent. Mum celebrated her 100th Birthday in March and thanks to both the management and the amazing staff we were able to enjoy some time with her on her special day as a family and we will be forever grateful. Her care throughout
has been exceptional no matter which unit she has been resident in. She has needed to be moved, as her dementia has progressed and her care needs have changed. This has been done seamlessly from the initial assessment to the transition to the new unit. If anyone has any doubts about placing their loved one at Vida, you don't need to have any concerns. The care is focused and individual, the staff are professional, caring and empathetic and the management team keep the standards high. Thank you to all the staff for the love and care you provide our mum, you're amazing!

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your review. I will pass your kind words on to the team at Vida Hall.


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Review from Vanessa S (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have absolute confidence that my parents have the best level of care possible, delivered by the outstanding team at Vida Hall. The staff know my mum and dad and still have the time to get to know me. I am always made to feel welcome and greatly appreciate the care and love that is shown towards me
and my family.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you so much for your kind words. I will pass this back to the team at Vida Hall.


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Review from Barbara B (Wife of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Vida Hall since September 2021, and we as a family could not be happier with the care he receives. Vida Healthcare’s beliefs on how individuals living with Dementia should be cared for are exemplary - beliefs which every member of a caring, kind and patient staff, upholds. They
have allowed my husband to go about his daily routine freely, whilst keeping a careful watch on him, and have a rapport with him that lets his personality come through. I thank the whole team, not only for his care but for the warmth and support given to our family.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your feedback. I will pass this on to the Vida Hall team!


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Review from Colin C (Cousin of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is in her 4th year at Vida Hall. She has always been given high class care, recently she was transferred to the nursing unit Glade, as she needed extra care. This seems to have been a successful move, and currently is improving. All her needs are catered for by an excellent team of carers
and nurses, under whom, all her medical needs are attended to. I have always been highly satisfied with all aspects of her care.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your lovely feedback. We are so happy you are highly satisfied with all aspects of care at Vida Hall. I will pass this on to the team.


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Review from Anne T (Wife of Resident) published on 4 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

He is well cared for, happy, fit and safe. The carers are loving and their expertise, the very best.
I think that the care staff at Vida have helped me to keep him with his personality intact and enjoying life to the full. Vida has given us both a good life together for the past six years with many
more to come.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you so much for your kind words. I will ensure the team receive your feedback.


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Review from Jane R (Daughter of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for 18 months. He has gone from strength to strength and is brilliantly cared for on orchard view. He is more engaged and in better physical condition than when he was at home. He is able to communicate daily with Mum via Skype and staff are great at accommodating his routines
as he gets agitated when things don’t go according to plan. A birthday pod visit was safe and well organised too.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your lovely review! We are so happy your Father is going from strength to strength. I will pass your comments to the team.


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Review from Lesley D (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been a resident at Vida Hall since June 2020, she isn't happy about not being at home but has settled in very well, due to the outstanding support and care of the team. From the House Manager to the carers, you are all amazing! Thank you.

Reply from Emma Lister, Marketing Manager at Vida Hall

Thank you for your kind words. I will pass these on to the team.


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Current Review Score: 9.7 (9.677)

Overview of Review Score

The Review Score of 9.7 (9.677) out of 10 for Vida Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Vida Hall is calculated as follows: ( (116 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 128 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Vida Hall is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (9)

Clare

Clare Shuker

Job Title: Home Manager

Joined: 2014

Clare joined Vida Hall in 2014 and has worked in the Elderly Care sector for over ten years in various roles ranging from Senior Carer to Health & Social Care NVQ Assessor. During Clare's time at university, she took a community based route where she was able to source her own placements in primary and community care settings; district nursing, hospice care, palliative care, community matrons to name a few. After qualifying from university as a trained nurse, Clare went on to further train to be a Practice Nurse and earned a triangulated role between Leeds West CCG. Clare spent time overseeing the Nursing houses before becoming the Home Manager of Vida Hall.


Joanne

Joanne Mossman

Job Title: Deputy Home Manager

Joined: 2024

Joanne is a Registered Mental Health Nurse who has worked alongside people living with dementia since she was 16.


