Vida Hall

Station View, Starbeck, Harrogate HG2 7JA
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9.7 56 Reviews
  • Vida Hall, Harrogate
Vida Hall is Vida Healthcare's first dementia care home located in Starbeck, Harrogate. The home provides exceptional care to older people living with dementia. Vida Hall is broken down into four individual houses offering specialised care for all stages of dementia. The houses within Vida Hall allow the team to offer a range of care from residential and nursing dementia care, Alzheimer's Disease care, Lewy Body care, Vascular dementia care, complex dementia care as well as respite care.

Vida Hall is committed to providing high-quality care that is completely tailored to the needs and lifestyles of residents, delivered by a highly skilled, compassionate team.

Vida Hall is rated 'Outstanding' by the Care Quality Commission.

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Care Provided by Vida Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Huntington's Disease
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Shuker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Vida Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Vida Healthcare accepts all funding channels. Please contact the homes for more information about our fees.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is a private onsite car park plus additional free parking on Station View.


Vida Hall Reviews (56)

Total of 56, showing 41-56
9.7

Vida Hall has a Review Score of 9.7 (9.677) out of 10, based on 11 reviews in the last 2 years. Over all time Vida Hall has 56 reviews.

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Review from Michael W (Son of Resident) published on 29 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother, who is suffering from dementia, has been a resident for 5 years during which time Vida Hall and its excellent staff has cared for her extremely well.

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Review from Sue (Daughter of Resident) published on 28 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vida Hall care for my father who has dementia. He is happy and settled in the home. His room is lovely and the staff are very attentive to his care needs. If he wants to, staff are available to go with him to the local shops. His care plan is very much tailored to his needs which includes allowing
him to wake naturally, assistance with showering and personal care. This personal care plan approach is very important to us and to Dad who does not respond to having his routine set for him. The staff are very kind and caring. Dad feels safe and well looked after. The food is excellent.

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Review from Ian H (Son-in-law of Resident) published on 28 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A pleasant location, excellent facilities and constantly attentive staff ensure the comfort and well being of my mother in law in very difficult circumstances for her.

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Review from Lyndsey J (Granddaughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident in Woodlands, moving into Glades. I was very worried about her at one point, due to her deteriorating. Staff helped me, along with my grandma, Vida have helped me to understand dementia more.
Staff are very helpful, thoughtful and supportive.
I feel safe knowing my grandma
is in such good care, with such loving and committed staff.
The team leader in Woodlands is a star! My grandma is treated with 100% dignity and respect whilst in Vida's care.
Thank you.

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Review from Barry S (Husband of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my sons (who are medical doctors) and I are delighted at the standard of care my wife has received during the last 18 months. We have found the staff to be caring, sympathetic and highly professional.
Vida Hall is a very well organised and administration facility. It is outstanding.

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Review from Roz B (Daughter of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Woodlands in Vida Hall in February 2017 and settled in very well. The standard of care and safety and the environment was impressive and staff took time to get to know her as an individual and to support her as her dementia worsened.
Activities could maybe have been improved for her
as an individual. The care she received was generally excellent with some outstanding elements/people.


Mum moved to Glades in September for nursing care.
The nurses and care staff quickly got to know mum and I saw first-hand much of her care as I stayed there almost round the clock for the last 3 weeks of mum's life. The level of professionalism, compassion and efforts to maintain her comfort and dignity at this time and to support us and respect our wishes regarding mum's care were outstanding. As a family, we can't thank the Vida Hall staff enough, from the care providers through to support, admin and management, for looking after mum and which felt like being part of an extended family.


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Review from D M (Niece of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vida Hall gives the most compassionate, caring, devoted considerate loving individual care. I have never witnessed such care before where they maintain individual dignity, health and enjoyment to all. There are insufficient words to describe the wonderful staff both on the units and the background,
important necessary work by cleaners and laundry workers. The wonderful staff and efficient management team give you the comfort knowing your loved one is in caring hands.

