What types of Care is Madison Court Care Home registered for?

Older Person Care, Dementia, Respite Care, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Madison Court Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Madison Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Madison Court Care Home to the centre of St Helens?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Madison Court Care Home, Madison Close, Parr, St Helens, Merseyside WA9 3RW

Review from Pamela T (Daughter of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience

Mum moved into Maddison Court for respite. The staff were amazing. Professional, friendly and helpful especially when it was a stressful time for both mum and the family.
Mum is now a full time resident and the care given is excellent. The activities team cover all kinds of activities. The carers especially

a specific member of staff are amazing and we feel relaxed and happy leaving mum in their care

Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thankyou for the lovely comments, your mum is a pleasure to care for and everthing is made so much better by the wonderful relatives we have at Madison, staff feel proud to work here.

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Review from nicola b (Daughter-in-law of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience

A really well run home, very clean. Staff are always helpful. Lots of activities for residents to join in with. my mother in law always says she is happy here and the staff are lovely. We are very happy as a family that she is safe and well. I always recommend this home to other friends and my colleagues.

Reply from Bernadette Roberts, General manager at Madison Court Care Home

Your mum in law is an absolute pleasure to care for, thankyou for the lovely review.

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Review from Susan S (Daughter of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience

I highly recommend Madison Court. I find there is a welcoming friendly atmosphere throughout the home for both residents and their families. Mum has lived at Madison Court for over two years and is comfortable, settled and content. I am extremely pleased with how Mum is looked after by the caring, professional

and attentive staff. I am contacted if any health issues arise and these are dealt with straightaway.
The residents are actively encouraged to participate in the wide range of activities and entertainment, and looking at the photos and videos posted of the frequent parties and assorted entertainment, have great fun doing so.
I believe Madison Court to be a happy, very caring home and a good place to live.

Reply from Bernadette Roberts, General manager at Madison Court Care Home

Your mum loves all the activities and makes the most of everything we have to offer, she is a delight to care for.

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Review from Vickie E (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience

The staff really care for the residents and treat them like family. Both of my parents have been cared for at Madison Court over a couple of years now and everytime I visit I can see they are all well looked after. This gives me great peace of mind to know.

Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thank you for such a lovely review and thankyou for entrusting the care of your mum and dad to us it is an honour.

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Review from C I (Friend of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience

My mum and I visited a friend in the care home and were very surprised at how nice the home is. The staff were very friendly and helpful and the home itself is very clean and tidy, my friend is well looked after and very happy there.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Madison Court Care Home

Thank you for your lovely review of Madison Court Care Home! We are so pleased that you like the home. We have a very dedicated team at Madison Court Care Home that work hard to ensure the home is clean and tidy and provide the best of care. It's lovely to know that your friend is very well looked after and happy! Kind regards, Clare

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Review from C B (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience

It was a difficult and emotional time moving Mum from her residential home into nursing care and trying to find the right place. It's fair to say that moving to Madison Court was the right decision though. Mum is receiving quality, personalised care from dedicated staff. She settled in straight away

and always seems happy and relaxed which she hadn't previously.

Reply from Clare Mould, Executive Administrator to the Board of the Directors at Madison Court Care Home

Thank you for your lovely review of Madison Court Care Home! It's wonderful to hear that your Mum is settling so well and is receiving the quality, personalised care that our team work so hard to provide. We're so glad she is happy at Madison Court Care Home and are sure that she will continue to be so. Kind regards, Clare

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Review from Cathy H (Daughter-in-law of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience

My father-in-law recently transferred here from home. The transition was particularly emotional for him and us. I can honestly say that the staff went out of their way to ensure a smooth transition. They were so understanding, kind and caring to us all and made us feel like part of the Madison Court

family. We are so happy with all aspects of the home and my father-in-law is so settled and thinks it is his home! This is such a comfort to us. Thank you everyone at Madison Court.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Madison Court Care Home

Thank you for such lovely words about Madison Court! We're really pleased to hear that the team helped your father-in-law to have such a smooth transition and that he has settled so well. Our team are always there for you and are happy to do everything they can to make you feel part of the family as, after all - you are! Kind regards.

