Ringdufferin Nursing Home has a Review Score of 9.9 (9.870) out of 10, based on 17 reviews in the last 2 years. Over all time Ringdufferin Nursing Home has 23 reviews.
Review from Stephen D (Son of Resident) published on 9 November 2021
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Reply from Jacquie, Home Manager at Ringdufferin Nursing Home
Thank you so much for your kind words and for taking the time to write a response.
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Review from K O (Husband of Resident) published on 3 November 2021
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Reply from Jacquie, Home Manager at Ringdufferin Nursing Home
We truly appreciate your kind words and for taking the time to write such a lovely review
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Review from Noreen D (Daughter of Resident) published on 3 November 2021
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Reply from Jacquie, Home Manager at Ringdufferin Nursing Home
Thank you for your kind words, and for taking the time to leave a review! We love providing residents with fun activities.
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Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
The Review Score of 9.9 (9.870) out of 10 for Ringdufferin Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.870 for Ringdufferin Nursing Home is calculated as follows: ( (176 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 200 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ringdufferin Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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