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Review from William J (Brother of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy that my sister is being well cared for and by caring staff.

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Review from David (Daughter-in-law of Resident) published on 12 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I cannot speak highly enough about the wonderful care and support given to Mum and my stepfather since they came into Vida. The transition was so much easier than we had anticipated, largely due to the personalised care and attention to detail which enabled them to feel secure and safe
from day one. Staff approach all residents, no matter how challenging their circumstances, with dignity, kindness and compassion.


They make it their business to get to know residents well and to respond to individual needs, often going over and above their work remit to ensure this. The compassion and care shown to mum and my stepfather has been outstanding. As a family, we are kept fully informed about their health and well-being, we feel welcomed, supported and upheld, and very much part of the Woodlands family.


We want to mention too, the attention to detail regarding how residents' rooms and public areas are kept spotlessly clean. This is so very important in how Woodlands feels... a home rather than a care home.


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Review from Susan H (Friend of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put a loved one into a Care Home is an emotional experience but the Vida Hall team are so supportive. I am happy in the knowledge that mum is in a safe, clean and caring environment looked after by amazing staff.

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Review from Jan T (Daughter of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vida Hall is an excellent care home for those with dementia. Throughout the home, residents are given specialist care and all the staff I have encountered are excellent. My mother lives in Woodland's wing and has been there for a year now. I believe that the staff interact and care for her with a
great deal of understanding of her condition. They have taken time and trouble to get to know her and become aware of her individual needs. As a relative, it is hard to entrust your loved one to the care of others but I am confident and reassured that Mum is very well looked after by genuinely caring people who have her very best interests at heart.

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Review from Rachel C (Niece of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff really supportive and care for my uncle extremely well so must all have the patience of saints and caring personalities. Things seem to be run efficiently and whilst he has dementia and the world as he knows it has reduced Its size, he seems happy and content at Vida Hall. When he is agitated
they engage with him and calm him down

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Review from Redacted (Daughter of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are willing to work with families to ensure the best care for residents they are well meaning and committed to doing their best. Staff know and understand the needs of residents but previous staffing levels and communication between staff has sometimes meant there has been inconsistency complying
with individual care plans. Recently there has been a concerted effort to address this.
Satisfactory gradings for management and care/support reflect a view over time.

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Review from Ann S (Power of Attorney of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am delighted with the care provided for my friend at Vida Hall. The staff are courteous, and treat her with respect allowing her dignity even in her deteriorating situation.
More than that they are loving and affectionate within the bounds of professional treatment.
I could not have found a better
residence for her.

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Review from Hazel E (Sister of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Standard of care is excellent, staff are carefully selected and well trained, and the accommodation is spotlessly clean and well maintained. Far better than any other care home I have visited.

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Review from Sheila L (Wife of Resident) published on 21 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has a rare form of Dementia ie Semantic Dementia was admitted by myself to Vida Hall in February 2013. Since then Vida Hall has more than exceeded my highest expectations. The nursing professionals and the carers are excellent and have given amazing care to my husband who is now at the very
advanced stages of Dementia. Families of residents are made very welcome at all hours and kept well informed of residents condition. All are treated with great respect. The facilities are similar to a five star hotel. Residents have spacious carpeted rooms ns access very comfortable lounges. Staff never leave Vilda Hall.

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Current Review Score: 9.7 (9.677)

Overview of Review Score

The Review Score of 9.7 (9.677) out of 10 for Vida Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Vida Hall is calculated as follows: ( (116 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 128 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Vida Hall is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (9)

Clare

Clare Shuker

Job Title: Home Manager

Joined: 2014

Clare joined Vida Hall in 2014 and has worked in the Elderly Care sector for over ten years in various roles ranging from Senior Carer to Health & Social Care NVQ Assessor. During Clare's time at university, she took a community based route where she was able to source her own placements in primary and community care settings; district nursing, hospice care, palliative care, community matrons to name a few. After qualifying from university as a trained nurse, Clare went on to further train to be a Practice Nurse and earned a triangulated role between Leeds West CCG. Clare spent time overseeing the Nursing houses before becoming the Home Manager of Vida Hall.