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Review from H B (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience

I simply can't praise Madison Court enough. The care, service and support is just fantastic.
My mum moved in during the pandemic and right from the start we had superior help and support, e.g. providing a video tour, organising mum's COVID test and providing a taxi for her.
Over the last 3 and a half

years, until she passed away, the staff were so kind and patient with Mum - who could be fiesty at times! - and very supportive of us. Everyone I spoke to during my visits was lovely: not just the nurses and carers, but the administrator, laundry ladies, managers...everyone!
Madison Court provides entertainment and activities for residents, and it was wonderful to see Mum singing along with guest musicians via an active online group which is run by staff. I don't live near St. Helens so this was a valuable way of keeping in touch.
It's traumatic accepting that a loved one needs to be in a nursing home but, thanks to the team at the home, I never doubted for a second that we made the right decision.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Firstly I am very sorry to read that your mum has passed away. It is good to read that her life at Madison Court was full and that you feel you made the right decision in moving your mum there. Thanks also for recognising the whole team. The contribution every team member makes is what makes the difference and we have got great team members at Madison. Thank you for writing such a thoughtful review and for the 5* rating! With best wishes, Managing Director

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Review from G M (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience

Excellent service in every aspect. Madison Court treated Dad for all of his health requirements with utmost professionalism. Maybe even more importantly they treated him as him right to the end. The level of care and respect from all teams, medical care, cleaners, cooks, laundry, reception, and grounds

people, was exceptional. This team took the time to care for us alongside Dad. No praise is high enough.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

I'm truly sorry to read that your dad has passed away. Thank you so much for taking the time to write such a thoughtful review. The impact that your dad's stay at Madison had on the whole family was clearly impactful. It's lovely for the team to read what a difference they make. With best wishes.

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Review from Josephine M (Wife of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience

My husband's 'end-of-life' experience at Madison Court was made so much easier by the exemplary attention given to his many health issues and dementia by 'without exception' the management, nurses, carers, cleaning, laundry, catering and maintenance. We had a longer chance of 'goodbye' as a result.

Appreciation.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for your very moving review. I'm sorry to hear you have lost your husband; it's wonderful to read that you were both well-supported by the whole team. It is lovely to read that you have included the whole team in your review and is so important for them to see the positive impact that their dedication has had, not only supporting your husband but you also. With best wishes.

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Review from S L (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience

Dad has lived at Madison Court Care Home since 17th October 2022. The care he has received has been wonderful. The staff on Rylands and Tudor are very caring and treat all the residents like how they would like their relatives to be treated. They are friendly and approachable and nothing is too much

for them. They really do care very much not only for the residents but for their families also. For me if you've got the right staff then it's like winning the lottery as you are trusting them with your loved ones. It is very clean, food is very nutritious, they do plenty of activities, have singers in to entertain you. I must also mention the cleaners and the housekeeping staff, catering staff, activities staff, management team who run a tight ship, as they work so hard in the background. I would choose Madison again as they all work together as a fantastic team, well done to each and every one of you.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for leaving such a thoughtful review and recognising the whole team. It's great to read not only how well your Dad is being cared for but also about the care shown to you. Your review will help new care seekers to have a better understanding of life in a care home, so thank you. With best wishes, Managing Director.

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Review from S H (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience

My mother was a resident in a local Care Home but following a stay in hospital, it was decided that she needed nursing care. Following research and recommendations she became a resident at Madison Court.
She has been treated with kindness and respect and has settled in well. Without exception, everyone

has been welcoming and supportive to both her and the family. The management and each member of Staff provide care and attention to a high standard in a warm, safe and homely environment. It is reassuring for me to know that my mother is being well looked after and is receiving the care that she requires.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

What a wonderful review, thank you so much. It's so lovely to read about the experience you and your mother have had at Madison. It will be very reassuring for other people looking for care for a loved one, to know how you feel from a relative's perspective. With best wishes

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Review from Helon C (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience

Staff are cosy, laid back and understanding, listening to resident's and visitor’s requests. Homely feel, as staff do not wear uniforms, may this continue. Dad is new to the home only moving in March 2023 but he has settled in better than any of us had expected and that’s due to the comfortable environment

and ongoing activities.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you so much for your lovely review.
It's good to read that your dad has settled in so well.
With best wishes.

