Norbury Court

Devon Road, Sheffield S4 7AJ
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8.6 81 Reviews
  • Norbury Court, Sheffield
Norbury Court, in Sheffield, looks to make sure that all clients and their loved ones benefit from a depth of experience and quality support, from a team that also takes pride in a compassionate service.

The provider's focus is on respecting dignity at all times, as well as supporting a healthy lifestyle. Long-term and temporary stays are both welcome, and the home can specialise in EMI Residential and EMI Nursing.

Trained professionals include residents in decision-making and are always keen to incorporate new methods that might be of benefit.

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Care Provided by Norbury Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lesley Smith (Home Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2000
    • Last Refurbishment: 2025
    • Number of floors: 3

Funding & Fees Guide for Norbury Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,051 – £1,381
    • Self-Funded Residential Dementia Care £1,051 – £1,367
    • Self-Funded Nursing Care £1,381 – £1,381
    • Self-Funded Nursing Dementia Care £1,367 – £1,367
    • RESPITE Self-Funded Residential Care £1,051 – £1,381
    • RESPITE Self-Funded Residential Dementia Care £1,051 – £1,367
    • RESPITE Self-Funded Nursing Care £1,303 – £1,303
    • RESPITE Self-Funded Nursing Dementia Care £1,289 – £1,289

  • Fees may vary depending upon assessment.
  • (these prices are only a guideline, please contact Norbury Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at anytime. However, there are protected meal times and they ask that you do not visit during these times unless you are dining with your relative or supporting them with their meal.


  • Parking

  • Free on-site parking.


Norbury Court Reviews (81)

Total of 81, showing 81-81
8.6

Norbury Court has a Review Score of 8.6 (8.647) out of 10, based on 10 reviews in the last 2 years. Over all time Norbury Court has 81 reviews.

Overall Experience

  • 39
  • 37
  • 4
  • 0
  • 1

Date Published

81
0
2
10
71

Review from Jan R (Daughter of Resident) published on 7 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place, very clean, very friendly and caring staff, attentive to their clients and relatives, a very homely and welcoming place. Well done to ALL STAFF MEMBERS AT NORBURY COURT keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.6 (8.647)

Overview of Review Score

The Review Score of 8.6 (8.647) out of 10 for Norbury Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.180 for Norbury Court is calculated as follows: ( (59 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 111 Ratings = 4.18

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.467 Points relating to the number of positive Reviews for Norbury Court is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 25 Feb 2025

We will have 4 newly refurbished ensuite bedrooms available in our dementia nursing and residential environment.


Awards / Recognitions (0)

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