Joanne

Joanne Mossman

Job Title: Deputy Home Manager

Joined: 2024

Joanne is a Registered Mental Health Nurse who has worked alongside people living with dementia since she was 16.


Joanne started working as a weekend receptionist in a care home and did various roles until she was able to work as a Care Assistant. Joanne worked at Vida Hall whilst completing her nurse training. Once qualified, Joanne worked on a Dementia Care Assessment Ward in Newcastle before returning to Vida Grange as a Nurse.


Akos

Akos Heresznyei

Job Title: Deputy Home Manager

Joined: 2013

Akos has worked in health & social care for more than 13 years. He has been a part of the team at Vida Hall since it opened and worked through all levels and areas. Akos started as night care assistant in 2013 and developed his career as team leader, senior team leader, house manager then became deputy manager in 2024.
Akos was awarded the Quality Award for Vida Hall in 2018. He gained qualification as a PIDC coach within the organisation, focusing on restraint reduction in our residents’ care.


Elizabeth

Elizabeth Scruton

Job Title: Operations Manager

Joined: 2024

Lizzie Joined the team at Vida Hall in 2024 as Operations manager, Lizzie has a background in customer service, hospitality and front of house and nothing is too much trouble. You will see Lizzie around and about during the day as she supports the operations team to make sure everything in the building runs smoothly. Lizzie Is here for the staff, residents and families and loves to get hands-on and get tasks completed.


Terri

Terri Spruce

Job Title: Clinical Development Lead

Joined: 2021

Terri has over 40 years experience of working as a Nurse in the NHS. During the last 14 years Terri has worked in the role as Community Matron., this involved caring for patients in all settings across the community. Terri has studied at Degree and Masters level, enabling her to both diagnose and prescribe medications within her competency levels. Terri is the Clinical Development Lead across Vida Healthcare and works closely with the Nurses and House Managers.


Helen

Helen Styles

Job Title: Head Chef

Joined: 2018

Helen has worked in healthcare for the past 20 years and joined the Vida family in 2018. Helen is passionate about offering a high standard in choice, variety and quality when planning and executing food menus for the residents of Vida Hall.
Outside of work Helen enjoys reading, travelling and spending time with her family.


Bernadette

Bernadette Mossman

Job Title: Healthcare Director

Joined: 2013

Bernadette is an experienced healthcare professional who started her career as a community psychiatric nurse in Glasgow. She boasts more than 25 years of experience in both public and private sector roles. Prior to joining Vida in October 2011, she worked as a regional manager for a large care provider where she was responsible for managing ten homes comprising 450 personnel and 300 beds. Bernadette is the Healthcare Director for Vida Healthcare and oversees both homes.


Arron

Arron Bolland

Job Title: Learning, Development and Quality Manager

Joined: 2013

Arron is a qualified as Registered Mental Health Nurse and joined Vida Healthcare in 2013. Arron has been a House Manager, and Quality Assurance Manager and has now transitioned into his new role as Learning, Development and Quality Manager. With many years of experience in the care sector, Arron is passionate about the delivery of quality dementia care. Vida’s ethos of care focuses on quality throughout every aspect of our service and Arron’s role involves promoting the highest possible standards. Arron supports the Home Manager and care teams to ensure the highest quality standards are met in the delivery of care.


Gabriella

Gabriella Zahariev

Job Title: Admissions Coordinator

Joined: 2024

Gabriella started working at Vida Healthcare in January 2017 as a Care Team Leader. She has over 15 years of experience in the care industry and has achieved her NVQ Levels 2 and 3 in Health and Social Care. Since joining Vida, Gabi has also completed a Leadership and Management course. In 2020, Gabi took on the role of Roster Coordinator and in 2024 became Vida Healthcare's Admission Coordinator. Her role involves supporting and guiding families to find the right Vida care home for their loved one living with dementia.