Joanne started working as a weekend receptionist in a care home and did various roles until she was able to work as a Care Assistant. Joanne worked at Vida Hall whilst completing her nurse training. Once qualified, Joanne worked on a Dementia Care Assessment Ward in Newcastle before returning to Vida Grange as a Nurse.


Akos

Akos Heresznyei

Job Title: Deputy Home Manager

Joined: 2013

Akos has worked in health & social care for more than 13 years. He has been a part of the team at Vida Hall since it opened and worked through all levels and areas. Akos started as night care assistant in 2013 and developed his career as team leader, senior team leader, house manager then became deputy manager in 2024.
Akos was awarded the Quality Award for Vida Hall in 2018. He gained qualification as a PIDC coach within the organisation, focusing on restraint reduction in our residents’ care.


Elizabeth

Elizabeth Scruton

Job Title: Operations Manager

Joined: 2024

Lizzie Joined the team at Vida Hall in 2024 as Operations manager, Lizzie has a background in customer service, hospitality and front of house and nothing is too much trouble. You will see Lizzie around and about during the day as she supports the operations team to make sure everything in the building runs smoothly. Lizzie Is here for the staff, residents and families and loves to get hands-on and get tasks completed.


Terri

Terri Spruce

Job Title: Clinical Development Lead

Joined: 2021

Terri has over 40 years experience of working as a Nurse in the NHS. During the last 14 years Terri has worked in the role as Community Matron., this involved caring for patients in all settings across the community. Terri has studied at Degree and Masters level, enabling her to both diagnose and prescribe medications within her competency levels. Terri is the Clinical Development Lead across Vida Healthcare and works closely with the Nurses and House Managers.


Helen

Helen Styles

Job Title: Head Chef

Joined: 2018

Helen has worked in healthcare for the past 20 years and joined the Vida family in 2018. Helen is passionate about offering a high standard in choice, variety and quality when planning and executing food menus for the residents of Vida Hall.
Outside of work Helen enjoys reading, travelling and spending time with her family.


Bernadette

Bernadette Mossman

Job Title: Healthcare Director

Joined: 2013

Bernadette is an experienced healthcare professional who started her career as a community psychiatric nurse in Glasgow. She boasts more than 25 years of experience in both public and private sector roles. Prior to joining Vida in October 2011, she worked as a regional manager for a large care provider where she was responsible for managing ten homes comprising 450 personnel and 300 beds. Bernadette is the Healthcare Director for Vida Healthcare and oversees both homes.


Arron

Arron Bolland

Job Title: Learning, Development and Quality Manager

Joined: 2013

Arron is a qualified as Registered Mental Health Nurse and joined Vida Healthcare in 2013. Arron has been a House Manager, and Quality Assurance Manager and has now transitioned into his new role as Learning, Development and Quality Manager. With many years of experience in the care sector, Arron is passionate about the delivery of quality dementia care. Vida’s ethos of care focuses on quality throughout every aspect of our service and Arron’s role involves promoting the highest possible standards. Arron supports the Home Manager and care teams to ensure the highest quality standards are met in the delivery of care.


Gabriella

Gabriella Zahariev

Job Title: Admissions Coordinator

Joined: 2024

Gabriella started working at Vida Healthcare in January 2017 as a Care Team Leader. She has over 15 years of experience in the care industry and has achieved her NVQ Levels 2 and 3 in Health and Social Care. Since joining Vida, Gabi has also completed a Leadership and Management course. In 2020, Gabi took on the role of Roster Coordinator and in 2024 became Vida Healthcare's Admission Coordinator. Her role involves supporting and guiding families to find the right Vida care home for their loved one living with dementia.


Frequently Asked Questions about Vida Hall

What types of Care is Vida Hall registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Vida Hall provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Vida Hall have?

There are 70 Single Rooms.

What are the Facilities & Services at Vida Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Vida Hall to the centre of Harrogate?

1.7 mile(s) as the crow flies, distance by road may be significantly further.