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Review from Elspeth H (Sister of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience

I can't say enough about Madison Court Care Home. All the staff treat the residents with such care and kindness. Every time we visit I am amazed how lovely they all are. I am so thankful that this care home was recommended to me for my sister. Many thanks to you all.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you so much for taking the time to share your thoughts and for giving us a 5* rating.

With best wishes,
Honor Keatley
Managing Director

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Review from Sharon P (Granddaughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience

Madison Court Care Home is absolutely fantastic. The love and care shown to my nan in the almost four years she was a resident, was second to none.
Moving my nan into a home was the hardest decision our family made and the most heartbreaking for us.
Madison Court treated her like their family. They

looked after and loved her as if she were their own.
The home itself is a happy place, very clean, open and honest. What you see is what you get.
My nan was very happy here and had a wonderful relationship with the staff on the Rylands Unit in particular. She developed strong bonds with staff and trusted them.
They looked after her immensely during Covid, and their communication with families was great.
Before my nan died, she considered Madison her home. When we were out, she would tell us that she was ready for home - she meant Madison.
We cannot thank them enough for the love and care they gave her and the support throughout to us.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Firstly, I am sorry to read that you have lost your nan. It sounds as though she had a wonderful four years at Madison Court. They really are a special team there. It may have been your hardest decision, moving your nan into a care home, but it was clearly one of your best decisions.
Thank you for sharing this.
With best wishes.

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Review from J Y (Wife of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience

The experience I and my husband have of Madison Court can only be described as excellent. Knowing he is so well cared for and his needs are being so well met gives me great peace of mind. An example of the good care he received recently happened when he became unwell. My husband is unable to say if

he has a problem or feels unwell. It is the staff through observation who do this from the carer who helped him in the morning and throughout the day. The staff recognised there was a problem. The nurse on duty when I visited informed me of their concerns and by the evening the doctor had been called. My husband had an infection or was prescribed antibiotics. I felt this was how good care worked.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

What a wonderful review. Thank you so much for sharing your example of the great care your husband is receiving.

With best wishes,
Honor Keatley
Managing Director

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Review from Helen R (Daughter of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience

Both my parents are in this care home in nursing care. They are cared for, looked after just like I would. Their needs are met immediately. Nothing is left to chance. They are treated with dignity at all times. We as a family are always updated on any issues. Requests for my parent's needs i.e. toiletries,

extra clothes are requested promptly. I cannot ask for anything better for my parents. This is an extremely traumatic time for me but with the support from the carers to my parents it's made much more bearable.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you so much for your 5* review and comments.
It's great to read what a difference the team have made to you and your parents.
With best wishes.

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Review from Mary K (Daughter of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience

Highly trained, dedicated, caring staff delivering the best care possible. The palliative care delivered for my mum has been exemplary from all members of the team from home manager to carers, maintenance and domestic staff. A fabulous team. Care and consideration has been extended to my whole family

and I. Thank you so much for easing the difficult journey we are on with our lovely mum.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

I'm sorry to hear about what you are going through. It's very reassuring that the whole team are doing all they can to support your mum and family through this time. Thank you for making time to share your thoughts. It's great for the team to read just what a difference they make.
With best wishes,
Managing Director

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Review from Diane W (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience

It is almost two years since Madison Court became Mum's home.
She is happy, settled and safe. When I visit I can now spend quality time with her knowing all her needs are being met. Staff are polite, friendly and always willing to answer any questions/queries. Mum is treated with dignity and respect

and it is obvious staff really care. The home itself has a warm and friendly atmosphere and we are always made to feel welcome.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you so much for leaving such a positive review. It's great for the team to see what an impact they have and that your Mum is happy, settled and safe.
With best wishes,
Managing Director

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Review from M B (Son of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience

Everyone at Madison Court Care Home have been fantastic from the minute mum was moved into there.
All the carers have been exceptional in the care they give, it was clear to see how happy mum was living at Madison court and she was more settled than ever before.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for such a lovely review of Madison Court Care Home! I'm so glad that your Mum is settled and happy there. Our fantastic carers love to care for her and she is a joy to have. Kind regards, Honor.

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