Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Visitors welcome and guests. The home is open every day, however, please call ahead if wishing to meet the Home Manager. Lots of events are organised for the residents and if visiting one of the residents, it is always best to call in advance.
Salisbury Manor has plenty of private parking space for residents and visitors within its grounds.
Salisbury Manor has a Review Score of 9.9 (9.851) out of 10, based on 25 reviews in the last 2 years. Over all time Salisbury Manor has 80 reviews.
Review from S E (Respite Resident) published on 20 December 2024
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Review from C H (Daughter of Resident) published on 4 December 2024
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Reply from Samantha Debenham, Reviews Team at Salisbury Manor
Thank you for taking the time to leave feedback for Salisbury Manor. I am pleased to read you found the assessment to be thorough and that you were impressed by the friendly staff in the home. This feedback will be greatly appreciated by the team. However, I am sorry to read of your experience after the first few days. We would like to take the opportunity to look into your concerns so we are able to complete a thorough investigation to enable us to take learnings and make improvements where needed. Please can I kindly ask you to contact the Compliments and Complaints team by emailing them complimentsandcomplaints@careuk.com.
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Review from D L (Daughter of Resident) published on 30 October 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Thank you very much for taking the time to leave us feedback about your experience. We really appreciate your feedback, it means a lot to our team to know their hard work has been rewarded with your kind comments. At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from M U (Daughter of Resident) published on 30 September 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Thank you very much for taking the time to leave us feedback about your experience. Thank you so much for your very kind comments, we really do love doing what we do and it's so rewarding to be able to give the team feedback like this. At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Rachel B (Daughter of Resident) published on 25 September 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Thank you very much for taking the time to leave us feedback about your experience. Thank you for your kind comments, it's very rewarding to give this feedback to the team for their hard work and dedication. At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Corinne E (Daughter of Resident) published on 20 September 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Thank you very much for taking the time to leave us feedback about your experience. Thank you for your kind feedback, it's great to be able to give the team feedback like this, knowing they are appreciated. At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Michelle P (Daughter of Resident) published on 16 September 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Thank you very much for taking the time to leave us feedback about your experience. Thank you for your very kind words, I will pass this on to all of the staff as it is very much a team effort. At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any further specific feedback, please get in touch. Thank you for your time, and we look forward to hearing from you.
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Review from O C (Granddaughter of Resident) published on 26 June 2024
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Reply from Reviews Team, Reviews Team at Salisbury Manor
Thank you very much for taking the time to leave us feedback about your experience. Thank you for your kind words about our team and Salisbury Manor. It is incredibly rewarding to know that our efforts are acknowledged and appreciated. I will pass on your positive and kind words to our team.
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Review from Clare E (Daughter of Resident) published on 8 May 2024
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Reply from Reviews Team, Reviews Team at Salisbury Manor
Thank you very much for your positive review. Feedback gives us the encouragement and motivation to keep doing all we can for our residents and their families, but it is always lovely to be reminded that we are doing a great job! I will pass on your feedback to all of the staff members. At Salisbury Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Julia W (Daughter of Resident) published on 2 May 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Hi, thank you very much for taking the time to leave us feedback about your experience, it is very much appreciated. We have a very passionate team and I will make sure that they all see this great review. Thank you once again. At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Sandra A (Daughter of Resident) published on 20 February 2024
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Review from F R (Daughter of Resident) published on 9 February 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Hi, thank you very much for taking the time to leave us feedback about your experience. Feedback like this reassures us that we are doing a great job, and I will make sure that I share this with the whole team. Thank you.
At Salisbury Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Nicola R (Daughter of Resident) published on 1 February 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Hi Nicola, thank you very much for taking the time to leave us feedback about your experience. Thank you for such an amazing review, I can not express how happy we all are that Mum had such a positive experience, she is welcome to come back any time. I will pass on your thanks to the whole team.
At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Mary P (Respite Resident) published on 31 January 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Hi Mary, thank you very much for taking the time to leave us feedback about your experience. Thank you, Queen Mary! We love having you here at Salisbury Manor. Please let us know if there is an activity that you would enjoy so that we can get started. I will pass your kind words on to our team.
At Salisbury Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Penny J (Respite Resident) published on 24 January 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Hi Penny, thank you very much for taking the time to leave us feedback about your experience. It was a pleasure having you here whilst recovering from your operation and so lovely to watch you go from strength to strength and return home. Pop in for coffee anytime, as the staff would love to see you.
At Salisbury Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Julie D (Niece of Resident) published on 23 January 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Hi Julie, thank you very much for taking the time to leave us feedback about your experience. It means so much to us all and reaffirms that we are doing a great job! I will be sure to pass this on to all of the staff. Thank you once again.
At Salisbury Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from John P (Brother of Resident) published on 16 January 2024
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Reply from Suzanne Hesk, Reviews Team at Salisbury Manor
Hi John, thank you very much for taking the time to leave us feedback about your experience. Thank you so much for your lovely comments about our home, and I am delighted to hear that you found Salisbury Manor so friendly and welcoming. We are very proud of our whole home approach, and we are so pleased that your experience of the home reflected this.
At Salisbury Manor Care Home - Care UK we, set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Fiona O (Daughter of Resident) published on 12 December 2023
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Review from D C (Son of Resident) published on 6 December 2023
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Reply from Suzanne Hesk, Suzanne Hesk at Salisbury Manor
Hi and thank you very much for taking the time to leave us feedback about your experience. Thank you for your very kind words, we loved having Mum here and glad she made a speedy recovery to return home. We hope everything is going well.
At Salisbury Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Veronica E (Respite Resident) published on 23 November 2023
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Reply from Samantha Debenham, Reviews Team at Salisbury Manor
Thank you for taking the time to leave a review about your experience at Salisbury Manor. We are very happy to hear that your respite stay has been a positive one. At Salisbury Manor, we pride ourselves in providing person-centred care and that includes giving the opportunity for residents to leave feedback about their dining experience at Salisbury Manor, to the Head Chef. With regular feedback, we endeavour to make the menus varied and personalised, taking into account your dietary requirements and personal preferences. Thank you for choosing Salisbury Manor and we hope that you are on the road to recovery.
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The Review Score of 9.9 (9.851) out of 10 for Salisbury Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.851 for Salisbury Manor is calculated as follows: ( (268 Excellents x 5) + (17 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 296 Ratings = 4.851
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Salisbury Manor is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Sep 2018
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Job Title: General Manager
I studied Adult Nursing at Bournemouth University and joined Salisbury Manor as a registered nurse before progressing to become Home Manager.
There’s plenty that keeps me busy in my role. I love supporting the residents and listening to their stories, doing admin, liaising with the team and ensuring they have everything they need to deliver the best care. I’m very proud of the team here at Salisbury Manor. Each colleague works with compassion and love for the residents.
Mealtimes are the best times of the day here at our Salisbury care home. Residents are socialising and enjoying the delicious food served by our talented catering team. It’s lovely to see the smiles and interactions between residents and the team at these times.
My husband is in the army, so, outside of work, family time is very precious as he’s often away on duties. I also enjoy reading and getting lost in a book.